Transcript: Business Continuity Plan GOES HERE YOUR LOGO Training Organizational resilience with Capability for effective response that safeguards the interest of staff, owners and clients Business Continuity Plan What? BSM response BSM will: 01. 02. 03. Test process and implement procedures Review and Implement Procedures Communicate and Promote BCM Ensure in critical failure or disruption, BSM deliver services Purpose Why? Scope The plan is aimed at any person who works for BSM Scope ORG. CHART BCP TEAM Maxim Tsernosjov Business Continuity Manager Nikolaos Kretsis Managing Director Irene Petallides Fleet Manager Loizos Nicolaou Fleet Manager Sofronis Theodosiou Fleet Personnel Manager Leonard Rodriguez LPSQ Superintendent Miguel Garcia Technical Superintendent Elias Eliades IT Manager To determine: When? INCIDENT OCCURS Department business recovery arrangements Maintain up to date recovery strategy Who to notify How to respond Activity 1 Communications Records in PAL / update BCP if required All External communication relating to disruption business activity are business critical. Activity 2 BC committee Data protection Policy applies Take charge of practical implementation Support BCM in his role Identify Key Staff to assist Have access to emergency contact information Activity 3 IT Recovery Plan Resp. IT manager Provide access to all staff to Skype FB, PAL, Outlook Protect local Server Protect application needs Branch Locations BSM Cyprus Records in LPSQ PAL Module Annual Table top exercise / Staff Familiarization Bi annual fleet team working from home Identifying areas of Improvements SMART Actions TRAINING DRILLS & TRAINING
Transcript: What is Business Continuity Plan BCP Life cycle BCP is a plan that requires us to be always ready ...... Business Continuity Plan Importance of Business Continuity Plan CONTENT jhdskjfhdskjfh How to work during a BCP
Transcript: ILE Case Study ILE case study BUSINESS CONTINUITY PLAN Risks training courses BLUE BEAR Student: Whose study in the college. To study Parents: The student’s family. To see they children’s learning. Customers: Who the college pay for them. To get money. Government : Who pay to the college. To get better future for the people. suppliers: Who provide service. To have good service. staff: Whose work in the college To get money 1- Poor internet: Business continuity management training ISO 22301 MEMBERS : 1- Poor internet Click this link : Put one wifi in each class room Try to check the internet work every 3 hours what kind of risks ILE faces: http://prezi.com/cs7flshvc_s2/?utm_campaign=share&utm_medium=copy HOW TO DOWNLOAD it Have another copy and save it in another place Use soft copy 3- AC problem Ghada Alqahtani Manar Alsohimee Munerah Alsaadi Monirah Aldossary Nourah Almubarak business company BCI introduction to business continuity management The Stakeholders It is a major supplier of employment and skills. It will see further 12 technical and vocational training institutions added to its existing campuses across KSA. It will improve customer service and strengthen the brand. BSI 2- Back for student work: Suggestions: 3- AC problem 2- backup for student work BC Training Group name: Lave each class control the AC on they on Or each teacher had the remote control add logo here
Transcript: What is Business Continuity Plan Business continuity is treated as a process, not a project Plans start simply and increase as teams gain confidence Governance and is provided for by Senior Management BCP Life cycle Phase I Phase II Phase III Preparedness Response Recovery BCP is very BC Rep sends the Notification Ownership taken over by the cutover location Identification of BCP resources Status of Critical tasks Repriortization of current tasks Frequent updates shared between locations CONTENT Importance of BCP A Proactive Process that identifies and priortizes critical functions and likely threats. Business Continuity Plan helps in identifying certain plans and procedures through trainings and maintenance. These management disciplines, processes and techniques provide business continuity for any critical business functions under unforeseen circumstances. These circumstances include Defining/Managing worst case scenarios Approving the funding and staffing of the company's BCP Plan. Organization’s senior management team is responsible for overseeing the business continuity planning process.It enhances our ability to avoid Interruptions to daily operations Financial losses Meeting client expectations How do we work as a team Content
Transcript: 4 SEASONS GROUP BUSINESS CONTINUITY PLAN: Presented by: Malak Hashim Al-Turki. Ayesha Fahad Al-Saad. Rawan Yahya Al-Kharef. Fawla Fawzi Al-Bayat.
Transcript: Business Continuity Planning Presentation created by Asma Alzaabi Did you know that 40% of businesses fail after a disaster? Why? Why would that be? Unexpected incidents can happen at any time Why? Incidents impacting businesses 1 Wind damage and lightning strikes 2 Explosions and fire 3 Power loss 4 Loss of staff due to a viral outbreak Criminal acts;theft, cyber attacks sabotage 5 Building an effective Business Continuity Plan can support your business Benefits How? Enables immediate action Boosts reputation and brand value Mitigates financial loss Ensures business resilience Increases competitive advantage Focus areas Business continuity planning looks at various factors that can impact a business and provides an implementation structure Way forward Support your business create a Business Continuity Plan!
