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Interview Case Study

Transcript: Research Method Research Topic Second Circle Coding Pattern Coding Interview Case Study Descriptive Coding In Vivo Coding Emotion Coding Selected Findings Implication Some ESL students have positive attitudes towards learning although language and culture difference exist. 1. Location: Group meeting room in UB 2. Time of Interviews: First interview: March 4, 2016-last 60 minutes Second interview: March 11, 2016-last 60 minutes Third interview: April 4, 2016-last 45 minutes 3. Instrument: recoding pen Dongwei Wang Data Collection How does identity as an English as Second Language learner play a role in student learning strategies and participation in the U.S classroom settings? Data Analysis School Climate plays a vital role in ESL student motivation Participant Teachers should try to understand the reason why ESL students not participate in the class. Process: 1. The participant was contacted through Email and phone call. 2. Potential participant were from the same working-group. 3. Ten E-mails were sent initially, and three students agreed to participate. 4. Yang (pseudonym) was selected to participate. It is necessary to establish a warm school climate. School teachers should have a deep insight of ESL students Encouragement is beneficial to help ESL students studying with positive attitudes. First Circle Coding It is very important for ESL students to feel that they were treated equally ESL students usually take longer to finish the reading and assignments. ESL students usually take longer to finish the reading and assignments. Research Method Language difference results in the loss of confidence and self-esteem ESL students usually take longer to finish the reading and assignment Research Method Some ESL students have positive attitudes towards learning although language and culture difference exist. Frame of the research

