Transcript: provide proactive account management, with a key focus on driving retention in existing clients. Written research, webinars, consulting, symposium events,etc Key Focus on driving retention in existing clients, while looking for growth and opportunities with new clients. Why, me? The difference between me, and them Rapport Building Skills I am passionately committed to producing successful results. Internally An example of the value Gartner offers (cc) photo by Metro Centric on Flickr doodles Communicating effectively leads to building a closer relationship. The Client Partner drives client satisfaction and usage of our services, while creating revenue growth. Strong sense of purpose Core mission: To provide insight to technology leaders notes Budapest Act as additional resource throughout every phase of client projects Align client needs with the wealth of resources available San Francisco Not only did I learn the importance of building a relationship with your clients, but also building a strong relationship with the company you work with. 2012 Guide decision making to help save time, money, and mitigate risk Christina Ramos ability to surpass monthly referral goals 2010 Best Overall Teller Notes Passion for excellence Gartner is the world’s leading information technology research and advisory company. Stockholm Gartner (cc) photo by jimmyharris on Flickr 2014 (cc) photo by Franco Folini on Flickr Double click to crop it if necessary Delivering 10X the value of the service requested Maximizing profit and looking for growth opportunity Start path to excellence at Gartner Externally Deliver technology related insight neccesary for clients to make the right decisions, every day. Superior Communication The Client Partner Role My independence, work ethic, and sense of purpose, and will not stop until I have made it to the top. outlook Essentially, A successful client partner should offer superior communication skills, relationship building skills, and a strong sense of purpose. photo frame 2013 Place your own picture behind this frame! (cc) photo by Metro Centric on Flickr details Assets map Exceed annual quota and make it to winners circle. Maintain good client relationships, learn from successful CP's, and by maximizing all potentional growth. Grow professionally within Gartner Seek to exceed at all levels to advance within CP role. Maintain passion for excellence in CP role, stay curious, and utilize Client Managers. Important Details Work closely with AM to produce successful results Overview of Gartner
Transcript: This visual is a simplistic understanding for our investors to know the perfect time to invest and stay logical instead of cutting edge. Helps you answer WHEN you want to invest in a particular technology. By: Callie & Malik Why Do I Care? What is Gartner? Gartner's Hype Cycle Hype Cycle- Helps us to understand WHEN we should invest. Magic Quadrant- Helps us to identify WHAT to invest in. Investing at the wrong time, with the wrong company could absoultely destroy us. Saving you in the long run from investing in the wrong company. Gartner gives us access to teams of analysts that know everything about what we need access to. Magic Quadrant Gartner is the world's leading IT research and advising company. Specialize in technology research. They work with every family of technology. The best resource for a start-up company to enable them to be leader's in their industry. Enables everyone in a business to intelligentally make cost efficient decisions. Being cutting-edge without spending that amount of money. Qualitative analysis Summary of technologies Addresses different firms on 2 axis to complete a vision, puts them in categories. The categories show you the strength and weaknesses of the different vendors. Some technologies are great for certain things. Niche software- is most important to find out specifically what is best for what you have. Help you make better decisions for less money. Save a lot in not having many employee's on the clock. We are essentially renting so much knowledge Gartner's Importance
