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Transcript: • • • •4. Projects & technology: Manages the delivery of Shell's major projects and drives the research and innovation to create technology solutions. It provides technical services and technology capability covering both Upstream and Downstream activities. It is also responsible for providing functional leadership across Shell in the areas of health, safety and environment, and contracting and procurement. CURRENT FUEL PRICES IN PAKISTAN TAXATION PERSPECTIVE OF SHELL 3. Downstream: Manages Shell's manufacturing, distribution and marketing activities for oil products and chemicals. Manufacturing and supply includes refinery, supply and shipping of crude oil. PAKISTAN STATE OIL PricewaterhouseCoopers LLP Chartered Accountants and Statutory Auditors. 1)Oil giant Shell makes clever use of the income tax rate in Bermuda: ZERO percent. Every euro that is made by one of Shell’s subsidiaries and flows to the island is used to propel the profit. The principal rule: keep it legal. • Solen Insurance, Andrea Koroluk’s formal employer, is more than simply one of Shell’s many subsidiaries – partly due to its location. Solen, which is engaged in the insurance of oil transportation, oil refining and ships, is officially located on the tropical island of Bermuda. • Solen and Shell are located in Bermuda because of the very supple approach to taxes in the country. As the rate of the profit tax on the island is 0 percent, the profits that Solen Insurance makes are transferred in its entirety – meaning tax free – to the parent company Shell in The Hague. • Insurance premiums may be deducted from the revenues. A Shell subsidiary in for example Gabon, Australia or Brazil would detract the premiums they pay to Solen from the profits they make in these countries. This way these subsidiaries have less tax to pay in the countries they are operating in. Subsequently Solen makes a bigger profit in Bermuda, and does not pay any taxes over these profits. From Bermuda the profit can, in turn, be piped back, wholly untaxed, to the headquarters in the homeland. • The big question is how much Shell earns using this tax route!!!! The company anxiously keeps the profits from Solen in Bermuda hidden.However, the company points out that in comparison with other multinationals it pays quite a lot of tax – “44 percent of the profits" IN PAKISTAN: • Omar Y Sheikh (Chairman) • Rafi H Basheer • Farrokh K Captain • Chong Keng Cheen • Imran R Ibrahim • Nasser N S Jaffer • Zaffar A Khan • Michael Noll • Haroon Rashid • Badaruddin F Vellani SPL serves approximately 1,000,000 customers at its Retail stations in Pakistan They have over 750 Retail stations across the country Offering over 15 lubricants for different vehicles and industrial uses. A Shell fleet of over 300 oil tankers distributes their products nationwide 60 aircrafts served daily Shell has a 39% brand share preference Shell is present at 5 major airfields across Pakistan SPL distributes from 8 oil depots (including JVs) SHELL PAKISTAN SHARE PRICES Shell Pakistan Limited (SPL) in Numbers: SHELL LOGO Changes SHARE PRICES IN THE INDUSTRY EQUITY Overview HOWEVER AUDITORS REPORT FOR THE YEAR ENDED 2013 The word “Shell” first appeared in 1891 as the trademark for the kerosene that Marcus Samuel and Company shipped to the Far East. The small London business dealt originally in antiques and oriental seashells. In 1897 Samuel formed The Shell Transport and Trading Company. The first logo in 1901 was a mussel shell. In 1904 a scallop shell, or Pecten, gave a visual element to the corporate and brand name. Shell has a primary listing on the London Stock Exchange and is a constituent of the FTSE 100 Index. As of 6 July 2012, it was the largest company on the FTSE, with a market capitalisation of £140.9 billion. It has secondary listings on Euronext Amsterdam and the New York Stock Exchange. In 1915 the Shell Company of California first built service stations and had to make these stand out from the competition. They used bright colours that would not offend the Californians: because of the state’s strong Spanish connections they chose red and yellow, and it developed over the years. PAKISTAN PETROLEUM PRICES Product - Super: Price: 106.56 Rs/Litre Product - Diesel: Price: 108.34 Rs/Litre Product - HOBC KHI: Price: 134.88 Rs/Litre Product - HOBC RWP: Price: 133.01 Rs/Litre Product - HOBC LHR: Price: 132.19 Rs/Litre STOCK EXCHANGE IT'S LISTED ON: ACCORDING TO THE AUDITORS COMMITEE THERE WERE MISSTATEMENTS IDENTIFIED OF $75 MILLION. Share capital 856,100 (rupees '000) (2013 ANNUAL REPORT) MONTHLY 1) Their operations generate revenue through taxes and royalties for governments around the world. This is the third year (2013-2014) they are voluntarily publishing details of payments they have made to governments in some of the main countries where they operate. 2) In 2013, shell paid globally $20.3 billion in corporate taxes, and $4.1 billion in royalties. It collected $80.9 billion in excise duties and

