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Table of Contents

Terms of Service
Business Terms and Conditions
Privacy Policy
Prezi Data Processing Agreement
Cookie Policy
AI Product Terms of Use
Authorized Subprocessors
Intellectual Property Rights Policy
Information Privacy Consent Policy
Trademark and Brand Usage Policy
End User License Agreement for Prezi Desktop (EULA)
Referral Program Terms and Conditions
Applicant Data Privacy Policy
Survey Promotion Terms
Company Information
Affiliate/Channel Program/Partner Agreement
Updated Terms and Privacy Policy FAQ
FAQ: DMCA & Content Compliance in Prezi and Infogram
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Privacy Policy

For specific information on our use of cookies, please reference our Cookie Policy .

1. Introduction

Prezi Inc. (“Prezi”, “us”, or “we”) and Infogram (“Infogram SIA”, “us”, or “we”) take the privacy of our customers, business partners, and shareholders seriously. We are committed to safeguarding Your privacy while providing You with high-quality solutions.  You will find here the details of our global privacy policy.  Prezi and Infogram have established their data protection and privacy program based on each of the European Union (EU) General Data Protection Regulation (GDPR) and the United Kingdom (UK) GDPR.   As local data protection regulations may differ, we do monitor those differences where we operate or have an ecosystem partner. You will find reference to specific regional or local regulations that provide residents of those locations specific rights and require specific handling, as may be applicable, at the end of this document.

This Privacy Policy applies to the https://prezi.com and infogram.com websites (each, a “Website”), associated software (including Prezi Desktop) and any other applications and services that specifically state that this Privacy Policy applies to them (the Websites, associated software and such applications and services are collectively referred to as the “Services,”  “Prezi Services” or “Infogram Services”). It excludes services that have separate privacy policies that do not incorporate this Privacy Policy.  Please note that if you are using Prezi or Infogram within another solution, such as Zoom, Webex, Meet or Teams, the privacy policies of those platforms may apply separately to you while we continue to abide by the commitments made herein with regard to your use of Prezi and Infogram.

This Privacy Policy explains what Personal Data we collect from you, how we use that Personal Data, how you can review or change or exercise your rights with respect to your Personal Data  , when this policy is effective, how we may change this policy, and the steps we take to protect your Personal Data. We share your Personal Data only with your consent or as described in this Privacy Policy.

Prezi complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.  Prezi has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.  Prezi has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.  If there is any conflict between the terms in this Privacy Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.  To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Prezi commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.

High Level Overview of our Approach to Privacy

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High-Level Overview of Our Approach to Privacy

  1. We recognize and respect your privacy.  That means we only collect Personal Data we must have to fulfill our commitments and obligations to you.  If we do not need the information, we do not request it.
  2. We implement technology solutions (including encryption), process controls, and trained people to secure the data we do collect.
  3. We greatly limit who has access to your Personal Data to those with a job role that specifically supports a business purpose to support or fulfill our obligations.
  4. We do not transact business with minors nor do we use the information of minors for any commercial purposes.
  5. We collect Personal Data via our websites (including our contact form) and via information you provide to us.
  6. We have a record retention policy governing how long we retain information.  We only keep your information as long as we need to in order to fulfill our obligations to you and to meet any legal or regulatory requirements we are subject to (i.e., taxes, know your customer, payroll).
  7. This privacy policy addresses all Personal Data we may collect across customers and partners, etc.  For this reason, you may find some data references that seem odd to you; this is likely because we do not collect that type of information for your category.  
  8. We do use cookies, primarily those for analytic data that are aggregated (not specific to you).  We may use some cookies to customize your experience; particularly if you have a customer portal or supplier portal account.
  9. We honor your rights to: 1) access, correct, delete your Personal Data and limit processing of your Personal Data; 2) receive Personal Data so that you can have another processor use it and 3) lodge a complaint with a supervisory authority / data protection authority.

 

By registering for, downloading, or using the Services, you accept this Privacy Policy and our Cookie Policy , which are part of our Terms of Service .

The Prezi and Infogram Data Processing Principles

  1. We process your Personal Data in compliance with relevant laws, fairly and in a transparent manner.
  2. We process your Personal Data only for legitimate purposes and as described in this Privacy Policy.
  3. We make reasonable efforts to keep your Personal Data accurate and up to date.
  4. We take reasonable steps to ensure that inaccurate Personal Data is erased or rectified.
  5. We keep your Personal Data in a form that enables us to identify you for no longer than is necessary for the purposes for which your Personal Data is processed.
  6. We process your Personal Data in a manner that ensures appropriate security of your Personal Data, including against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.

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2. Definitions Used in This Privacy Policy 

Designated Countries: means countries in the European Union (“EU”), European Economic Area (“EEA”), and Switzerland.

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Personal Data: means information that we collect from and/or about you as a natural person (private individual), that can be used to identify you, or that is combined with information that can identify you directly or indirectly (in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person). “Personal Data” is synonymous with “personal information” or “personally identifiable information.” Services: without regard to whether it is provided through the Website(s) or the Application(s), means all the services described in the Terms of Service.

User: means any person who uses the Service(s).

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User Content: means any presentations or other content, such as text, files, documents, graphics, images audio and video that you create or make available through the Services.

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You: means any user of the Prezi Services or Infogram Services.

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3. Changes to this Privacy Policy 

We review our Privacy Policy on a regular basis. This Privacy Policy may be amended from time to time, and if we make material changes to it, we will provide you notice through the Services, or by other appropriate means (including but not limited to email, via this page or via the user interface).

Your continued use of our Services after a revised privacy policy is posted will constitute your acknowledgment that the collection, use, and sharing of your personal data are subject to the updated policy. The “effective date” of this Privacy Policy is referenced and displayed at the beginning of it.

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Data Controller

Prezi or Infogram will be the controller of your Personal Data provided to, or collected by or for, or processed in connection with, our Services. In the case of content information you provide (see “Content Information (User Content)” section below) you control such information, you should be solely liable for it and it is outside our control.

As a registered user or site visitor, the collection, use and sharing of your Personal Data is subject to this Privacy Policy (which includes our Cookie Policy and any other documents referenced in this Privacy Policy) and updates.

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4. What Personal Data We Collect and Why

We collect information about you when you use our services. In addition, third parties may collect information about you when you use our services. Collected information may include or reflect personal information that could identify you, as well as non-personal information. We collect the following information from and about you:

Information you Share

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True and Accurate
You represent and warrant that all information submitted through the Website will be true and accurate information.  Pseudonymized or de-identified information or other erroneous or false information is prohibited and serves as a basis to terminate your account without recourse.

Account Information

You don’t have to create an account to use some of our service features, such as searching and viewing public presentations. If you do choose to create an account and become a member, you must provide us with some Personal Data so that we can provide our services to you including your name, email address and/or phone number, occupation, title, and a password. If you choose to authenticate using a third-party account (e.g., Google), you authorize us to obtain account information from the third-party platform.

Payment Information

In order to gain access to specific premium features within our Services, you must provide us with payment information, including your credit or debit card number, card expiration date, CVV code, and billing address.

Support Information

The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing.  For example, if you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.

Survey Information

From time to time, we may ask our registered users or visitors to participate in surveys. These surveys are optional. If you choose to participate, any information you provide to us, including Personal Data, will be linked with your account in our system. If you would not like your information to be used in this way, you have the option to not participate in surveys or, if you do participate, to provide us only with information you consent to our use of in accordance with this Privacy Policy.

Content Information (User Content)

Parts of our Services allow users to upload, create and stream user content, including presentations, messages, comments, images, videos, and other materials. If you choose to upload Personal Data through these means in a manner that makes it visible to the public, we will consider that information public and will not limit its use or disclosure in the manner described in this Privacy Policy . 

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You may create a profile and upload content such as presentations, videos, text, photographs, and artwork. Your profile may display information about you and your activities. This information may be accessed by others. Your videos may be viewed and otherwise accessed by others, and associated metadata (e.g., titles, descriptions, tags, etc.) are viewable by others. Your interactions with other users (e.g., comments, "likes") may be seen by others.

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We may associate certain content information (such as titles, metadata, and digital art assets) that is stored in your presentations, infographics, videos or other free-form content inputs, such as comments, with Personal Data about you or others. Information in your presentations, videos, and infographics belong to you, and you are responsible for making sure that your content complies with our Terms of Service . 

 

If your content is made public, anyone (including us) may view its contents and potentially make other uses of it. If you have included private or sensitive information in your public presentations, videos or other content, Personal Data, such as your name, address, email addresses, and the like, that information may be indexed by search engines or used by third parties. If the user content you create through a paid Prezi account that is not accessible or viewable by other Prezi users or the public (“Private User Content”) is shared privately, those you have shared it with may use it in a manner inconsistent with our Terms of Use, and/or inconsistent with your wishes, including disclosing it publicly. Please exercise discretion concerning those you share your Private User Content with.

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5. Information You Share About Others

Contact Information

Some components of the Services allow you and others to share User Content and send personal messages with other registered users and non-registered users. To use this feature, you must provide us with Personal Data about others including an email address for each recipient. For example, when collaborating on a presentation you may want feedback from other team members or non-team members and you can do so by adding those members as collaborators.

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6. Additional Information We Receive About You

Use of the Services

When you visit our websites, sign in into our Services, interact with our email notifications, or visit a third-party service that includes content from our Services, we may receive information about you, or combine such information with other Personal Data. This service usage information includes data such as your IP address, browser type, operating system, the referring web page, pages visited within our Services, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information.

Third-Party Services

We may provide links to online services that we do not own or operate. These services fall outside of this Privacy Policy and we have no control over the data they collect. For example, if you click on an advertisement, you may be taken to the advertiser's website. Once on a third-party site, your data may be collected by others. We encourage you to read the privacy policies of such services before using them.

