Transcript: Team Eleven: Capital Airlines Original Stategy Targeted Markets E & F Branch out to most markets Lowest price with less services 3-4 flights per market to win customer loyalty Lease all planes for flexibility & cost Start by leasing mostly small aircrafts What We Changed Normal pricing with some extra service 1-2 flights per market Many markets with less flights per market (mostly E&F) Challanges Choosing new markets Choosing routes for flights Analyizing competitior moves Using flight mileage efficiently Choosing fare sales to offer Using cash resources Tracking profitable and unprotable markets and adjusting How we made decisions Sales reports and market sales reports Load factor New market potential Competitor moves Demand Reports Fuel price Determining flights Trial and Error Load Factor Stock Price John Cage, Kristin Alschwager, Eric Merryfield Q2 Markets Vs Q10 Markets Net Income Net Income Vs. Operating Expenses
Transcript: Storied Roots Alaska Airlines DC-3 CrewThe foundation of this success was laid in 1932, when Mac McGee started flying his three-seat Stinson between Anchorage and Bristol Bay, Alaska. Finances were tight, but perseverance ruled the day—Mac and his team often worked round-the-clock, even though the next paycheck might be weeks away. A merger with Star Air Service in 1934 created the largest airline in Alaska. After several more mergers, the name was changed a couple of times—until they found one that stuck: Alaska Airlines. Alaksan Airline
Transcript: (flights mostly over 2.5 hours) Aircraft Maintenance Engineer (Saskatoon, SK) Casual Customer Agent Service (Penticton, BC) Encore - Aircraft Maintenance Engineer (Halifax, NS) Senior Category Specialist (Calgary, AB) Bilingual Cabin Crew (Toronto, ON) Manager, Technical Training & Standards (Calgary, AB) Coordinator - Aircraft Material (Calgary, AB) Director Network & Schedule Planning (Calgary, AB) Encore French Bilingual Flight Attendant (Toronto, ON) First Officer [Pilot] - WestJet Encore 2 (Calgary, AB/Toronto, ON) also serve complimentary beverages such as alcohol and pre-flight beverage provided with Amenity Kit Premium meal selection including hot entrée with warm roll, side and dessert. For breakfast, it includes warm croissant and fruit salad. St. Patrick's Cathedral Headquarters Boeing 767 Flatiron Building Boeing 737 Max 7 Brooklyn Bridge Airline Crew Bases they serve complimentary beverages including alcohol and a bottle of water upon boarding they provide hot towel service you have the choice of sandwich or salad with a side and dessert WestJet Airlines Ellis Island Founded by Clive Beddoe, David Neeleman, Mark Hill, Tim Morgan and Donald Bell in the 1990s. WestJet had its first flight on February 19, 1996, having the aircraft model Boeing 737-200. The airline served Calgary, Edmonton, Kelowna, Vancouver, and Winnipeg. And by the end of the year, the airline added Regina, Saskatoon and Victoria to its network. In the early 2000s, WestJet expanded to the eastern part of Canada, and began service in Hamilton, Ottawa, and Moncton. In the following years, Westjet continued with routes to Fort McMurray, Comox, Sault Ste. Marie, Sudbury, Thompson, and Brandon. During the mid 2000s, WestJet spread internationally, having journeys to different parts of the United States. Followed by Jamaica, Dominican Republic and Mexico. History Chrysler Building Information by: Renzo Peralta Climate = It varies; depends on the season you are visiting. It can be very unpredictable Cuisine = Sonic Fast Food, Shake Shack, Lombardi's (which is the VERY FIRST Pizzeria in the United States and is located in Little Italy.) Currency = American Dollars Cultural Requirements = NA, unless you are going to visit to some sort of cultural event, if not, just casual clothes. Time-Zone = Eastern Time What is the city known for = its many Broadway theatres, cinemas and electronic billboards. It is one of those places that make New York a city that never sleeps. Wildlife = I personally not sure if there any since it's a city, but there are in Central Park. Beaches = There is the Franklin D. Roosevelt Boardwalk and Beach Shopping = For cheap/good prices, downtown or any around Times Square. If you're feeling rich or fancy, mid-upper New York. The direction that goes to central park. Economy Flex Fare (Business Class) Plus Fare (First Class) Boeing 737 Grand Central Station Empire State Building Central Park/Central Park Zoo Statue of Liberty/Ellis Island Times Square Rockefeller Centre Grand Central Terminal Madison Square Garden St. Patrick's