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Thanapon Sathitwitayakul

on 18 April 2010

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Transcript of trust

ASSUMPTION UNIVERSITY Organizational Behavior How TRUSTING ARE YOU? By Thanapon & Thanakorn Sathitwitayakul Trust: A key ingredient of Teamwork Trust is both and emotional and logical
act. Emotionally, it is where you expose
your vulnerabilities to people, but
believing they will not take advantage
of your openness. Three Dimensions of Trust Trust is reciprocal faith in others' intentions and behavior. Normally, we tend to give what we get; Trust begets trust; distrust begets distrust. Overall Trust expecting fair play, the truth, and empathy. Emotional Trust Reliableness having faith that someone will not misrepresent
you to others or betray a confidence. believing that promises and appointments will be kept and commitments met. How to build trust components Communication: Support: Respect: Be candid and tell the truth. Be available and approachable. Delegation and actively listening to others' ideas. Fairness: Predictability: Competence: Give credit and recognition to those who deserve it. Be consistent and predictable in your affairs. Enhance you credibility by demonstrating good
business sense. Let's see the result. 77 - 100 : High
45 - 76: Moderate 11 - 55: Low Trust is precious thing. Get a rearview mirror. Lock up your valuables. Time for Discussion THANK Y U Trust is recipocal faith in others' intension and behavior.
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