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Interview Case Study

Transcript: Research Method Research Topic Second Circle Coding Pattern Coding Interview Case Study Descriptive Coding In Vivo Coding Emotion Coding Selected Findings Implication Some ESL students have positive attitudes towards learning although language and culture difference exist. 1. Location: Group meeting room in UB 2. Time of Interviews: First interview: March 4, 2016-last 60 minutes Second interview: March 11, 2016-last 60 minutes Third interview: April 4, 2016-last 45 minutes 3. Instrument: recoding pen Dongwei Wang Data Collection How does identity as an English as Second Language learner play a role in student learning strategies and participation in the U.S classroom settings? Data Analysis School Climate plays a vital role in ESL student motivation Participant Teachers should try to understand the reason why ESL students not participate in the class. Process: 1. The participant was contacted through Email and phone call. 2. Potential participant were from the same working-group. 3. Ten E-mails were sent initially, and three students agreed to participate. 4. Yang (pseudonym) was selected to participate. It is necessary to establish a warm school climate. School teachers should have a deep insight of ESL students Encouragement is beneficial to help ESL students studying with positive attitudes. First Circle Coding It is very important for ESL students to feel that they were treated equally ESL students usually take longer to finish the reading and assignments. ESL students usually take longer to finish the reading and assignments. Research Method Language difference results in the loss of confidence and self-esteem ESL students usually take longer to finish the reading and assignment Research Method Some ESL students have positive attitudes towards learning although language and culture difference exist. Frame of the research

