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Transcript: CONTAINER PORT QUALITY THROUGH INDUSTRIAL SERVICES MARKETING: A STUDY OF TANGER MED PORT Research Focus Research Problematic Methodology Contributions Obstacles Research perspectives Outline Introduction Research Problematic Research problematic ISO certifications and container ports Marketing mix and container ports Emergence of service marketing discipline Research question How could a container port achieve the quality of its services through marketing? Research question Research sub-questions • What is a port service? • What are its characteristics? • What are the process modes of the port services? • How can the behaviour of the different actors present during the inter-organizational exchanges of the service be apprehended? • What approach can be taken to the marketing of port services? • What are the qualitative dimensions of a port service? • How to measure the perception of the quality of the port service by the actors? • And finally, How to improve the quality of port service through service marketing? Research sub-questions Defintions: Industrial services The definition of industrial service faces the same obstacles as those encountered in the definition of service The classification according to the interactive approach seems to us the most adequate to the particularity of the industrial service, since the latter is identified by the nature and the content of the interactions generated during the contact with the client company. Defintions: Industrial services “The port is a land area with maritime and hinterland access that has developed into a logistics and industrial centre, playing an important role in global industrial and logistics networks” Notteboom (2007). Definitions: Port Importance of problematic Why it is important? Maritime industry in Morocco Understudied area in Morocco Complicated demands of customers Hypercompetitive pressures Maritime industry in Morocco Maritime industry in Morocco Port Activity 2016, The National port agency Tanger Med Port Tanger Med , Port authority 8th European Harbour Master’ Committee seminar Thursday 28 - Friday 29 May 2015, Marseille, France Tanger Med Port Methodology Methodology Research strategy Methodological choices Content analysis Research strategy Interpretive approach Abductive reasoning Back and forth between our theoretical framework and data collected Research strategy Methodological choices Semi structured interviews We have chosen interviewees from different parts of the seaport community. In total, 19 interviews were conducted with duration between one hour and one hour and thirty minutes Critical sampling strategy their ability to provide accurate information about a particular phenomenon Case study choice: APM terminals and Eurogate terminals Methodological choices Number interviews per type of companies Methodological choices Content analysis: definition It is a systematic coding and categorizing approach used for exploring large amounts of textual information unobtrusively to determine trends and patterns of words used, their frequency, their relationships, and the structures and discourses of communication (Mayring, 2000; Pope et al., 2006; Gbrich, 2007) Content analysis: definition Content analysis : process Prepare the data Define the Unit of Analysis Develop Categories and a Coding Scheme Vertical and horizontal Content analysis : process The four-dimensional model of the perception of the quality of services The four-dimensional model of the perception of the quality of services (Inspired by the work of LETHINEN and LAITAMAKI; EIGLIER & LANGEARD and ARNAUD) The four-dimensional model of the perception of the quality of services Findings Thematic analysis of cases The case of container Terminal 1-APMterminals: Findings The case of container Terminal 1-APMterminals: Recap Findings: Thematic analysis of cases The case of container Terminal 2-Eurogate Thematic analysis of cases The case of container Terminal 1-APMterminals: Recap Findings: Cross-sectional analysis Dimensions conform to literature Attractiveness of the price Skills and behaviours of the front stage staff Added value services The connexion-inland-city Findings in the context of the literature Dimensions non conform to literature Reduction of prices No transferability of the traditional marketing mix to service business Findings in the context of the literature Findings in the context of the literature Dimensions not evoked by the literature The corporate citizenship The safety of employees Contributions Contributions Theoretical contributions Methodological contributions Managerial contributions Theoretical Theoretical contributions Articulation between the marketing of industrial services on one hand, and the marketing of seaport services Identification of new dimensions specific to the container port Model to study the perception of quality in the container port that integrates the following dimensions Methodological Methodological The qualitative case-study method:

