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Product Roadmap Template Powerpoint

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Product roadmap

Transcript: Colabo - 2020 Product Roadmap Feb. Feb. Vision, Rakuten, Barclays General Vision, Rakuten, Barclays Self On-boarding phase 1 Creating an experience with one assistant and one channel (Web / SMS) Customer can access one experience at a time Training the assistant to answer specific questions ('Baby' - will answer only keywords) Clipping a product and add to catalog + request an item ('I need glasses') Selecting digital assistant personality (will answer by pre-defined set of sentences) Agent can see multiple experiences at once Category: Experience Ask Attribute Enhanced way to show the agents what the customer asked for Category: Intent NLP Potential Ask Agent: A way to unify requests so that intent can re-analyze and offer relevant actions Understand when someone asks about a specific attribute in a product (do you have it in red?) Category: Intent NLP Mar. Mar. Vision, Rakuten, Barclays Vision, Rakuten, Barclays Vision, Rakuten, Barclays Vision, Rakuten, Barclays Vision, Rakuten, Barclays Experience General Self On-boarding phase 2 Customer: Multiple experiences per customer Uploading files to enrich FAQs and Catalog Agents: View several experiences at once Experience management Category: Experience Clipper Adjustments and changes to support Buzz and platform Category: Experience Auto replies Management N/A Category: General Roles & Permissions The ability to define permissions per role Category: General Accessibility N/A Category: General NPS N/A Category: General 'Auto' graph creation V1 N/A Category: General Apr. Apr. Vision, Rakuten, Barclays Vision, Rakuten, Barclays Vision, Rakuten, Barclays Vision, Rakuten, Barclays Vision, Rakuten, Barclays Vision, Rakuten, Barclays Vision, Rakuten, Barclays General Self On-boarding phase 3 Multi-channels support "Create your org" flow Facebook channel support Category: Experience Context understanding V1 A way to unify messages from customer 'I want a mattress' 'For my son' Category: Intent NLP 'Auto' graph creation V2 N/A Category: Intent NLP Graph enhancments Search Edit Add Category: Intent NLP Agent onboarding N/A Category: General Help N/A Category: General Mini-Workflow Marketing Automation Category: General Admin/Agent Dashboards N/A Category: General May. May Vision, Rakuten, Barclays Rakuten Vision, Rakuten, Barclays Vision, Rakuten, Barclays General Self On-boarding phase 4 Integrations Editable persona Category: Experience Sentiment analysis N/A Category: Intent NLP Commerce V2 Catalog improvments Cart service Category: General Search N/A Category: General Context understanding V2 A way to unify messages from customer 'I want a mattress' 'For my son' Category: Intent NLP Future! Future!

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