Transcript: Objective: Provide MM with a new compnay website The user of our products is the focus of all our efforts. We are committed to excellence and continuous improvement in all our products and their prompt delivery to our global customer. We aim to provide a safe and rewarding work environment that recognizes individual achievements and promotes teamwork and communication. Given a voice Thank you & We welcome any questions Aim: Objective view Issue: No formal recruitment & selection process Recommendations: Create job descriptions Develop selection criteria Explore methods of recruiting candidates Results: Hire the right for each position Acquire language skills and knowledge For the employee: Changes in training & development, management style and the formation of teams Development For Organisation: Needs met Marketing Project Too hierarchical -> Poor communication & morale Re-branding Introduction Aim: to give the company a competitive advantage and keep up with market trends Open channels of communication Conclusion Broad skills Inefficiencies in production line Forming a focus group Facilitate change through the involvement and engagement of all employees Depending on the risk assessment Katie Neylon - Production Consultant Niall Grimes - Marketing Consultant Karen McSweeney - O.D Consultant Orla Concannon - HR Consultant Fahad Dalaimei - H&S Consultant HR Policies & Procedures Potential results Guiding values Matrix Structure Facilitate these changes through: Protect against employee claims To comply with the standards of safety set out by Health, Safety and Welfare at work Act 2005 Specialist Knowledge Supportive systems of interaction Evaluating the needs of the employees Risk Assessment TQM Culture Create employee handbook Conclusion Reward scheme Integrated and aligned systems Trade Shows Communicate values and expectations 2 Functional Teams: Organisational learning Human Resources Project No vision or mission statement I will work on the design for a company website, and I will also train members of staff to maintain the website once it's up and running SEO (Search Engine Optimization) More congruent/proactive workforce Establishment of Safety Statements Health & Safety OD will facilitate change through: Total cost of the project - €85,800 Carry out a risk assessment of the organisation and establish key projects to be addressed: Create mission statement: Aim: We would propose that the company consider sending representatives to international trade shows Aim: Exhibit and showcase your product Benefits Objective: I will Implement a niche marketing strategy Greater Motivation Values encouraged Better quality of work MM Structure Aim: The rebranding of your company will compliment the new image that we aim to achieve through a marketing strategy and creating an online presence Recruitment & Selection Issue: Weak HR policies & procedures Market Research Refurbishment of the building Recommendation: Draft HR policies for overtime/disciplinary/working conditions/attendance Improved teamwork Customer focused startegy Online Presence ORGANISATIONAL DEVELOPMENT Issues? Increased willingness to change Commitment to Objectives Implement TQM model Restructure Organisation Establish mission statement Rebranding of Munster Manufacturing to MM Develop marketing strategy and online presence Implementation of organisational learning Aim: This will expose your business to new clients and will enable you to trade online. This will potentially lead to increased sales and make the business more accessible to customers OBJECTIVE: Is to give the company a new identity, through name change and rebranding Proven track record Coaching Creation of learning individuals and groups Integrated Objective: To conduct market research HOW: From Munster Manufacturing to MM Increased Productivity Overall Aims Leadership and teamwork intervention Results: Help management with decision making Aim: Build a successful company profile and achieve a significant increase in product sales Marketing Strategy Flatter structure Establish reward scheme Design recruitment and selection process Develop HR policies and procedures Comply with Health & Safety Standards Production Project Time Scale Change throughout the organization Collectively our knowledge and skills will be invaluable to your business Our Team: Creation of new canteen area & car park
Transcript: Wastewater Treatment plan CONCEPT OF MANAGEMENT CONSULTING ABOUT CLIENT COMPANY THE CONSULTATION PROBLEM OF PAPER FACTORY PROPOSED MITIGATION PLAN CONCLUSION To investigate in detail, the potential problem of the paper factory To analyze thoroughly, the potential problem of the paper factory To provide and propose a mitigation plan to overcome the potential problem To prepare a well-organized report of the finding Objectives Water Content Water Supply Boiler Wastewater Treatment plan The person in charge of the paper factory, Eng Ahmad Khairul Anuar bin Ramli Need a consultation to consult him related with the plan and prepare a satisfying report for the top management Hairil Afiq Bin Johari Khairul Arif Bin Ishak Muhamad Azrizan Aizam Bin Azhar Mohd Asyrafanuar Bin Omarkaseh Najwahanim binti Ishak Outline Water Supply About CLIENT's COMPANY Problem of paper factory Thank you THE CONSULTATION Boiler Management Consulting Presenters Water Content