Cathedral Brooklyn Bridge Chrysler Building Little Italy Flatiron Building Washington Park Ground Zero Yankee Stadium Empire State Building Central Park is an urban park located in middle-upper Manhattan, New York City. It is the most visited urban park in the United States, and at the same time, the most filmed locations in the world. The park was opened for public in 1857, with the measurement of 778 acres or 315 hectares. Madison Square Garden Central Park/Central Park Zoo Statue of Liberty features with an empty middle seat. is a colossal neoclassical sculpture located in Liberty Island in New York Harbor. is a copper statue, which was designed by a French Sculptor, Frédéric Auguste Bartholdi, and built by Gustave Eiffel. Student Project Presentation General Questions that passengers/tourists/travellers may ask? Tickets Business opportunities/available positions Statue of Liberty & Ellis Island Yankee Stadium Bombardier Dash 8 Q400 Next Gen Focus Cities Boeing 737 Boeing 737-800 Times Square Benefits of Plus Fare seats (First Class) Rockefeller Centre Richmond, British Columbia Boeing 767 Ground Zero or 9/11 Memorial Boeing 737-700 Adult (13 & over) - $18 at gate and $16.20 online Child - $13 at gate and $11.70 online Senior (65 & over) - $15 at gate and $13.50 online Child for 2 and under - it's FREE!! Added comfort Classes of service/available Student Project & Presentation Boeing 737 Max 8 Tickets is a 102 story skyscraper located in Midtown Manhattan, on Fifth Avenue between West 33rd and 34th Streets considered as one of USA's cultural icon and named as one of the "Seven Wonders of the Modern World." Popular city destinations - New York City, New York Types of aircraft in fleet wider seats arranged in a two-two-two configuration Edmonton International Airport (YEG) Vancouver International Airport (YVR) Winnipeg James Armstrong Richardson International Airport (YWG) Tourist
Transcript: Contributes 49.6 billion pound to UK GDP Major UK employer Important for toursim Supports global competition Terrorism and political unrest Rise of fuel, increased tax Reputation and cultural needs Advancing technology Reducing environmental footprint Thankyou for your time and attention! Airline Industry Lucy Parker Skye Booth Julie Sjohaug Camilla Corneliussen Legal The Airline Industry Political References Changes in fuel costs and availability Fluctuations in exchange rates Increase in Air Passenger Duty tax Increase in Disposable Income of UK consumers Poor vs good customer service Change in demographics around the EU 9/11 terrorist attack Ethnicity Noise and air pollution Climate change Standards and guidelines Environmental footprint Civil Aviation Act 2012 Consumer protection legislation Privacy laws Health and safety Compliance with workers unions Low cost carrier Operates predominately within Europe Britain's biggest airline Operates globally Ryanair vs British Airways Liberalization/privatization Government power and political unrest- current condition of Ukraine Infrastructure Terrorism E-commerce- online ticket sales Technological developments On-board network International commuters Introduction (2014), Civil Aviation Act 2012, legislation.gov.uk, 16th March 2014, <http://www.legislation.gov.uk/ukpga/19/contents>. (2014), Ryanair and the Environment, Ryanair, 16th March 2014, <http://www.ryanair.com/en/about/ryanair-and-the-environment>. (2014), About British Airways, British Airways, 17th March 2014, <http://www.britishairways.com/en-gb/information/about-bad>. LeClair, D.T (2000) 'Marketing Planning and the policy environment in the European Union, International Marketing Review, vol. 17, no. 3, p.193-215. Technological Social Environmental Conclusion- Strategic Dilemmas Questions? Economic
Transcript: Kalpit Wemhoff American Airlines April 25, 1926- Charles Lindbergh June 25, 1936- DC-3 1945- American Overseas Airlines 1946- Headquarters 1957- American Airlines Stewardess College January 1959- Lockheed Electra January 1970- Merge with Trans Caribbean March 27, 1991- 1,000,000th customer January 10, 2001- Obtain TWA Routes September 11, 2001- 23 workers lost May 7, 2015- Boeing 787 Dreamliner October 17, 2015- Merge with US Airways History
Transcript: OCI Beacon Data Airline Analysis 4/11/2019 Analyze Airline data to find and understand trends Goal ABOUT Results Results: RESEARCH DATA AND COLLECTION AND RESEARCH DATA COLLECTION Breakdown of Airlines Outline INTERVIEW 1 INTERVIEW 1 NAME INTERVIEW 2 INTERVIEW 2 NAME REPORTS REPORTS ANALYSIS Problems NUMBERS NUMBERS label1 label2 label3 label4 DETAILS DETAILS TAKEAWAYS TAKEAWAYS Key events TIMELINE TIMELINE event1 event3 event2 event4 DETAILS DETAILS RECOMMENDATION Appendix DETAILS DETAILS IMPLEMENTATION IMPLEMENTATION FIRST STEPS TO MAKE TO MAKE FIRST STEPS
