Employee of the MONTH
Transcript: Employee of the Month 3rd Quarter JULY JULY EMPLOYEE OF THE MONTH CRITERIA • Attitude/ Behavior/ Work performance • Team work (Such as putting extra hours to the operation with no overtime requested) • Colleague goes out of the box to do or to create something new to the work place related • Guest comments • Extra miles to exceed guests expectation/ Maintains a good guest interaction • Recognition of each individual colleagues extra effort towards the operation • Practice of integrity and loyalty etc. Nominees Month of JULY FRONT OF THE HOUSE FRONT OF THE HOUSE F&B Front Office Security Christian Jewell Colin Nuqui Housekeeping Madhav KC Nominees Month of JULY HEART OF THE HOUSE HEART OF THE HOUSE Finance Kitchen Engineering Stewarding Raj Kumar Person Profiles Nominee Profiles Name: Colin Nugui Position : Waiter (Food and Beverage) Colin is hardworking, Loyal & dedicated to his work. He always ensures the task was complete within his duty time. He has a good attitude, behaviour and he is a good team player. He is handling room service night shift alone without any issue which is before hadled by CAPTAIN only. He does prepare the breakfast buffet on time and help on the 1971 restaurant for breakfast operation. He is flexible on working shift and he can work any outlet along with Anees Pool bar as well. He is taking responsibility for F&B equipment and store items inventory Madhav KC Position : Housekeeping Attendant ( Housekeeping) Madhav is in charge of Night shift alone and taking owner shift even without supervision. Always make sure lockers are done before the staff arrive first thing in the morning. He is always taking care the counting of dirty linens besides cleaning public areas. Cleaning checked out balance rooms if there's any before going home. Helpful, honest, productive and with Yes I can attitude. Christian Jewel Position : Telephone Operator ( Front Office) Christian our operator who is working and covering both concierge and reception area. He effectively communicates with guest, with the team and that's probably the reason why his name have been mentioned several time in the guest's feedback. He studied, learned the reception works in small span of time to be able to cover the less manning in the team and he has the potential to learn new and additional skils for future career advancement. Christian is pleasantly dwell with the other team member and guest; he knows the arguing with other wont bring any good to the team. He chooses to be quite and didn't response to anyone who have tried to provoke him Name Position Text Name Position Text Person Profiles Nominee Profiles Name: Raj Kumar Position : Commis I (Kitchen) Raj has an excellent knowledge and understanding of his job, outstanding in taking responsibility very always gives his best, at work regardless of time and pressure of work, with his workload he always find the time to hlep his team mates to accomplish their task on daily basis. During the busy group tailored lunch buffet, where we received Korean groups, Raj worked very well with lunch buffet alone and new ideas to put delicious food out on buffet, he coordinate with all the sections for required of products and quantity. Name: Raj Kumar Position : Commis I (Kitchen) Raj has an excellent knowledge and understanding of his job, outstanding in taking responsibility very always gives his best, at work regardless of time and pressure of work, with his workload he always find the time to hlep his team mates to accomplish their task on daily basis. During the busy group tailored lunch buffet, where we received Korean groups, Raj worked very well with lunch buffet alone and new ideas to put delicious food out on buffet, he coordinate with all the sections for required of products and quantity. AUGUST Nominees Month of August Front of the HOUSE Captain - Food and Beverage Josephine Ballo Food and Beverage Josephine is hardworking and passionate on her job. She has a good team player moral and ability to handle the team. She does additional task of F&B Secretary which is apart from her task. She is self-motivated and good team player for another collague. She does always ensure guest satisfaction from her service. She does interaction during seric with to make guest happy and enjoy their stay thru Roda standard. She acknowledges the guest preferences during their stay in hotel Josephine Ballo Housekeeping Attendant - Housekeeping Gilbert Villapando Housekeeping He is in charge of PM Shift during absence of his Supervisor. Flexible and very helpful to his colleagues. Going home daily in Sharjah is not an issue for him as long as his all guest are satisfied with the service he is doing in the evening. Always working 12 hours without asking in return. Productive and with respect to his working areas and superiors. Fast learner and guest is always looking for his service. Speedy Gonzales of Housekeeping and with YES I CAN attitude. Gilbert Villapando Front Desk Agent - Front Office Philomena
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