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Gartner

Transcript: provide proactive account management, with a key focus on driving retention in existing clients. Written research, webinars, consulting, symposium events,etc Key Focus on driving retention in existing clients, while looking for growth and opportunities with new clients. Why, me? The difference between me, and them Rapport Building Skills I am passionately committed to producing successful results. Internally An example of the value Gartner offers (cc) photo by Metro Centric on Flickr doodles Communicating effectively leads to building a closer relationship. The Client Partner drives client satisfaction and usage of our services, while creating revenue growth. Strong sense of purpose Core mission: To provide insight to technology leaders notes Budapest Act as additional resource throughout every phase of client projects Align client needs with the wealth of resources available San Francisco Not only did I learn the importance of building a relationship with your clients, but also building a strong relationship with the company you work with. 2012 Guide decision making to help save time, money, and mitigate risk Christina Ramos ability to surpass monthly referral goals 2010 Best Overall Teller Notes Passion for excellence Gartner is the world’s leading information technology research and advisory company. Stockholm Gartner (cc) photo by jimmyharris on Flickr 2014 (cc) photo by Franco Folini on Flickr Double click to crop it if necessary Delivering 10X the value of the service requested Maximizing profit and looking for growth opportunity Start path to excellence at Gartner Externally Deliver technology related insight neccesary for clients to make the right decisions, every day. Superior Communication The Client Partner Role My independence, work ethic, and sense of purpose, and will not stop until I have made it to the top. outlook Essentially, A successful client partner should offer superior communication skills, relationship building skills, and a strong sense of purpose. photo frame 2013 Place your own picture behind this frame! (cc) photo by Metro Centric on Flickr details Assets map Exceed annual quota and make it to winners circle. Maintain good client relationships, learn from successful CP's, and by maximizing all potentional growth. Grow professionally within Gartner Seek to exceed at all levels to advance within CP role. Maintain passion for excellence in CP role, stay curious, and utilize Client Managers. Important Details Work closely with AM to produce successful results Overview of Gartner

Gartner

Transcript: This visual is a simplistic understanding for our investors to know the perfect time to invest and stay logical instead of cutting edge. Helps you answer WHEN you want to invest in a particular technology. By: Callie & Malik Why Do I Care? What is Gartner? Gartner's Hype Cycle Hype Cycle- Helps us to understand WHEN we should invest. Magic Quadrant- Helps us to identify WHAT to invest in. Investing at the wrong time, with the wrong company could absoultely destroy us. Saving you in the long run from investing in the wrong company. Gartner gives us access to teams of analysts that know everything about what we need access to. Magic Quadrant Gartner is the world's leading IT research and advising company. Specialize in technology research. They work with every family of technology. The best resource for a start-up company to enable them to be leader's in their industry. Enables everyone in a business to intelligentally make cost efficient decisions. Being cutting-edge without spending that amount of money. Qualitative analysis Summary of technologies Addresses different firms on 2 axis to complete a vision, puts them in categories. The categories show you the strength and weaknesses of the different vendors. Some technologies are great for certain things. Niche software- is most important to find out specifically what is best for what you have. Help you make better decisions for less money. Save a lot in not having many employee's on the clock. We are essentially renting so much knowledge Gartner's Importance

Gartner

Transcript: Gartner Nina Norris Who Are We? Who Are We? How Are We Different? Product Deliverables Research Methodologies Research Magic Quadrant Magic Quadrant Identify major technology vendors Benefits: Become quickly educated on competing technology providers on their Ability to execute and Completeness of vision Critical Capabilities Critical Capabilities Vendor selection tool Benefits: Provides in-depth insight on the best fit for your company Reduce risk on investments Hype Cycle Hype Cycle Interpreting technology hype Benefits: Separate hype from the real drivers of a technology's commercial promise Reduce risk on investments Cost Optimization Tools & Executive Partner Cost Optimization & Executive Partner Contract Review Contract Review Our analysts review thousands of hardware, software, services, and contracts & proposals each year to save money on vendors Benefits: Vendor contract review services resulting in 15-20% cost savings in 3 out of 4 contracts reviewed Hard-dollar savings in 75% of contracts reviewed Reduce risk on investment https://docs.google.com/spreadsheets/d/1GWVtKLmnfiC3sjOslAHBpT4OeVP9oZiO4FbZekVllXk/edit#gid=0 IT Budget Tool IT Budget Tool Key concepts in IT Financial Management: Budgeting, Transparency, Allocation &Funding Benefits: Increase the maturity of IT financial management practices & produce better outcomes for the enterprise Reduce risk on investment Executive Partner Executive Partner Expert Guidance for CIOs Benefits: Help you make faster & smarter decisions to achieve your most critical priorities Investment Why Invest? Savings Investment

