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Business Continuity Plan Powerpoint Template

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Business Continuity Plan

Transcript: Supply Chain Suppliers Livestock Live Pet Food and Rodents Khatz Ratts Alternate: Dream Mountain Rattery Live Reptiles Underground Reptile Alternate: LLL Reptile Alicia Gardener No alternate needed Live Rabbits Little River Rabbitry Alternate: RM Rabbitry Live Fish 20/20 Fish Alternate: Live Fish Direct Suppliers General Pet Food Animal Supply Alternate: Summit Healthcare and general pet supplies Central Pet No alternate needed Delivery All suppliers responsible for delivery Staff Welfare It must be recognized that an incident that results in the enacting of this plan may also cause additional pressures for staff. Staff members need to be given clear direction about the priorities of the business. Managers must ensure that they monitor staff more closely to ensure that their welfare is maintained. Staff should be aware of what their role is when a major disruption occurs. Clear and concise communication with staff is pivotal to having an organized response. Staff must be made aware of what communication methods are going to be used so they can find out the latest information, if they are going to be working from a different location than normal. Managers who suspect that staff members have suffered undue stress or even trauma from the business disruption must consider providing assistance for those staff who have been affected. Communicating with staff Business Owner, Jim Dezotell, will contact Assistant Manager, Stacie Swygart, and she will contact all other employees. Primary communication will be text, and then call for any employees without cell phones. Contact Information will be stored at location by the phone, and in the contacts on Jim Dezotell’s and Stacie Swygart cell phones. Specific information about incident will be restricted to needs to know All media interaction is limited to Business Owner Jim Dezotell All necessary information will be communicated to customers on Bobcat Pets website Vital Records Employee information and records kept at accountants office Houck & Evarts Vendor information kept at location in office files and computer Back up information at Jim Dezotell home computer Inventory records kept at location in office Service contracts kept at location is office Equipment POS System Needs to be updated/replaced IT support will need to be contracted Back-up manual receipt system needs to be developed in case of POS failure RPO to be determined RTO to be determined Veriphone Credit Card Machine Customer Service phone number in case of equipment failure Verification/station phone number and employee training on location/usage RPO No data stored RTO 3 Days Refrigeration/Freezer units Service contract for repair Coolers and ice for power outages lasting between 3 and 48 hours RPO 72 hours Replacement plan Plan to replace within 72 hours if repair not possible/too expensive Heat Lamps Offsite storage of live retiles if power outage exceeds 24 hours Home of Jim Dezotell Home of Stacie Swygart Home of Alicia Gardener RPO 24 hours Fish Tanks and Filtration Service Contract Nate Payne RPO 2 weeks Business Continuity Plan The following premises are covered in this document: Bobcat Pets Division Ave # B Eugene, OR. 97404 Copies of this document can be found: At the home of Jim Dezotell Executive Summary Purpose The purpose of this plan is to prepare our business in the event of extended service outages caused by factors beyond our control and to restore services to the widest extent possible in a minimum time frame. Outcome The outcome of this plan is to ensure that the business is able to maintain a good level of service for our customers. Plan objectives - Serves as a guide for those implementing our business continuity plan Assists in avoiding confusion experienced during a crisis by documenting, testing and reviewing recovery procedures. - References and points to the location of critical data. - Provides procedures and resources needed to assist in recovery. Key staff If a disaster occurs the members of our team tasked with enacting this plan are: Jim Dezotell (Business Owner) Stacie Swygart (Assistant Manager) Alicia Gardener (Sales Associate) Contents Recommended Maintenance 3 Executive Summary 3 Purpose 3 Outcome 3 Plan objectives 3 Key staff 4 Staff Welfare 4 Communicating with staff 4 Vital Records Equipment 4 Suppliers 5 Livestock 5 General 5 Premises incident 6 Power outage 6 Fire 8 Flood 10 Infrastructure incident 12 Staff incident 12 Recovery Phase 13

