Content strategy
Transcript: Keeping it simple, fun and clear It's sharable Content structure TV show Interesting things happening in the world of health this week (visual) Builds trust PPC SEO To be seen as a trusted, knowledgeable and credible source Breaking or topical news REACH Defining our voice To identify opportunities and to act in a quick and timely manner Conversational Wednesday to Saturday: Build up Sunday: Watch the show! Monday: Did you miss the show? Catch up here Winner announcements & CTA to new quack quiz Tuesday: Show content Wednesday: Build up to next show How much content do we write? INSPIRE What are our objectives? Content strategy & TV show - 60% News - 25% Purpose content - 10% Sponsor content - 5% Newsletter & Notifications - 5% Tools Influences decisions Promoting interactivity Quack quiz SPONSOR CONTENT How are we going to achieve our objectives? TV SHOW Purpose driven content RETAIN Connect emotionally with our audience So, what do we currently talk about? It helps us to tell our story Incl tips &comments from doctors Why is content so important? Our writing style is changing. We will no longer ... Caring, friendly, accessible, approachable Download the app NEWS & TOPICAL Giving fun, practical advice on what someone can do now Letting users define what we write about Position content in thought provoking way Regurgitate content Solicts feedback Our Tone Latest news (breaking news) SO, WHERE DO WE FIT INTO THE CUSTOMER LIFE CYCLE Framework Push vs Pull Immediately: Quick 5 minute meeting Next 30 minutes: Research & posting comment, poll or question on social media to spark conversation Throughout day: Interacting with people on these platforms to stimulate convo and to identify other opportunities Follow up: During the week and even the next week Connect emotionally Guidelines Monthly feedback sessions Write content that's too complicated to understand Take a holistic view Step outside the Hello Doctor box How can this piece of content be used by using different angles? CONVERT Online doctor chats To spark & stimulate conversation and engagement Professional, knowledgeable, qualified, discreet Include advice from doctors e.g. Topic: Morning sickness Tip: Dr. Albert Viljoen recommends avoiding fatty and/or spicy foods. Avoid caffeine as well. Home remedy tip: Sip on some raspberry leaf, peppermint, or anise tea. It's the way people find us Who am I talking to? Is the piece - fresh, interesting, relevant fun, inspirational and personal What would people want to know if they read about this specific topic What about tone and style? Sponsor related content Next steps DEVELOP Write long articles Flow of content Use UGC ACQUIRE People love stories EMAIL & NOTIFICATIONS PURPOSE DRIVEN OUR CONTENT