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IT Roadmap

Transcript: Information Technology @ Clark Goals Goals Overview of ITS Today - What we do today Vision - What we will do Success - How will do it Discussion Through discussion with senior leaders across the university, determine the current state of IT, detailing strengths and areas of growth. Provide a vision and goals to advance the effectiveness of IT. ITS Information Technology Services Carlson Hall Main Office Systems Administration Networking & Telecommunications Endpoint Administration Enterprise Systems Information Privacy & Security Goddard Library Help Desk Academic Technology Services Jonas Clark Media Services 151 Woodland Enterprise Administrative Applications Today We spend approximately 80% of our time on maintenance Which can lead to the "Department of No" Current State Data Management (Argos & HelioCampus) Faculty Activity Reporting IRB Request Management (Axiom) Banner 9 Terra Dotta Degree Audit Deposited Student Checklist HR Applicant Management Multi-Factor Authentication Rave Guardian Digital Asset Management Wireless Presenting Network Upgrade Projects On-Tap PowerFAIDS Advising Application Raisers Edge Migration FLAC Telecom Migration Little Center Renovation Digital Fluency Information Security Training Fixed Asset Management Library System Migration Current Projects Vision ITS will be a trusted partner to enable the Clark community to obtain their goals through the use of information technology. Trusted Partner: A long-term relationship that is sought out and key to each other's success. Trusted partners bring... Value Credibility Transparency Respect Desire to learn Consistency More... Why Partner? Complex Problems Require Complex Solutions Information as a University Asset Focus on Core Competency Minimize Risk Communication Say what we'll do, then do what we say Share the why Reliability Build Trust Required Foundation Teach to Fish Success How We Will Succeed Great things in business are never done by one person. They're done by a team of people. Redesign Governance What constitutes a project Process Transparency Ensure Alignment with Gain Share & Listen to the Why Discuss Risk Appreciate the Experience Define Roles Then Deliver Align Action With Priorities Willingness to Evaluate Existing Process Better Utilize Existing Tools Hurdles to Success Time As a resource From the community Senior Leadership Commitment Community willing to embrace partnership "No" will not be eliminated Discussion

IT RoadMap

Transcript: Intrusion Detection System Information Security Monitoring Vulnerabilities Identification: - Operating System Level - Service (IIS, ...) Level - ASP application Level: Amazon side possibilities Blocking the countries out of business scope Cluster appliance installation alternative Tailor-made solution alternative Performance SLA (Amazon dependency) 7/24 monitoring of the services Monitoring software installation/configuration Escalation Penetration Test OS/Services Hardening Firewall IDS/IPS Information Security Monitoring Firewall IIS/DB Performance Tuning Backup Monitoring Geographical Redundancy Operating System Level IIS Level: - Intrusion module tuning/review - Pros / Cons - Evaluating other alternatives Application Level: - Disabling unused functions - Disable not necessary parametrization Performing DoS attack and monitor Brute-force authentication attack Blocking suspicious country IPs . Roadmap ., Availability Backup Penetration Test OS/Services Hardening Installation of software consolidating the logs from the Operation System/Services Tuning of the reporting according to the application dynamics Periodic monitoring of the reports Monitoring Compliance Network Determination of the Best Practices/Standards: - Operating System level - Services(IIS, Intrusion module, DB, …) level - Codebase - Naming Documentation Applying the standards on all projects Clarify Amazon dependencies Load Balancing 14 Subat Intrusion Detection/Prevention (IDS/IPS) Penetration Test, fixing, retest Rule based IDS Statistical IDS Firewall integration (Amazon dependency) Reporting IIS tunings (kernel-mode, user-mode) DB level execution plans DB indexes review Latency limitation tests Bandwidth limitation tests QoS (Amazon dependency) Active/passive instances on another EC2 region/Turkey Codebase & DB replication Security Operation System Tuning Network Operating System Load Balancing IIS/DB Performance Tuning TCP parameters I/O priorities Queue lengths File System block-size SQL injection URL manipulation GET/POST methods CSS ... Information Security Monitoring Geographical Redundancy Review of the current load balancer (Parameterization, switchover test) DB based vs. HTTP based sessions performance analysis (Amazon Dependency) Backup schedules review Codebase backups Restore Procedure/Test

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