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Patient Presentation To Attending Template

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Transcript: What is active listening? LISTENING Interrupt the person talking Cut the conversation short Invalidate someone's feelings Barriers of Attending/ Active Listening NON-VERBAL Attending/Active Listening Shows respect Facilitates disclosure Shows understanding Diffuses potential conflict Improves critical thinking Improves retention Combine eye contact with smiles and other non-verbal messages to encourage the speaker Refrain from fidgeting, looking at a clock or watch, doodling, playing with their hair or picking their fingernails Show empathy, comprehension and interest Know when to just be present and when words are not needed How Does Attending/Active Listening Relate to Nursing? The Do's and Don'ts of Active Listening Attending is defined as being present in the moment. Advantages of Attending/ Active Listening VERBAL DON'T: ACTIVE What is attending? Remembering Questioning Reflecting Clarifying Summarizing “Active listening is the process by which an individual secures information from another individual or group. The “active” element involves taking steps to draw out details that might not otherwise be shared.” Smiling Making eye contact Posture Mirroring Avoiding distractions ATTENDING/ Characteristics of Attending/ Active Listening Influences relationships with clients in a positive manner establishes therapeutic relationships and rapport with clients allows the nurse to be empathetic helps empower and motivate the client allows client to feel valued and understood DO: Nicole Travis, Stephanie Finlay, Rachelle Allen and Jesse Rivera. Language barriers Distractions (cell phones, sounds, etc.) Personal perspective Culture Jargon Interactive Activity

Patient Presentation

Transcript: 67 year old male weight 170 lbs height 5'5" Reason for Admission (4/02/2012) Resection of Gastro Esophageal junction carcinoma diabetes type II (12/05/2008)-present hyperlipidemia (12/05/2008)-present gout (12/05/2012)-present hypertension (12/05/2008)-present Parkinson's disease (12/05/2008)-present nuclear sclerosis (9/22/2010)-present prostate cancer (10/26/2010)-present GE junction carcinoma-(12/27/2011)-present Radiation started 1/17/2012 and completed 2/15/2012 dysphagia (12/27/2011-3/28/2012)-resolved dehydration (2/07/2012-3/28/2012)-resolved Hypocalcemia (4/03/2012)-present Vitals (4/02/2012) blood pressure 123/21 pulse 69 temperature 98.8 respirations 12 spO2 93% amantadine (parkinson's disease) carbidopa-levodopa (parkinson's disease) epinephrine (adrenaline) injection insulin levalbuterol (xopenex) methylnatrexone (treat constipation) nalbuphine (nubain) (relieves pain) pantoprazole (treat damage to esophagus) pramipexole (parkinson's disease) vancomycin (antibiotic) furosemide (diuretic) cefazolin (treat bacterial infection) Continous infusions during surgery norepinephrine naloxone (reverse effects of narcotic drugs during surgery) bupivacaine (anesthetic) lactated ringers (sterile irrigation of body cavities) dextrose (use when additional fluids are needed) epidural T-6 -7 (pain)-current Procedures during hospitalization Esophagogastrectomy (primary) CT chest (4/04/2012) pneumonia versus atelectasis moderate left pleural effusion two right chest tubes with tiny right anterior pneumothorax Sputum culture collection (04/04/2012) and resulted (04/06/2012) specimen source: Bronchial wash culture report: many Staphylococcus aureus Lab results (4/03/2012) creatine 0.9 BUN 16 NA 138 K 4.1 CO2 26 WBC 10.3 HGB 11.1 PLT 125 ABG ( 4/04/2012) ph 7.39 po2 60.1 pCO2 47.5 HCO3 28.3 Base 2.7 Lab results (4/04/2012) creatinine 0.9 BUN 14 NA 136 K 4.2 CL 101 CO2 30 WBC 8.1 HGB 10.3 PLT 122 CBC 4/05/2012 WBC 8.5 RBC 3.45 Hgb 10.5 PLT 124 Neutrophils 7.61 lymphocites 0.18 monocytes 0.70 basophils 0.01 Rt involvement (4/06/2012) Patient was on 1 l/min NC SpO2 pre 91% post 98% Pulse pre 104 post 94 Levalbuterol (xopenex) nebulizer solution 0.63mg q4h order for chest physioterapy Qid, discontinued that day and started Acapella Diagnosis Cancer of esophagus 2 chest tubes on R lung LLL and RLL collapsed Any questions besides Shawn Medical History Patient Presentation allergies lisinopril (treats high blood pressure) Medications By Karla Arias Admission patient was admitted to ICCU on (04/02/2012) Resection of gastroesophageal carcinoma