Westjet Case Study Template

Transcript: More than 80 destinations Maintaining WestJet Culture Create new Mission Statement Expansion Revenue exceeds $2.5 Billion Income of $178 Million 6 Core Values (15) Endnotes: (1)Ken Mark. Westjet: Building A High-Engagement Culture. Ivey Management Services, 2009. Page 2. (2)Ken Mark. Westjet: Building A High-Engagement Culture. Page 3-4. (3)Ken Mark. Westjet: Building A High-Engagement Culture. Page 3-4. (4)"About WestJet." WestJet, WestJet Vacations | Airline Tickets, Seat Sales, Flight Deals . N.p., n.d. (Accessed Web. 19 Nov. 2012). <http://www.westjet.com/guest/en/about/index.shtml> (5)"About WestJet." WestJet. http://www.westjet.com/guest/en/about/index.shtml> (6)"2011 Responsible Growth Review."WestJet, WestJet Vacations | Airline Tickets, Seat Sales, Flight Deals. N.p., n.d. Web. (Accessed 12 Oct. 2012). <www.westjet.com/pdf/responsible-growth-en.pdf>. (7)Langton, Nancy, Stephen P. Robbins, and Timothy A. Judge. Organizational Behaviour: Concepts, Controversies, Applications. 6th Canadian ed. Toronto: Pearson Canada, 2013. Page 396. (8)Ken Mark. Westjet: Building A High-Engagement Culture. Page 7 (9)Ken Mark. Westjet: Building A High-Engagement Culture. Page 5-6 (10)Ken Mark. Westjet: Building A High-Engagement Culture. Page 10 (11)Langton. Organizational Behaviour: Concepts, Controversies, Applications. Page 84 (12)Langton. Organizational Behaviour: Concepts, Controversies, Applications. Page 132 (13)Langton. Organizational Behaviour: Concepts, Controversies, Applications. Page 364 (14)Ken Mark. Westjet: Building A High-Engagement Culture. Page 5 (15)"About WestJet." WestJet. http://www.westjet.com/guest/en/about/index.shtml> (16)Pugliese, Ferio . Interview by Angela Scappatura. Canadian HR Reporter TV. CSTD/IFTDO World Conference, November 11, 2009. (17)"Canada's Top 100 Employers: National Competition." Canada's Top 100 Employers. http://canadastop100.com/national/ (accessed November 19, 2012). (18)"10 Most Admired Corporate Cultures 2005-2011 | Waterstone Human Capital." Waterstone Human Capital. http://www.waterstonehc.com/cmac/about-canadas-10/10-most-admired-corporate-cultures-2005-2011 (accessed November 19, 2012). (19)"aircanada.com - About Air Canada." Air Canada - Official Site | Site Officiel - Flights, Airline Tickets | Vols, Billets d'avion. http://www.aircanada.com/en/about/index.html (accessed November 19, 2012). (20)"About Us." CanJet. http://www.canjet.com/en/home/aboutus/default.aspx (accessed November 19, 2012). "A system of shared meaning held by members that distinguishes the organization from other organizations." (13) Recognition and Rewards By 2016, WestJet will be one of the five most successful international airlines in the world, providing guests with a friendly caring experience that will change air travel forever. (4) Recommendations 55 Destinations 1400 Employees (approx.) (3) Factors Contributing to WestJet's Success Goal Setting CARE Group and WHY Survey "What most airlines are missing is the people component." -Ken McKenzie, Executive Vice-President Of Operations at WestJet. (14) Today's Statistics Vision Statement Summary Canada's Top 100 Employers: 2002, 2005, 2012, 2013 (17) Canada's Most Admired Corporate Culture: 2005, 2006, 2007, 2008, 2011 (18) Works Cited Pugliese, Ferio . Interview by Angela Scappatura. Personal interview. CSTD/IFTDO World Conference, November 11, 2009. "10 Most Admired Corporate Cultures 2005-2011 | Waterstone Human Capital." Waterstone Human Capital. http://www.waterstonehc.com/cmac/about-canadas-10/10-most-admired-corporate-cultures-2005-2011 (accessed November 19, 2012). "2011 Responsible Growth Review." WestJet, WestJet Vacations | Airline Tickets, Seat Sales, Flight Deals. www.westjet.com/pdf/responsible-growth-en.pdf (accessed October 12, 2012). "About Us." CanJet. http://www.canjet.com/en/home/aboutus/default.aspx (accessed November 19, 2012). "About WestJet." WestJet, WestJet Vacations | Airline Tickets, Seat Sales, Flight Deals . http://www.westjet.com/guest/en/about/index.shtml (accessed November 19, 2012). "Canada's Top 100 Employers: National Competition." Canada's Top 100 Employers. http://canadastop100.com/national/ (accessed November 19, 2012). "aircanada.com - About Air Canada." Air Canada - Official Site | Site Officiel - Flights, Airline Tickets | Vols, Billets d'avion. http://www.aircanada.com/en/about/index.html (accessed November 19, 2012). Ken Mark. Westjet: Building A High-Engagement Culture. Ivey Management Services, 2009. Langton, Nancy, Stephen P. Robbins, and Timothy A. Judge. Organizational Behaviour: Concepts, Controversies, Applications. 6th Canadian ed. Toronto: Pearson Canada, 2013. Leadership Early History Values Thank You! Create unity within a group by establishing a "vision of the future" for the group, then impressing this vision on others and inspiring new followers. (7) Job Satisfaction Organizational Commitment Cultural Intelligence Further Expansion (2) 2000-2007 2011 Responsible Growth Review ...and

Interview Case Study

Transcript: Research Design Interviewee Information Limitations and Future Study Changes. World value; Daily schedule and eating habits; No "dramatic" change. Martin(2010): Between 15% and 20% of students are preparing to take a gap year or are currently taking or concluding a gap year; Gap year participation positively predicts academic motivation. Definition: "An individual takes ‘out’ of formal education, training, or the workforce where that time sits in the context of a longer term career trajectory." (Jones, 2004) Gap Year and Its Effects on Students' Major/Career Choice Yichen Zhao LAI 669 What are some reasons students decide to take a gap year? How do people perceive a gap year to influence and/or relate to their current study/work? What is the primary gain/challenge from a gap year? Research Questions The personality of the interviewees could be a factor leading to a different result; Comparison between the effect among older students and younger students can be conducted in the future. Jones, A. (2004). Review of gap year provision (Research Brief No. RB555). London, England: Department for Education and Skills. Martin, A. J. (2010) Should Students Have a Gap Year? Motivation and Performance Factors Relevant to Time Out after Completing School. Journal of Educational Psychology, 102(3), 561-576. Seidman, I.E (2013). Interviewing as a qualitative research (4th edition). New York. Teacher’s College Press. Findings: Question 1: What are some reasons students decide to take a gap year? Reference Conclusions Experience in gap year does have an effect on people’s choice of future major or career. Voluntary teaching experience in Indonesia. Interview case study Presentation Findings: Question 2: How do people perceive a gap year to influence and/or relate to their current study/work? No challenge was found. Three interviews were conducted (Seidman, 2013). Sep. 28th: Life history; Oct. 1st: Details of Experience; Oct. 5th: Reflection of the Meaning. Passive choice, and active choice. Passive choice means a free time before a new study or work starts, which cannot be manipulated by person. Active choice is based on personal willingness. Hobbies and interests. Travelling and photograpy. Nothing on their parents’ attitudes or hobbies A UB graduate student who is pursuing Phd degree of science education; Used to experience the gap year for three times from 2006 to 2013. The experience in gap year has an effect on student’s choice of major or future career plan. The reason behind the gap year is a good topic to investigate deeper. A great amount of the gain from the gap year was found. Findings: Question 3: What is the primary gain/challenge from a gap year? Research Background Thank you for watching my presentation. I hope you like it! :)