You may use content and/or functionality from third-party services in your presentations, videos and User Content. This Privacy Policy covers our websites and apps, but does not cover any third-party site, content, or app.

Services you link to your account

We receive information about you when you or your administrator integrate or link a third-party service with our Services, including information from the third party who provides the linked service. For example, if you create an account or log into the Services using your Google credentials, we receive your name and email address as permitted by your Google profile settings in order to authenticate you. We also provide options within the Services that enable you to link to services such as Slack and Salesforce, so you can receive real-time notifications and integrate content within those platforms. Our Prezi video feature allows you to upload videos and stream through other platforms. To learn more about these third parties’ privacy practices, please consult their privacy policies.

Cookies, Web Beacons and Other Similar Technologies

The Services, our service providers, linked services, and third-party content and/or functionality that appears on the Services may use cookies and other tracking tools including web beacons, pixel tags, clear GIFs, and the like. Please see our cookie policy for more information about these technologies.

Our Partners and Service Providers

We rely on a number of other companies, agents, and/or contractors to perform services on our behalf and to assist us in operating and providing the Services to you. For example, we may engage such service providers to provide marketing, communications, website hosting, infrastructure, large language model (“LLM”) providers and IT services, to personalize and optimize the Services, provide customer service, collect debts, and analyze and enhance data. In the course of providing such services to us, these companies may obtain information about you, including Personal Data, and that information will be shared with us. We do not authorize these companies to use or disclose your Personal Data except in connection with providing the services we request from them.

Sensitive Personal Data

Prezi does not collect sensitive personal data.

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7. How Your Personal Data is Collected

We collect Personal Data and other information from You in a variety of ways, including:

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  • the submission of Personal Data by You to Prezi or Infogram through our Services;
  • the submission of a paper or online order for Prezi or Infogram solutions;
  • from our partners or service providers;
  • through the use of our Services;
  • when We and You communication by email, telephone, chat, or otherwise;
  • provision of Your Personal Data to us by our business partners; and
  • the use of Cookies.

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We will not contact You by telephone or email to request information such as account numbers or account passwords. We recommend that You do not open or respond to e-mails requesting this type of information and that You contact us if You receive such a request.

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COPPA and FERPA Compliance Statement

We are committed to protecting the privacy of children and students who use our services. We comply with the requirements of the Children’s Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA).

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For users under the age of 13, we do not collect personal information without verifiable parental consent or consent provided by a school official acting on behalf of the parent, as permitted under COPPA.

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When our services are used by schools or educational institutions, we act as a “school official” under FERPA and process student education records only for authorized educational purposes, in accordance with our agreement with the school. We do not use or share personal student information for any marketing or advertising purposes.

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8. List of Our Data Processors


You can find many of our partners and service providers (data processors) here .

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We rely on a number of other companies, agents, and/or contractors to perform services on our behalf and to assist us in operating and providing the Services to you. For example, we may engage such service providers to provide marketing, communications, website hosting, infrastructure and IT services, to personalize and optimize the Services, provide customer service, collect debts, and analyze and enhance data. In the course of providing such services to us, these companies may obtain information about you, including Personal Data, and that information will be shared with us. We do not authorize these companies to use or disclose your Personal Data except in connection with providing the services we request from them.

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We may involve new partners and service providers, including for short trial periods, to assist us in operating and providing the Services to You.

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Another of our service providers is Google Analytics, which collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. To learn more about how Google Analytics collects and uses your data when you use the Service, and how you can control the information sent to Google Analytics, please review https://www.google.com/policies/privacy/partners .

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Do Not Track Signals

At this time, the Services do not respond to “do not track” signals sent from web browsers.

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9. Information We Do Not Collect

The Services are for a general audience and, as such, Prezi does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to register for the Service.  Prezi does not, in policy or practice, intend to collect any information of those age 18 and under and we strictly conform to a policy to not market, advertise, share or sell the Services to minors under 18. We understand and are committed to respecting the sensitive nature of children’s privacy online. If you are a user under the age of 18, you may only use our Services through an account established by a parent or guardian, with that parent or guardian’s permission – provided that in your jurisdiction there is no requirement for you or your parent to provide any consent to us for a minor’s use beyond what is already provided in our Terms of Service and this Privacy Policy. By way of example, in some Designated Countries users as old as 16 may be required to have their parent or guardian submit a specific consent to us, and in those countries users under 16 years of age may not use our Services.

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We urge you to familiarize yourself with your jurisdiction’s requirements on this subject. 

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We do not knowingly collect Personal Data about children not authorized to use our Services – if you believe we have unknowingly collected such information, please contact us at privacy@prezi.com or hello@infogram.com and we will delete the information immediately. 

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We do not intentionally collect sensitive Personal Data, such as genetic data, health information, or religious information. Although we do not request or intentionally collect such sensitive Personal Data, we realize that you might store this kind of information in your account, such as in a presentation, video, and/or infographic. If you store any sensitive Personal Data on our servers, you are consenting to our storage, processing, and use of that information in accordance with this Privacy Policy.

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10. Your Consent to Collect and Use Personal Data

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In certain situations, we collect and use Your Personal Data with Your explicit consent. You may withhold or withdraw Your consent for us to process Your Personal Data. Certain Personal Data is required for Us to provide the Services to You or to meet our legal obligations, and Your withholding or withdrawal of consent to use that Personal Data may prevent us from providing the Services that You have requested. Other Personal Data is not required for Us to provide the Services to You but is used by Us to provide You with better service or for marketing, communications, and other legitimate purposes as explained in this Privacy Policy.

11. How we use and process your Personal Data

General

In most cases, we process your Personal Data to provide you with the Services. However, other purposes may apply, as set forth below. 

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We process your Personal Data in compliance with our legal obligations and with this Privacy Policy. We provide an adequate level of protection to your Personal Data by E.U. data protection regulations and standards, even in cases when we transfer your Personal Data outside the Designated Countries, for example by using approved standard contractual clauses or binding corporate rules.

 

The legal bases for processing depend on the services you use and how you use them. We collect and use your information when:

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  • We need it to provide you the Services and thereby to perform our contractual obligations to you, including to operate and improve the Services, provide customer support and personalized features and to protect the safety and security of the Services;
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and legitimate interests or those of third parties, and to comply with our legal obligations; or
  • You have provided consent.

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Details

We use the information we collect from and about you to:

Provide the Services

Provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, operate and maintain the Services, and to ensure their secure, reliable, and robust performance.

Develop Services and Research

Conduct research and development for the further development of our Services. In particular, we use collective learnings about how people use our Services and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Services. In some cases, we apply these learnings across our Services to improve and develop similar features or to better integrate the services you use. We also test and analyze certain new features with some users before rolling the feature out to all users.

Personalize and Improve  Experiences

Include tailored features that personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others by automatically analyzing your activities and those of your team to provide better content, notifications, and recommendations that are most relevant for you and your team. For example, we may use your email domain to infer your affiliation with a particular organization or industry to personalize the content and experience you receive on our websites and/or communications. Where you use multiple Services (e.g., Prezi Desktop, Prezi on the web or mobile device, Infogram), we combine information about you and your activities to provide an integrated experience, such as to allow you to find information from one Service while searching from another or to present relevant information as you travel across our websites.

For Services Improvement through Artificial Intelligence

We may analyze your Public User Content (including any Personal Data you choose to include therein) and related data to train our algorithms, models and AI products and services, to develop, improve and provide our Services, including Prezi AI.       

Communicate with you about the Services

Send communications via email, phone and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions, and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.  We send you email notifications when you or others interact with you on the Services, for example, when you are @mentioned on a comment. We also provide tailored communications based on your activity and interactions with us.  For example, certain actions you take in the Services may automatically trigger a feature or third-party app suggestion within the Services that would make that task easier.  We also send you communications as you onboard to a particular Service to help you become more proficient in using that Service.  These communications are part of the Services and in most cases, you cannot opt-out of them.  If an opt-out is available, you will find that option within the communication itself or in your account settings.

Market

Send you information or materials via email about products, offers, and news we think might interest you. In specific cases where we have your consent and you have provided us additional contact information, we may contact you through other channels including telephone. These communications are aimed at driving engagement and maximizing what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you.  We also communicate with you about new product offers, promotions, and contests of Prezi, Infogram, or our licensees or selected commercial partners. You can control whether you receive these communications as described below under "Your Choices & Obligations" section.

Advertise

Target ads to registered users, visitors, and others through a variety of advertising partners. In some cases, we also use information including service usage information, and information from web beacons, pixels, and cookies, and device identifiers that we collect as mentioned above to better understand how to promote and advertise our Services to you. For example, we use Facebook Custom Audiences to promote specific our Services on through Facebook’s ad platform. We do not promote other products or services that are not related to Prezi or Infogram.

Provide customer support

Investigate, respond to and resolve complaints and Service issues (e.g., bugs).

Promote Safety and Security

Verify accounts and activity to prevent, detect and monitor suspicious or fraudulent activity and to identify violations of Service policies including our Terms of Service or this Privacy Policy and/or attempts to harm our Members or Visitors

Pursue Legitimate Interests and Legal Rights

Where required by law or where we believe it is necessary to protect our legal rights, legitimate interests and those of others, we may use or disclose information about you in connection with legal claims, compliance, regulatory, and audit functions, and in connection with the acquisition, merger or sale of a business.

Accomplish other objections, with your consent

We use information about you where you have given us consent to do so for a specific purpose not listed above.  For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

 

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.  Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.

 

If you have any questions about the lawful bases upon which we collect and use your personal data click here to learn how to get in touch with our Data Protection Officer.