Template from Shell Waterloo

Transcript: Eye Cleaning Station Sample live projects Telehandler Operatives Materials Distribution Benefits of Implementing a Delivery Strategy: Delivery arrives on site Spill Kits Proposed Duration of the Works: Power & lighting Handy Man Extensive levels of insurance. Fixed rates. All Labour: Delivery Management System Logistics Service Teams: Logistics Management Hoist Operatives Compliant sub-contractors. Safer, cleaner & streamline construction process. Chief Operations Manager Vehicle Monitoring Material Distribution: Traffic Signage & Signalling Equipent Quantity Surveyor Large amount of management and administrative duties taken out of contractors busy schedule. Safer, cleaner & streamline construction process. Assist in the management of sustainability and Considerate Contractors. Waste Management Waste managers Waste handling operatives Site waste management plans Weight machines/ balers Waste processing/ recycling Waste management software & control Health and Safety: -Two way radios Policing & Maintainence Consideration shown to neighbours Why Subcontract your Preliminaries? Access to a huge pool of resources Redecoration Daily inspections Key control Ply protection to lifts Miscellaneous Welfare Operatives Bank Holiday Cover Release main contractor staff to the construction process. Determined monthly spend. Risk transfer. Single point responsibility. Temporary Services/ Works: Pedestrian barriers Management Main Board attention. Guard Dogs Single point of contact for candidates & clients Hoists: Design, supply install and maintain Welfare Reference checked Certified Supplied with correct PPE Has correct Immigration documentation Assessed on their spoken English Been through a two tier interview process Awareness of all project stages & programmes CO2 Monitoring Contractor submits a delivery request via O&B Synergy Web Portal Site offices Canteens Changing room & drying rooms Portable toilet units Secure storage buildings Locations Delivery Management Service Vehicle & Pedestrian Segregation Equipment Fire plan Welfare Professional & Technical Waste Supervisors Automatic email generated to inform contractor of the delivery status of the delivery request Telehandler Drivers Hoist Operators 23 years providing Preliminary resources. Quick and flexible access to resources. Nationwide locations. Verified credentials. Supply & Installation of CCTV Energy management system Site Storage Safety management Visiting Main Board attention. Telehandler Operatives Telehandler banksmen Slinger/ Signaller Waste Operatives Weighing pad system/ Portable Temporary water Gritting Traffic Control Inductions Group Health & Safety Managers Health Screening Monthly Project Inspections Robust Safety Systems First Aid Occupational Health Pest Control Traffic & Delivery Management Traffic Marshalls & Vehicle Banksmen Guaranteed response teams We deliver, place, maintain & remove on completion: Covering penetrations through floor slabs Ramps to changes in levels Temporary protection Provision of general tools -Provision of Consumables & Equipment -Accomodation Provision -Fixtures & Fittings -Toilet Facilities -Offices -Canteen -Drying Room Commercially strong – turnover £50 million. Preliminary Ready Reckoners 3.6% / 1.6% Contractually amiable. Site Communications Blue Overshoes Delivery off-loaded and distributed to the work face or to approved storage area Options Banksmen- Slinger/ Signaller BJORN lights Reduce material waste and damage. Reduced productivity associated with multiple handling of materials. Agency Workers Regulations (AWR). Increased productivity Fire strands Operatives: -Hoists -Forklifts -Dumpers -Bowsers -Road sweepers Logistics Plant & Operatives Fire alarms • Community re-cycling schemes - open days. • Apprentices. • Employ local companies / labour. • Fund raising events. • Community day activities. Enhanced Display Mobile Radios Fire fighting equipment Fire points -Delivery managers -Tore men -Material handling operatives -Delivery management system: Site Establishment & Enablement Works Reporting structure enables action to be taken against poorly performing contractors Lift Operators Latest computer hard and software. Signage Handheld Devices Energy Consumption Delivery Management Local Labour Multi- Service Fire Safety: Delivery rejected Efficient use of site resources Cranes, Forklifts & Hoists Cleaning Provided for: Reports generated via Web Portal detailing Contractor delivery performance and C02 Ocean Estate Labour & Trades Hearing Protection Station Gate Men Temporary works Group Safety Manager Traffic Management 550 Live Sites. Organogram Substation Sustainability Banksmen- Slinger/ Signallers Temporary mechanical services Provision for: -Generators -Logistic Plant -Bunded storage -Spill Station -Fuel Station Logistics Manager Cleaning: Fire marshalls Excellent Health & Safety record. Alarms Banksmen 375 Kensington High Street Commercial Water Control Contracts Manager Hoist Operators The provision of