Westjet Case Study Template

Transcript: More than 80 destinations Maintaining WestJet Culture Create new Mission Statement Expansion Revenue exceeds $2.5 Billion Income of $178 Million 6 Core Values (15) Endnotes: (1)Ken Mark. Westjet: Building A High-Engagement Culture. Ivey Management Services, 2009. Page 2. (2)Ken Mark. Westjet: Building A High-Engagement Culture. Page 3-4. (3)Ken Mark. Westjet: Building A High-Engagement Culture. Page 3-4. (4)"About WestJet." WestJet, WestJet Vacations | Airline Tickets, Seat Sales, Flight Deals . N.p., n.d. (Accessed Web. 19 Nov. 2012). <http://www.westjet.com/guest/en/about/index.shtml> (5)"About WestJet." WestJet. http://www.westjet.com/guest/en/about/index.shtml> (6)"2011 Responsible Growth Review."WestJet, WestJet Vacations | Airline Tickets, Seat Sales, Flight Deals. N.p., n.d. Web. (Accessed 12 Oct. 2012). <www.westjet.com/pdf/responsible-growth-en.pdf>. (7)Langton, Nancy, Stephen P. Robbins, and Timothy A. Judge. Organizational Behaviour: Concepts, Controversies, Applications. 6th Canadian ed. Toronto: Pearson Canada, 2013. Page 396. (8)Ken Mark. Westjet: Building A High-Engagement Culture. Page 7 (9)Ken Mark. Westjet: Building A High-Engagement Culture. Page 5-6 (10)Ken Mark. Westjet: Building A High-Engagement Culture. Page 10 (11)Langton. Organizational Behaviour: Concepts, Controversies, Applications. Page 84 (12)Langton. Organizational Behaviour: Concepts, Controversies, Applications. Page 132 (13)Langton. Organizational Behaviour: Concepts, Controversies, Applications. Page 364 (14)Ken Mark. Westjet: Building A High-Engagement Culture. Page 5 (15)"About WestJet." WestJet. http://www.westjet.com/guest/en/about/index.shtml> (16)Pugliese, Ferio . Interview by Angela Scappatura. Canadian HR Reporter TV. CSTD/IFTDO World Conference, November 11, 2009. (17)"Canada's Top 100 Employers: National Competition." Canada's Top 100 Employers. http://canadastop100.com/national/ (accessed November 19, 2012). (18)"10 Most Admired Corporate Cultures 2005-2011 | Waterstone Human Capital." Waterstone Human Capital. http://www.waterstonehc.com/cmac/about-canadas-10/10-most-admired-corporate-cultures-2005-2011 (accessed November 19, 2012). (19)"aircanada.com - About Air Canada." Air Canada - Official Site | Site Officiel - Flights, Airline Tickets | Vols, Billets d'avion. http://www.aircanada.com/en/about/index.html (accessed November 19, 2012). (20)"About Us." CanJet. http://www.canjet.com/en/home/aboutus/default.aspx (accessed November 19, 2012). "A system of shared meaning held by members that distinguishes the organization from other organizations." (13) Recognition and Rewards By 2016, WestJet will be one of the five most successful international airlines in the world, providing guests with a friendly caring experience that will change air travel forever. (4) Recommendations 55 Destinations 1400 Employees (approx.) (3) Factors Contributing to WestJet's Success Goal Setting CARE Group and WHY Survey "What most airlines are missing is the people component." -Ken McKenzie, Executive Vice-President Of Operations at WestJet. (14) Today's Statistics Vision Statement Summary Canada's Top 100 Employers: 2002, 2005, 2012, 2013 (17) Canada's Most Admired Corporate Culture: 2005, 2006, 2007, 2008, 2011 (18) Works Cited Pugliese, Ferio . Interview by Angela Scappatura. Personal interview. CSTD/IFTDO World Conference, November 11, 2009. "10 Most Admired Corporate Cultures 2005-2011 | Waterstone Human Capital." Waterstone Human Capital. http://www.waterstonehc.com/cmac/about-canadas-10/10-most-admired-corporate-cultures-2005-2011 (accessed November 19, 2012). "2011 Responsible Growth Review." WestJet, WestJet Vacations | Airline Tickets, Seat Sales, Flight Deals. www.westjet.com/pdf/responsible-growth-en.pdf (accessed October 12, 2012). "About Us." CanJet. http://www.canjet.com/en/home/aboutus/default.aspx (accessed November 19, 2012). "About WestJet." WestJet, WestJet Vacations | Airline Tickets, Seat Sales, Flight Deals . http://www.westjet.com/guest/en/about/index.shtml (accessed November 19, 2012). "Canada's Top 100 Employers: National Competition." Canada's Top 100 Employers. http://canadastop100.com/national/ (accessed November 19, 2012). "aircanada.com - About Air Canada." Air Canada - Official Site | Site Officiel - Flights, Airline Tickets | Vols, Billets d'avion. http://www.aircanada.com/en/about/index.html (accessed November 19, 2012). Ken Mark. Westjet: Building A High-Engagement Culture. Ivey Management Services, 2009. Langton, Nancy, Stephen P. Robbins, and Timothy A. Judge. Organizational Behaviour: Concepts, Controversies, Applications. 6th Canadian ed. Toronto: Pearson Canada, 2013. Leadership Early History Values Thank You! Create unity within a group by establishing a "vision of the future" for the group, then impressing this vision on others and inspiring new followers. (7) Job Satisfaction Organizational Commitment Cultural Intelligence Further Expansion (2) 2000-2007 2011 Responsible Growth Review ...and