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12. Who we Share your Personal Data With

We share the Personal Data we collect from and about you in the following ways:

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When you collaborate with others

When you share User Content with other users, they have the ability to share, edit, copy and download that content based on settings you or your administrator select. Your profile information may be visible to other users. 

When you share User Content publicly

If your User Content is public-facing (the “Public User Content”), third parties, search engines (e.g., Google), archives, and other members of the public will have access to such content, and to any Personal Data included in this content, and may use it for their own purposes. Please use discretion concerning what you include in your public-facing presentations, videos, and other content. 

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If your Public User Content is designated as “reusable” within your account settings, we may share this content (excluding your username) with our AI third-party partners who may use this content for their own commercial purposes, including without limitation, to train and improve their AI algorithms and models or to conduct AI research and development. 

When you work with a team / with your employer

If you register for or access the Services using an account that is associated with a team or organization, information about you including your account, service usage, and user content will be accessible to that organization’s administrator. In order to enable sharing and collaboration within an organization, we also share your account information with other registered users within the same organization.

Community forums

Information you contribute to blogs, forums, and related discussion areas – along with your profile information – may be read, collected, and used by any member of the public who accesses these websites.  Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you input into these Services.

Third-party service providers

We use others to help us provide our Services. This includes helping us do application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, fraud detection, marketing, and analysis. Third-party service providers have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes. All our service providers must meet our security and privacy standards before they gain access to any of your information.

Advertising

We work with several third-party advertisers and/or ad networks, to place ads promoting our Services on their third-party platforms. The types of information we share with advertising partners include: device identifiers (e.g., session information) or your contact information based on your consent. You can control whether we may share this information with our advertising partners as described below.  Should you choose to opt out of such ads, you can communicate what your preferences by updating your cookie settings (clicking on the green cookie on your screen in the app) at any time.

Linked Services

In the event you opt to link your account with third-party services, Personal Data including account information (e.g., full name, email address, username), other information such as referrer headers and IP addresses, and if user content is being shared the content itself, will become available to them, and to users with access to that platform. The linked services may also share certain information with us. The sharing and use of that Personal Data will be described in, or linked to, a consent screen when you opt to link the accounts.

Prezi and Infogram Companies

We share information we have about you with other Prezi  affiliates including Infogram (Latvia) or prezi.com Kft. (Hungary) in order to operate and improve products and services and to offer other Prezi or Infogram affiliated services to you.

Law, Harm, and the Public Interest

We may share information about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our Services, (d) protect us, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

Business Transfers

We may share or transfer information we collect under this Privacy Policy in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the Services if a transaction takes place, as well as any choices you may have regarding your information.

Aggregate Insights

We may produce and share aggregated insights that do not identify you. For example, we may choose to publish statistics regarding how many members live in the U.S. versus how many live in Europe. If you complete a survey that asks for employment information, we may publish statistics regarding which professions are most likely to use or not use our Services.

With your consent

We share information about you with third parties when you give us consent to do so.

Do Not Sell my Personal Information

We will not sell Your Personal Data and have not sold any Personal Data in the preceding 12 months. We do share your data with some of our advertising partners.  You have the right to opt out as outlined in the Advertising section.

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13. How to Exercise Your Privacy Rights and Choices 

These rights we honor for all customers and partners without regard for the governing data protection regulation for the domiciled country of those individuals.  These rights we commit to honor meet or exceed the rights granted by the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK GDPR  and the California Consumer Privacy Act 2018, as amended  (CCPA), granted to their respective habitual residents of their in-scope countries.  We are fully aligned with the EU-U.S. Data Protection Framework, the UK Extension to the EU-U.S. Data Protection Framework and the Swiss-U.S. Data Protection Framework (collectively, the “DPF”) and thus petitioned to be certified which may be verified here . As a part of our submission to the DPF, we are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).  Should you have a claim in which you believe we failed to abide by the DPF Principles, under certain conditions, you may invoke your right to binding arbitration by delivering notice to us and following the procedures and subject to conditions set forth in Annex I of the DPF Principles.  We further acknowledge and inform you that we are obliged to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.   We have further committed that our compliance with the DPF be subject to the review of the applicable EU data protection authority.   We also acknowledge that we have liability for onward transfers of your Personal Data to third parties when in violation of the DPF Principles and the commitments and notices of this Policy.  All our customers or partners may exercise the rights below by sending an email to privacy@prezi.com, hello@infogram.com. Please note that we may ask you to verify your identity before taking further action on your request.

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14. US State Privacy Rights 

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This section summarizes rights that we respect and support for those subject to the protection of their state’s data privacy protections.  We include additional, state specific information on this page.  Please note that, as not all states have a data privacy regulation in effect, rights may vary by your state of residence.

  

State residents subject to the above regulations have additional rights afforded to them under their respective state laws. For more information regarding the CCPA, please visit our CCPA Information Page .

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Categories of Personal Data collected and processed by Prezi and Infogram

For more details about the Personal Data we have collected in the past year, please see section 4. "What Personal Data We Collect and Why". and " List of Our Data Processors ".

 

Prezi and Infogram do not “sell”  the Personal Data of users.

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Making a request in relation to your Personal Data

The aforementioned regulations give residents (where applicable) and / or consumers various rights with respect to the Personal Data we collect, including the right to (subject to certain limitations):

  • Request to access the Personal Data we have about you
  • Request correction of your Personal Data; and
  • Request that we delete all of your Personal Data.

Residents and/or consumers, as applicable, may make a request by contacting us at privacy@prezi.com or hello@infogram.com .

We will authenticate your request using the email address associated with your Prezi or Infogram account and if necessary, proof of residency.

Other California Privacy Rights

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits members of our community who are California residents to request and obtain from us a list of what Personal Data (if any) we may have disclosed to third parties for direct marketing purposes in the preceding calendar year, including the names and addresses of those third parties. Requests may be made once a year and are free of charge. If you would like to make a request pursuant to California Civil Code Section 1798.83, you must do so in writing via email; please include the phrase “Request for California Privacy Information” in the subject line and in the body of your message.

How to Exercise Your Privacy Rights and Choices 

These rights we honor for all customers and partners without regard for the governing data protection regulation for the domiciled country of those individuals.  These rights we commit to honor meet or exceed the rights granted by the  General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act 2018/2020 (CCPA), granted to their respective habitual residents of their in-scope countries.  All our customers or partners may exercise the rights below by sending an email to privacy@prezi.com or hello@infogram.com. Please note that we may ask you to verify your identity before taking further action on your request.

Right to review, update, or correct data

You have the right to ask us to modify Personal Data or correct inaccurate or incomplete Personal Data concerning you. You can edit some of your Personal Data through your account. You can also ask us to change, update, or fix your Personal Data in certain cases, particularly if it’s inaccurate.

Right to object to, limit, or restrict the use of data

You have the right to ask us to stop using all or some of your Personal Data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).

Right to delete Personal Data

You have the right to ask us to erase or delete your Personal Data. In some cases (for example, information previously posted in public areas) it may not be practical or may be unduly burdensome, to delete your Personal Data. In the event that we may not delete your Personal Data, we will inform you.

Confirm whether we are processing your Personal Data and request access to your Personal Data

You have the right to receive information whether we process your Personal Data and if such Personal Data is processed, and, where that is the case, access to the Personal Data. That’s why we inform you in advance about our processing activities via this Privacy Policy.

 

You have the right to receive yourself or transfer your Personal Data to another company (known as the right to data portability). Such Data includes account and contact information, and in the event, you have paid for our services, we will include the payment history of such transactions. 

Right to lodge a complaint

You have the right to lodge complaints about the data processing activities carried out by Prezi before the competent data protection authorities within your jurisdiction.

Right to object with the processing of data for direct marketing purposes

You have the right to object at any time to processing of your Personal Data for direct marketing purposes.  

Right to withdraw your consent to our processing of your Personal Data

You have the right to withdraw your consent to the processing of your Personal Data at any time. However, this might force us to terminate our Services to you.

How to exercise your rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

  • Submitting a request at www.Prezi.com/contact-us; or
  • Sending an email to privacy@prezi.com or hello@infogram.com 

Only You may make a verifiable consumer request related to Your Personal Data. You may also make a verifiable consumer request on behalf of Your minor child.

Deletion Requests

You have the right to request that Prezi, Inc. delete any of Your Personal Data that we collected from You and retained, subject to certain exceptions. Once we receive and confirm Your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights, below), we will delete (and direct our service providers to delete) Your Personal Data from our records, unless an exception applies.

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We may deny Your deletion request if retaining the information is necessary for us or our service provider(s) to accomplish any of the following.

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  • Complete the transaction for which we collected the Personal Data, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.

 

Access to Specific Information

You have the right to request that we disclose certain information to You about our collection and use of Your Personal Data over the past 12 months. Once we receive and confirm Your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to You:

  • The categories of Personal Data we collected about You;
  • The categories of sources for the Personal Data we collected about You;
  • Our business purpose for collecting that Personal Data;
  • The categories of third parties with whom we share that Personal Data;
  • The specific pieces of Personal Data we collected about You (also called a data portability request); and
  • If we sold or disclosed Your Personal Data for a business purpose, two separate lists disclosing:
    • sales, identifying the Personal Data categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the Personal Data categories that each category of recipient obtained.

 

We cannot respond to Your request or provide You with Personal Data if we cannot verify Your identity or authority to make the request and confirm the Personal Data relates to You. Making a verifiable consumer request does not require You to create an account with us. We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Contacting our Data Protection Officer and Representative

If you have any questions about the above-mentioned rights or the lawful bases upon which we collect and use your personal data, please contact our Data Protection Officer and Data Protection Representative by emailing privacy@prezi.com .

