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Airline Presentation

Transcript: Capital One Airline Data Challenge Conclusion Presented by: Waqas Ishtiaq Date: 06/10/2024 Introduction Introduction Airline company looking to enter the US domestic market. Aim is to get strategic recommendations for successful entry and profitability through data-driven insights. Company's Motto: "On-time, for you" Business Problem Breaking into a new market poses significant challenges Which round-trip routes exhibit the greatest potential for profitability? What factors influence the success and profitability of these routes? How can we guarantee timely service to improve customer satisfaction? Problem Statement The Data Exploratory Data Analysis (EDA) Data Overview At a Glance Airports codes data: Provides names and types of airports across various cities and countries. Flights data: Flight details like source, destination, flight date, departure delay, arrival delay, air time, flight distance, and occupancy rate. Tickets data: Contains ticket information such as origin city name, destination city name, roundtrips, passengers, and itinerary fare. Data Preprocessing Data Preprocessing Steps Airports dataframe Removed duplicates and filters country to US and TYPE to medium and large airports only Airports Dataframe Flights Dataframe Remove Cancelled Flights, Converted FL_DATE to DateTime Format Dropped missing values from DISTANCE and OCCUPANCY_RATE Flights Dataframe Tickets dataframe Tickets Dataframe Filter for roundtrip=1 Convert ITIN FARE to numeric Convert YEAR to datetime Data Joining Flights df Rationale for joins Used INNER JOIN twice to merge flights and airports dataframe, first on the Origin and then on the Destination. Chose Inner join over Left join to exclude rows with unmatched airport codes in resulting DataFrame. Used Inner join strategy to maintain data integrity by reducing chances of null or missing records. Rationale 10 Busiest Routes Defined a function. Created a new column Route, using .apply() with a lambda function combining 'ORIGIN' and 'DESTINATION' columns sorted alphabetically and joined by a hyphen, aiming to analyze the top 10 busiest flight routes 10 Busiest Routes Visualization Top 10 busiest round trip routes Alternative Approach Grouping DataFrame flights_airports by unique combinations of 'ORIGIN' and 'DESTINATION' Calculating the size of each group to count occurrences of each unique route Determining the number of round trips with specific calculations Identifying 4164 round trips between SFO and LAX 10 Most Proftitable Routes Use Tickets Dataframe to calculate average fare per person for one-way flights. Extract fare from 'ITIN_FARE' column and divide by the number of passengers. Further divide by 2 to get fare per person per leg. Summarize the average fare per person for each origin-destination combination. Drawing box-plot of Avg_one_way_fare to find the outliers Defined Function for boxplots Defined function to Plot the Boxplots Before and After Outliers Removal Merge Merge flights_airport dataframe with avg_one_way_fare, Fuel, Oil, Maintenance, Crew 8 per mile Depreciation, Insurance, Other is $1.18 per mile Medium= 5,000, Large= 10,000 Exceeding Arrival/Departure >15 minutes = 75/min The 10 most profitable round trip routes (BY AVERAGE PROFIT) How the Metrics Contribute Each subplot shows the performance of the round-trip routes in terms of a specific metric under consideration Top 5 Highly Recommended Investment Routes Route 1: MDT to PHL Highest average profit per flight with on-time departures and arrivals aligned with Brand motto Route 2: EGE-JFK 65 round trip flights with average profitability of $34,462 and potential to tap unsaturated market from Colorado Rockies to New York City Route 3: CLT-MYR Second highest number of flights (1354) to popular luxury beach tourism destination in SC with least delays Route 4: CLT-GSP 3rd highest in Average Profitability & Total Profitability with least arrival delays and highest number of flights Route 5: CLT-GSO 7th highest average profitability with least arrival delay of 2.20 minutes and potential to serve corporate executives around North Carolina tri-state area BREAKEVEN FLIGHTS Upfront Cost given as 90 million dollars Breakeven Flights 2656 2612 2601 2321 1676 Count 1354 65 744 1547 398 ROUTE CLT-MYR EGE-JFK CLT-GSO CLT-GSP MDT-PHL Key Performance Indicators (KPI’s) to track in future Flight Cancellations data can impact revenues and profitability. Percentage of Departure and Arrival Delays reflects company motto and brand image. Higher Occupancy Rate leads to increased ticket sales and profitability. Load Factor indicates efficient aircraft utilization and profitability. Net Promoter Score is crucial for measuring customer loyalty and satisfaction in the competitive airlines industry. Top 2 Recommendations Dynamic Pricing: Adopt a flexible pricing model that varies ticket prices dynamically based on real-time market demand Superior Passenger Experience: Elevate the in-flight experience by providing premium amenities

