Transcript: Tragedy is brutal. Saying sorry gets old. Change the program to adapt to new substances Add fireworks to our training program Train workers on fireworks disposal Remove the fireworks from our work scope Communicate the removal to all concerned parties WHAT IS OUR BEST OPTION? WE NEED TO BOUNCE BACK, NOT JUST RECOVER. OVERHAUL OUR TRAINING PROGRAM QUESTIONS? 5 YEAR $250,000 Training and work hours. 2 WEEKS Only covers fireworks Doesn't promote development/diversification We need a change. 5 YEAR $26,000 This presentation is about what nobody wants to talk about. What are our options? ANNUAL $50,000 Advanced knowledge Training experience No time taken to review and evaluate training COSTS ANNUAL $5,200 Time consuming Possible complacency 5 YEAR $9,275 OR $18,550 5 WEEKS TO IMPLEMENT 1 WEEK Inhibits growth Sends the wrong message Immediate implementation Business as usual Resources and work hours. COSTS Lost revenue. REMODEL OUR TRAINING PROGRAM HIRE THIRD-PARTY FIREWORKS TRAINING Ease of development Well within our capabilities Safely growing work scope CUT THE FIREWORKS After compliance, the main issue is competency. ANNUAL $1,855 OR $3,750 COSTS
Transcript: MOVING FORWARD "Until Change sinks deeply into a company's culture, a process that can take 5 - 10 years, new approaches are fragile and open to regression" (Kotter, 2007) 1. Change processes comprises phases that are enormously time consuming and can't be skipped 2. Critical mistakes in any phase can undermine the change, retard progress and circumvent hard-won gains. "Action is essential, both to empower others and to maintain the credibility of the change effort as a whole" (Kotter, 2007) To increase the likelihood of success and ensure that the project delivers the results and outcomes we need, we need to apply a structured approach for helping employees embrace and adopt the change. We need change management on [ insert name of project ]. "Guiding change may be the ultimate leadership test... No business survives over the long term if it can't reinvent itself" (HBR editor, 2007) "If you can't communicate your vision in 5 min or less & get a reaction that signifies understanding & interest, you are not done" (Kotter, 2007) "Change sticks when it becomes, "the way we do things around here"" (Kotter, 2007) Error 6: Not Systematically Planning For, and Creating, Short-Term wins 1. Transformation Realised: Change Management provides a tried and tested method facilitating and enabling required individual change to take place. 2. Increased Project Success: Prosci’s research concludes that projects with more effective change management are directly correlated to meeting their objectives on time and within budget. Projects with more effective change management met or exceeded objectives 96% of the time, while projects with poor change management met or exceeded their objectives 15% of the time 3. People Impacting Project ROI: Effective change management drives project ROI through enhanced individual speed of adoption, higher utilisation rate and greater proficiency. 4. Right First Time: Effective Change Management eliminates project costs such as redesign, revisit, redo, reevaluate, retrain, rescope & reschedule. 5. Cost saving at Organisational Level: Effective Change Management helps mitigate organisational level risks such as lowered productivity, talent flight, stress, lowered morale and fatigue "Without motivation people won't help" (Kotter, 2007) Need 75% of leadership to believe status quo is untenable "Use every possible channel, especially those that are wasted on non-essential information" "Nothing undermines change more than behaviour by leadership that is inconsistent with their words" (Kotter, 2007) Error 8: Not Anchoring Changes in the Corporate Culture Moving Forward "Why Transformation Efforts Fail" (Kotter, 1995) "Success requires powerful coalition ito: titles information and expertise reputations & relationships" ( Kotter, 2007) Kotter observed over 100 companies "make fundamental changes in how business is conducted in order to help cope with a new, more challenging market environment" (Kotter, HBR 2007) He identified 8 ERRORS that later formed his definitive work on Leading Change (8 Steps to Transforming your Organisation) Error 3: Lacking a Vision Change management: the process, tools and techniques to manage the people-side of change to achieve a required business outcome. (Tim Creasey, Prosci) Error 1: Not Establishing a Great Enough Urgency Case for Change Management: Kotter's research concludes organisational transformation is significantly more: profitable successful and sustainable with CHANGE MANAGMENT Error 5: Not Removing Obstacles to the New Vision In Closing ... Moving Forward "Commitment to produce short-term wins help keep the urgency level up & force detailed analytical thinking that can clarify or reverse thinking" (Kotter, 2007) Error 4: Under Communicating the Vision by a factor of 10 What is Change Management? Error 7: Declaring Victory Too Soon Error 2: Not Creating a Powerful Enough Coalition "The bottom line benefits of the Change can only be realised when individuals adopt and proficiently use the new way of working that impact them... The case for change management is inextricably connected to project and organizational success.” Tim Creasey, Prosci Chief Development Officer Kotter's 2 General Lessons: ... the Ultimate Test of a Leader? Prosci's Data Supporting the Value of Change Management
Transcript: We have a mature KM system which brings together distributed expertise across the organisation, however the current technology does not allow us to achieve the benefits we need We have a great opportunity but need to act now What are the risks if we dont act? Whats the current status? Solution? KM The Case for Change What are the benefits of KM?
