Gartner
Transcript: provide proactive account management, with a key focus on driving retention in existing clients. Written research, webinars, consulting, symposium events,etc Key Focus on driving retention in existing clients, while looking for growth and opportunities with new clients. Why, me? The difference between me, and them Rapport Building Skills I am passionately committed to producing successful results. Internally An example of the value Gartner offers (cc) photo by Metro Centric on Flickr doodles Communicating effectively leads to building a closer relationship. The Client Partner drives client satisfaction and usage of our services, while creating revenue growth. Strong sense of purpose Core mission: To provide insight to technology leaders notes Budapest Act as additional resource throughout every phase of client projects Align client needs with the wealth of resources available San Francisco Not only did I learn the importance of building a relationship with your clients, but also building a strong relationship with the company you work with. 2012 Guide decision making to help save time, money, and mitigate risk Christina Ramos ability to surpass monthly referral goals 2010 Best Overall Teller Notes Passion for excellence Gartner is the world’s leading information technology research and advisory company. Stockholm Gartner (cc) photo by jimmyharris on Flickr 2014 (cc) photo by Franco Folini on Flickr Double click to crop it if necessary Delivering 10X the value of the service requested Maximizing profit and looking for growth opportunity Start path to excellence at Gartner Externally Deliver technology related insight neccesary for clients to make the right decisions, every day. Superior Communication The Client Partner Role My independence, work ethic, and sense of purpose, and will not stop until I have made it to the top. outlook Essentially, A successful client partner should offer superior communication skills, relationship building skills, and a strong sense of purpose. photo frame 2013 Place your own picture behind this frame! (cc) photo by Metro Centric on Flickr details Assets map Exceed annual quota and make it to winners circle. Maintain good client relationships, learn from successful CP's, and by maximizing all potentional growth. Grow professionally within Gartner Seek to exceed at all levels to advance within CP role. Maintain passion for excellence in CP role, stay curious, and utilize Client Managers. Important Details Work closely with AM to produce successful results Overview of Gartner