Transcript: First 100 Days and Beyond at LBS Rupinder Suman Day 0 Before you start Understand your mission for the university (why are you being brought on?) Determine how you will align your mission with the goals of the university Fully understand your responsibilities so you are able to introduce yourself appropriately to your colleagues and they in return will know your responsibilities Determine what the current strengths and weaknesses of the department you will be entering are and be prepared to align action plans accordingly Get an idea of the student demographic and understand what their needs may be Before you start Days 1-40 Days 1 - 40 Listen, Understand and Communicate Fully understand your position in the department and begin to set goals with your manager Ask questions (you will be learning a lot in the first few weeks) Identify strengths and weaknesses of the university and department Understand what is expected of you (and what is not) by setting clear boundaries with your manager Listen and Understand Gain a strong understanding of the university's policies, procedures and regulations Study and understand important legislation in relation to your role (Equality Act, GDPR, DSA) Listen and Understand Introduce yourself to the team and start building relationships Get to know those you will be working closely with and gain information in regards to signposting Begin forming relationships with external stakeholders Communicate Days 41-100 Strategise, Innovate and Plan Begin to set goals within the team and in conjunction with your line manager Bring in new ideas and innovation Ensure the smooth delivery of the department Work with the team and assign tasks for future projects (action plan) Take your time and focus on the goals Don't take on too much, too soon Always look at the bigger picture Strategise, Innovate and Plan Days 100+ Execute and Review Execute goals that have been planned Review your 100 days with your line manager and measure performance Receive positive feedback Excellent, proficient and quality services provided to students Smooth coordination of the support services Creating a safe space for students Changing the conversation surrounding student well-being, especially in relation to mental health and disability Continued growth and the sustainability of resources Success Beyond Beyond Continue to improve, innovate and achieve success in the service delivery to students Research developments in student well-being in the HE sector and modify processes based on emerging trends Build new relationships with external stakeholders
Transcript: First Hundred Days Charles Coughlin: a Roman Catholic priest who attracted millions weekly to his radio show accused FDR of not doing enough to fight the depression. Senator Huey Long: called on Americans to "Share Our Wealth" to get out of the depression. When Americans went to the movies or listened to the radio they were trying to escape the Great Depression. Popular Movies from the Depression: Wizard of Oz Gone with the Wind The Radio also increased in popularity. Radios were available in about 90% of homes. The Lone Ranger War of the Worlds Federal Reserve Act (1913) established the Federal Reserve System whose role is to reduce swings in the economy. Entertainment During the Depression Fireside Chats About farmers and the Dust Bowl FDR Critics First Chat Gold was the standard form of exchange in the US during the 1800s. In 1933 FDR issued an Executive Order outlawing the ownership of gold (except for jewelry) Fiat money (paper money) became the new standard. FDR thought it would stimulate economic activity. Fiat money has no intrinsic value except when it is accepted as a medium of exchange. Stretch Eighth Chat Monetary Policy People now had access to the President. FDR received about 50,000 letters a week. From March 1933-June 1944 Roosevelt adressed the American people in about 30 speeches via the radio. FDR would explain his policies in simple terms. People found comfort and renewed confidence in these speeches. Delivered on March 12, 1933 An informal address about the banking crisis Bank Holiday: closing all the nations banks. Each bank could reopen only after a government inspection. How do presidents communicate with voters/people today? What do they communicate about? Why is it important that presidents communicate directly with voters? During an economic downturn the Federal Reserve increases the amount of money in circulation. Banks lend more, consumers borrow more, and the economy is stimulated. During economic prosperity prices rise and people make speculative investments. Rising prices is known as inflation. To reduce inflation the Federal Reserve decreases the amount of money in circulation. Banks lend less, consumers borrow less, and economic activity is slowed.