Transcript: Focus Narrow range of goods Inflexibility = Probable Consumers Present oriented Kikki.K sales spur by 28% in 2015 alone. "Broadening the scope" Swedish Business Launched in 2001 Founder: Kristina Karlsson Swedish designs (Stationery & Office/Desk furnishes) "Diversity is about all of us, and about us having to figure out how to walk through this world together." - Jacqueline Woodson What is Kikki.K? Case for Change -Daniel Kitchen, Retail Assistant of Typo Queen Street Competitor - Typo The Issue Offers more product variety Diverse customers Offers lifestyle products not just stationery "The company focuses more on female oriented products. For stationery or furniture, it is better to look for a wider variety." Chris Lee, Manager of Kikki.K Britomart Females High school, University Students Office Workers Age: 12-28 -Lifestyle products:
Transcript: Personal visits to local businesses Dedicated website Social Media Networking events Volunteering & community involvement Trade Shows Synergy In Motion Three business objectives To be the authority on employee engagement, relations, and retention To establish a loyal customer base that returns and refers To be profitable A portable, mobile, and transient business model The Frontline Advantage Turnover Costs $3,300 $8,000 $213,000 Customer loyalty Bottom-line Shareholder ROI 5.0% Unemployment= A need to attract and retain employees! Synergy In Motion Low-cost to no-cost marketing strategy The Frontline Advantage 18 seminars averaging 35 attendees @ $99 each = $62,370 Expenses Meeting facilities and lodging, when applicable = $8,500 Travel including airfare and car rental = $2,400 Professional services = $3,000 Supplies = $2,750 Insurance = $1,200 Income before tax = $44,542 Initial investment from Vernon Smith = $5,000 Ending cash = $49,542 Basic equipment: laptop, smartphone, internet connection Capable of traveling and presenting anywhere in the world Capable and willing to relocate if business demand dictates B.S. - Human Resource Management - Regis University Over 20 years general management experience Many industries - construction, retail, health care, fitness Hired, trained, and retained thousands of employees Recognized for employee engagement & retention practices Synergy In Motion The Frontline Advantage Vernon Smith - Consultant, Speaker, Trainer, CEO Personal selling and one-to-one marketing "Great Employees Don't Sometimes Make a Difference, They Always Make a difference." Synergy In Motion Affordable and Profitable A 1-Day Human Resource Seminar Company (LLC) Mission: To eliminate unnecessary employee turnover Teaches leaders, managers, & supervisors how to manage and improve the employee life cycle process (from the cradle to the grave) Target market: Any company that understands the costs of replacing employees exceeds the costs of implementing strategies to retain them instead. large companies that outsource HR functions Medium companies experiencing rapid growth small companies that lack in-house programs
Transcript: huddle Mrs. Rossi huddle to crowd together crowd huddle separate
Transcript: Communicate What is working and what isn't - Readiness Survey - Feedback Analysis - Working Group feedback - Continuous improvement Team - Project and Business collaboration Consise using multi media Don't leave me in the dark Change Readiness - all in a day's work Notes Coordinators Communicators Supporters Interactive - Feedback Building engagement & sustainment Why are we doing this and why should I care? Build Capability Introduction Involve and consult Enable Change Champions - in their role as co-ordinator, communicator and supporter Monthly Webcasts Printed monthly publications Online Toolkits Engagement Targeted - Change Champions Monitor and Evaluate Email - Mailbox Task force and working group Online Form
Transcript: Nobody knows babies like we do! Quality products . Good Customer service. Every Kid really loves this store.. BABYLOU ABOUT US About Us BabyLou was established in 2004. It has been more than a decade since we started, where we have ensured to take care of every need and want of every child and infant under one roof, true to the caption “NO BODY KNOWS BABIES LIKE WE DO”. Our benchmark is to provide 100% customer service and satisfaction and continue to deliver the same with a wide range of toys, garments and Baby Products. Play and Create We Are Best 01 02 03 Block games Building Blocks help Kids to use their brain. PLAY TO LEARN in Crusing Adventures Our Discoveries Enjoy a sunny vacation aboard a luxury yacht with the LEGO® Creator 3in1 31083 Cruising Adventures set. This ship has all the comforts you need, including a well-equipped cabin and a toilet. Sail away to a sunny bay and take the cool water scooter to the beach. Build a sandcastle, enjoy a picnic, go surfing or check out the cute sea creatures before you head back to the yacht for a spot of fishing. Escape into the mountains Disney Little Princes in Also available for your Babies..... Also... Out of The World… Our reponsibility BABYLOU…. Our Responsibility All children have the right to fun, creative and engaging play experiences. Play is essential because when children play, they learn. As a provider of play experiences, we must ensure that our behaviour and actions are responsible towards all children and towards our stakeholders, society and the environment. We are committed to continue earning the trust our stakeholders place in us, and we are always inspired by children to be the best we can be. Innovate for children We aim to inspire children through our unique playful learning experiences and to play an active role in making a global difference on product safety while being dedicated promoters of responsibility towards children.
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