Transcript: Who is Metz Culinary Management? Our Values... Our people... Proudly Serving We are your partner... Fresh...From Scratch Cooking Customer Service Expectations Local and Sustainable Products
Transcript: Motivation Coaching Inc. Mission: To create people development and system strategies for clients and companies that result in increased success and business sustainability leading to greater profitability and desired outcomes of the clients. Strategic: To provide a platform that allows clients to be more successful in their field of expertise focused on increasing bottom line profitability, leadership skills and team building for future growth and development. Overall Marketing: To expand the footprint of the company's reach through targeted demographic campaigns. Situation Analysis of M.C.I. Situation analysis Strengths: 1. Unique and customized coaching and consulting plans focused on achieving client goals and objectives with a proven track record of success. 2. Provocative questioning techniques that yield clarity of focus for clients to move from being “stuck” into action that leads to desired results. (Create environment that allows clients to being vulnerable and acknowledging failures.) 3. Communication flexibility and resource applicability to best assist the client through 1-1 executive coaching, workshops, team training and profile assessments to create options for success and development. Weaknesses: 1. Lack of staff to fully support objectives. 2. 100% referral based company. (While great, this could change at any time.) 3. Reliance on company principal for the majority of direct work with clients. Opportunities: 1. Maximize the usage of credentials and experience level that is a differentiator in the marketplace through employing an active marketing strategy. 2. Develop a “go to” website that creates a landing space for existing and potential clients to experience the company offerings and learn more about potential engagement. 3. Create marketable usage of intellectual property, including books, complimentary products and audio/visual applications (Ted talks, podcasts, blogs, vlogs, etc.) Threats: 1. AI-rapidly changing market with intro coaching opportunities including AI. 2. “What If” scenarios regarding potential lack of availability of the company principal. 3. IP-capturing intellectual property in marketable products and services before it is dated or duplicated by the competition (or both). Strengths, Weaknesses, Opportunities, Threats S.W.O.T. Through the use of email, social media such as Facebook, and a mobile website. This organization will expand its reach to as many organizations/individuals that it can to provide resources/services that can enhance success and sustainability. What are the Details? Digital Marketing Objectives Increase awareness of M.C.I. Improve Sales Conversion Rate To present core features of organization in a clear, concise, and understandable manner to clients. Provide content that is a balanced mixture of text, multimedia, etc. that is mobile appropriate. Mobile Website Objectives What are the Mobile Objectives? How does this help us meet Target objectives? Increasing awareness of M.C.I., increases conversion rate of clients. Providing a quality mobile website with clear-cut information ensures convenience for client and ease of accessibility to resources/content of M.C.I. Providing a balanced mixture of content ensures that M.C.I.'s message is delivered to client's with varying communication styles and time to browse for services. Increase brand awareness Increase reach to potential clients within target demographic. Increase traffic of organization's website. To increase messages/inquiries to organization. To promote video/ad viewing Facebook Objectives What are the Facebook Objectives? How does this relate to our other objectives? Promotion of videos and ads increases interest in visiting M.C.I.'s website, which increase traffic. Increasing inquiries of M.C.I's goals, mission, etc. introduces clients to alternative platforms or resources for enhancing both individual and business success. Being able to target the demographic desired allows for more reliable data on what types of ads/videos appeal to potential clients within the business field To inform companies/individuals of what Motivation Coaching Inc. is and what services/resources it provides. To attract potential clients that require M.C.I's services and to keep current customers. To guide the users to visit the website to learn more. To have a 20% open rate. To have a 35% click-through rate. To reach 10,000 potential clients with the email campaign To increase website attendance by 12% Achieve these goals within 6 months. Email Objectives What are the email Objectives? How does this help us reach our objectives ? These goals are necessary to expand the companies reach to potential customers. They align with the marketing objective of creating a platform in which customers have a resource to improve team-building skills , leadership skills, communication skills, etc., within a company or an individual. Here are my two creatives and why I built them this way. The Nuts and Bolts Creative Motivation