Transcript: The First 100 Days Presented by Annabell Foster and Sophie Johnson Background Background http://www.fdrlibraryvirtualtour.org/page05-01.asp https://slideplayer.com/slide/6214805/ 16 Issues 16 Issues Timeline Timeline http://www.fdrlibraryvirtualtour.org/page05-01.asp https://www.missedinhistory.com/blogs/a-presidential-honeymoon.htm 5 W's 5 W's Who? Who? Where & What? Where & What? When? When? Why? Why? Historical Significance Historical Significance Aftermath Aftermath https://fdrlibrary.org/countdown How did the 16 issues addressed affect the people? Affect Ethos and Pathos https://www.studiobinder.com/blog/ethos-pathos-logos/ Ethos Ethos https://charleshstewart.com/ethos-logos-and-pathos/ Pathos Pathos https://charleshstewart.com/ethos-logos-and-pathos/
Transcript: First 100 Days Let me give you some perspetive.... Associates Group Cohesiveness Evaluate Territories Training And Finally "Leaders are not born. They are made." -Vince Lombardi "The task of the leader is to get his people from where they are to where they have not been." - Henry Kissinger Milwaukee Area Rearrange Territories Hire a New Rep May need temporary assistance Photo credits: 'horizon' by pierreyves @ flickr My overall goal is for associates to be award winners. I want to work with and lead associates to achieve their goals. Meetings Create team feeling An Example: Here is something small... Get to know each Rep Ride With Reps Understand how they do the job Review Numbers Set Personal Goals Daily Manager Requirements Familarize with Spreadsheets SAM Account 30
Transcript: Week 7 & 8 Induction and Support Building key relationships Whose who? Key stakeholders The Business partnering role Challenges Guidance and information on the company. Understanding and expectations of the new role. Understand the operation, my sites and key relationships. My priorities. Initial KPI's. Building relationships and working together. Start to build trust and credibility. Understand the key priorities for my sites and start to build plans to support this. Where can I make the most impact? First 100 Days Understanding Bourne Leisure Who is Haven? What is Haven's culture, values, mission and goals? What do we already do at Haven? What is the HRBP role? How will the new role benefit the business? Week 9 & 10 Back out in the field Start to implement plans Review Form longer term plans and goals Week 1 & 2 Out and about visiting my sites Understanding the operation Understand each site individually. Their challenges and quick wins How can I make an impact? Back together as a HR team Start planning our strategy Ensure consistency across the 4 regions SLA's People Plans Priorities Implementation New role: certain amount of ambiguity. Consistency across the regions. May receive some resistance because it is a new role. Quick Wins, Priorities and Goals Week 3 - 6 Week 11 -14
Transcript: 2. Renew wellbeing strategy Inequality Two overarching objectives: Have submitted at least two bids on inequality and/or wellbeing Focus on measures of wellbeing inequality ONS 2. Presenting challenges and solutions for reducing inequality in a future economy Wellbeing Have agreed strategy on inequality and wellbeing with relevant PDs Technology, work and wellbeing Objectives: Identify policies most likely to resonate with public values Engage those most effected by inequality in shaping solutions to it Harness swell of anti-elitism towards a movement for equality and social justice 1. Deepen public concern about inequality and mobilise support for action 1. Maximise impact of existing projects First 100 days e.g. green space Inequality and wellbeing Activities Secondary research Deliberative, community-based dialogue Wellbeing inequalities Built new partnerhsips with community and grassroots groups who wouldn't have otherwise heard of NEF Solutions to inequality Could wellbeing be NEF's niche in the automation debate?
Transcript: Drive, Bike, or Walk every street in Lehi Understand Divisions: Vision Goals Initiatives Structure Community Expectations Historical / Cultural Context Get to know Staff: Experience operations first-hand Work alongside Staff "Performance management is a hydra-headed monster that reemerges every few years despite a record of dismal failure" - The Dynamics of Performance Management When a resident thinks of volunteering, who do they generally think of? "What did we get for our money?" Understand Priorities of Mayor and City Administrator One-time Performance Measures Front-Line Staff? Residents who volunteer seemingly regardless of outreach efforts High internal motivation to a project or cause Number of clinic spay/neuter surgeries: 17,159 Types of Performance Measures Mayor and City Council? Volunteer Outreach Library Inputs Number of calls for service received Outputs Number of potholes filled Efficiency Percent of potholes filled within 48 hours Effectiveness Number of repaired potholes that required additional maintenance within 90 days "How much did we spend?" Parks Before Getting Started Who is your audience? Homeowners Associations Motivated neighbors Engage all Types of Volunteers City Administrator? Department Heads? Understand Assigned Operations What do you hope to accomplish? Who is your target audience? How will you know if you are successful? What level of resources can you commit to this effort? Expectations Working Preferences "What needs to be done?" Chem/Meds/Drugs expense line item was over budget $80,000 in the prior fiscal year Context Central Volunteer Coordination Neighborhoods Vet Tech staff turnover this year: 0 Stewardship Residents who become engaged in a single project or issue No committed intent to volunteer in the short-term Groups iVolunteer First 100 Days Get the 'Street View' Bryan Layton Lehi Residents? Applicant for Assistant City Administrator Chem/Meds/Drugs expense line item is over budget $5,000 Civic, Religious and Educational groups Large number of volunteers Typically limited recurrence Number of clinic spay/neuter surgeries last fiscal year: 8,567 Leverage marketing / outreach Capture volunteers with more than one interest Standardize processes Process to hand-off excess volunteers Coordinate efforts to focus on specific neighborhoods Recurring
Transcript: ...and what has happened? Director of Student Activities Defining my role Leadership Style Communication Authentic Self “you have to build this relationship within the first six months…to operate correctly” ~Dr. Curtis Ivery The Mission: Schoolcraft is a comprehensive, open-door, community-based college. The mission of the College is to provide a transformational learning experience designed to increase the capacity of individuals and groups to achieve intellectual, social, and economic goals. "Leadership is more than management. Leadership is people more than projects, movement more than maintenance, art more than science, intuition more than formula, vision more than procedure, risk more than caution, action more than reaction, relationships more than rules, who you are more than what you do.” ~John C. Maxwell As the Director of Student Activities Who am I? Building a Community Demonstrating Respect Familiarizing with Traditions Moving forward together... What could be happening? Who are they? Expanding Ideas Collaboration Observe Listen Ask questions Defining the Truths Trust and Respect Student Activities Office Culture Celebration of students diverse and inclusion Student Autonomy First 100 Days Observe, observe, observe... Ask good questions Get to know everything Check-in Document Where am I? Schoolcraft Culture: Diverse student population Continuing Education Culinary Arts Program Schoolcraft College is a public institution located in Livonia, MI Livonia is a large suburb population was 96,942 (2010 census) What is happening? Closer examination of Culture Listen, Listen, Listen Inspiring Ask more questions Engage Politics Document
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