Transcript: Apple's Response Quality Management iPhone Lockscreen Bypass Vulnerability Jeff Levy & Jon Lightman February 18, 2013 Started with iOS 6.1 Dial 911 Cancel the call Hold power button for 3 seconds Results New Problem iOS 6.1.3 March 19 24 hours after release New flaw Hold home button Use voice control to call phone number Open SIM card slot Apple and Quality Management Continous improvement Preventitive Maintenance Breakdown maintenance
Transcript: Quality Management Team B3 WHY ISO 9001:2008? Gain Competitive Advantage Corporate Client demand Investors may become more confident Establish consistency in product-services ISO = Consistency No Quality Policy No recorded data No formal QMS No Balanced Scorecard Poor communication TO DO: Top Management: Create a Quality Policy STP Check (6 month) Middle Management: KEEP RECORDS Adjust and implement SOP's GET ORGANIZED Lower Management: Use and check SOP's Confer with Middle Management Corrective and Preventative Action Let's Debate KPI's
Transcript: TOP SAMPLE QUALITY PRIORITIES & ROUTINES PP MEETING PP MEETING Regular Routines Master Sample to be reviewed against Techpack by NQC Comments to be verified from PLI (if any) PLQ reviews Sample & Techpack Add as many notes as you need HOMOLOGATION FILE All Documents to be updated Supplier control plan should be properly translated in local language and should be available HOMOLOGATION FILE QUALITY ASSESSMENT QUALITY ASSESSMENT Leadership of Quality, Internal Quality Mgmt, Contract Management Critical, major, minor to be defined in control plan (E Point) DPR ASSSESSMENT DPR ASSESSMENT CAP Closure UNIT 4 Assessment dates to be fixed INSPECTION PLAN Implant Order should be offered two days before shipment. (Compulsory) No last minute information should be given for any inspection INSPECTION PLAN GPT GPT PROCESS MONITORING Every 15 days once, all special process like snap, HT should be monitored based on quality terms & supplier. PROCESS MONITORING GTD If any GTD anamoly is found, then 100% carton has to be checked for the whole week after which final inspection has to be performed GTD TOP Sample should be validated and available for all IMAN TOP SAMPLE
Transcript: SSA 14: Preparation for Life and Work Quality review: June 2012 Attendance Retention Achievement What's in the box
Transcript: Template 1 Template 3 Template 2 Template 5 TEMPLATE PRESENTATION Riverstone Web Platform Keep an open mind Template 4 Let's Begin Check your email for link to survey!
Transcript: Total Quality Management Proposal What? Why? Who? How? When? Reviewing Operation Process Org Charts Job Functions R&R's SOP Service Level Agreements Success indicators FTR,CSR, Paretos Environment Situation Luis Diego Loaiza Presentation to Staff Process streamline Defect containment and prevention Repetitive quality process implementation TQM Basics R&R's Expectations Moving Forward Inventory of all processes documentation Step 1: Inventory of all Current Processes Management Staff Customers
Transcript: Which of the following were stipulations of the deal for Florida? A cost of $5 million B Spain got to keep Texas C Both A and B. D Mexico got to keep Texas. Which of the following was the stipulation for settlers coming to Stephen Austin's Texas settlement? A moral and hardworking citizens B had to become Mexican citizens C had to become catholic D all of the above Which of the following were NOT famous men who died at the Alamo? A Daniel Boone B William Travis C Sam Bowie D Davy Crockett Who was the famous Spanish missionary who started the first California mission? What state was the first to grant women the right to vote? In what city did the Chinese population get so large it became known as Chinatown? What Indian tribe came east to ask about the Bible? Who was the leader of the Mormons that led them west? What was the name of the famous silver mine in Nevada? What was the title for the head of the sheep ranch? What material was used in the southwest to build houses instead of wood? What term meant that all property in a marriage was equally owned by both parties? What is the most widely celebrated Mexican holiday? What was the three part history of the territory of Louisiana? What were the three stipulations of the Treaty of Guadalupe Hidalgo? What were the three motives that Lewis and Clark had for going on their journey? What were three characteristics of life in the mining camps? What were the Spanish names for the following items of the cowboy's wardrobe: - head - legs - rope What were the Spanish names for the following items of the cowboy's wardrobe: - feet - saddle - body (over garment) What country did NOT own land that was "destined" to be part of the United States? A Britain B France C Spain D Russia What were Protestant settlers from Northern Ireland called? Which of the following was NOT a concern expressed by Americans over the Louisiana Purchase? A It might cause a war with England. B It would be impossible to govern. C It cost too much money. D The act was unconstitutional. List two results of the Great Awakening. What sect was centered in the colony of Pennsylvania? US History Ch 15-17 Review What brilliant theologian became the leader of the Great Awakening in New England? A Samuel Davies B Jonathan Edwards C Gilbert Tennent D George Whitefield
Transcript: Account Review Main points to discuss... Account Overview Account Overview Closed Deals Closed Opps OPP: Name Details Value Plan vs Bookings PLAN BOOKINGS VS. Main tasks to complete within this month Tasks which have been completed and will support the account Opportunities Opportunities Current Oppurtunities in the pipeline New Relationships Updates Updates Delivery Main points to discuss... Delivery Updates Updates Prospect Country Size Status Why? Targets Goals 1 2 3 4 Finance Finance Main points to discuss Invoices Invoices Updates Updates Queries Queries Action Plan Action Plan
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