Account Closure; Opt-Out of Marketing Emails

You may cancel your account and you may opt-out of receiving marketing emails from us at any time. In order to cancel your account, opt-out of, or modify your Personal Data, you must do so by logging in and visiting your Settings & Account page and following the instructions provided, or go to our Help & Support page . We encourage you promptly to update your Personal Data when it changes. Information concerning your past behavior with the Services may be retained by us as long as necessary for the purposes set out above.

 

Please note that although you may opt-out of receiving certain emails, we reserve the right to communicate with you via email regarding specific products and services you have ordered, requested, or inquired about.

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15. How We Secure and Store Your Information

General Security

In order to protect both the Personal Data and the general information that we receive from you through your use of the Services, we have implemented various security measures. For example, when you enter Personal Data (such as your contact information) on our online forms, we encrypt that information using transport layer security (TLS). We also follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it.

Risk of Interception

Please keep in mind, however, that whenever you give out Personal Data online there is a risk that third parties may intercept and use that Data. While we strive to protect your Personal Data and privacy, we cannot guarantee the security of any information you disclose online. We cannot guarantee the security of any data provided to or received by us through your use of the Services, and any Personal Data, general information, or other data or information is provided to us at your own risk.

How Long We Keep Your Personal Data 

We store the Personal Data we collect as described in this Privacy Policy for as long as you use the Services, or as necessary to fulfill the purpose(s) for which it was collected, provide the Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.  

To determine the appropriate retention period for Personal Data, we may consider applicable legal requirements, the amount, nature, and sensitivity of the Personal Data, certain risk factors, the purposes for which we process your Personal Data, and whether we can achieve those purposes through other means.

Once you delete your account, a presentation or a video we may not be able to recover it. If you have previously made a presentation or a video public, the presentation or the video or its parts, including the incorporated data, may still be discoverable via search engines and similar online resources and therefore viewable and accessible by any third parties. We have no control over search engines; however, you may send a request for deletion to major search engines in some cases.

If we receive legal process pertaining to your account or have other legal document retention requirements, we will retain your data for as long as we in good faith believe is necessary to comply with our preservation obligations. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your Personal Data to defend or assert our rights.

16. Cross-Border Data Transfers

In accordance with the GDPR and other applicable privacy laws, we may transfer your Personal Data from your country of residence to the U.S. (or other countries) and we process Personal Data both inside and outside of the United States and rely on legally-provided mechanisms to lawfully transfer data across borders (e.g., Standard Contractual Clauses).

Some of the third parties described in this Privacy Policy, which provide services to us under contract, are based in other countries that may have laws that are different, and potentially not as protective, as the laws of your country of residence. When we share information of our users in the Designated Countries, with such third-party service providers, where required by applicable privacy laws, we make use of the European Commission-approved Standard Contractual Data Protection Clauses or other appropriate legal mechanisms to safeguard such transfers of Personal Data, including our certification under the EU-U.S. Data Privacy Framework, its UK Extension and the Swiss-U.S. Data Privacy Framework, as described below.

Prezi complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.  Prezi has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.  Prezi has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.  If there is any conflict between the terms in this Privacy Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.  To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Prezi commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.

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17. Limitation of Liability

We use reasonable efforts to comply with the terms of this Privacy Policy and applicable law regarding the processing of Your Personal Data. Except as provided by applicable law, we shall not be responsible for direct or indirect damages that may result from non-compliance with this Privacy Policy.

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18. Non-Discrimination

We will not discriminate against You for exercising any of the rights granted to You by your national or regional data protection regulation. Unless permitted by the applicable data protection regulation, as applicable, we will not:

  • Deny You goods or services;
  • Charge You different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties’
  • Provide You a different level or quality of goods or services; or
  • Suggest that You may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer You certain financial incentives permitted by the applicable data protection regulation that can result in different prices, rates, or quality levels. Any regulation permitted financial incentive (currently provided for under the CCPA) we offer will reasonably relate to Your Personal Data’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires Your prior opt in consent, which You may revoke at any time.

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19. Contact – Dispute Resolution

We are committed to ensuring the privacy of personal data: You can contact the our Data Protection Officer via privacy@Prezi.com or hello@infogram.com if:

  • you have any questions about this Privacy Policy; 
  • you encounter any issue when having access to your Personal Data or related to your rights as described above;
  • you believe that we are not complying with the applicable local data protection laws of your country; or
  • you have a reason to believe that the security of your Personal Data has been compromised or misused.

 

When you want to report a claim by lodging a complaint to our Data Protection Officer, you will need to send a letter to the address mentioned at the end of this Privacy Policy or submit your claim using the email address referenced above containing (in addition to the information required by the form and depending on the type of rights) the name or reference of the concerned processing and any additional information as reasonably requested by our Data Protection Officer.

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If your usual place of residence is in the European Union, Lichtenstein, Norway or Iceland, you have a right to file a complaint with your local data protection authority.

Date of Entry into Force of the Privacy Policy and Changes to it

This Privacy Policy may be updated from time to time in accordance with certain requirements and circumstances, or where required by applicable laws and regulations so please check back periodically for updates. We may change this Privacy Policy at any time without prior notice. All changes are effective immediately after they are posted on Prezi’s or Infogram’s websites.  If major changes occur to this Privacy Policy, we may post a notice on the Prezi or Infogram website or platform.

 

Contact Information

If you have any questions, comments, or concerns relating to our Service or this Privacy Policy, please send an email to privacy@prezi.com or hello@infogram.com or write to us at:

Prezi Inc / Infogram

2041 East Street, PMB610

Concord, CA 94520

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We will make every effort to resolve your concerns.

Table of Contents

Terms of ServiceBusiness Terms and ConditionsPrivacy PolicyData Processing AgreementCookie PolicySubprocessorsAI Terms of UseIntellectual Property Rights PolicyInformation Privacy Consent PolicyTrademark and Brand Usage PolicyPrezi Desktop (EULA)Referral Program Terms and ConditionsApplicant Data Privacy PolicySurvey Promotion TermsCompany InformationAffiliate/Channel Program/Partner Agreement↑ Top
Last updated: November 27th 2024

IMPORTANT NOTICE REGARDING ARBITRATION FOR U.S. CUSTOMERS: WHEN YOU AGREE TO THESE TERMS YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND PREZI THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW THE “DISPUTE RESOLUTION” SECTION BELOW FOR DETAILS REGARDING ARBITRATION. 

1. Introduction

This is important, so please read carefully! Thank you.This is a binding legal agreement between the natural person or legal person (“Customer” or “you”) agreeing to these Terms of Service (“Terms”) and Prezi Inc. (“Prezi,” “us,” or “we”). By accepting these Terms, signing an Order, or using the services subject to these Terms of Service (collectively the “Service(s)” or “Prezi Service(s)”), you represent that you have civil and legal capacity, that you are of legal age and have the authority to bind the Customer to the Order, these Terms and the following additional terms and conditions and policies, which are hereby incorporated by reference (collectively, the “Agreement”)

  • Privacy Policy
  • Cookie Policy
  • Intellectual Property Rights Policy
  • Trademark and Brand Usage Policy
  • Prezi Desktop software EULA
  • Referral Program Terms and Conditions
  • AI Product Terms of Use
  • Information Privacy Consent Policy

Your use of and access to the Prezi Service, and the licenses granted herein are expressly conditioned upon your compliance with and acceptance of this Agreement.

If you register on behalf of a legal person, you represent to Prezi that you have the authority to bind that legal person and that your acceptance of this Agreement will be treated as acceptance by that legal person. The Prezi Services are not available to persons who are not legally eligible to be bound by this Agreement.

Changes and Modifications. Prezi may change or amend these Terms. If we make material changes, we will notify you, either through this page, the user interface, in an email notification, or through other reasonable means. Your use of the Service after the date such change(s) become effective will constitute consent to the changed terms. If you do not agree to the changes, you must immediately stop using the Service. Otherwise, the new terms will apply to you.

As long as you comply with this Agreement, Prezi grants you a limited, revocable, non-exclusive, non-assignable, non-sublicensable right to access and use the Service as it is intended to be used and in accordance with this Agreement and applicable law. We grant you no other rights, implied or otherwise.

Links to Other Sites. The Service may contain links to or allow you to interact with and make use of other independent third-party websites, products or services (“Third-Party Sites, Products and Services”). Access to Third-Party Sites, Products, and Services are provided solely as a convenience to our Visitors and Customers. Such Third-Party Sites, Products, and Services are not under Prezi’s control and Prezi does not necessarily endorse the content, advertising, products, services or other materials on or available from such Third-Party Sites, Products and Services. Your use of any Third-Party Sites, Products and Services may be subject to the third-party provider’s terms and conditions and privacy policy and may involve the disclosure or transfer of information from or about you to the third-party provider. You will need to make your own independent judgment regarding your use of and interaction with any Third-Party Sites, Products and Services. You acknowledge and agree that Prezi is not responsible for the availability of any Third-Party Sites, Products and Services and that Prezi shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or interaction with any Third-Party Sites, Products and Services.

2. Description of Service 

The Prezi Service is a living presentation, video - and data visualization tool for presenting and storytelling. The Service combines creative thinking and technological expertise to allow you to seamlessly create your own high-quality presentations, videos, webinars or other content, post and stream them to the internet, and share them with friends or colleagues. The Service includes AI-powered products and tools (“AI Products”), which are governed by these Terms in addition to our AI Product Terms of Use .

3. Trials

You are granted a nonexclusive, revocable right during the specified (14 day unless otherwise stated in writing) free trial period (the “Trial Period”) to access the Site and use the Service and Software and to permit your Users to do so, subject to these Terms. At the end of the Trial Period, the use of the Service by you and your Users will either (1) migrate to a standard paid subscription and be bound by the Prezi or Infogram, as applicable, terms and conditions applicable thereto, or (2) terminate.  You expressly agree that you waive any and all rights to a refund by engaging to have a Trial Period and attest herein to waive all such rights to a refund.