Business Continuity Plan

Transcript: Conclusion Business Continuity Plan Testing, maintenance and Training In case of disaster we set up a mirror center at another location in Oxford. Our server is backed up in real time to this location. Our data will not be lost in case of a disaster. Client's data is the backbone of any stock broking firm and protection of that data is key. Because of the training provided to our employees and our mirrored server, Fanshawe Brokers would be able to continue business on Monday morning with minimal downtime. Recovery Process Our data is backed up in real time to our mirrored BCP site. This site is being constantly maintained so it can be fully functional immediately. Through constant training, our staff are aware of what to do in this situation. Lost Resources BCP Introduction Some of the things lost included: our server, furniture and office equipment The Bishopsgate Bomb Created by: Kehinde Bade-Adelbowale, Bharath Ramakkapeta, Benjamin Buchanan, Amit Mishra, Sabine Meelker April 25th, 1993 We are a small, fast growing organization called Fanshawe brokers. We deal with stock trading and advice. Our mission is to to offer clients a secure platform with easy access to the stock market and a fast means of trading. Introduction At 10:25 am, a homemade bomb in the back of a tipper truck was detonated. This cause an estimated billion pounds of damage which included our office. Testing is done quarterly and then maintenance is performed to correct issues found in the testing process. Then, training is constantly done to provide insight on the changes made after testing is completed. Fanshawe Brokers

Business Continuity Plan

Transcript: The implementation phase involves policy changes, material acquisitions, staffing and mock testing Technical aspects of BCP Biannual or annual maintenance cycle maintenance of a BCP manual is broken down into three periodic activities. Confirmation of information in the manual, roll out to staff for awareness and specific training for critical individuals. Testing and verification of technical solutions established for recovery operations. Testing and verification of organization recovery procedures. multiple firewalls within and outside the cloud and servers Conduct Validation Exercises Desktop walk-thru or more Realistic simulation || “fire drill” Pre-exercise brief, audit the process, document progress, allow participant feedback, and debrief Business Contingency at Croods, Inc, - Why? Business Contingency Plan Business processes have to continuously evolve around the Crood's risk management framework The planning phase brings together multiple people within Croods who help design the plan Application security and service patch distribution Hardware operability Application operability Data verification Data application If continuous monitoring and regular maintenance of patches are not updated, the contingency plan may fail due to a lack of resources, proper reporting, technology, and inability to follow through with plan procedures At Croods, Inc a BCP is essential to it's success therefore... Objective The purpose of testing is to achieve organizational acceptance that the solution satisfies the recovery requirements. Plans may fail to meet expectations due to insufficient or inaccurate recovery requirements, solution design flaws or solution implementation errors. The last step is to test the plan and maintain it with continuous monitoring Testing and organizational acceptance Risks: Contingency Planning requires companies to think about: Training Plan Design Implement Test A management process that provides the strategic and operational framework to review and, where appropriate, to (re-)design the way an organization provides its products and services while increasing its resilience to disruption, interruption, or loss. Definition: -To practice & enhance readiness to ensure Business continues regardless -To update & improve business continuity plans, recovery plans, and system recovery procedures Definition continued Then they design the plan framework in accordance with company policies and budgetary requirements Conclusion continuous monitoring Periodic presentations to team members, management, new employees Any event that could impact operations is included, such as supply chain interruption, loss of or damage to critical infrastructure (major machinery or computing/network resource). As such, risk management must be incorporated as part of BCP Maintenance what is a disaster? how much loss can be tolerate? what are my options? what will a recovery plan cost? how quick do i need to reestablish business functions? Testing may include: Crisis command team call-out testing Technical swing test from primary to secondary work locations Technical swing test from secondary to primary work locations Application test Business process test Enable your organization to survive a disaster and to resume normal business in the shortest time So... lets lay out the process at Croods Croods, Inc

