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Dunkin' Donuts

Transcript: Hoesly and Lewey Production We decided to choose this franchise because we love food and Dunkin' is one of our favorite restaurants. Monroe and the surrounding towns would benefit from the addition of this franchise. America runs on Dunkin'!! advertising Commercial Franchise Fee and Start Up Costs Fees Preferred operational experience by one or more partners in a food/beverage or retail environment. Graduate college with some sort of business background. Marketing Skills Support Qualifications Franchise Fee: $40,000-80,000 Royalty Fee: 5.9% Total Investment: $368,900-1,735,700 Why we chose Dunkin' Donuts Building Requirements 52 varieties of donuts! They sell over a billion cups of coffee per year. Established in 1950. 7,000 shops worldwide. Interesting Facts 5.9 % of profits go back to the franchise due to royalty fees. population has to be over 15,000 Even though Monroe only has a population of around 10,000, we believe adding a Dunkin' Donuts to Monroe would be a large money maker. 1st surrounding towns like New Glarus, Monticello, Brodhead, Juda and Argyle would flock to Monroe for the Donuts. 2nd during cheese days Monroe gets a lot of people that would buy donuts. 3rd High Schoolers would be loyal customers. franchise will help with getting the business started and showing the owner how to manage the business efficiently. Receive ongoing support from Dunkin' Donuts headquarters in the way of newsletters, company meetings, a toll-free phone line for general assistance, a grand opening and field operators to evaluate the store. The company also will teach you their security and safety procedures. 1/4-2 acres 1,200-2,600 sq feet Has to include drive thru Ceiling 11 feet 10 year lease with two, 5 year options to renew. A public restroom. Requirements

Dunkin' Donuts

Transcript: It was orignally named "Open Kettle" in 1948, but its name was changed in 1950 Dunkin' Donuts is 12th most 12!!!! The Dunkin' Donuts and Baskin Robins Community Foundation is a charity that gives money towards helping miltary people and their families. Out of 100, Now, Dunkin' Donuts is one of the, if not the most, successful donut business in the world. First, look for a franchising oppurtunity in your area Then you can fill out an online form to start a franchise with them Startup Fee: $179,000- $1.6 million Yearly Fee: $40,000- $80,000 D.D.B.R.C.F Fact: Only 1.96% of Dunkin' Donuts Franchises have failed to pay back their loan And by 1979, they were up to 1,000 franchises With a contract signed, Dunkin' Donuts wishes to open over 500 new franchises in India over the next 15 years. franchise What do they sell? If you need more information or you are having any problems, you can simply go to and look for nearby stores, or you can contact the Headquarters in Canton, Massachussetts. Yearly Revenue? As A New Franchise Owner, You Will Also Have Access To: Company Newsletters Company Meetings Free Assisstance from Headquarters And Store Inspections In 2011, Dunkin' Donuts made $5.5 billion in revenue in The World. Works Cited Requirements For The Owner Of the Dunkin' Donuts: Also, there are over 10,000 Dunkin' Donuts franchises worldwide Must attend basic training at Dunkin' Donuts headquarters Must hire a minimum of 16 employees All must work part time You must also learn the basic safety rules and procedures of a Dunkin' Donuts workplace Future Plans? By 1982, Dunkin' Donuts began to be nationally popular and started to make commercials. By 1963, Dunkin' Donuts had opened 100 franchises. Dunkin' Donuts was founded by William Rosenburg in 1950. If you are short on the startup requirements, you can apply for a loan from Dunkin' Donuts They also wish to continue to add a multitude of breakfast foods to their menu over the next few years If you work at Dunkin' Donuts, you can make $7.12- $15.05, depending on your position. Dunkin' Donuts sells a collection of breakfast foods and many different flavors of donuts and coffee. How To Start A Dunkin' Donuts Franchise? Nowadays, Dunkin' Donuts is one the most successful franchises and sells their coffee and donuts worldwide Over the years, Dunkin's Donuts have added multiple breakfast items. Things like their "munchkins", (donut holes), bagels, breakfast sandwiches, and even muffins successful