These Terms also govern any use of the Service by any person who has been supplied a user identification and password for the Service by you, on your behalf or at your request (each a “User”), and you agree to be responsible for any use of the Service by any of your Users. By using the Service or permitting any User to use the Service, you agree to these Terms. If you do not agree to all of the Terms, you do not have the right to access, or permit any User to access, the Site and use the Service and Software. These Terms comprise the entire agreement between you and us, and supersede all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between you and us, regarding the subject matter contained herein.

You may terminate the Trial Period prior to its scheduled end by issuing a written termination notice to Prezi. Upon Prezi’s receipt of the termination notice, the Trial Period will terminate, your license to use the Deliverables will terminate, you may not make any further use of the content / Deliverables you created. If you do not issue Prezi a written termination notice before the scheduled end of the Trial Period, you will have a worldwide, royalty-free, non-exclusive right and license to use the resulting content / Deliverables solely in connection with your Prezi account until your Prezi account expires or is terminated.  The current fee for the account type you have selected will automatically and immediately be charged to your payment instrument or account on the date your free Trial Period expires.

Free trials are limited to one concurrent period of 14 days unless stated of a different length. Users must not fraudulently obtain (or attempt to obtain) additional trial periods beyond the single free trial term.

While you may be able to create Private User Content during the Trial Period,  Prezi reserves the right to designate such Private User Content as Public User Content after the conclusion of the Trial Period if you do not convert your free trial into a paid Prezi account.

4. Conditions and Restrictions of Use, User Conduct

As a condition of use, and the licenses granted to you herein, you agree that you will not (and will not attempt to):

  • Distribute any part of, or parts of the Website or the Service, including but not limited to any content made available on or through the Services (“Content”), in any medium without Prezi's prior written authorization, unless Prezi makes available the means for such distribution through functionality offered by the Service.
  • Alter or modify any part of the Website or any of the Service.
  • Access Content through any technology or means other than as Prezi may explicitly designate for this purpose.
  • Circumvent, disable or otherwise interfere with any security-related features of the Service or features that (i) prevent or restrict use or copying of Content or (ii) enforce limitations on use of the Service or the content accessible via the Service.
  • Without Prezi’s express written permission, sell access to the Services or sell advertising, sponsorships or promotions placed on or within the Services or any User Content.
  • Use or launch any automated system (including, without limitation, any robot, spider or offline reader) that accesses the Service.
  • Collect or harvest any personal data of any user of the Website or any Service (and agree that this shall be deemed to include Prezi account names).
  • Use the Prezi Services (including the comments and email features) for spamming, advertising, or other solicitation of business in the course of trade or in connection with a commercial enterprise.
  • Solicit, for commercial purposes, any users of the Prezi Service.
  • Access the Prezi Services or User Content, other than as intended through and permitted by the normal functionality of the Prezi Services.
  • Copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Prezi Content, User Content, or other content for any purposes not expressly permitted herein, without the prior written consent of Prezi or the respective owners of the content.
  • Share login credentials or passwords or use of your account with any other person. You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify Prezi immediately of any unauthorized use of your account or password, or any other breach of security. If your account is a single user account, you must not knowingly allow others to use your account or password.
  • Use the Service to harass, threaten, impersonate, or intimidate anyone.
  • Upload, post, email, transmit, or otherwise make available any content that is unlawful, harmful, threatening, violent, sexually explicit, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Upload, post, email, transmit, publicly perform, or otherwise make available any content that violates the copyright, trademark, publicity, privacy, or other rights of third parties. You and not Prezi are responsible for assuring that you are not violating the copyright, trademark, publicity, privacy or other rights of third parties.  You must comply with all intellectual property and other laws applicable to your use of the Service.
  • Upload, post, email, transmit, publicly perform, or otherwise make available any content that features a photo or likeness of a person without having obtained documented consent. In the case of anyone under sixteen years of age, such documented consent will have been obtained from a legal guardian.
  • Upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “affiliate links,” or any other form of solicitation.
  • Upload, post, email, transmit, or otherwise make available any malware, adware, spyware, viruses or any software of a destructive or malicious nature.
  • Violate any laws applicable to your use of the Service (including but not limited to intellectual property and data protection laws).
  • Use the Service for any illegal or unauthorized purpose. You agree to comply with all applicable laws in all applicable jurisdictions (including your own jurisdiction).
  • Use the Service, or any content produced on or using the Service, to falsely suggest an affiliation, sponsorship, or endorsement on the part of Prezi for the topic and/or creator of the presentation.
  • Access the Prezi Services if your access has been suspended, revoked or terminated.

You agree that your failure to adhere to any of the above conditions, or any other provision of these Terms of Service, shall constitute a breach of these Terms of Service on your part.  In the event of breach or a documented alleged breach Prezi reserves the right to remove the content from being publicly available. The content will be removed permanently from being publicly accessible if a breach is confirmed.  It is your responsibility to diligently and responsibly adhere to these Terms.

System requirements. Use of the Prezi Services may require one or more compatible devices, Internet access (fees may apply), and certain software (fees may apply), and may require obtaining updates or upgrades from time to time. Because use of the Services involves hardware, software, and Internet access, your ability to access and use the Services may be affected by the performance of these factors. High-speed Internet access is recommended. You acknowledge and agree that such system requirements, which may be changed from time to time, are your responsibility.

5. Age Restrictions on Use of the Service

You may not use the Service if you are under 13 years of age. You represent that you are 13 or older, and that you will not permit a minor under the age of 13 to use the Service, your Prezi account, or otherwise interact with the Service. Prezi will never knowingly solicit or accept personally identifiable information or other content from a user or visitor who Prezi knows is under 13 years of age. If Prezi discovers that a user under 13 years of age has created an account, or that a user or visitor under 13 years of age has posted personally identifiable information or other content to the Service, Prezi will terminate the account and remove the information or other content.

Users between 13 and 18 (each a “Teen”) may not access or use the Service unless (i) both the Teen and their parent or legal guardian have first agreed to these Terms of Service; and (ii) the Teen uses an account established by their parent or legal guardian, under such parent or guardian’s supervision, and with such parent or guardian’s permission.  If you permit a Teen to use the Service, you hereby agree to these Terms of Service on behalf of both yourself and the Teen. You further agree that you are solely responsible for any and all use of the Service by your Teen regardless of whether such use was authorized by you.

6. Account Types

Prezi offers a variety of user accounts. You can find out about all the types of accounts, as well as their features and pricing, here . Services, features, account types and pricing are subject to change.

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7. Beta Services

Prezi may, from time to time, offer access to services that are classified as 'Beta version'. Access to and use of Beta versions may be subject to additional terms of service, policies and other agreements. Prezi makes no warranties and representations that a Beta version will ever be made generally available and reserves the right to discontinue or modify a Beta version at any time without notice. Beta versions are provided AS-IS, may contain bugs, errors or other defects, and your use of a Beta version is at your sole risk.

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8. User Content & Options

8.1 General

Prezi offers a number of ways to share, or not share, any presentations or other content, such as text, files, documents, graphics, images, audio and video that you create or make available through the Services, but excluding Prezi Content (“User Content”), including presentations, videos, with others.

Prezi Public (free) Accounts. If you have a Prezi Public (free) account, all of the User Content you create, including all of the information within your presentations, your videos, your other content, and your username will be available to anyone who has access to the internet (“Public User Content”). Public account holders with specific licenses may be able to create Private User Content, as defined below, including the option to create unlisted/private videos. Public User Content, including presentations or videos, can be viewed by other Prezi users, will appear in the searchable Prezi database, in publicly available search engines and will be available for others to access and view online. 

Re-useable Public User Content. If your content is designated as Public User Content, you may choose to “allow re-use” of that content (in the case of videos that are designated Public User Content, you are required to allow re-use). We may share your reusable Public User Content with our AI third-party partners who may use this content for their own commercial purposes, including without limitation, to train and improve their AI algorithms and models or to conduct AI research and development.

Paid Prezi Accounts. If you have a paid Prezi account, all of your User Content will not be accessible or viewable by other Prezi users or the Public (“Private User Content”) by default unless you elect to designate such User Content as Public User Content.  If you have an educational or paid Prezi account, you can choose to designate your content Public User Content or Private User Content.  Presentations designated as Private User Content will not be available to the public.  You may invite one or more people (a “Viewer”) to view your presentation or video by sending them a “share” or “invite” link. You can learn more about sharing here . You hereby do and shall grant to each Invited Viewer a worldwide, non-exclusive license to access, view, publicly perform, publicly display and communicate to the public your Private User Content. This license ends one year after you delete the Private User Content, including the presentation or video, or your account is closed (either by you or by us), except to the extent that the Private User Content has been shared with others and they have not deleted it.

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Prezi reserves the right to remove from display and/or delete any content, data or other material in Prezi’s reasonable business judgment or upon formal notice from the copyright or intellectual property owner, violates any of the above prohibitions or as directed by law enforcement agencies, regulators or legal process.

Sharing with edit rights. Regardless of whether your User Content has been designated as Public User Content or Private User Content, you may choose to share a presentation, video or other User Content in a manner that allows the person you’ve shared such User Content with (a “Co-editor”) to reuse or edit that User Content, or portions thereof as permitted by the Prezi Services. You can learn more about sharing with edit rights here . You hereby do and shall grant to each Co-editor a worldwide, non-exclusive license to use, store, reproduce, modify, create derivative works, communicate to the public, publish, publicly perform, publicly display, distribute and transmit User Content of which they are Co-editors. This license ends one year after you delete such User Content or your account is closed (either by you or by us), except to the extent that the User Content has been shared with the Co-editors and they have not deleted it.


