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Transcript: HIGH QUALITY ECONSULT SOLUTION TN patients and PCPs indicate having long wait times to access specialty care. In some areas of TN patients may have to travel >1-2 hours to access specialty care. Long wait/travel times may result in missed specialty appointments, lower CAHPS and quality scores, and increased gaps in care. Accessing specialty care shouldn’t be difficult. AristaMD changes this. Connect to specialists in a matter of hours to: Get documented guidance on care plans Expand scope of care for NPs, PAs - empowers practitioners to work at the top of their license Get patients the specialist care they need, without travel, wait or additional expense Promote patient primary care management while decreasing care fragmentation Improve patient satisfaction/CAHPS and quality scores Designed by physicians to fit into existing workflows Get Patients Faster Access to Specialists eConsults: PCP to Specialist electronic consults via a web-based platform Primary Care Physicians improve… Productivity additional RVUs, improve scope for NPs/PAs Patient compliance Decrease care fragmentation through management of: BH conditions– medication adjustment/titration, adjuvant therapy Imaging/gaps in care management – receive retinopathy scan readings within 24 hours of submission, tap into radiology specialists for second opinions Access to ancillary care advice wound care, spectrum disorder, dietitians Patient satisfaction CAHPS, HEDIS, quality metrics SDoH improve patient access to quality specialty care and time to treatment Primary Care Physicians prevent… avoidable ED visits network bleed for attributed patients care fragmentation Why Consider eConsults? Clinic Benefits Quicker access for patient condition management & resolution Interim care advice - manage/triage patients wait listed for specialty care Provide continuing education - learning occurs with each eConsult Enhance clinical resources and support for clinic PCPs, NPs and PAs Empower on site Service Coordinators/Care Managers to improve specialty care access for patients Too busy or understaffed to consider eConsults? Too busy or understaffed to consider eConsults? Utilize AristaMD’s Registered Nurse Navigator (RNN) services to enhance your eConsult capabilities! RNs function as members of your clinic team to create eConsult referrals. Communicate specialty treatment recommendations back to ordering providers/EHR. Example Use Cases Address all non-procedural, routine clinical issues for adult and pediatric patients: Wound care, spectrum disorder, dietitians, pain management ... Managing lower acuity BH: medications, treatment plans, terminal/chronic conditions with comorbid mental health attributes Rash or lesion: snap a picture, send off for diagnosis and treatment recommendations Chronic conditions: get expert advice on how to monitor conditions, adjust medications and respond to abnormal lab results Musculoskeletal: triage back-pain patient to most-appropriate treatment pathway (e.g., physical therapy), reserving in-person appointments for procedural consults Imaging: tap into ophthalmologists to read retinopathy scans, or radiologists to provide second opinions Strong Efficacy & Provider Satisfaction >70 4.8 >90 % Avoided Visit % Impact to Care Plan % Impact to Care Plan Quang Vo, MD Rheumatology, UCLA Hyung Chun, MD, FAHA Cardiology, Yale Medicine Covering over 70+ specialty and sub-specialty arenas for adult, pediatric, and geriatric populations Board Certified Average of 15 years in practice Recruited, interviewed, trained and quality monitored by AristaMD clinical team Background checked and credentialed according to NCQA standards Medicare and Medicaid enrolled Can supplement local specialty panel (access local specialists via AristaMD) Wrap around primary care providers to enhance care delivery Marvaretta Stevenson, MD Oncology, Duke University AristaMD Panel Treatment decisions for the patient, including whether to refer in person, always remain in the hands of the PCP What do our physicians say about eConsults? Cost of Program There is no cost to your clinic to utilize this service! AristaMD provides training and ongoing support via our clinical and client services teams. AristaMD collaborates with insurers to cover eConsult fees. AristaMD has a partnership with UnitedHealthcare Community Plan and Cigna to cover eConsults for insured patients in TN. AristaMD covers Medicare FFS patients. AristaMD eConsults for faster access and improved PCP-Specialist collaboration For more information please contact: Pam Gould RN, MHA pgould@aristamd.com www.aristamd.com
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