Transcript: Employee Banks Government Investors Customers Suppliers Communityc Stakeholders Analyze Shareholders Internal Stakeholders Community The profits of shareholders won't reach to the maximized value since Shell is not targeted to maximize Shareholders profits The social enterprise may help with government cope with environmental, economical and social problems in the country. It may also increase the overall GDP of a country by exporting its services. Government The big social enterprise may bring many job opportunities and boost the economics development in the local community. Besides, the community will be honored for having Shell located in its region. Since Shell is not aiming for profit maximizing, the prices for customers may lower than the profit maximizing price to some extent. The services and products may also be environmentally friendly, which makes customers more willing to buy the productsc Banks will not be affected so much. Although Shell will not maximize its solution, it can earn the amount that can ensure its operations and loan payback. Employee Shareholders Senior Staff Managers Shell Managers Investors Suppliers Though the income and profits of employee will decrease, employee may have more incentive and motivation to work since they know Shell is fighting for saving global resources and oil. Banks Senior Staff Since Shell sacrifices parts of its profit to aid social and environmental issues, the income and welfare of senior staff will be largely decreased.c c Customers Managers may less since Shell is not aimed to maximize profit; however, their income may not be greatly affected as senior's income. On the other hand, they may enjoy the reputation for working for a multinational social enterprise.c The amount of suppy may decrease since Shell does not need to produce the profit-maximized amount of goodsc External Stakeholders Since Shell will become a well-renowned social enterprise, the price per share of stock may probably increase as Shell contribute more and more to global environments and energy. Thus investors may profit more.

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Transcript: Nobody knows babies like we do! Quality products . Good Customer service. Every Kid really loves this store.. BABYLOU ABOUT US About Us BabyLou was established in 2004. It has been more than a decade since we started, where we have ensured to take care of every need and want of every child and infant under one roof, true to the caption “NO BODY KNOWS BABIES LIKE WE DO”. Our benchmark is to provide 100% customer service and satisfaction and continue to deliver the same with a wide range of toys, garments and Baby Products. Play and Create We Are Best 01 02 03 Block games Building Blocks help Kids to use their brain. PLAY TO LEARN in Crusing Adventures Our Discoveries Enjoy a sunny vacation aboard a luxury yacht with the LEGO® Creator 3in1 31083 Cruising Adventures set. This ship has all the comforts you need, including a well-equipped cabin and a toilet. Sail away to a sunny bay and take the cool water scooter to the beach. Build a sandcastle, enjoy a picnic, go surfing or check out the cute sea creatures before you head back to the yacht for a spot of fishing. Escape into the mountains Disney Little Princes in Also available for your Babies..... Also... Out of The World… Our reponsibility BABYLOU…. Our Responsibility All children have the right to fun, creative and engaging play experiences. Play is essential because when children play, they learn. As a provider of play experiences, we must ensure that our behaviour and actions are responsible towards all children and towards our stakeholders, society and the environment. We are committed to continue earning the trust our stakeholders place in us, and we are always inspired by children to be the best we can be. Innovate for children We aim to inspire children through our unique playful learning experiences and to play an active role in making a global difference on product safety while being dedicated promoters of responsibility towards children.


Transcript: 1907- 2007: Royal Dutch Shell Centenary Oil and gas Exploration and Production 4th ranked 4Q 2011 by market capitalization (2002) 10th 189,913 million - (2011) 4th 236,766 million +25% (Financial Times,2012) BP (2002) 8th 200,794m, - (2011) 34th 135,803m -33% (Financial Times,2012) New technologies and techniques for successful business. The technology for detecting and tracking spilled oil in the Arctic Shell has been training a dachshund and two border collies to detect oil spills beneath snow and ice (Guardian, 2012) Reasons: The globalization of the company and its processes Competitor has more resources, easy to control resources. How: implementing four major portal projects for Enterprise Portal 1. GeoPortal: Improve information sharing and collaboration between the specialists working on the system 2. EP-One Portal: Document management, and discussion forum for efficient collaboration. 3. Facility Services: Wide range of services 4. Wells Portal: Managing the delivery and maintenance of oil and gas well risk Cost is bit higher Security problem It needs to be organized (Vyom, 2010) Royal Dutch Shell Cost reduction Productivitiy improvement Less fear of turnover of people Maximize efficiency Shell Exploration and Production 6155103 Access to library anywhere Information collected not only paper-based, but also digital More convenient to users EP-ONE Weakness Xinyuan Fan(Zoe) The Site Service Rijswijk The meeting Service 6491553 Email system Facility management system Catering system Travel management system Few steps Few errors Satisfied feedback More site users Withdrawal data from system and via to an easy to use and conventional web-browser as an easy Improve efficiency and effectiveness of UK public sector. Thank you for your attention! Standardize business processes EP-Online knowledge environment Connect staff with everyone they need(Pienaar, 2003) Conclusion Daniel, E. & Ward, J. (2006) Integrated service delivery Exploratory case studies of enterprise portal adoption in UK local government, Business Process Management Journal , Vol. 12 No. 1, pp. 113-123. Financial Times (2002) FT Global 500 2002 by market values, (accessed on 18/03/2012). Financial Times (2012) FT Global 500 December 2011 by prices and market values, (accessed on 18/03/2012). Goldenberg, S. (2012) Dogs take lead in sniffing out Arctic oil, (Accessed on 21/03/2012). Jelassi, T. & Enders, A. (2008) Strategies for e-Business. Essex: Pearson Education Ltd. Pienaar, H. (2003) Design and Development of an Academic Portal, Libri, vol. 53, pp. 118–129. Vyom (2010) Advantages and Disadvantages of intranet portal. [online] Available at: (accessed on 20/03/2012). 4451902 Difficult to interact with the existing business application Difficult for interactive communication ( can be one way communication) references Disadvantages Disadvantages compare with competitors in Middle East countries. Benefits Integrate existing service and administrative system Integrate internal business application with external partner organization Benifits for companies 6329004 Yusung Kim (ian) Project facility services Introduction Benifits for users Yueyang Wang(Bryan) Yue Li(Lari) Research and Development EP-ONE Portal Enterprise Portal of UK Government