Prezi Videos. You may create, stream, record and share videos using the Prezi Services. These videos may feature, among other things, the image of you, Prezi presentations, and other User Content. Live video feeds (including via Facebook Live and Zoom) are supported as well. As with all online activities, please exercise discretion in deciding what to post.

Integration with Other Services. Prezi supports sharing with other Third-party Services. You hereby grant to Prezi all rights necessary to connect your social media and other third-party accounts, and to effectuate your User Content sharing (including without limitation video streaming) with these platforms. Please be aware that third-party services are governed by their own terms and policies; it is your responsibility to familiarize yourself with them before posting. 

Prezi for Teams Accounts. If your account is part of a Prezi for Teams account, your account is subject to the terms and conditions of the agreement between Prezi and the owner of the Prezi for Teams account, i.e. the entity (the “Team Administrator”) that is financially responsible for any fees associated with the Prezi for Teams accounts belonging to that entity and which assigned your Prezi for Teams account to you. Those terms may be in addition to or different from the terms and conditions in this Agreement. Please note that the Team Administrator controls your Prezi for Teams account and may, among other things:

  • manage your account, including changing the privacy settings;
  • suspend or cancel your account;
  • grant, restrict or block access to your account;
  • view your account’s usage, including how and when your account is used;
  • view your account’s profile data;
  • read, copy, modify, export, share, store or delete Content (both Public User Content and Private User Content) in your account;
  • make Public User Content private;
  • make Private User Content public.

Please ask your Team Administrator about the specific conditions applicable to your Prezi for Teams account. You hereby do and shall grant to the Team Administrator a worldwide, non-exclusive license to use, store, reproduce, modify, create derivative works, communicate to the public, publish, publicly perform, publicly display, distribute and transmit the Public User Content or Private User Content of your Prezi for Teams account. This license ends one year after you delete the presentation or your Prezi for Teams account is closed (either by you, the Team Administrator or by us), except to the extent that the content has been shared with others and they have not deleted it.

Business Accounts. If you sign up for a Prezi Public Account or a Paid Prezi Account with an e-mail address using a domain owned by an organization (“Organization”) then, depending on your country of habitual residence and the agreement entered into between us and the Organization, your account (a “Business Account”) is subject to the terms and conditions of the agreement between Prezi and the Organization. Those terms may be in addition to or different from the terms and conditions in this Agreement. Please note that the Organization controls your Business Account and may have the same rights with regard to your Business Account that a Team Administrator has with regard to a Prezi for Teams account.

If you convert your account to a Business Account, the Organization may prevent you from subsequently converting your account to another account type. Please ask your Organization about the specific conditions applicable to your Business Account. You hereby do and shall grant to the Organization a worldwide, non-exclusive license to use, store, reproduce, modify, create derivative works, communicate to the public, publish, publicly perform, publicly display, distribute and transmit the Public User Content or Private User Content of your account. This license ends one year after you delete the presentation or your account is closed (either by you or by us), except to the extent that the content has been shared with others and they have not deleted it.

The Organization may request Prezi to block your account until you either convert your account to a Business Account or you associate a personal e-mail address with your account.

Your Accounts. You are solely responsible for (i) all use of the Services by you and your users, (ii) obtaining consent from your users to the collection, use, processing and transfer of User Content, and (iii) providing notices or obtaining consent as legally required in connection with the Prezi Services. We do not send emails asking for your usernames or passwords, and to keep your accounts secure, you should keep all usernames and passwords confidential. We may suspend the Prezi Services or terminate the Agreement if you, your users, or attendees are using the Services in a manner that is likely to cause harm to us or to third parties. You agree to notify us immediately in the event you become aware of a security breach.

Trials and Free Services. Your right to access and use the Prezi Services is not guaranteed for any period of time and we reserve the right, in our sole discretion, to limit or terminate the use of any Prezi Service at any time. If you are using the Services on a trial or promotional basis (“Trial Period”), your Trial Period and access to the Services will terminate (i) at the end of the Trial Period stated in your Order, or (ii) if no date is specified, 14 days after your initial access to the Prezi Services, or (iii) upon your conversion to a subscription. We may modify or discontinue any trials or promotions at any time without notice.

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8.2 Licenses you grant to Prezi for use of Public User Content and Private User Content.


With respect to Private User Content, you hereby do and shall grant to Prezi (and its successors, assignees, and third-party service providers) a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate to the public, publish, publicly perform, publicly display, distribute and transmit the content for the purpose of providing you, and those with whom you have shared your Private User Content, including but not limited to presentations, videos, with the Service. This license ends one year after you delete your Private User Content or your account is closed (either by you or by us), except (i) to the extent that your Private User Content has been shared with others and they have not deleted it, (ii) that if you are a habitual resident of a Member State of the European Economic Area, we retain a license to maintain a back-up copy of your Private User Content for two years and (iii) that if you are not a habitual resident of a Member State of the European Economic Area, we retain a license to maintain a back-up copy of your Private User Content indefinitely.

With respect to Private User Content, you hereby do and shall grant to Prezi (and its successors, assignees, and third-party service providers) a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate to the public, publish, publicly perform, publicly display, distribute and transmit the content for the following purposes:

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  1. as required to provide the Services to you or those with whom you have shared your Private User Content or as otherwise necessary for purposes of Prezi’s legitimate interests (including evaluating and responding to security incidents and legal requests), or
  2. as authorized or instructed by you or your users in this Agreement or in any other agreement between the parties, or
  3. as required to comply with our policies, applicable law (including copyright and intellectual property), or governmental request, or
  4. as required to conduct research and development for the further development of our Services in order to provide the Services to you and others (including account, service usage, feature usage, suitability for feature development and survey information).

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This license ends one year after you delete your Private User Content or your account is closed (either by you or by us), except (i) to the extent that your Private User Content has been shared with others and they have not deleted it, (ii) that if you are a habitual resident of a Member State of the European Economic Area, we retain a license to maintain a back-up copy of your Private User Content for two years and (iii) that if you are not a habitual resident of a Member State of the European Economic Area, we retain a license to maintain a back-up copy of your Private User Content indefinitely.

With respect to Public User Content, you hereby do and shall grant to Prezi (and its successors, assignees, and third-party service providers) a worldwide, perpetual, non-exclusive, royalty-free, fully paid, sublicensable (through multiple tiers), and transferable license to use, host, store, reproduce, modify, create derivative works, communicate to the public, publish, publicly perform, publicly display, distribute and transmit the Public User Content for any purpose, including without limitation (1) for the purpose of providing you, and those with whom you have shared Public User Content, including but not limited to your presentations, videos (including the public), with the Service; and (2) in connection with promotion and marketing of Prezi products and services, including without limitation allowing third parties to search or index the content, in connection with email promotions, product demonstrations, and the like. 

Further you agree that Prezi has the right to use your Public User Content (excluding your username) to train our algorithms, models, and AI products and services, to develop, improve and provide our Services, including Prezi AI.

Prezi makes no claim of ownership to your User Content and obtains no rights to your content other than as provided for herein.

When you upload User Content on or through the Service, you represent and warrant that, with respect to all User Content that you use, upload, transmit, publish and disseminate through the Service, (a) you have all the rights, consents, releases, permissions and licenses necessary to use, upload, transmit, disseminate, reproduce, publish, communicate to the public, publicly display, perform publicly, distribute, or otherwise exploit such User Content in connection with the Service (and to grant to Prezi and/or others the licenses set forth in this Agreement); (b) the User Content will not infringe or otherwise violate any rights, including but not limited to privacy, image, name, honor, dignity, copyright, trademark or any other intellectual property right, right of publicity and/or legal interests of any third party; (c) you have obtained documented consent from the owner or person in the case of an image to use such image in your Content.

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8.3 Expiration and revocability of licenses

Prezi makes it easy for users with qualified accounts to change a presentation’s public/private, and “allow reuse” status at any time.

However, uses made of your presentation, video or other User Content, whether by Prezi or its users, are subject to the licenses that were in place at the time such use was originally made by the person or entity who originally made the use. For example, licensed uses of Public User Content, or content that allows reuse, may continue to be made after such content is designated Private User Content, by those users or entities who previously used the content under the prior license.

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8.4 Third-party and linked/embedded content

Prezi gives you the option, when creating or editing a presentation, to search for and insert third-party content, including but not limited to images and content from other web-based platforms (such as Infogram), into your User Content (presentations, videos, etc.). Such third-party content is subject to the license terms and contractual provisions that accompany it, and you are solely responsible for compliance with all such terms and provisions. For example, if you use an image that is licensed pursuant to a Creative Commons license that prohibits commercial use, you may not use the image for commercial purposes. Similarly, if you use Infogram charts, custom images, YouTube videos, or other third-party content in your User Content, including presentations, videos, your use must be consistent with the terms of use provided by those third parties, and the licenses applicable to that content. Some license terms and contractual provisions may limit the manner in which you are permitted to use your User Content, such as share it with others, or allow re-use of presentation, video.

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8.5 Professional Services

If your Prezi account includes design services, training services or other professional services, (collectively, “Professional Services”), this section applies to your account.