Interview Case Study

Transcript: Research Design Interviewee Information Limitations and Future Study Changes. World value; Daily schedule and eating habits; No "dramatic" change. Martin(2010): Between 15% and 20% of students are preparing to take a gap year or are currently taking or concluding a gap year; Gap year participation positively predicts academic motivation. Definition: "An individual takes ‘out’ of formal education, training, or the workforce where that time sits in the context of a longer term career trajectory." (Jones, 2004) Gap Year and Its Effects on Students' Major/Career Choice Yichen Zhao LAI 669 What are some reasons students decide to take a gap year? How do people perceive a gap year to influence and/or relate to their current study/work? What is the primary gain/challenge from a gap year? Research Questions The personality of the interviewees could be a factor leading to a different result; Comparison between the effect among older students and younger students can be conducted in the future. Jones, A. (2004). Review of gap year provision (Research Brief No. RB555). London, England: Department for Education and Skills. Martin, A. J. (2010) Should Students Have a Gap Year? Motivation and Performance Factors Relevant to Time Out after Completing School. Journal of Educational Psychology, 102(3), 561-576. Seidman, I.E (2013). Interviewing as a qualitative research (4th edition). New York. Teacher’s College Press. Findings: Question 1: What are some reasons students decide to take a gap year? Reference Conclusions Experience in gap year does have an effect on people’s choice of future major or career. Voluntary teaching experience in Indonesia. Interview case study Presentation Findings: Question 2: How do people perceive a gap year to influence and/or relate to their current study/work? No challenge was found. Three interviews were conducted (Seidman, 2013). Sep. 28th: Life history; Oct. 1st: Details of Experience; Oct. 5th: Reflection of the Meaning. Passive choice, and active choice. Passive choice means a free time before a new study or work starts, which cannot be manipulated by person. Active choice is based on personal willingness. Hobbies and interests. Travelling and photograpy. Nothing on their parents’ attitudes or hobbies A UB graduate student who is pursuing Phd degree of science education; Used to experience the gap year for three times from 2006 to 2013. The experience in gap year has an effect on student’s choice of major or future career plan. The reason behind the gap year is a good topic to investigate deeper. A great amount of the gain from the gap year was found. Findings: Question 3: What is the primary gain/challenge from a gap year? Research Background Thank you for watching my presentation. I hope you like it! :)

Case study interview

Transcript: 16 competitors Competitors are also our client -LCB exclusive deal on activities with HB Issue 5 - not translating information to Portuguese 1) short term fix - online translation platform + proof read 2) Portuguese client support agent 3) Different sales channel Case 3: TAM Airlines Case 4: Interep Case 1 : Westjet Outsourced IT T4W (Compatible) Issue 6 - not matching room types 1) standardise room categories across TGS 2) number of beds/ view/ occupancy 3) intelligent search options Case study interview Case 2: Airmiles Issue 3 - Tax breakdown 1) TGS - set up database - hotels in location categories and tax rates 2) Geographically match database with Airmiles records 3) standardised system include tax Competitors JAC HB - low profit margin Tier 1 hotels Outsourced IT T4W Issue 2 - not purchasing Tier 2 hotels 1) Increase T4W profit margin/ incentive on Tier 2 hotels 2) Tier 1 and Tier 2 package and offer marketing 3) Availability forecast - offer Tier 2 as alternative Competitors HB JAC - low profit margin Outsourced IT HBSI Issue 1 - SQL database incompatibility, manual update of inventory to HBSI 1) Work with software engineers to fix compatiability issue 2) Maintain pricing 3) Select inventory/ offer different products from competitors Case 4: Interep 7 hotel suppliers, Mega Promo Outsourced IT - Switchfly B2C and t4W B2B Issue 4 - high cancellation rates 1) Overbook rooms by at least 5%, forecast demands 2) offer 'secret' rooms on B2C 3) offer non-refundable deals Case 2: Airmiles