Transcript: Your flight crew today is: Michelle Eileen Ron Orlando Rachel Criteria * Happy Employees = Happy Customers * Work at Southwest – University of the People * Halloween * Different kind of corporate culture * Foster change – empowering staff Commitment to the 3 P's: Performance, People, Planet Competitive low-fare carriers Commendable customer service Questions? Recent News & Environment * To expand their locations both domestic and overseas * To achieve both short and long-haul carriers efficiently and low cost. * To be an airline carrier that has the most productive workforce to guarantee the best flight possible for each and every passenger. References Aim to be "the only short haul, low fare, high frequency, point-to-point carrier in America." Agenda Analysis: Southwest Airline is successful for the following reasons. It continues to be profitable Southwest Airlines said it plans to sublease all 88 of its Boeing 717s to Delta Air Lines. Union’s are naturally confrontational with companies; however, Southwest has a unique relationship. Offers excellent medical and dental benefits which are very important in the era of rising health costs. Good salaries, health care programs and profit sharing are tools the company uses to retain the valuable employees it worked so hard to obtain. Measurable Vision Mission, Goals & Purpose Culture * New non-stop flights * Largest domestic airline * Product improvements * Medical Transportation Program * Adopt-a-pilot program People-Oriented/Relations-Oriented Leadership "Our people are our single greatest strength & most enduring long term competitive advantage.“ Democratic/Participative Leadership Leadership is... "Effectively supporting your team of Employees.“ -Gary Kelly, CEO Southwest Airlines Laissez-Faire Leadership Give their teams complete freedom Purpose Values Vision Mission, Goals and Purpose Culture Leadership Style Recent News and Environment Evaluation Leadership Style Goals To be the hometown airline of every community we serve, and because those communities sustain and nurture us with their support and loyalty, it is vital that we, as individuals and in groups, embrace each community with the SOUTHWEST SPIRIT of involvement, service, and caring to make those communities better places to live and work. Personal Communications with Southwest Representatives (Altha and Mike) http://360degreefeedback.blogspot.com/2010/09/unique-leader-gary-kelly-ceo-of.html http://www.swamedia.com/ http://www.southwest.com/html/about-southwest/index.html http://blogs.mccombs.utexas.edu/av/2009/09/29/leadership-forum-with-gary-kelly/ http://www.oppapers.com/subjects/southwest-airlines-goals-and-objectives-page1.html http://www.dallasnews.com/business/columnists/cheryl-hall/20100417-Southwest-Airlines-CEO-is-defining-himself-5278.ece http://www.wired.com/cars/futuretransport/news/2008/07/portfolio_0708 http://news.airwise.com/airlines/southwest.html http://www.southwest.com/html/about-southwest/careers/culture.html http://www.southwestonereport.com/2011/#!/thirty-thousand-foot-view/mission-and-vision http://www.forbes.com/forbes/2009/1102/opinions-rich-karlgaard-digital-rules.html Evaluation Committed to provide our employees a stable work environment with equal opportunity for learning and personal growth. Welcome Aboard! Values
Transcript: The Best of the Skies The Best of the Skies A Presentation On Long Haul International Cabins By: Joe D'Antonio First First Class Cabins "The Residence" The Seat The Bedroom The Shower Etihad "La Première" The Seat The Food The Amenities Air France Business Business Class Cabins "The Business" The Bar The Seats The Entertainment Virgin Australia "New Business Class" New Seating Positions The Seats KrisWorld Singapore Airlines Premium Economy Premium Economy Cabins Entertainment The Seats The "Premium" Feel "Premium Economy" Qantas "Premium Economy" The Seats The Food The Welcome Drink Cathay Pacific Economy Class Cabins Economy "Economy" The Smiles The Connectivity The Seats Thai Airways "Economy" Inflight Entertainment The Seats Just For Kids Emirates Final Thoughts Final Thoughts I would like to see the US airlines expand their premium offerings. How will new planes impact cabin designs? (Space / Supersonic travel) What upgrades would you like to see?
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