BUSINESS CONTINUITY PLAN

Transcript: Assessment Actions BCP Committee CASE 1: If BROADBAND stick is available 1. Using Broadband stick, connect to the internet. Upon gaining connection, connect to head office via VPN. Proceed with the usual transaction flow. CASE 2: IF BROADBAND stick IS NOT available 1. Since FINACLE SYSTEM is web-based, buddy branch will take in place. 2. Designated personnel/s will go to its buddy branch. She/he will be the one posting all the transactions being made in the offline branch. NOTE: Doing transactions in buddy branch will not affect the balance of that branch. The system is designed to detect the assigned branch per user ID. Since the designated personnel will be using her/his user ID, all transactions made will still fall on the branch where that user ID is assigned. -:- If the estimated outage is less than 24 hours, recovery will be initiated under normal bank operational recovery procedures found in the BCP. -:- If the outage is estimated to be longer than 24 hours, then the duty person in the Data Center immediately alerts the BCP Head Coordinator to activate the BCP, which in turn notifies and gets approval from the Senior Officials (CEO or President of the Bank) for the BCP to be activated. The recovery process then moves into the back-up phase. -:-The BCPCom remains active until recovery is complete to ensure that the bank will be ready in the event the situation changes. Back to Operations Scenario#4: Head Office and Backup Site SERVERS are not accessible (worst case for IT system) Guidelines: CEO and President. Senior Management Officials of the Bank responsible for the overall direction, decision-making, and approvals required to implement the BCP. Test Objectives: • Determine the state of readiness of CSBI’s BCP by creating a learning environment so that all participants can learn about the plan. • Execute/Simulate the plan learned during the classroom exercise to verify the applicability of guidelines formulated for specified scenario/s. • Validate the BCP resource lists (people and inventories) are sufficient to effect recovery of business operations and/or IT services as appropriate. Document changes and updates (including omissions) to the BCP. • Verify the BCP is current and accurately reflects the Bank’s requirements. Business Impact Analysis (BIA) and Risk Assessment Summary Damage Assessment Represented by the IT Auditor or IAD Head. Shall document all the findings and provides support during the emergency. He shall also make recommendations on changes to the normal control procedures necessitated by the recovery process. The emergency phase begins with the initial response to a disaster. During this phase, the existing emergency plans and procedures of the bank with direct efforts to protect life and property, the primary goal of initial response. Security over the area is established as local support services such as the Police and Fire Departments are enlisted through existing mechanisms. The BCP Head Coordinator is alerted and will begin to monitor the situation. Network Recovery of Local and Wide Area Networks Represented by the IT Head. Shall coordinate support for system recovery and data processing resources at the main data center and designated recovery sites. She/he will also help GSD during damage assessment. -:- The time required for recovery of the functional area and the eventual restoration of normal processing depends on the damage caused by the disaster. -:- The time frame for recovery of IT Systems can vary from several days to several months. In either case, the recovery process begins immediately after the disaster and takes place in parallel with backup operations at the designated Alternate Site. -:-The primary goal is to restore normal operations as soon as possible. -:-The following procedures are for recovering the Information Technology Systems at the Alternate Site (Hot Site). Procedures are outlined below. Each procedure should be executed in the sequence it is presented in order to maintain efficient operations. BCP Head Coordinator shall request permission to enter site from Fire Department (if required) or appropriate agency handling the emergency situation. He shall take a General Services representative from each of the appropriate vendors, the insurance claims representative and Information Technology personnel into the site. Scope BCPCom will operate the continuity system in coordination with the system at the Original or New site. These procedures shall include testing the Original or new system until it is functioning properly and the continuity system is shut down gracefully. 1. BCPCom will do the following: a. Convene at the Head Office Conference Room. b. Coordinate security & operational conditions with the CSBI Executive Management Team(CEO and President), Damage Assessment Team(GSD, ITD, and LSCAD) and Security Office Note: See Annex D-2 for Damage Assessment Template c. If assessment met any of the criterions for BCP Activation, BCP Head

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