Patient Portal Template

Transcript: Patient Portal Utilization Meaningful use is using certified electronic health record (EHR) technology to: Improve quality, safety, efficiency, and reduce health disparities Engage patients and family Improve care coordination, and population and public health Maintain privacy and security of patient health information Meaningful use sets specific objectives that eligible professionals (EPs) and hospitals must achieve to qualify for Centers for Medicare & Medicaid Services (CMS) Incentive Programs. Two metrics: Patient Electronic Access 1: 50% target Measure 1: More than 50 percent of all unique patients seen by the EP during the EHR reporting period are provided timely access to view online, download, and transmit to a third party their health information subject to the EP's discretion to withhold certain information. Patient Electronic Access 2: 5% target For an EHR reporting period in 2017, more than 5 percent of unique patients seen by the EP during the EHR reporting period (or his or her authorized representatives) view, download or transmit to a third party their health information during the EHR reporting period. “When patients interact with their test results, they need to know the purpose of the test, the interpretation of the result, and next steps. Addressing these issues may help improve patient-centered care” (Baldwin, Singh, Sittig, & Giardina, 2016). References 2016 Program Requirements. Retrieved September 25, 2016, from Baldwin, J. L., Singh, H., Sittig, D. F., & Giardina, T. D. (2016, October). Patient portals and health apps: Pitfalls, promises, and what one might learn from the other. In Healthcare. Elsevier. Eschler, J., Liu, L. S., Vizer, L. M., McClure, J. B., Lozano, P., Pratt, W., & Ralston, J. D. (2015). Designing Asynchronous Communication Tools for Optimization of Patient-Clinician Coordination. In AMIA Annual Symposium Proceedings (Vol. 2015, p. 543). American Medical Informatics Association. Heyworth, L., Paquin, A. M., Clark, J., Kamenker, V., Stewart, M., Martin, T., & Simon, S. R. (2014). Engaging patients in medication reconciliation via a patient portal following hospital discharge. Journal of the American Medical Informatics Association, 21(e1), e157-e162. Snyder, E., & Oliver, J. (2014). Evidence based strategies for attesting to Meaningful Use of electronic health records: An integrative review. Available in the. Online Journal of Nursing Informatics (OJNI), 18(3). Wade-Vuturo, A. E., Mayberry, L. S., & Osborn, C. Y. (2013). Secure messaging and diabetes management: experiences and perspectives of patient portal users. Journal of the American Medical Informatics Association, 20(3), 519-525. Wilcox, L., Patel, R., Back, A., Czerwinski, M., Gorman, P., Horvitz, E., & Pratt, W. (2013, April). Patient-clinician communication: the roadmap for HCI. In CHI'13 Extended Abstracts on Human Factors in Computing Systems (pp. 3291-3294). ACM. Stage 3 and MACRA Meaningful Use and the Patient Portal Literature “regular internet use and having a personal computer partially accounted for differences in use of the portal to send messages to health care providers by age, race, and income, whereas education and sex-related differences remained statistically significant even after controlling for internet access and care preference” (Graetz, Gordon, Fung, Hamity, & Reed, 2016). Meaningful Use Usability and Functionality Wanjiku Kariuki Viola B. Leal Mohammad Tabatabai Ana Ibarra Noriega Secure Messaging “over two-thirds had at least one medication discrepancy at discharge, and nearly one-third had at least one potential ADE” (Heyworth et al., 2014). The authors found that “virtual medication reconciliation following hospital discharge has the potential to improve medication safety in the transition from inpatient to outpatient care” “more effort on the part of the provider is needed to encourage patients to use a portal system. If providers take a more active role in educating patients as to the benefit of the portal, provide a positive view of the system, provide consistent standardized information, and remind the patients in multiple ways and times, patients are more likely to enroll in the portal system” (Snyder & Oliver, 2014). Objective 8: Patient Electronic Access (VDT) Provide patients the ability to view online, download, and transmit their health information within 4 business days of the information being available to the EP. Patient Portal Metric Provider Buy-in Portal on Newer Internet Browser Lab Test Results DMC Patient Portal “patient and provider attitudes toward patient portal use found that the most negatively-perceived feature was user-friendliness, making the portal difficult to navigate” (Baldwin, Singh, Sittig, & Giardina, 2016). “When patients interact with their test results, they need to know the purpose of the test, the interpretation of the


Transcript: Attending behavior in counseling Angel Shrestha Introduction ATTENDING Attending is the behavioural aspects of building rapport. When counsellor first meets with a client, they must indicate to the client that they are interested in listening to them and helping them. Through attending, the counsellor is able to encorage the client to talk and open about their issues. Service Several components of good attending behavior Solution POSTURE This is natural response of interest. It's best to lean slightly towards the person in a relaxed manner. relaxation is important,to focus from yourself so that you are better able to listen to the person you are talking with. looking at the person is one way of showing interest in that person. If you stare at them they may feel uncomfortable and forget the things what he/she wants to say or may not tell you the whole story. The best way of showing that you are listening to someone is by looking at them naturally. Eye Contact Solution Gesture Strategy Competitive Advantages A movement of part of body, especially a hand or the head, to express an idea and meaning. If you flail widly with your hands or if you cross your arm over your chest and lunch your shoulders with your head bent downwards, you are very likely communicate some uniteneded messages. Facial expression Case Study Facial expression is one or more motions or position of the muscle beneath the skin of the face. A good listener facial expression indicate responsiveness. example: smiling, eye-brow raising, frowning, when appropriate Q&A Verbal behavior A good listener comments relate to what the other person is saying.