Transcript: Goals or objectives Current situation Identification of a problem or an opportunity Management Consulting Project information Team members Scope of the project Project time frame Case for project Problem to be solved Project goals Project measurements EXTERNAL Inhibitors Inhibitors Assistors logical manner Defining the desired end-state by Selene Dea Jiménez Hernández Aims Outcomes Actions Managers perceive 3 aspects: SIX SIGMA DMAIC process 4 dimensions are relevant to its definition: INTERNAL what business is able to offer Developing a strategy for the journey 1.Rational Developing a strategy for the destination mental faculties policies, procedures, people, technology, machines methods, materials, etc. Define Measure Analyse Improve Control Chapter 5 A project charter BUSINESS Increasing profitability by reducing defects in manufacturing and services 2.Cognitive different interests Defining the destination, developing a strategy and understanding change Assistors a plan that consumes resources 1. Brainstorm the causes 2. Group the causes into major categories: 3. Construct a "cause and effect" diagram 4. Getting to the root cause of the major problems > "5 Whys" tool Analysis, Specification and Quantification 3.Political the starting point, a wish
Transcript: 3 ATTEMPTS 15% IMPROVEMENT INSPIRATIONAL EXPERIENCE INFORMATION MANAGEMNT potential FINDINGS BUSINESSES? RETENTION Santa Cruz Community Foundation Marketing Research Market RESEARCH EMAIL RECORDS 28% MAQUILADORAS MOVING FORWARD CLIENT DESIRES NUTURE RELATIONSHIPS ESTABLISH ALLIANCES INNOVATE TOUR MOTIVATED PARTICIPANTS NOT UTILIZING RELATIONSHIPS NO CURRENT BUSINESS MARKET REACH OUT 300 LIMITED MARKET PRESENCE Chris Ortwein, Jimmie Perkins, Katie Shervin, Kyle Snell, Xiao Yang Fang ONLY REACHING 20% OF POTENTIAL MARKET STRONGER MARKET STRATEGY 0% RESPONSE 300 + REFERRALS 6 CONTACTS WHAT IS THE CURRENT MARKET? EDUCATIONAL EXPERIENCE RESEARCH ANALYSIS PAST SURVEYS FOCUS GROUP UNIQUE EXPERIENCE 35% CHILDREN 28% NON-PROFITS "Everyone needs to participate in this tour!" -FOCUS GROUP PARTICIPANT 90% + RETIRED RETURN VISITORS LIVE SOUTH OF TUCSON
Transcript: Final Budget Finalists Total hours spent combined: 310 2015 Entrepreneurial Business Award Winner . . . Yearly Timeline Sheehan Brothers Vending Sheehan Brothers Vending Living Laureate Oakview Farms Ohio Valley Surgical Orbis RD Holder RMT (Rosewood Mach Tool) Seepex Sheehan Bros. Vending Simon Kenton Inn SpectraJet Speedway Tech II True Inspection Svcs Posthumous 2015 Nominees Founded: 1956 Location: Springfield, Ohio What they do: They own vending machines in and around Springfield. Why they were finalists: They are constantly improving the cost and labor efficiency of their business with high tech innovations. How are they different from others in the same industry: They use cutting edge technology that many in the vending industry have not begun to use, such as credit card readers. Next step: Running all vending machines with Telemetry by next spring. Installing their newest concept, Micro Markets. Born on July 21, 1951 in Chillicothe, Ohio. Opened Kapp Construction in 1985. Kapp Construction was ranked one of Inc. Magazine’s fastest growing companies in the nation. Kapp Construction is a past recipient of the Entrepreneurial Business Award. Served on numerous boards in Clark County including the Clark State Foundation Board, and the Tecumseh Council Boy Scouts of America Board. Champaign Berry Farm Itinerant Simon Kenton Inn Sheehan Brothers Vending Oakview Farms Laureate Videos Why they are innovative: Micro-Markets Fresh food produced daily for vending machines Telemetry- monitors machine sales remotely Various Activities: Meeting with coaches Team meetings Initial research Site visits Initial interviews for nominees Laureate interviews Script writing Advertisements Panel meetings Organization and preparation Video for Sheehan Brothers Vending Total hours spent per person: 103.3 (average) *Filming and editing was done by Jim Kragel of Cedartree Productions* May 5, 2015 Sheehan Brothers Vending! Posthumous laureate Paul Helmuth Living laureate Randy Kapp Paul Hellmuth o Focus more on social media marketing rather than newspaper advertisements Stick to all the deadlines on the calendar and try not to have an extension on any project. o Start the nominee calls as soon as possible and set aside about an hour to make each individual call. o Make sure if a task is not clear to ask about it. o Don’t procrastinate!! o Be vigilant in getting back to people in a timely manner. o Start the binder early and steadily add information to it. o Set aside a specific time to meet each week, outside of the normal weekly meeting, to stay on top of projects and know what is going on with everyone. o Different members will have different levels of responsibility at times, so be conscious of that. o Communicate effectively not only with the team but with the coach(es) and the clients. o Speak up when you do not agree with something, and do not be afraid to be the devil’s advocate! SNS Advertisements Final Client Presentation Born in Springfield, Ohio Attended Notre Dame University and Harvard Law, fought in WWII Lived in Boston for the rest of his life but was involved in Springfield still Core Renewal - plan for revitalizing the downtown block of Springfield Randy Kapp To the future EBA Witt Consultants of 2016: Baker & Krizner Bundy Industries Cascade Corp Champaign Berry Farm Colepack Copey's Meat Market Dole Foods Esterline and Sons Mfg Hemisphere Coffee Roasters Itinerant Studio (note 1) Konecranes Yoder Concrete *Filming and editing was done by Jim Kragel of Cedartree Productions* Recommendations