Dunkin Donuts Presentation

Transcript: How Remove Extra Supplies Afternoon Problems Encountered Food: Learning Curve/Diminishing Returns What H Year 2 8 way Why Utilizes primitive order processing methods What $16M Assumptions: U R Year 1 Year 3 Harvard Business Review Speed Increase Zone-Style Configuration Ergonomic Configuration Set in Order Sorting Douwe Egberts C60 Influx of customers at specific peak times Line is easily backed up Employees often have idle time Inefficient use of current layout Cluttered work space why Background Poor Queue Layout ORDER 676 Improves Work Flow What to do? Cut back on order completion time. Cost Analysis E 1.08 sec faster P Work Sampling Thank You Organize Supplies by Area Queue Model Present MOST Analysis Donuts Donut Coffee A Lean-Six Sigma Study we flow Present 6 workers available at any given time All workers are competent and equal 3 people in line to be busy Workers are cross trained Reduce customer wait time Beverages: Shine December 2012 Founded in 1948 10083 locations World Wide Planned Expansion to 15000 locations by 2020 Franchisee reported sales exceeded $6 billion 10.44 sec Hot Sandwich Equipment Redesign Z Scheduling Conflicts Unable to be behind the counter Unable to film or take photos Must be busy to collect data Learning Curve Plateaus (prevents kaizen) Proposed MOST Analysis by changing the workspace Inefficient Workspace Layout Tools Dunkin Pre-order System Lessons Learned Problems Observed Layout Changes I 9.36 sec Does not account for influx N Zechariah Abraham Sunny Rathor Nang Quach Alicia Gaston Prince Mingle START Combinations of Orders Continuous Improvement Dunkin Does not utilize modern technology $29M Average Process Time 6 Workers Moving Small Workspace 10% improvement Preorder Implementation into the Dunkin Donuts App iOS, Android and Windows 8 Implementation What Objective 2011 Dunkin Profits $19M Difficulties with Work Sampling Goals Diff Total Possible Combinations: steady state phase Perpetual Prepared Beverage $45M Faster Times Why Y Change the 5S How Traditional Coffee Pot Present Method Profits per year Dunkin Donuts Employees and Management How Dunkin Donuts is a multinational corporation Rutgers Dining Services runs LSC Dunkin Donuts Bain Capitol is an equity holder Increasing Proposed Method 1 Lean-Six Sigma Techniques Work Design Principles 10% 77 Douwe Egberts C60 Coffee Machine - $400 a monthCommercial TV Screen - $800Layout Redesign- $15000-$25000 Implementation Difficulties Employ Work Design Principles and Lean - 6 Sigma Methods to Improve the Current Method of Order Completion In general - Register: A1M1X10A1G1M1P1G1X10A1P1 = 290 TMU = 10.44 sec Coffee (w/Pot) - Support/Floater : A1G1P0I1A1G1P6M1I1P1G1P3A10P1 = 290 TMU = 10.44 sec Prepared Beverage- Support/Floater :A6G1P0I1M1X6M1A1I1M1A1I1M1G1P3A10P1 = 380 TMU = 13.68 sec Donut - Support/Floater : A6G1M1P0A1G1P1M1A6P1 = 190 TMU = 6.84 se Coffee (w/push button) - Support/Floater : A1G1P0I1M1X6M1G1P3A10P1 = 260 TMU = 9.36 sec Prepared Beverage- Support/Floater : A1G1P0I1M1X6M1A1I1M1A1I1M1G1P3A10P1 = 330 TMU = 11.88 sec Donut - Support/Floater : A1G1M1P0A1G1P1M1A6P1 = 140 TMU = 5.04 sec T How to lower the cost of enterprise sales? A O ` Improve work environment Operations Dunkin Donuts Real Life Applications Teamwork Working with Management Hot Beverage K Standardization Sustain Morning DMAIC Application Don't forget to call your Mom!

Dunkin Donuts

Transcript: Strategic Management Goal: Double its 7000 stores next 20 years SWOT Analysis 2,440 International Stores 2005-2010 - 125% increase Largest Retailer of Coffee Advertising Recession = cheaper, sugary, warm snacks/drinks Opportunities Several Distribution Centers Strengths Low barriers to enter market Well known for high quality goods Expanding - 3/4 of stores in US Corporate Strategies Celebrate loyal customers Over 60 years old Company Overview 6,400 Domestic outlets 60 years old Placement - high quality, busier locations - add kiosks/store outlets in high traffic areas - increase visibility = more business Growing Ad Campaign Unique niche in breakfast market Porter's Five Forces Ensures fresh tasting coffee Name Brand Ingredients New York Giants - Eli Manning No big Media Advertising Airports - New Stores: India and Guatemala Dunkin' Donuts Betting Dollars on Donuts Easy start up business Questions? Relaxing atmosphere Potential Entrants More expensive Seattle Washington - 1640 stores Tough Competition Specialty Drinks Kiosks in Fenway Park, Yankee Stadium and Boston Garden Coffee drinkers are loyal Quincy, Massachusetts Future Issues Two firms come together to sell and distribute products or services Mobile Wallet Systems International Presence Pillsbury, General Mills and Tropicana Brewed throughout the day Partnerships Growth Threats Co-branding - adds menu diversity China - Dried pork and seaweed Korea - Kimchi Croquettes India - Lentil and coconut Brewing Coffee Typically busy New shops - grocery stores, ball parks and lodging New to breakfast sandwich market Smaller, cheaper companies growing Continued Expansion Increase Development Supplier Alliance Global Expansion Threat of Substitutes Attract new customer base Expanding at a rapid growth rate Strategic Alliance Expanded Menu - attracts NEW customers Coffee Buyer Power Weaknesses High quality price of coffee beans Healthier lifestyle trends 1,700+ locations Supply ingredients used daily Losing small neighborhood atmosphere Located in accessible area Kiosks in Boston, Dallas-Fort Worth and New York City Other options - tea, soda, protein shakes Other beverages Brand Recognition Distribution Alliance Additional Supplier Alliances - new relationships with companies WHY? Competitive Advantage Pillsbury, General Foods, Tropicana and Rich Products Menu expansion Strategic Alliances - Big Role Threat of substitute inputs Firms come together to guarantee smooth and timely flow of products Located in neighborhoods 1 billion brewed coffee cups per year Coffee = 62% store revenue Founder: William Rosenberg Mid-Atlantic Center Innovative products may fail Copy-cat brands Each pot is ground before brewing Only uses Arabica Premium Beans Different Tastes = Different Menus Donuts - Europe, Asia, Middle East, Latin and S. America NFL, MLB, and NBA Coffee uses 100% Arabica Beans Rapid Growth Source of beans 1950 Largest baked goods and coffee chains in the world Quality Starbucks - tough, wealthy competitors Available Substitutes Globalization and Multi-Domestic Strategy Yes Supplier Power Part of J.M. Smucker Company New celebratory advertisement YES! Whitney Koch Cara Nicole Gooch Matt Allen Cameron Farmer

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