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FMEA

Transcript: FMEA 20/02/2019 Naima Asim, Anisa MoorleeDhar, Alex Bokan & Preyansh Kansara INTRO INTRO What is FMEA? What is FMEA? Stands for "Failure Mode & Effects Analysis It is a systematic method of identifying product or process problems before they occur. *Failure mode means the different ways in which a process can fail* *Effects are the ways that these failures can lead to waste, defects or harmful outcomes for the customer* Purpose: to prevent accidents from occurring Aimed at prevention of problem/error Doesn’t require previous bad experience or close call Makes system more strong and reliable Fault tolerant Pros to using FMEA Put your hand up if you: ACTIVITY Take actions to prevent yourself from being late to work? “Take the shortcut” when you see traffic building up in a familiar place? Try to distinguish “big problems” from “little problems”? See the possibility of eliminating some problems, but need a better way to show that to people? These questions signify that you are already applying some of the principles of FMEA to prevent problems in day-to-day life. When designing a new product, process or service When you plan on performing an existing process in a different way When you have a quality improvement goal for a specific process When you need to understand and improve the failures of a process When do we use FMEA? HOW IT WORKS HOW DOES IT WORK? HOW DOES IT WORK? Identify and prioritize high-risk processes Annually, select at least one high-risk process Identify potential “failure modes ” For each “failure mode, ” identify the possible effects For the most critical effects, conduct a root cause analysis Steps Involved Retrieved from: https://www.ismp-canada.org/fmea.htm Retrieved from: https://asq.org/quality-resources/fmea DFMEA & PFMEA DFMEA & PFMEA DFMEA DFMEA Design FMEA (DFMEA) explores the possibility of product malfunctions, reduced product life, and safety and regulatory concerns derived from: Material Properties Geometry Tolerances Interfaces with other components and/or systems Engineering Noise: environments, user profile, degradation, systems interactions PFMEA PFMEA Process FMEA (PFMEA) discovers failure that impacts product quality, reduced reliability of the process, customer dissatisfaction, and safety or environmental hazards derived from: Human Factors Methods followed while processing Materials used Machines utilized Measurement systems impact on acceptance Environment Factors on process performance SEVERITY RATING SEVERITY RATING OF EACH EVENT https://asq.org/quality-resources/fmea https://quality-one.com/fmea/ https://www.patientsafety.va.gov/docs/hfmea/FMEA2.pdf REFERENCES REFERENCES

FMEA Presentation

Transcript: FMEA of Patient Health Corymarie Cooper Patient Admittance To Hospital The first step Patient Compliance The more information a patient is willing to give to health care professionals the better they can recieve treatment Allergies This includes; Health Conditions A complete list of medications a Patient is currently taking This helps in the diagnosis process as well as checking for any possible drug interactions for prescribed medications Diagnosis The doctor diagnosis the patient accordingly and then prescribes medications to help treat the symptoms and/or the disease Diagnosis A medication is prescribed to the patient based on their symptoms and in corredenance with the patients information that was given earlier Prescription The pharmacist goes over the prescription, checks the patients profile, and then verifies the prescription Pharmacy Pharmacist Acts as a Safety Check A pharmacist can go over the patients profile to check for any allergies and any other possible drug interactions Possible Drug Interactions As medictions are scanned they get checked by the computer system for any patient allergies and/or interactions Scan Medications Technology Acts as a Safety Check Examples Treatment Administration of Medication Nursing staff scans medication before administering it to the patient If a medication is administered to a patient that they are allergic to then bad adverse interactions can happen of which are bad to the patients health and their treatment. This is Another Safety Step to Check Patient Allergies Patient Relsease Pharmacists weren't aware that there were egg products in TPN's that had the intralipids Safety is a Group Effort Diatricians were aware that there are egg products in the Intralipids and keep that in mind when they construct a TPN for a patient The computer system is made to allert the Prescriber, Pharmacist and Nurse staff of egg products in certain medications. However, a TPN can be entered into the computer system without the system knowing the Intralipids are used.

FMEA

Transcript: BC reporting What does SLA stand for? Why are SLAs that important? What does KPI stand for? Why are KPIs important? What does RM stand for? Why do we report on RMs? Why is it important? What can be the consequences of missed SLAs? Understanding SLA, KPI, RM Agreement between Service Delivery (Accenture) and Service Receiver (Client). This is negotiated and decisions are taken before both sides signs the agreement. It indicates clearly what kind of service is to be delivered and what kind of consequences might the parties face in case the of agreement breach. YOU What is it? What are we tracking and reporting? Why? dissatisfied manager missed objectives lower annual assessment result Results Why is it important? Results What is it? Research SLAs measure how good we are in doing our job; well tracked - helps us keep client satisfied; pushes to improve level of service are an identification of client expectations; SLAs measure how good we are in doing our job; well tracked - helps us keep client satisfied; pushes to improve level of service are an identification of client expectations; Agreement between Service Delivery (Accenture) and Service Receiver (Client). This is negotiated and decisions are taken before both sides signs the agreement. It indicates clearly what kind of service is to be delivered and what kind of consequences might the parties face in case the of agreement breach. SLA = Service Level Agreement YOU SLA Research Service Level Agreement SLA = Service Level Agreement dissatisfied manager missed objectives lower annual assessment result Understanding dissatisfied client fine for the company fall of service level and company reputation on marked dissatisfied client fine for the company fall of service level and company reputation on marked SLA What can be the consequences of missed SLAs? SLA, KPI, RM

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