Transcript: BUSINESS CONTINUITY PLAN IT DEPARTMENT ABOUT Introduction Established to facilitate smooth operations in the advent of a major computer failure not less than twelve hours. Designed to supply information to assist in the recovery from a major breakdown in data processing operations Cover emergencies such as fire, flood, prolonged equipment failure, explosion, civil disturbance or similar events capable of disabling the computer facilities. If the Assistant IT Manager is absent, this plan will be supervised by his/her designate, with the relevant knowledge of computer systems involved. SCOPE SCOPE The scope of this plan is to cover all strategic areas of IT equipment and operation. The plan is “generic” and is required to be adjusted to suit hotel applications and operational requirements. It will cover the areas of: Property Management System (PMS) Point of Sale System Accounting Back Office System Purchasing and Stock Control System Sales & Catering System HR & Payroll System Telephone Call Accounting System Door Lock Key System PC's Add Images or Videos PRODUCTS & SERVICES Present the Details CONCLUSION & QUESTIONS Question Time CONTACT INFORMATION Contact Information
Transcript: Who do you communicate with? What are the priorities? What will be the implication of losing a key supplier for the service? Do any members of the team have unique skills or knowledge? What are the implications of this? How can we reduce this risk? Anything else? Initiate Standby Alert EMT There could be a significant negative impact on the business community, ongoing projects and programmes as well as Jobsnet clients Key Document More Key Issues Next Steps The Business Continuity Plan lays out staffing levels for the first days, week and month after a major incident, as well as providing contact details for each member of the service in order to ensure team communication remains possible The Divisional Management Team for BED comprises Neil Isaac and Anna - the overall strategy for bringing the service back online after an interruption will be coordinated by the DMT Week 1 In ensuring that support to businesses is maintained the basic strategy is as follows: Why do we need a BCP? DMT Monitoring and return to normal Initial Response Once Anna or a deputy plan leader is aware of an incident EMT/DMT must be informed in order to solicit feedback and guidance of how to proceed. Anna and deputies must ensure laptop is with them when leaving work/grab bag is available with any items critical to service First line of response Immediate Response Number of staff in work is just 20% and a member of the team is seriously ill What staff issues are there? What are the implications? Can any of the staff work from home? What would need to change to make this happen? Who will you communicate with? Any other issues? Environmental Current strategy In a worse case scenario, the active staff involved in service delivery would look like this: Day 1: 0 Day 2: 1 Day 3: 2 Day 5: 4 Day 10: Full team Day 30: Full team N.B. most incidents would not require worst case scenario staffing A member of the team will be designated to liaise with EMT in order to collect all relevant paperwork connected to the changes in service delivery In the aftermath of an incident Anna or a deputy will initiate the immediate action response. Following this, team members will be put on standby: While the service is only responsible for providing businesses with support, advice and guidance immediately, additional measures should be taken re: Jobsnet, especially where clients are expecting to receive support in the aftermath of an incident Keeping clients informed of interruptions to their service will be a priority Establish meeting of core team members at backup location if necessary (Enfield Business Centre) Establish with wider team staffing arrangements re: WFH/attending EBC Prepare backup site for majority of team Liaise with EMT/DMT/Businesses/SERCO etc for resumption of services and to provide information and support Each member of the team will be provided with a copy of the Business Continuity Plan - this provides the outline for how the service will be resumed in the event of a major interruption Key Issues Work Specific Week 2 Service priorities What kind of incidents should we be prepared for? Alert core team members via contact list found as part of BCP - these should be deputies: currently SL and MOS Re-assess the situation Keep staff informed 2) Loss of staff: Utilise other staff from within the team or the department as a whole depending on the situation Initiate Alerts Who do you communicate with? How will you manage your resources, and your workload, with only 20% of staff attending work? BED Continuity Fire Flood Other natural disaster In the event of a major incident the Council's overall response will be coordinated by an Emergency Management Team Business Continuity Planning It has been reported on television that a pandemic flu has reached the UK. The Enfield Independent is reporting high levels of sickness throughout the borough. What if we do nothing? Staff absence is now approximately 20% higher than is normal for this time of the year. Business Support Agencies inform that they will not be operating for the forseeable future because of the pandemic Week 3 Anna and deputies will monitor situation in tandem with EMT - when appropriate regular service will be resumed 3) Loss of IT: Staff to work from home, using the contact list to ensure effective communications Carry out staff roll call at Assembly Area Notify EMT/DMT of situation Log all relevant information Carry out an impact assessment based on the specific incident Evaluate the situation based on EMT/DMT information Incident resolution Power Outage IT Failure Denial of access to office Loss of key staff Critical documentation destroyed/inaccessible Sabotage i.e. computer hacking Terrorism Workplace violence Based on Jim Harvey's speech structures The Flu Pandemic Scenario… After the initial response to the situation has been completed and staff are able to operate either from home or another location, 'business area recovery' will begin BED is not designated as a first
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