Airline Presentation

Transcript: (flights mostly over 2.5 hours) Aircraft Maintenance Engineer (Saskatoon, SK) Casual Customer Agent Service (Penticton, BC) Encore - Aircraft Maintenance Engineer (Halifax, NS) Senior Category Specialist (Calgary, AB) Bilingual Cabin Crew (Toronto, ON) Manager, Technical Training & Standards (Calgary, AB) Coordinator - Aircraft Material (Calgary, AB) Director Network & Schedule Planning (Calgary, AB) Encore French Bilingual Flight Attendant (Toronto, ON) First Officer [Pilot] - WestJet Encore 2 (Calgary, AB/Toronto, ON) also serve complimentary beverages such as alcohol and pre-flight beverage provided with Amenity Kit Premium meal selection including hot entrée with warm roll, side and dessert. For breakfast, it includes warm croissant and fruit salad. St. Patrick's Cathedral Headquarters Boeing 767 Flatiron Building Boeing 737 Max 7 Brooklyn Bridge Airline Crew Bases they serve complimentary beverages including alcohol and a bottle of water upon boarding they provide hot towel service you have the choice of sandwich or salad with a side and dessert WestJet Airlines Ellis Island Founded by Clive Beddoe, David Neeleman, Mark Hill, Tim Morgan and Donald Bell in the 1990s. WestJet had its first flight on February 19, 1996, having the aircraft model Boeing 737-200. The airline served Calgary, Edmonton, Kelowna, Vancouver, and Winnipeg. And by the end of the year, the airline added Regina, Saskatoon and Victoria to its network. In the early 2000s, WestJet expanded to the eastern part of Canada, and began service in Hamilton, Ottawa, and Moncton. In the following years, Westjet continued with routes to Fort McMurray, Comox, Sault Ste. Marie, Sudbury, Thompson, and Brandon. During the mid 2000s, WestJet spread internationally, having journeys to different parts of the United States. Followed by Jamaica, Dominican Republic and Mexico. History Chrysler Building Information by: Renzo Peralta Climate = It varies; depends on the season you are visiting. It can be very unpredictable Cuisine = Sonic Fast Food, Shake Shack, Lombardi's (which is the VERY FIRST Pizzeria in the United States and is located in Little Italy.) Currency = American Dollars Cultural Requirements = NA, unless you are going to visit to some sort of cultural event, if not, just casual clothes. Time-Zone = Eastern Time What is the city known for = its many Broadway theatres, cinemas and electronic billboards. It is one of those places that make New York a city that never sleeps. Wildlife = I personally not sure if there any since it's a city, but there are in Central Park. Beaches = There is the Franklin D. Roosevelt Boardwalk and Beach Shopping = For cheap/good prices, downtown or any around Times Square. If you're feeling rich or fancy, mid-upper New York. The direction that goes to central park. Economy Flex Fare (Business Class) Plus Fare (First Class) Boeing 737 Grand Central Station Empire State Building Central Park/Central Park Zoo Statue of Liberty/Ellis Island Times Square Rockefeller Centre Grand Central Terminal Madison Square Garden St. Patrick's Cathedral Brooklyn Bridge Chrysler Building Little Italy Flatiron Building Washington Park Ground Zero Yankee Stadium Empire State Building Central Park is an urban park located in middle-upper Manhattan, New York City. It is the most visited urban park in the United States, and at the same time, the most filmed locations in the world. The park was opened for public in 1857, with the measurement of 778 acres or 315 hectares. Madison Square Garden Central Park/Central Park Zoo Statue of Liberty features with an empty middle seat. is a colossal neoclassical sculpture located in Liberty Island in New York Harbor. is a copper statue, which was designed by a French Sculptor, Frédéric Auguste Bartholdi, and built by Gustave Eiffel. Student Project Presentation General Questions that passengers/tourists/travellers may ask? Tickets Business opportunities/available positions Statue of Liberty & Ellis Island Yankee Stadium Bombardier Dash 8 Q400 Next Gen Focus Cities Boeing 737 Boeing 737-800 Times Square Benefits of Plus Fare seats (First Class) Rockefeller Centre Richmond, British Columbia Boeing 767 Ground Zero or 9/11 Memorial Boeing 737-700 Adult (13 & over) - $18 at gate and $16.20 online Child - $13 at gate and $11.70 online Senior (65 & over) - $15 at gate and $13.50 online Child for 2 and under - it's FREE!! Added comfort Classes of service/available Student Project & Presentation Boeing 737 Max 8 Tickets is a 102 story skyscraper located in Midtown Manhattan, on Fifth Avenue between West 33rd and 34th Streets considered as one of USA's cultural icon and named as one of the "Seven Wonders of the Modern World." Popular city destinations - New York City, New York Types of aircraft in fleet wider seats arranged in a two-two-two configuration Edmonton International Airport (YEG) Vancouver International Airport (YVR) Winnipeg James Armstrong Richardson International Airport (YWG) Tourist