Attending to Literature

Transcript: Translation as Attention: Absorption, Obsession, and Distraction in Contemporary Accounts of Translation Introduction Attention is defined in this paper as “the selective filtering and processing of sensory information” (Montemayor and Haroutioun Haladjian 2015, 2). Introduction Absorption Conscious attention can be defined as the following: Absorption "A basic (that is to say, irreducible) kind of attention is intending, when one sets oneself to act, a straining or exertion that fills the ‘psychic space’ with resolution. Other basic kinds of attention are introspection, a distinctive manner of attending to the world and not quasi-perceptual awareness of one’s inner life, and mindfulness, a kind of rehearsing or retentive attention.” (Ganeri 2018, 3) “It is analogous to listening to another, itself a kind of attention. So empathy, one’s awareness of another in their otherness, is an attentional state, a fact that is phenomenologically evident if one reflects on what it is like oneself to be that other on whom another’s attention falls.” (Ganeri 2018, 3-4) Edith Grossman refers to translation as “essentially auditory, something immediately available to other people, as opposed to a silent solitary process. I think of the author’s voice and the sound of the text, then of my obligation to hear both as clearly and profoundly as possible”. (Grossman 2010, Kindle edition) Translating Don Quixote, Grossman wonders: “Would I be able to catch at least a glimpse of Cervantes’ mind as I listened to his prose and began to live with his characters, and would I be able to keep that image intact as I searched for equivalent voices in English? On occasion, at a certain point in the translation of a book, I have been lucky enough to hit the sweet spot, when I can begin to imagine that the author and I have started to speak together—never in unison, certainly, but in a kind of satisfying harmony. In those instances it seems as if I can hear the author’s voice in my mind speaking in Spanish at the same time that I manage to find a way to speak the work in English.” (Grossman 2010, Kindle edition) Precision Precise, focused attention can be equated with “effortful” attention; that is, attention “guided by a feeling of wilful selection” (Montemayor and Haroutioun Haladjian 2015, 27). For example: “The action of listening to sounds differs from the conscious activity of listening to Beethoven, and one can experience the activity either by effortfully monitoring aspects of the song, or by simply enjoying those components automatically, based on previous expertise.” (Montemayor and Haroutioun Haladjian 2015, 10) Within translation, this is akin to targeted revisions. Michael Hofmann writes: “I get some sort of draft out as quickly as possible, put the German away, and revise, endlessly. Ten times, twenty times—more. […] I know that I’ve dwelt on difference and play and irresponsibility, but I am overwhelmingly a careful and diligent worker.” (Hofmann 2014, Kindle edition) “Often it is only by revisiting a sentence again and again that we can get our brains to stop repeating the thought patterns that brought us to solutions previously tried and rejected, opening up access to a new set of possibilities.” (Bernofsky 2013, 226) “There is rarely a single perfect solution to any given translation problem, and so the process of revising involves trying out dozens of potential solutions until one of them begins to shimmer in that peculiar way that marks it as the best possible choice.” (Bernofsky 2013, 225) This form of attention is similar to the state of possession described by certain translators: “A translator that would write with any force or spirit of an original must never dwell on the words of his author. He ought to possess himself entirely and perfectly comprehend the genius and sense of his author, the nature of the subject, and the terms of the art or subject treated of.” (Dryden 1680 [2004], 31). Possession/Obsession In addition to effortful attention, there is also effortless attention: “Effortless attention, then, seems necessarily to be a form of conscious attention—an overlap between phenomenal consciousness and access conscious attention—because the phenomenal experience of subjective effort disappears even when the complexity of the cognitive task is significant. This entails a substantial amount of high-quality epistemic processing, intense engagement in the task with the concomitant experience of pleasure or flow, and little or no self-awareness.” (Montemayor and Haroutioun Haladjian 2015, 136) “True to my original instincts (or perhaps my inherent laziness and impatience) and to the subsequent amazement of those to whom I confessed my hubristic ploy, I translated the book as I read it for the first time. Even though it might have been a matter of that casual laziness, with time I have managed to convince my own Pyrrhonian self it was precisely the way Julio meant it to be done. When I finished the novel it seemed very

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