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Transcript: Synthesis and Characterization of Some Filtration media for raw and industrial water treatment in power plants Ehab Mohamed Mahmod morsy Supervisors: Prof. Dr: El-Sayed Abdel-Hamid Abdel-Razik Prof. Dr: Mohamed Yosef Elkadi Dr.: Ashraf Ibrahem Shehata Water Treatment and the risks Filtration Thermal Desalination Chemical Desalinationtion (De mineraliza) Membrane Desalination Why is Membrane Desalination is the solution? 1-Solve the problems of global water scarcity in the coming years (desalination of sea water and the ocean) 2-Solve problems resulting from the initial treatment process itself (polymer additives and disinfection 3-Solve problems in other desalination systems (thermal desalination and chemical desalination Energy consumption high Cost Technical problems ( scales, pips rupture, A lot of energy is needed to run a seawater desalination plant and depends on the process. As a result, operating a plant is still expensive. Using a lot of power has a negative environmental impact. 1- Expensive equipment and chemicals. 2-Turbidity of water should be < 10 ppm. to avoid high organic matter concentration. 3-Needs skilled labour. 4-Consume a lot of chemicals in regeneration process. 5-Non-charged particles can not be catches by resin ex: silicate Have a lot of other benefits Continuous process resulting in automatic and uninterrupted operation Low energy utilization involving neither phase nor temperature changes Modular design – no significant size limitations Minimal moving parts with low maintenance requirements No effect on form or chemistry of the contaminant Discrete membrane barrier to ensure physical separation No chemical addition requirements Membrane Processes are considered “Green” technology - no chemicals are used in the process. Methodology 1- Preparation of some filtration media by using deferment cross-linked polymers such as polyvinyl alcohol membrane. 2- Characterization and performance of the produced media 3- Evaluation of the produced media in the filtration and clarification of different kind of water. Raw water 4- A series of examinations will carry out for treated water according to the standard method of testing:- 97.5% of the water on earth is in the ocean. Only 2.5% freshwater 70% is permanently frozen in glaciers 30% is groundwater 0.3% is in rivers and lakes permeate flux , reject mechanical properties Cellulose Membrane Processes The Human Body is about 60% water in Adult Males and 55% in Adult Females. polymer Based on acrylamide are toxic Poly(DADMAC) The way to solve Problems devices Removes large solids branches rags fish Simple process may incorporate a mechanized trash removal system Protects pumps and pipes in WTP Most of suspended matter in water are negatively charged particles The stability and consequently the instability of suspended particles is a factor of different attraction and repulsion forces : Van der Waals forces Electrostatic forces Universal attraction Brownian notion Example: Reverse Osmosis Saltwater is forced through a membrane at 600 to 1000 psi Multiple layers of membranes remove as many of the salt ions as possible Increase sulfate ions cause health problems Most common coagulants: Distribution The difference – dimmensions of the tubes, but module concepts are the same. The hollow-fiber module – highest packing density 30000m2/m3. A perforated central pipe is located in the center of the module through which the feed solution enters. Synthesis and Characterization of Some Filtration media for raw and industrial water Coagulation is both a physical and a chemical process. The reactions between particles and coagulant will allow the formation of aggregates and their subsequent sedimentation. Cationic coagulants neutralize the negative charge of colloids and form a spongy mass called microflocs HOLLOW-FIBER MODULE Water Desalination Disinfection Desalination technology Chemical De-Mineralization Processes In an ion exchange reaction the exchange of ions of like sign between water and insoluble solid with which it is in contact occurs. The zeolite process and the demineralization process of water softening are based on ion exchange reactions Membrane Processes Four common types of membranes: Microfiltration Ultrafiltration Nanofiltration Reverse Osmosis Chloride ion increase corrosivity to metal Spiral-Wound membrane Natural Desalination: Water Cycle! Example: Multi-Stage Flash Desalination Process uses multiple boiling chambers kept at different atmospheric pressures Saltwater enters the system and is boiled and evaporated in each chamber Process produces clean water and brine Clean water means clear disease. Filtration Screening Aluminum sulfate Ferric chloride polyvinyl formal (PVF) MEMBRANE MODULES Membrane application Desalination Technologies higher concentration are toxic, carcinogenic Methodology The way to solve Problem 32 Membrane Desalination Processes Saltwater is forced through membrane sheets at high pressures Membrane sheets are