Transcript: SMBW Sketch Book Welcome WELCOME TO YOUR SKETCH BOOK Welcome to the Capital One Knolls 1 Café Sketch Book, a digital guide to SMBW’s first generation thinking around design strategy, theme, and project solutions. These ideas were developed without the benefit of collaboration with your team so are meant to demonstrate our creative rigor and approach. Together, we will create the ultimate solution. We believe in the creative marriage of design innovation and technical excellence, which results in spaces that not only inspire, but endure. Note that all design concepts herein are the intellectual property of SMBW, PLLC and cannot be used without the express written permission of SMBW, PLLC. Meet the Team THE SMBW TEAM Tamara Van Meter Design Principal + Senior Project Manager Expertise: Client charrettes and engagement Capital One Experience: Market 34, 1717, Power-Up, The Grove at Knolls 3, JRC Dining The Knolls 1 Team consists of creative professionals who have a long standing history on relevant design projects, in particular food-service and corporate campus design. Fred Hopkins Technical Director Elliott Freeman Project Architect Expertise: Designing for longevity Capital One Experience: The Grove at Knolls Expertise: Technical guru Capital One Experience: Market 34, 1717 Innovation Center, The Grove at Knolls Andy Lehman Interior Designer Expertise: Soup to nuts design packages, interiors and graphics Capital One Experience: Market 34, 1717 Innovation Center, The Grove at Knolls CONSULTANT TEAM Roy Sebring Director of Architecture + Engineering McKinney & Company Expertise: client charrettes and engagement Capital One Experience: Market 34, 1717 Innovation Center, The Grove at Knolls and 100+ projects in CVA and nationwide The Knolls 1 Team consists of creative professionals who have a long standing history on relevant design projects, in particular foodservice and corporate campus design. Laura Lentz Gwen Grossman Claudia Barrett Lighting Designer GGLD Principal + Foodservice Designer Culinary Advisors Principal/CEO GGLD Expertise:Lighting Capital One Experience: Market 34 Expertise: Foodservice design Capital One Experience: McLean Towers 1 and 2 Expertise: Interiors and lighting design Capital One Experience: Market 34 Lessons Learned Market 34 Cafe LESSONS LEARNED Strategies moving forward LESSONS LEARNED LESSONS LEARNED MARKET 34 Require field inspections of millwork prior to equipment drop-in to detect fabrication flaws. Require 1” clearance and 3 layers of heat isolation tape around hot equipment along with cutout and seaming space requirements to avoid countertop cracking. Utilize high traffic flooring transitions for visual character without sacrificing easy maintenance (ex. stenciled concrete with clear epoxy coating to define design zones). Develop branded 8 ½ x 11 display templates for daily menu changes that enable staff to quickly print cost-effective signs in-house (ex.Menu signs). Blend unexpected and whimsical design features to introduce elements of dwell and hospitality. 1717 Innovation Center The Grove at Knolls 3 1717 Utilize an offsite millwork fabricator for labor and material cost savings, have product shipped and installed by GC. Avoid dark colored solid surface countertop as scratches are more visible. Implement consistent overall brand strategy with opportunities for individuality throughout the space (ex. neighborhood floor concepts ). LESSONS LEARNED The Grove at Knolls 3 In higher performance facilities, like Contact Centers, utilize solutions and materials that withstand increased wear and tear (ex. ceramic tile imprinted with wood texture in lieu of wood veneer on servery panels are easily wiped down). Use of synthetic or digital greenery features add a low-maintenance but visually impactful touch of nature (ex. graphic wallcovering). Include easily refreshed displays to allow ease of featuring daily menu changes and nutrition awareness (ex. chalkboard and kraft paper roll). Collaborate closely with local team (project managers, client advocates, contractors, equipment suppliers and fabricators) to achieve quick deliberations to successfully meet an aggressive schedule. Don't take our word for it The Big Idea DESIGN BRIEF Project Brief Design Components We Propose To Create a fresh new dining destination and experience inspired by food markets. Establish design vocabulary, graphics, materials, and flow to create a dynamic campus destination for dining, retail, and social interaction. Present a design concept that can be executed at two different scales of cost and construction scope: low impact and high impact. Engage Capital One and the consultant team as coauthors of design in a series of design charrettes to fast track the project and build consensus As part of Capital One’s ongoing food service strategy, a substantial renovation of Knolls 1 will serve as a centerpiece for a new marketplace inspired dining experience on the West Creek campus. The current cafe is 4,000 GET
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