Transcript: Shell is a global group of energy and petrochemical companies Their main headquarters are in The Hague, the Netherlands The Parent company of the Shell group is Royal Dutch Shell plc, which is incorporated in England and Wales Alan Matula (Shell CIO) claims: "This deal is a major strategic choice for Shell. Partnering with EDS, T-Systems and AT&T gives us greater ability to respond to the growing demands of our businesses. It allows Shell IT to focus on Information Technology that drives competitive position in the oil & gas market[...]" Level II International operations are “various ways in which firms of one nationality can CONTROL the decision-making of another” CHAPMAN, S. (2008) Shell sign $4B multisupplier outsourcing deal. Computer Weekly. [Online] 31st March. Available from: [Accessed: 23rd October 2013]. IT Infrastructure Outsourcing Helps Shell Lower Costs, Drive Increased Efficiency. (2011) Information Services Group (ISG). PERELMAN, D. (2008) Shell Outsourcing 3,000 IT Jobs. eWEEK. [Online] 31st March. Available from: [Accessed: 10th November 2013]. ROSENTHAL, B. E. (2009) Outsourcing Center. [Online] Available at: [Accessed 19th October 2013]. SHELL WORLDWIDE. (2012) Shell at a glance. [Online] Available at: [Accessed 12th November 2013]. SHELL. (2008) Signing of Master Service Agreements. [Online] Available at: [Accessed 22nd October 2013]. STRANGE, R. & NEWTON, J. (2006) Stephen Hymer and the externalization of production. International Business Review. (15). p. 180-193. TEECE, D. J. (2006) Reflections on the Hymer thesis and the multinational enterprise. International Business Review. (15). p. 124-139. YAMIN, M. (1991) A Reassessment of Hymer's Contribution to the Theory of Transnational Corporations. In: PITELIS, C. (eds.). The Nature of the Transnational Firm. London: Routledge. p. 64-80. Shell The three main companies Shell outsources its IT to are: EDS, at&t and T-Systems All three suppliers have their own service level agreement with shell Shell Shell operates in 70+ countries Have an average of 87,000 employees 50% of their production is natural gas There are 44,000 Shell service stations worldwide They run 30+ refineries and chemical plants Shell topped the 2013 Fortune Global 500 list of the World’s largest companies at&t Conclusion References Level I Strategic Decisions Decision made in 2006 The number of IT staff decreased from 3,600 to 600 According to Shell CIO, outsourcing makes Shell treat IT as a factor to reach and sustain competitive advantage, while the suppliers’ job will be limited to enhancing IT tools Hymer and Shell Centralization and Decentralizaton 600+ companies Correspondence Principle Centralization and Decentralization, Integration and Differentiation Control Law of increasing firm size Control Law of increasing firm size Correspondence Principle Level III The expansion of MNE’s was often accompanied with Decentralization at lower levels and Centralization at higher levels Elesh Khakhar, a partner at TPI (Shell consultancy firm) said: “[...]Shell's approach combines all the advantages of a decentralized service provision with the benefits and efficiency of a centralized governance structure." Shell IT Outsourcing Level II Five-year contract worth $1 billion for computing services and operational integration Shell continues to grow its business globally It's currently on top of the world's largest companies list 'One IT model' With all players working together it thrives, but if one or more won’t play, it falters. Level II Five-year contract worth $1 billion for hosting and storage Level II Five-year contract worth $1.6 billion for networking and telecommunications T-systems Teece has suggested that MNE’s need to manage their own assets along with the assets of others Shell outsources most of it’s IT functions but retains the following: Strategic control Business interface and demand Specific service/project delivery (SSD,SPD)

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