Prezi will perform the Professional Services in a competent and professional manner.
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You will provide all assistance and cooperation to Prezi reasonably necessary to permit Prezi to perform the Professional Services. You acknowledge that failure to provide such assistance and cooperation may impair Prezi’s ability to provide the Professional Services and may result in additional charges being invoiced to you as a result of additional time or expenses incurred by Prezi as a result. You will be responsible for making, at your sole expense, any changes or additions to your hardware and software systems that may be required to support Prezi’s performance of the Professional Services or the installation, implementation and/or use of any deliverables specified (each, a “Deliverable” and, collectively, the “Deliverables”). You will assign a project manager to (i) assist and coordinate with Prezi in connection with its performance of the Professional Services, (ii) serve as a principal point of contact with Prezi and (iii) perform the review, analysis, and acceptance of the Deliverables.

Upon payment in full of the fees for your Prezi account which includes Professional Services, or upon payment in full of Prezi’s fees for the Professional Services if such fees are separate from the charges for your Prezi account, you will have a worldwide, royalty-free, non-exclusive right and license to use the resulting Deliverables solely in connection with your Prezi account on a trial basis for sixty (60) days from the date your Prezi account is activated (the “Trial Period”). You may terminate the Trial Period prior to its scheduled end by issuing a written termination notice to Prezi. Upon Prezi’s receipt of the termination notice, the Trial Period will terminate, your license to use the Deliverables will terminate, you may not make any further use of the Deliverables and you will be entitled to a credit for the portion of the fees which you paid which are applicable to the Professional Services which directly relate to the applicable Deliverables. If you do not issue Prezi a written termination notice before the scheduled end of the Trial Period, you will have a worldwide, royalty-free, non-exclusive right and license to use the resulting Deliverables solely in connection with your Prezi account until your Prezi account expires or is terminated.

Prezi reserves all rights to the Deliverables that are not expressly granted in these Terms of Service. Nothing in these Terms of Service will be construed as granting you any property rights in or to the Deliverables or in or to any invention or any patent, copyright, trademark or other intellectual property rights that have been issued, or that may issue, based on the Deliverables. The Deliverables are licensed hereby, not sold.

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9. Payment Terms

9.1 Payment for subscription

You agree to pay the then-current fee for your account type. Some Prezi accounts are offered with a free trial period. Such free trials are limited to one-per-user. Users must not fraudulently obtain (or attempt to obtain) additional trial periods beyond the single free trial term.

If your account began with a free trial, the current fee for the account type you have selected will automatically and immediately be charged to your payment instrument or account on the date your free trial expires. If your account did not begin with a free trial, the current fee for the account type you have selected will automatically and immediately be charged to your payment instrument or account on the date you signed up and then every 30 or 365 days after (depending on the billing cycle which applies to your account). Fees charged for one account type may not be credited towards other account types. All currency references are in U.S. dollars.

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Stored Credential Consent Agreement.   This Stored Credential Consent Agreement (“Agreement”) is between Prezi Inc. and its Affiliates and entities (“Prezi”, “we”) and you, the cardholder (“Cardholder” or “you”).

This Agreement is an integral part of these Terms and applies to Cardholders that request Prezi to make recurring payments and to store profile and transaction information including saving credit card information for future purchase during the checkout or payment flow.

You hereby acknowledge that Prezi or its payment service provider will need to store your credit card information, including but not limited to credit card number, expiration date and associated contact and transaction information, in order to process future payments (“Cardholder Data” or “CHD”) and you are hereby providing consent for that storage.

Your stored CHD will be used only to process future payment(s) through our payment processor(s). The use of other information that may be contained within the CHD such as your name and email address will only be used as specified in our Privacy Policy.

Prezi cancellation and refund policies are detailed herein, the recurring payment can be canceled, in accordance with the provisions in the Terms, through your account detail when logged in or by contacting Prezi Customer Support as stated below.

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9.2 Fraud protections

To protect against potential fraud, Prezi may take steps to verify the validity of the credit card information you provide to us. The verification process may include debiting an amount between $0.01 and $0.99 from your credit card account and then immediately crediting the same amount back to your credit card, as well as asking you to verify the amount debited in order to confirm that you are in possession of your credit card. Prezi will only use this process to screen for fraud and will not otherwise debit your credit card account except as part of a transaction conducted through your account for the Service. By providing Prezi with your credit card information, you authorize Prezi to debit and credit your credit card account for an amount less than one dollar for such verification purposes. Prezi may also engage third parties to provide fraud detection services.

9.3 Cancelation of subscription

Payment for subscriptions is non-refundable. If you cancel your recurring payment option, your account will remain active until its next renewal date. If you delete your account before the end of the term for which you paid, your account will be deleted however your account access will remain active until its next renewal date. In either case (cancellation or deletion), you will not be given any refund.

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9.4 Termination

If your payment method is invalid or rejected for any reason and a free Prezi Public version of your paid Prezi account type is available, your paid Prezi account will revert to the free Prezi Public account version and will be subject to the limitations of a free Prezi Public account, provided, however, that Prezi reserves the right to cancel your account entirely in such case. You will have the option of deleting any User Content from your account prior to its reversion to a Prezi Public account. In the event your paid Prezi account reverts to a free Prezi Public account, any content you previously created with a paid Prezi account and designated as Private User Content will remain Private User Content, but you will not be able to edit such content. New content you create with such an account will become Public User Content, which means any new content you create from that point forward is going to be public.

If your paid Prezi account began with a free trial and you do not purchase a subscription to the same or an upgraded version of those services before the end of the trial period, your paid Prezi account will automatically terminate at the end of the trial period. If your paid Prezi account is terminated for any reason or expires, any content you entered into the Service, and any customizations made to the Service by or for you, which are associated with your paid Prezi account will become unavailable.

Prezi further reserves the right to cancel, or revert to Prezi Public account status, the account of any user who attempts to fraudulently obtain Prezi educational pricing.

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9.5 Other payment provisions

9.5.1 Argentina

You grant Prezi, and any and all payment processors which may process payment transactions on behalf of Prezi, to close the FX contract and to transfer the funds relating to payments executed via RapiPago, Pago Fácil, or credit cards.

Any and all payment processors which may process transactions on behalf of Prezi do not account for collecting taxes, which might originate in relation to this operation.

9.5.2 Brazilia

You grant third parties designated by Prezi with powers to close the FX contract and to remit the funds relating to payments executed via boleto bancario, credit cards or PAYPAL.

The third parties mentioned above act on behalf of you and do not account for collecting taxes, which might originate in relation to this operation.

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9.5.3 Colombia

You grant Prezi, and any and all payment processors which may process payment transactions on behalf of Prezi, to close the FX contract and to transfer the funds relating to payments executed via Baloto, Botón PSE, or credit cards.
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Any and all payment processors which may process transactions on behalf of Prezi do not account for collecting taxes, which might originate in relation to this operation.

9.5.4 Chile

You grant Prezi, and any and all payment processors which may process payment transactions on behalf of Prezi, to close the FX contract and to transfer the funds relating to payments executed via Baloto, Botón PSE, or credit cards.
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Any and all payment processors which may process transactions on behalf of Prezi do not account for collecting taxes, which might originate in relation to this operation.

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9.5.5 Mexico

You grant Prezi, and any and all payment processors which may process payment transactions on behalf of Prezi, to close the FX contract and to transfer the funds relating to payments executed via Oxxo, credit cards, debit cards, or PAYPAL.

Any and all payment processors which may process transactions on behalf of Prezi do not account for collecting taxes, which might originate in relation to this operation.

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9.5.6 Peru

You grant Prezi, and any and all payment processors which may process payment transactions on behalf of Prezi, to close the FX contract and to transfer the funds relating to payments executed via Pago Efectivo, credit cards, debit cards.

Any and all payment processors which may process transactions on behalf of Prezi do not account for collecting taxes, which might originate in relation to this operation.

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10. Abuses

If you believe that Prezi, or any user of the Service, has violated your rights, including privacy, copyright, trademark or other rights, please submit an abuse report using our form . It is Prezi’s policy in appropriate circumstances to take-down any content (and/or terminate account holders) that infringe the rights of copyright holders).  You may contact us pursuant to the U.S. Digital Millennium Copyright Act (“DMCA”) or other applicable laws at copyright@prezi.com and review our Intellectual Property Rights Policy for more details. For privacy concerns, you may also contact us at privacy@prezi.com and review our Privacy Policy for more details.

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11. Prezi’s Intellectual Property

All intellectual property, e.g. text, fonts, graphics, pictures, icons, user interfaces, visual interfaces, photographs, trademarks, logos, design marks, sounds, music and its accompanying words, artwork, content, computer code, programs, software (collectively, “Prezi Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel,” and arrangement of such Prezi Content, contained on the Service is owned, disposed, controlled, or licensed by or to Prezi, and is protected by trade dress, industrial design, copyright, patent, and trademark laws, and various other intellectual property rights.

For more on how you can make use of our Prezi Content, in particular, word marks, logos and design marks, please review our Trademark and Brand Usage Policy . For more information on Prezi Desktop software license terms, please review the Prezi Desktop software EULA .

Except as expressly provided in this Agreement, including our Trademark and Brand Usage Policy, or otherwise permitted by law, no Prezi Content may be used, copied, reproduced, communicated to the public, modified, republished, uploaded, posted, publicly displayed, publicly performed, publicly performed by means of a digital audio transmission, encoded, translated, transmitted, or distributed in any way to any other computer, server, website, or any other medium for publication or distribution or for any purpose, without Prezi’s express prior written consent.

If you embed a presentation authored by Prezi within a third-party website or service – including but not limited to embedding a Prezi-authored presentation at your own website – you agree to attribute that presentation to Prezi as follows:

made by [creator]
© Prezi [year]
learn more at prezi.com

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12. Termination; Breach of this Agreement

You agree that Prezi may, at its sole discretion and without prior notice, terminate your account, your access to the Service, and/or block your future access to the Service. By way of example, but not by way of limitation, we may terminate your account if we determine that you have violated this Agreement or other agreements or guidelines that may be associated with your use of the Service. Please note that it is Prezi’s policy to terminate the accounts of users who repeatedly violate the intellectual property rights of third parties.