DELL CASE STUDY INTERVIEW

Transcript: CASE STUDY INTERVIEW INSIDE SALES REPRESENTATIVE LISTYO KELVIANTO INDONESIA BRANDS/COMPANY SESTYC Find New Friends! Social Networking Applications Indonesia PT Karya Digital Indo Release Date: March 2019 Last Update On: January 2021 ISSUES/PROBLEMS ISSUES/PROBLEMS Identification the problems of Sestyc Application ISSUE #1 ISSUE #1 The application needs more User Interface (UI) development & fixes. Somehow, this application is similar to other social media's UI. Although the interface, specifically the application's default font seems unable to catch people's interest yet. ISSUE #2 ISSUE #2 This application is still prone to pornography. It is because the system is still not strict, so some indecent images often slip through and become visible to other users. ISSUE #3 ISSUE #3 Many users of this application have difficulty logging in for reasons of unstable connection. Users also can't upload pictures and videos. BUSINESS NEEDS BUSSINES NEEDS Automate Data Backup User Data Protection Improve User Experience DELL SOLUTIONS DELL SOLUTIONS-Solutions at a Glance CUSTOMER EXPERIENCE DATA PROTECTION SERVER The analysis of the way DELL can address the issue of Sestyc Updates hundreds of servers in hours instead of days Operates servers remotely, significantly reducing costs Refactor existing apps for cloud, automate manual processes and improve the way development and IT operations teams work together. APPLICATION TRANSFORMATION IT TRANSFORMATION IT TRANSFORMATION Mitigate risk and cost of a data center migration and modernization using our patented, application-centric approach and automated tools. BUSINESS RESULTS BUSINESS RESULTS Optimizes big data analysis with high-performance servers Updates hundreds of servers in hours instead of days through automation Administers servers remotely and significantly reduces costs Lowers risk of performance challenges with proactive assistance Saves time with dedicated Technology Service Manager for all support issues

Case study interview

Transcript: 16 competitors Competitors are also our client -LCB exclusive deal on activities with HB Issue 5 - not translating information to Portuguese 1) short term fix - online translation platform + proof read 2) Portuguese client support agent 3) Different sales channel Case 3: TAM Airlines Case 4: Interep Case 1 : Westjet Outsourced IT T4W (Compatible) Issue 6 - not matching room types 1) standardise room categories across TGS 2) number of beds/ view/ occupancy 3) intelligent search options Case study interview Case 2: Airmiles Issue 3 - Tax breakdown 1) TGS - set up database - hotels in location categories and tax rates 2) Geographically match database with Airmiles records 3) standardised system include tax Competitors JAC HB - low profit margin Tier 1 hotels Outsourced IT T4W Issue 2 - not purchasing Tier 2 hotels 1) Increase T4W profit margin/ incentive on Tier 2 hotels 2) Tier 1 and Tier 2 package and offer marketing 3) Availability forecast - offer Tier 2 as alternative Competitors HB JAC - low profit margin Outsourced IT HBSI Issue 1 - SQL database incompatibility, manual update of inventory to HBSI 1) Work with software engineers to fix compatiability issue 2) Maintain pricing 3) Select inventory/ offer different products from competitors Case 4: Interep 7 hotel suppliers, Mega Promo Outsourced IT - Switchfly B2C and t4W B2B Issue 4 - high cancellation rates 1) Overbook rooms by at least 5%, forecast demands 2) offer 'secret' rooms on B2C 3) offer non-refundable deals Case 2: Airmiles

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