Transcript: Gartner Nina Norris Who Are We? Who Are We? How Are We Different? Product Deliverables Research Methodologies Research Magic Quadrant Magic Quadrant Identify major technology vendors Benefits: Become quickly educated on competing technology providers on their Ability to execute and Completeness of vision Critical Capabilities Critical Capabilities Vendor selection tool Benefits: Provides in-depth insight on the best fit for your company Reduce risk on investments Hype Cycle Hype Cycle Interpreting technology hype Benefits: Separate hype from the real drivers of a technology's commercial promise Reduce risk on investments Cost Optimization Tools & Executive Partner Cost Optimization & Executive Partner Contract Review Contract Review Our analysts review thousands of hardware, software, services, and contracts & proposals each year to save money on vendors Benefits: Vendor contract review services resulting in 15-20% cost savings in 3 out of 4 contracts reviewed Hard-dollar savings in 75% of contracts reviewed Reduce risk on investment https://docs.google.com/spreadsheets/d/1GWVtKLmnfiC3sjOslAHBpT4OeVP9oZiO4FbZekVllXk/edit#gid=0 IT Budget Tool IT Budget Tool Key concepts in IT Financial Management: Budgeting, Transparency, Allocation &Funding Benefits: Increase the maturity of IT financial management practices & produce better outcomes for the enterprise Reduce risk on investment Executive Partner Executive Partner Expert Guidance for CIOs Benefits: Help you make faster & smarter decisions to achieve your most critical priorities Investment Why Invest? Savings Investment
Transcript: James Anderson Where I'm going.. My Life so far.. Today Supply Chain Pioneers Ray Kroc - Mcdonlads George Laurer - Barcode Henry Ford - Production Line CSR/ESG 1. Buy Unbranded, Low-value items in Bulk (from China) 2. Combine Components into a more valuable and useful product 6. Invest in new Products £100k+ Profits Paid for Tuition Business Idea 3. Create USP's 5. Back-office Functions -Customer Support -Stock Management -Customs and Duties -Supplier Negotiations -Market Research 4. Picking, Packing, and Posting -Running a Vineyard by 45 -Own 10 Rental Properties -3 Kids who are well provided for.. -Promoted each year -Record month in SME (£170k) -Won Multiple Sales Incentives -Closed a record 40 Deals in 1 month -Saved my Commission.. -Acheived my £2.5m targets (mostly) -Top performer -Helped create and launch 2 new Products -Set up new revenue streams worth over £1.5m per yr -Expertise in multiple technologies -Expertise in C-Level solution sales (6-12 months) -The "Authority" in the IT sector. Trusted -Worked "Vendor-side" for 8 years -Ability to influence decision-making at the top -The best talent, High performers -Opportunity. £250m today, £2b tomorrow? -Personal Backround -Professional Experience -Ambitions and Key Strenghts -Why Gartner/Supply Chain?
Transcript: Gartner Panel Interview Carlotta Galasso About me About me My cultural values Economics Studies Team sports & dedication Self sustained Travels 4+ years in Amsterdam In my spare time.. Animal shelter volunteering Astrophysics Event Planning Traveling Friends-Family-Sports Languages Why Gartner for me Why Gartner for me? Values Forward looking vision Great impact on Leaders'decision making Fueled by curiosity& Unbiased Diversity & Inclusion Customer Success The Importance of investing in client relationships to ensure success ACHIEVEMENTS Achievements A Glance Highlights Key Activities Key Activities CS-Sales Interlock Cisco Live Presenter Global CS Award New Hires Mentor Operations Summary Global Event Committee Cisco Executives CS feedback Cisco Volunteering Competitor's Workshops creator CS-US Intermediary Culture crew founder Adoption content creator Partner Enablement Single CS point of contact for Italian Market Leaders Cisco CEO Personal Award CEO Recognition Colleagues say about me... SPECIAL Words Why adding me to the team? Why me for Gartner? What i can bring What I can bring 01. 03. 05. People person & Team player Positive, driven and eager to learn Good in prioritizing tasks and managing significant workload meeting deadlines 02. 04. Thorough Understanding of CS and Italian Market Top Performer under pressure and Challenges Core Values Core Values EMPATHY&EMOTIONAL INTELLIGENCE BUSINESS RATIONALITY&LOGIC Q&A Any questions? Grazie for your attention! Q&A
Transcript: Right Right Trusted Partner Right Right Wrong Wrong Wrong WWTD? Wrong Circa 2009 Helping you make the right decisions, everyday Right Right Wrong Wrong Right Brilliant Analysts Right World Class Wrong Wrong
Transcript: Why Gartner for me? Gartner, Inc is the world's leading information technology research and advisory company. Delivering the technology-related insight necessary for our clients to make the right decisions, every day. - Leading Technology Research - Unparalleled Expertise - Most Influential Analyst Company
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