13. Disclaimer of Warranties

While Prezi attempts to make User Content available through the Service, Prezi does not guarantee access to, or hosting of, your User Content. For example, if User Content violates these Terms of Service, access to it may be disabled. Also, if a particular piece of content creates too large a demand on the Service, it may result in access to the content being temporarily or permanently disabled. You agree that Prezi will not be liable to you or to any third party for termination of your access to the Service for any reason.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. PREZI AND ITS SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, STOCKHOLDERS, AND LICENSORS (THE “PREZI AFFILIATES”) EXPRESSLY DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE OR ANY WARRANTY OR CONDITION ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE. PREZI AND THE PREZI AFFILIATES MAKE NO WARRANTY THAT (a) THE SERVICE WILL MEET YOUR REQUIREMENTS; (b) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (c) USER CONTENT WILL BE HOSTED AND/OR TRANSMITTED WITHOUT INTERRUPTION OR CESSATION; (d) ANY PRODUCTS, SITES, INFORMATION, OR OTHER MATERIAL, WHETHER IN TANGIBLE OR INTANGIBLE FORM, PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS OR ANY STANDARD OF QUALITY; AND (e) ANY DEFECTS IN THE OPERATION OR FUNCTIONALITY OF THE SERVICE OR RELATED SOFTWARE WILL BE CORRECTED.

ANY MATERIAL, INFORMATION, OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM AND/OR LOSS OF DATA THAT RESULT FROM THE DOWNLOAD OF SUCH MATERIAL. NO ADVICE, REPRESENTATION OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PREZI, THE PREZI AFFILIATES, OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT.

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14. Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT PREZI AND THE PREZI AFFILIATES WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES THAT MAY BE INCURRED BY YOU, HOWEVER, CAUSED. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY LOSS OF PROFITS, GOODWILL, OR BUSINESS REPUTATION; ANY LOSS OF DATA; ANY COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR ANY OTHER INTANGIBLE LOSSES. THIS ALSO INCLUDES, WITHOUT LIMITATION, ANY LOSS OR DAMAGES THAT MAY BE INCURRED BY YOU AS A RESULT OF (a) ANY CHANGES THAT PREZI MAY MAKE TO THE SERVICE; (b) ANY PERMANENT OR TEMPORARY CESSATION OF THE SERVICE; (c) THE DELETION OR CORRUPTION OF OR FAILURE TO STORE ANY CONTENT OR OTHER PROPERTY MAINTAINED THROUGH THE SERVICE; OR (d) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE. THE LIMITATIONS AND EXCLUSIONS OF LIABILITY ABOVE SHALL APPLY IRRESPECTIVE OF THE THEORY OF LIABILITY, INCLUDING CONTRACT (INCLUDING FUNDAMENTAL BREACH), WARRANTY, PRODUCT LIABILITY, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE), OR OTHER THEORY, EVEN IF WE (OR OUR AFFILIATES) HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF PREZI, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIM UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES OVER THE PRIOR SIX-MONTH PERIOD OR $100, WHICHEVER IS GREATER.

YOU SPECIFICALLY ACKNOWLEDGE THAT PREZI AND THE PREZI AFFILIATES SHALL NOT BE LIABLE FOR USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

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15. Exclusions and Limitations

SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS THAT ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND, IN SUCH INSTANCES, PREZI AND/OR THE PREZI AFFILIATES’ LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

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16. Please Review User Content for Appropriateness Before Use

Prezi has not reviewed the User Content featured on the Service to determine whether they are suitable or appropriate for your intended audience. Before using any of the User Content (including presentations and videos) featured on the Service, please PREVIEW THEM CAREFULLY to ensure that the materials are appropriate for your audience, and for any other uses you intend to make. Prezi is not responsible for any User Content on the Service. If you find any content on the Service that you believe is objectionable, or that violates these Terms of Service or Prezi’s conduct guidelines, please report us an abuse by completing the form or feel free to notify us at abuse@prezi.com.  Breach of these Terms will result in Prezi removing the content from public availability.  In the event of a documented allegation of such misuse, Prezi has the right to temporarily make such content private pending your resolution of the matter.  Prezi is not responsible for investigating or dispositioning allegations of misuse.

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17. Indemnification

You agree to indemnify and hold Prezi and/or the Prezi Affiliates harmless from and against any and all liabilities and costs (including reasonable attorney’s fees, subject to Section 19 below) incurred by Prezi and/or the Prezi Affiliates in connection with any claim arising out of your breach of the Agreement. Prezi reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

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18. Governing Law and Forum Choice

These Terms and any action related thereto will be governed by the Federal Arbitration Act, federal arbitration law, and the laws of the State of California, without regard to its conflict of laws provisions.  Except as otherwise expressly set forth in Section 19 “Dispute Resolution,” the exclusive jurisdiction for all Disputes (defined below) that you and Prezi are not required to arbitrate will be the state and federal courts located in San Francisco and you and Prezi each waive any objection to jurisdiction and venue in such courts.

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19. Dispute Resolution

Please read this section carefully. It affects your rights.

Most disputes can be resolved informally. If you have a concern, please contact us and include your name, a detailed description of the dispute, and the relief you seek. If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here:  https://ec.europa.eu/consumers/odr .

In the unlikely event that we are unable to resolve your concern to your satisfaction (or if we haven’t been able to resolve a dispute that Prezi has with you after attempting to do so informally), either of us may bring a formal proceeding.

If you are a U.S. resident, you also agree to the following mandatory arbitration provisions:

Mandatory Arbitration of Disputes.  We each agree to resolve any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or use of the Services (collectively, “Disputes”) solely through binding, individual arbitration and not in a class, representative or consolidated action or proceeding.  You and Prezi agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of these Terms, and that you and Prezi are each waiving the right to a trial by jury or to participate in a class action.  This arbitration provision shall survive termination of these Terms.  

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Exceptions. As limited exceptions to the “Mandatory Arbitration of Disputes” section above: (i) we both may seek to resolve a Dispute in small claims court if it qualifies; and (ii) we each retain the right to seek injunctive or other equitable relief from a court to prevent (or enjoin) the infringement or misappropriation of our intellectual property rights. 

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Conducting Arbitration and Arbitration Rules. The arbitration will be conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by these Terms. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. A party who wishes to start arbitration must submit a written Demand for Arbitration to AAA and give notice to the other party as specified in the AAA Rules. The AAA provides a form Demand for Arbitration at www.adr.org . 

Any arbitration hearings will take place in the county (or parish) where you live, unless we both agree to a different location. The parties agree that the arbitrator shall have exclusive authority to decide all issues relating to the interpretation, applicability, enforceability and scope of this arbitration agreement.

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Arbitration Costs. Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules, and we won’t seek to recover the administration and arbitrator fees we are responsible for paying, unless the arbitrator finds your Dispute frivolous. If we prevail in arbitration we’ll pay all of our attorneys’ fees and costs and won’t seek to recover them from you. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law.

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Injunctive and Declaratory Relief. Except as provided in the “Exceptions” section above, the arbitrator shall determine all issues of liability on the merits of any claim asserted by either party and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. To the extent that you or we prevail on a claim and seek public injunctive relief (that is, injunctive relief that has the primary purpose and effect of prohibiting unlawful acts that threaten future injury to the public), the entitlement to and extent of such relief must be litigated in a civil court of competent jurisdiction and not in arbitration. The parties agree that litigation of any issues of public injunctive relief shall be stayed pending the outcome of the merits of any individual claims in arbitration.

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Class Action Waiver. YOU AND PREZI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, if the parties’ Dispute is resolved through arbitration, the arbitrator may not consolidate another person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this Dispute Resolution section shall be null and void.

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Severability. With the exception of any of the provisions in the “Class Action Waiver” section of these Terms, if an arbitrator or court of competent jurisdiction decides that any part of these Terms is invalid or unenforceable, the other parts of these Terms will still apply.

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20. General Terms

Entire Agreement. This Agreement is the whole legal agreement between you and Prezi. It governs your use of the Service and completely replaces any prior agreements between you and Prezi with respect to the Service. You may also be subject to additional terms and conditions that may apply when you use or purchase other products or services from Prezi.

Severability of Terms; Non-waiver of Terms. If any portion of the Agreement is held to be invalid or unenforceable, such provision shall be stricken and the remainder of the Agreement enforced as written. If Prezi does not exercise or enforce any legal right or remedy including those contained in the Agreement or arising under applicable law, this will not be taken to be a formal waiver of our rights.

Miscellaneous. Both parties are independent contractors and nothing in this Agreement creates a partnership, agency, fiduciary or employment relationship between the parties. No person or entity not a party to the Agreement will be a third party beneficiary. Our authorized distributors do not have the right to modify these Terms of Service or to make commitments binding on us.

21. Additional Terms


High-Risk Use
. Except as otherwise set forth in a Prezi Service Description, you understand that the Prezi Services are not designed or intended for use during high-risk activities.

Recording. Certain Services may provide functionality that allows you to record audio and data shared during presentations, webinars or sessions. You are solely responsible for complying with all applicable laws in the relevant jurisdictions while using any recording functionality.

Assignment. You may not assign your rights or delegate your duties under these Terms of Service either in whole or in part without Prezi’s prior written consent. Any attempted assignment by you without Prezi’s consent will be void. Prezi may assign these Terms of Service or delegate its duties hereunder without restriction and without the requirement of prior notice to you.

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22. How to contact us

You may contact us by visiting: https://prezi.com/contact/ .

Prezi’s mailing address is:
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Prezi Inc.
2041 East Street, PMB610, Concord, CA 94520 USA

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