Transcript: What you measure, changes behavior! The Solution Balance Point The Problem Occupant Gains Multiplicty of Metrics, Tools and Methods Traditional Wisdom Abandoned Fossil Fuels Enable Freedom From Constraints End of Cheap Fossil Fuels & Carbon Emissions Sustainability Demands New Metrics and Analytics Balance Point Solar Gains Rethinking Design Process Evidence Based Design Sustainable Systems Dashboard Database Analytics Data Representation Architecture Solar Gains Climate Metrics IES Simulation Metrics Solar Gains EUI - Energy Use Intensity Performance Metrics Solar Gains Solar Gains Ken Hall A.I.A., CSBA, LEED AP Director of Sustainable Design Systems Design Metrics Evidence Based Design Solar Gains WUI - Water Use Intensity Resource Metrics Solar Gains CUI - Carbon Use Intensity Heat Losses http://www.gensler.com Solar Gains Solar Gains
Transcript: Techniques (2017) 2 Internal Medicine Specialists 1 Surgical Specialist In-clinic (rDVM sites) and CE trainings to showcase technical excellence of staff and doctors. 15 new accounts "Community is Key" Social Networking Complete social network exploitation mapping by 2017 -Proximity -Small $ amounts Increase 2 Sx Targets by 5% over 2016. Metrics Targeted Analysis General Practice Top & Targets Local Community Events Dock Dogs Lock, Stock, & Barrel Feed Cats in the Castle- Cat Tales 267 Accounts WIGS VCA Cheshire Animal Hospital Let's Go Wild! 6.9% YTD increase Community engagement events and partnerships Let's Be Trendy Renovation 10.6% MTD increase Add 5 new accounts by the end of 2017 VCA Cheshire Animal Hospital 24/7/365 ER Enhanced social media engagement through deliberate campaigns, posts, and patient highlights Costs effective appreciation items She's a Social Butterfly Y'all Challenges: Total Facility Renovation Numerous staff and DVM changes Heavy market saturation (2016-2017 YTD) Increase marketing reach by creating an annual marketing plan that includes: Community events (pet focused, target audience specific) Social media campaigns (GP, Specialty, & ER) Press releases (local media engagement) Charity partner events Plan and execute 1 CE before the end of 2017 CT Police Working Dog Association ROI-Distro list CT Humane Society ROI-Strong media presence, advocate, rDVM, Hamden Regional Shelter ROI-Ground floor support presence 99 Potential Losses
Transcript: Ultimately, metrics helps an organization... Where it has been Where it is heading Whether something is going wrong When the organization reaches its target Metrics are used to drive improvements and help businesses focus their people and resources on what’s important. "Measure your metrics!" -Someone sucessful METRICS What is it? JULY Harvard Study PREQUALIFY ...on response outcomes showed that sales reps that contacted leads within 1 hour were seven times more likely to have a meaningful conversation with a decision maker, other studies have affirmed the findings. 48% of sales agents never follow up with leads a second time. This is significant since 10% of sales are closed on the fourth contact, and 80% are made on the fifth to 12th contact. NSEA Survey Calls: 10105 Set: 237 Ran: 107 Doors: 1042 Deals: 52
Transcript: There are different ways to measure length, the U.S. Customary System and the Metric System. Metrics are used almost everywhere else in the world. Metric System There are four main units of the metric system. These units are millimeters (mm), centimeters (cm), meters (m), and kilometers (km). Two tools that can be used to measure metric length are... 1. Meter Sticks 2. Metric Rulers A Way To Remember A way to remember about how long each unit is to think of an object about that distance. 1. mm - about the thickness of a dime 1. cm - about the width of your fingernail 1. m - about the height of a desk 1. km - about the distance of 10 football fields. Metric Conversion Metrics are very easy to convert between units, unlike the U.S. system. Since metrics are based on 's all you have to do is convert! Thanks for watching my Prezi! Remembering 0.74 m Length height of a table 1 cm = 10 mm 1 m = 100 cm 1 km = 1,000 m Length is a way to measure distance Different Ways 740 mm 74 cm 0.00074 km 40 cm height of a computer Try It Length 400mm 0.4m 0.0004km Let's try converting units. By ; Kiyan Bhalla
Transcript: huddle Mrs. Rossi huddle to crowd together crowd huddle separate
Transcript: Reships & Delays YOY 61% Improvement YOY 90% Improvement Thank you for your attention!
Transcript: 1 Strategy Categorize Assumptions Indentify Major Wastes Balance short and long-term goals Specificity and Relevance to the process Indentify Criteria for Assumptions Select Metrics for each Assumption 2 Potential Metrics 1. Customer Satisfaction 2. Employee Satisfaction 3. Suggestions per Employee 4. Mean Time to Failure 5. Lead Time 6. Cycle Time 7. Set up Time 3 Muda 4 Sources of Wastes Adverse weather Lack of man power Redundant motion Rescheduling 5 Team Work Documents in Moodle Tean Discussion Engineer Dallas,Fov,Lulu,Sisi -Extra processing* -Motion* * -Defects -Overproduction -Transport -Inventory Lean Metrics
Transcript: Huddle: 6/9-6/12 Metrics Metrics RCS RCS After Call Work Adherence 95% 149 Average Handle Time 589 RIS RIS AHT: 659 Adherence: 93% ACW: 147 Group Meeting Notes AHT Average Handle Time - - - - - - - - - ACW After Call Work Personal Goals Personal Goals Quality Review Learning Goals Learning Goals Performance Goals Performance Goals TO DO DOING DONE Personal Goals Personal Goals
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