Airline Industry Presentation

Transcript: Contributes 49.6 billion pound to UK GDP Major UK employer Important for toursim Supports global competition Terrorism and political unrest Rise of fuel, increased tax Reputation and cultural needs Advancing technology Reducing environmental footprint Thankyou for your time and attention! Airline Industry Lucy Parker Skye Booth Julie Sjohaug Camilla Corneliussen Legal The Airline Industry Political References Changes in fuel costs and availability Fluctuations in exchange rates Increase in Air Passenger Duty tax Increase in Disposable Income of UK consumers Poor vs good customer service Change in demographics around the EU 9/11 terrorist attack Ethnicity Noise and air pollution Climate change Standards and guidelines Environmental footprint Civil Aviation Act 2012 Consumer protection legislation Privacy laws Health and safety Compliance with workers unions Low cost carrier Operates predominately within Europe Britain's biggest airline Operates globally Ryanair vs British Airways Liberalization/privatization Government power and political unrest- current condition of Ukraine Infrastructure Terrorism E-commerce- online ticket sales Technological developments On-board network International commuters Introduction (2014), Civil Aviation Act 2012, legislation.gov.uk, 16th March 2014, <http://www.legislation.gov.uk/ukpga/19/contents>. (2014), Ryanair and the Environment, Ryanair, 16th March 2014, <http://www.ryanair.com/en/about/ryanair-and-the-environment>. (2014), About British Airways, British Airways, 17th March 2014, <http://www.britishairways.com/en-gb/information/about-bad>. LeClair, D.T (2000) 'Marketing Planning and the policy environment in the European Union, International Marketing Review, vol. 17, no. 3, p.193-215. Technological Social Environmental Conclusion- Strategic Dilemmas Questions? Economic

Southwest Airline Presentation

Transcript: Your flight crew today is: Michelle Eileen Ron Orlando Rachel Criteria * Happy Employees = Happy Customers * Work at Southwest – University of the People * Halloween * Different kind of corporate culture * Foster change – empowering staff Commitment to the 3 P's: Performance, People, Planet Competitive low-fare carriers Commendable customer service Questions? Recent News & Environment * To expand their locations both domestic and overseas * To achieve both short and long-haul carriers efficiently and low cost. * To be an airline carrier that has the most productive workforce to guarantee the best flight possible for each and every passenger. References Aim to be "the only short haul, low fare, high frequency, point-to-point carrier in America." Agenda Analysis: Southwest Airline is successful for the following reasons. It continues to be profitable Southwest Airlines said it plans to sublease all 88 of its Boeing 717s to Delta Air Lines. Union’s are naturally confrontational with companies; however, Southwest has a unique relationship. Offers excellent medical and dental benefits which are very important in the era of rising health costs. Good salaries, health care programs and profit sharing are tools the company uses to retain the valuable employees it worked so hard to obtain. Measurable Vision Mission, Goals & Purpose Culture * New non-stop flights * Largest domestic airline * Product improvements * Medical Transportation Program * Adopt-a-pilot program People-Oriented/Relations-Oriented Leadership "Our people are our single greatest strength & most enduring long term competitive advantage.“ Democratic/Participative Leadership Leadership is... "Effectively supporting your team of Employees.“ -Gary Kelly, CEO Southwest Airlines Laissez-Faire Leadership Give their teams complete freedom Purpose Values Vision Mission, Goals and Purpose Culture Leadership Style Recent News and Environment Evaluation Leadership Style Goals To be the hometown airline of every community we serve, and because those communities sustain and nurture us with their support and loyalty, it is vital that we, as individuals and in groups, embrace each community with the SOUTHWEST SPIRIT of involvement, service, and caring to make those communities better places to live and work. Personal Communications with Southwest Representatives (Altha and Mike) http://360degreefeedback.blogspot.com/2010/09/unique-leader-gary-kelly-ceo-of.html http://www.swamedia.com/ http://www.southwest.com/html/about-southwest/index.html http://blogs.mccombs.utexas.edu/av/2009/09/29/leadership-forum-with-gary-kelly/ http://www.oppapers.com/subjects/southwest-airlines-goals-and-objectives-page1.html http://www.dallasnews.com/business/columnists/cheryl-hall/20100417-Southwest-Airlines-CEO-is-defining-himself-5278.ece http://www.wired.com/cars/futuretransport/news/2008/07/portfolio_0708 http://news.airwise.com/airlines/southwest.html http://www.southwest.com/html/about-southwest/careers/culture.html http://www.southwestonereport.com/2011/#!/thirty-thousand-foot-view/mission-and-vision http://www.forbes.com/forbes/2009/1102/opinions-rich-karlgaard-digital-rules.html Evaluation Committed to provide our employees a stable work environment with equal opportunity for learning and personal growth. Welcome Aboard! Values

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