Gartner

Transcript: Gartner Research Actionable, objective insights About our research How we can help at a glance -100% unbiased; analysts are not allowed to invest in any industries -135,000 documents covering over 1,370 topics -Research is based off of companies who have previously succeeded in their industries Our Gartner search portal has tailored results for your company, saving customers an average of 30% of their time by avoiding excess info Qualified, peer reviewed sources to ensure accurate, reliable info Reach and better understand target markets by utilizing our data in order to define personas and plan actions to reach those personas Gartner's Digital IQ Index highlights channel marketing data and metrics in order to improve marketing channel strategy, including aspects like customer experience, websites creation, email/social media marketing, etc. Learn how to increase profitablity by making smarter business decisions Missing out on a car model = a potential loss of $500k each year because of recurring sales and revenue from one model alone Conferences Analysts Where bright minds go for big insights “The Gartner conference exceeded expectations! The keynotes and breakout sessions gave me lots of useful info, and I had a chance to learn from others’ successes and struggles.” CHRO Fisher-Titus Experts in the industry -The ultimate combination of expert guidance, high-quality networking and exclusive insight into your industry's latest trends How we can help -Global team of 2,200+ research and advisory experts -Previously experiences in your role How we can help Jay Wilson VP Analyst -Aids CMO's to achieve optimal results digital marketing strategy marketing organization and talent marketing leadership and management -Help personalize strategy in order to enable faster, smarter decisions, including a personalized pricing strategy plan to make sure the value is not being compromised -One-on-one interaction + peer discussion to personalize business plan in order to stand out from competitors and understand where you are in comparison -Help review documents to ensure the best deals are being made -Help diagnose business challenges, in order to further improve any areas which may struggling -Connect with leaders to explore their latest findings, in order to maintain a strong market position in the industry -Forge stronger relationships and form a shared understanding of what drives your strategy forward -Interact with field experts face-to-face, who work with C-level executives to help them achieve their business goals -Network with peers and competitors to get insight into what others are acheiving, in order to maintain a strong competitive advantage and reach new markets, while finding out why some might be going with competitors -Avoid costly mistakes in order to save money

Gartner

Transcript: Gartner Panel Interview Carlotta Galasso About me About me My cultural values Economics Studies Team sports & dedication Self sustained Travels 4+ years in Amsterdam In my spare time.. Animal shelter volunteering Astrophysics Event Planning Traveling Friends-Family-Sports Languages Why Gartner for me Why Gartner for me? Values Forward looking vision Great impact on Leaders'decision making Fueled by curiosity& Unbiased Diversity & Inclusion Customer Success The Importance of investing in client relationships to ensure success ACHIEVEMENTS Achievements A Glance Highlights Key Activities Key Activities CS-Sales Interlock Cisco Live Presenter Global CS Award New Hires Mentor Operations Summary Global Event Committee Cisco Executives CS feedback Cisco Volunteering Competitor's Workshops creator CS-US Intermediary Culture crew founder Adoption content creator Partner Enablement Single CS point of contact for Italian Market Leaders Cisco CEO Personal Award CEO Recognition Colleagues say about me... SPECIAL Words Why adding me to the team? Why me for Gartner? What i can bring What I can bring 01. 03. 05. People person & Team player Positive, driven and eager to learn Good in prioritizing tasks and managing significant workload meeting deadlines 02. 04. Thorough Understanding of CS and Italian Market Top Performer under pressure and Challenges Core Values Core Values EMPATHY&EMOTIONAL INTELLIGENCE BUSINESS RATIONALITY&LOGIC Q&A Any questions? Grazie for your attention! Q&A

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