PhD presentation

Transcript: Mattia Fois Centre for Quantitative Genetics and Genomics Aarhus University Genetic dissection of crown rust (Puccinia coronata f.sp. lolii) resistance in perennial ryegrass (Lolium perenne L.) Introduction Introduction Lolium Family: Poaceae Genus: Lolium Lolium Current dispersion of alleles in Lolium spp. Humphreys M. et al. 2010 L. perenne perennial ryegrass Plant height: shorter, to 90 cm.; Duration: perennial; Inflorescence: 20cm.; Spikelets: 7-9 florets; Features: high tillering, yielding, cold tolerant L. perene by Arieh Tal Statistics Denmark Uses Forage grass high yielding high quality and digestibility persistent under a grazing Turf grass fastest establishing species Uses By DLF By DLF By DLF L. multiflorum Italian ryegrass L. multiflorum by Joe DiTomaso Plant height: taller and more robust to 127 cm; Duration: annual or biennial; Inflorescence: 30cm.; Spikelets: 10-20 florets; Uses To produce hay and silage; As cover crops; Uses By DLF By DLF Genetic Genome Diploid species (2n=2x=14) Genome size: 2.6 Gbp (1C) 2.3 Gbp in 7 chromosomes; 243.81 Mbp in 9135 no-chr scaffolds; 50.000 genes Rust fungi Kingdom: Fungi Division: Basidiomycota Family: Pucciniaceae more than 5000 species: Puccinia Obligate and biotrophic parasites Autoecious or heteroecious Sexual and asexual reproduction Rust fungi Species Uromyces vicia-fabae Tranzschelia discolor Puccinia graminis Hemileia vastatrix by Yue Jin by Cwmhiraeth by Sputnik by McKenzie Reproduction cycle Macrociclic vs microcyclic rust Basidiospores Spermatia Aeciospores Urediniospores Teliospores Reproduction cycle Crown rust Puccinia coronata Crown rust Elongated yellowish pustules; Breaks on the leaf surface; Increased transpiration water loss; Reduce plant vigor; Reduce quality and yield of ryegrass; Brown rust P. loliina The disease occurs in spring and early summer; Oval-shaped orange spores; Brown & stem rust Stem rust P. graminis Occurs in stems and leaves; Affect perennial ryegrass seed production; Brick-red uredinospores and develops in black teliospores; Disease management Disease management Agricultural practice Adequate soil, distance between fields, crop rotation or eradication of the alternative host (barberry); Agricultural practice Fungicides (azole, strubinoril, SDHIs); Grown together with white clover; By Walter Obermyer Field sanitation and hygiene of the farm equipment; By Niels Roulund Types of resistance PATHOGEN conditions favoring virulence Mechanism of resistance HOST conditions favoring susceptibility Amount of disease ENVIRONMENT conditions favoring disease Disease escape: when genetically susceptible plants do not become infected because the three factors necessary for the disease do not coincide susceptible host; virulent pathogen; favorable environmental conditions Apparent resistance Tolerance to disease: when plants can sustain a disease's effects without dying or suffering severe crop loss. Heritable characteristics; Exceptional vigor or lack of receptor sites; Coevolution between the host and the pathogen:; Non-Host Resistance when plants are entirely resistant to other plant's pathogens even under favorable conditions Non-host resistance True resistance when the pathogen and its host are more or less incompatible, either because of lack of chemical recognition or because the host plant can defend itself against the pathogen. Plants developed two layers of immunity to protect themselves from pathogen attack: PAMP-triggered immunity (PTI) Effector-triggered immunity (ETI) True resistance Involve several genes associated with quantitative trait loci (QTL) Confer partial level of resistance to the plant it is non-race specific The response is controlled by multiple minor resistance genes (polygenic resistance): peroxidase, oxidase, chitinase, WRKT etc. Quantitative resistance Quantitative resistance Involve several genes associated with quantitative trait loci (QTL) Confer partial level of resistance to the plant it is non-race specific The response is controlled by multiple minor resistance genes (polygenic resistance): peroxidase, oxidase, chitinase, WRKT etc. Quantitative resistance Qualitative resistance 3. 4. 5. Methodology Methodology Key players Key players Timeline Timeline Key Results Results Analysis Analysis Subtopic 1 Subtopic 1 Subtopic 2 Subtopic 2 Subtopic 3 Subtopic 3 Conclusion Conclusion What’s next What’s next Thank you Thank you

PhD presentation

Transcript: Criteria: Goals and research questions What are the archetypical approaches for software development in the embedded domain? Descriptive studies: Mapping study + cases I, II, III and V at Volvo and Scania 28 cases in literature of industrial development of embedded systems What ways-of-working in an R&D organisation can create new options for business? What are the key properties of architectures to create business options? How can an OEM evolve the R&D process to support a transition from a closed to an open software ecosystem? Choose the ecosystem type Open up the platform Establish OEM as keystone organisation Establish viable business model for external developers Establish infrastructure for software deployment How can an embedded architecture support innovation and delivery of new features of value to the customer? Ways-of-working Prescriptive studies Ways-of-working, architectures and open ecosystems Supporting questions Introducing open software ecosystems Experiment infrastructure Design research methodology Ways-of-working, architecture and ecosystems for innovation Research question Forces shaping the distributed in-vehicle EE architecture in P2 platform at Volvo Cars Comparative case study at Volvo Cars on architecting process on existing platforms Comparative case study at Scania on architecting process on existing platforms Case study on architecture decisions at Volvo Cars Experiment architecture Mixed research methodology Ulrik Eklund, 2013 March 28 Compositional architecture How to adopt architecture, process and organisation in response to changing business drivers for mass-produced embedded systems? Post mortem analysis of Volvo Sensus infotainment development Proof-of-concept development of android-based infotainment and HMI systems at Volvo Cars Agile development of climate control software at Volvo Cars Agile development of next generation infotainment system at Volvo Cars Case studies + design of new artefacts Descriptive studies: Cases IV, VI, VII and VIII at Volvo Engineering software for mass-produced embedded systems Current practices Architecture 8 cases of industrial development of embedded systems Software ecosystems Innovation experiment systems Composability Deployability Maintainability Configurability Consistent user interface Dependability

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