Interview Case Study

Transcript: Selection Strategy Internal Resources: 1 Recruiter 1 HR Manager Recruitment Budget: Increase of the size of the sales Team due to exceptional sales results upcoming launch of a new Red Bull product Resources/Budget Critical parameters: “get people in as fast as possible with minimum bureaucracy” “secure 100% headcount placement within the project timelines with 100% retention of new hires within the first 6 months and no loss of existing sales employees” “project is highly confidential” Key framework selection process Challenge Solution Project Plan COUNTRY HR MANAGER Challenge Onboarding Milestones Sourcing Strategy First step is to clarify the needs with the HR Manager/Sales Manager/General Manager: Critical roles Compliant and attractive job descriptions including a salary range Key success factors and key performance indicators Talent availability: external — market analysis, internal — talent review process, performance and succession plans Solution Sourcing Strategy Sourcing Strategy Selection Strategy Onboarding Strategy Onboarding Framework Changes in the Team New Sales staff (+39): 1 National Field Sales Manager 2 Regional Sales Manager 12 Team Manager 24 Sales Exec Changes in the Finance/Marketing Team: Reduction of 1Finance & Controlling Team member Additionally 1 Admin Receptionist Additionally 1Field Marketing Manager Project Plan Timeline Leadership involvement and support before, during and after onboarding Understanding company culture/values/goals Definition of the future role Networking in the Team & Company Training of the needed knowledge and skills Training on the Job Mentorship-Program Duration of the onboarding process is ideally > 6 month depending on the position Thomas Schwabl Overview Resources/Budget Steakholder Analysis Timeline Preparation of an induction program for the new employee Weekly reviews with the departmental leader First performance appraisal before the end of the probation period Second performance appraisal after 6 month/before the end of the limited contract 1 existing Regional Sales Manager => National Sales Manager Best existing Sales Exec => 2nd internal Regional Sales Manager, other 2 Regional Sales Manager from internal/external Team Managers mixture of internal Promotions and external new employees Sales Exec mixture of internal Hiring/Promotions and external new employees Stakeholder Analysis Find someone with a personality that fits to our company culture => Cultural Fit Great grades count for nothing if they aren’t partnered with broad-ranging experience and a winning personality. Although the new employees should be staffed “as fast as possible” – never forget: “It’s better to have a hole in your team than an asshole in your team!”(Samir Desai, Funding Circle CEO) INTERVIEW CASE STUDY

Interview Case Study

Transcript: Background States that she follows the rules at home and school most of the time "just because" Describes family as a healthy because they do not argue. 15 years old African American Female. Lives with mother and father in Jennings School District. Mother is a Teacher in Saint Louis Public Schools. She is an only child. Said: Parents would respond to misbehavior by threatening to call police, not let back in the house if she stayed out all night. Wouldn't let her attend a party without an adult. States that she doesn't know what her life will look like in 10 years. Wants to be an adult so she can make her own decision. Knows she wants to finish High School so she can get a good job. She is considering Nursing School. Kohlberg Erik Erikson Authoritarian/ Authoritative Parenting Identity Development Relationships Stage: Identity Vs. Identity Confusion Who I am, What I'm all about and Where I'm going in life. Parent actually responds to behaviors in warm and nurturing way. That is balanced and not all about control. However, expectations are more Authoritarian. Established Rules: Respect Parents above anything. She is comfortable with herself identifying her personality and looks as her favorite part about herself. Moral believes revolve around external moral beliefs. Family Views & Parenting Styles Healthy relationships for an adolescent. Friendship is smaller groups and intimate. Doesn't feel lonely. Friendship helps her try out different roles "my friends influence how I dress" Mostly same sex friendships. States she only wants to finish High School. Considering Nursing School but has made no commitments Hasn't researched or decided to apply to schools yet. Doesn't have any idea of what her life will be like in 10 years except having a good job and maybe a family of her own. Stage: Identity Diffusion Not yet experienced an identity crisis or made any commitments. Parent's real responses to misbehavior: Got suspended for fighting a girl that had been picking on her in the classroom. Parent responded by listening to the student, talking about how she felt, and telling her different ways to handle it next time. Stage: Level 2 Conventional Level Intermediate Internalization Stage 3 STRYVE Stated her neighborhood was a good one because it was quiet with not a lot of crime. James Marcia http://vetoviolence.cdc.gov/apps/stryvestrategy/strategy-selector-filter Doesn't identify in a clique. Moral Judgement Violence in the Community A Case Study Describes herself as a shy person with just a few close friends that are outgoing, smart and funny. Consequences on life outcomes Higher rate of depression Higher rate of anxiety Lower school engagement tied to lower academic achievement. Beliefs and views around violence become normalized Increase in Aggressive Behaviors & school discipline. Higher in low-income communities and particularly African American Protective Factors: Less unstructured/ unmonitored time Supportive and understanding school environment Parental support Community Intervention Programs Talks to her friends daily on the phone, hangs out once a month. Personal-Social Development

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