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Opening a Hotel:

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Nilüfer Ağcakışla

on 5 June 2014

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Transcript of Opening a Hotel:

Opening a Hotel:
A Practical Human Resources Insight to Common Challenges Encountered in a Pre-opening Hotel Environment.

Nilüfer Ağcakışla

Hospitality business is a rapidly growing scenario in some of the most important hubs of the world. Today, opening a Hotel has become a new business itself and so is bringing specific expertise valuable to the hospitality job market.
2012 : 10 openings
2013 : 11 openings
2014 : 27 openings (6 completed - on operation)

Opening a Hotel
As a New Business
Are you able to deal with defects from the project side and take corrective actions ?

Do you have Motivational Benefits ?

Have you managed a small break for all ?

Did you anaylise constants results and constructive feedback during Simulations?

Did you focus on the most important three factors: Service Standards, Technical Skills, Product Knowledge?

Have you been flexible enough?

Tips for Success
Istanbul - International Chains'
Hotel Openings 2014

Shangri-La Bosphorus, Istanbul (May 2013)

Shangri-La Hotel, At The Shard, London (May 2014)

Two Real World Case Study
Sourcing and Recruitment Strategies
What's going to happen?
Potential Issues
The Foundation of Corporate Culture
Training and Development Planning
Simulation Exercise
Task Force Management
Thank You!
Full transcript