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New and Improved Student Orientation Presentation!

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BonAppetit Managers

on 4 October 2018

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Transcript of New and Improved Student Orientation Presentation!

Benefits:
one free meal per shift worked
flexible scheduling
chance for promotion

email is our primary method of communication
students are expected to check their student email at least once every 24 hours
contact us:
bonappstudentsupervisor@gmail.com
1-920-832-7315
Communication Agreement
Uniforms
blue polo
black formal pants
black hat
black apron
closed-toe, closed heel shoes
socks
name tags must be worn (in office)
Front of House
appropriate, protective long pants
blue dish polo
black hat
plastic apron
closed-toe, closed heel shoes
socks
non-slip overshoes
Back of House
Do
not
wear...
bracelets
rings
dangling earrings
nail polish

wristwatches are allowed

hair, including facial hair, must be clean, combed, and neatly trimmed

shoulder length or longer hair must be securely tied back, away from the face, and off the shoulders

chewing gum or use of tobacco is prohibited
For All Positions
Health and Safety
wash your hands frequently

any cuts or infections must be cleaned and covered
first-aid kits are on-site!

disposable gloves should be worn at all times, especially for handling food, raw meat, and clean dishes & utensils
Personal Hygiene
eating or drinking anywhere in the servery is strictly prohibited

all employee beverages must be kept in appropriate cups

No plates, cups, mugs or silverware should leave Bon Appetit. Clam shells are available to purchase from the cashier.
Food and Drink
ask for help
when lifting things that are too heavy

call out safety commands turning corners, and entering doorways - CORNER, BEHIND, COMING THROUGH...

clean up all spills immediately

wet floor signs

broken glass or dishes

only a butter knife should be handled

any surface may be hot or slippery

immediately report any injury to the Bon Appétit Manager on Duty
Safety on the Job
3.75 hours or more = ten minute paid break

students working more than 5.0 consecutive hours are entitled to an unpaid half-hour meal period that will be scheduled by the Student Supervisor or non-student lead on shift

taking a break longer than given will result in the marking of a tardy and given the tardy occurrence points
Disciplinary
Policies

Using Voyager
Pay Period is every two weeks.... Sunday-Saturday, Sunday- Saturday

End of the pay period on that last Saturday, all hours worked in that 2 week pay period are to be reported in Voyager by 10:00pm the next day (the Sunday following the end of the pay period)

Round punches to the quarter hour in Voyager, like in the TimeClick program

If a student fails to report time properly through Voyager
you may not be paid
until you submit your time for the next pay period

You will have TWO Time Sheets in Voyager to fill out: Student Dining Service Worker & Weekend Dining Service Worker - pay is $1.50 more on weekends so
Saturday and Sunday hours will want to go on the Weekend Time Sheet
Report Your Time!

drinking alcohol, using drugs, or abusing controlled substances at work – or coming to work under the influence of alcohol, drugs, or controlled substances -
is unacceptable and will lead to immediate termination


theft of any food or non-food item, regardless of value, from any Bon Appétit facility will result in disciplinary action

insubordination (refusing to carry out the duties assigned), or failure to follow any rules or regulations outlined in the handbook will result in disciplinary action

cell phones, music players, and headphones must be kept in the office's Phone Spa or downstairs in the changing rooms during your shift
Disciplinary Action and Probation
Attendance
and Subbing
If an employee is unable to attend their scheduled shift, he or she must notify the Managers as soon as the conflict arises, and find a Bon Appétit student employee replacement.
the phone list and the Designated Student Email List should be used to find subs.
when a worker finds a sub, it is his or her responsibility to provide an email that the sub has agreed to take the shift
once an employee agrees to sub for another employee on a specific shift and the Student Managers have documentation, the person looking for a sub is relieved of all responsibility for their shift on the given date, and the sub is entirely responsible for the shift and any consequences of missing it
if a student is unable to find a sub for their shift, they are expected to attend their shift
Missing a Shift
A mandatory activity scheduled by a professor, coach or instructor (required rehearsal, performance, lecture, Björklunden trip, or other required course activity/event) will be excused, but...

For the absence to be excused, a student must provide
at least a week's notice

of the absence. If it is
less
than a week notice, an email/note from the professor/ instructor is required for the absence to be excused

Homework and study sessions of any kind
are NOT
considered academic conflicts

QUICK NOTE: conflicts due another job will not be excused
If an employee is experiencing any of the following symptoms:
fever, diarrhea, vomiting, horrible cough, flu
he/she should not report to work unless discussed with managers

Regular colds are okay to work as long as you are not constantly coughing and wiping your nose

Students must CALL IN
AND
EMAIL the Student Managers prior to the shift they cannot attend when giving LESS THAN a 24 hour notice
two sick days per term without providing management with proper documentation (doc. can consist of doctor or nurse’s note, email, phone call)

subsequent absences due to illness will require a note from a doctor or nurse in order to be considered excused

failure to provide a note after the first two note-free absences will result in an unexcused absence
Excused Absences
Illness
Academic Conflict
Excused Sick Days
tardiness is defined as:
clocking in late
clocking in without being properly dressed and prepared to begin the shift
or taking a longer break than allotted

we give a visible 2 minute grace period for punches in at the beginning of each shift (example: when scheduled for a 5:30 shift, a punch in at 5:32 will be considered on time, but 5:33 will be tardy).
Tardiness
if a student is notifying the Student Managers of a sub request more than 24 hours before the shift, only an email is required
if the notification occurs less than 24 hours before the shift, the student must both EMAIL AND CALL IN the sub request
notification must be provided at least 1 week before the shift for non-emergency reasons and if possible, as soon as possible before the start of the shift for emergency reasons (ie: illness, injury, family emergencies, at management discretion).
when calling in or emailing the Student Managers with a sub request, a student must provide ALL of the following information:

Name
Shift Type
Shift Time
Shift Day
Shift Date
Reason for absence
Notifying Us of an Absence
Tardy less than half of shift - 0.25 occurrences

Tardy more than half of a shift - 0.5 occurrences

Absent for a non-illness or non-academic reason, no sub found, all e-mails sent in appropriate time frame; phoned other employees- 1 occurrence

Illness -if 2 sick days have been used and no note is provided/no sub - 1 occurrence

Academic conflict - notification not given more than a week/ no note in advance - 1 occurrence

“No Call No Show” Absence – e-mails not sent; phone calls not made - 1.25 occurrences
Occurrences are points given in the event that student workers fail to follow the rules laid out in the student handbook:





Occurrences will be reset at the start of each term
The Attendance Point System
If a student wishes to drop a shift, they must provide the student managers with one week written notice (preferably via email)

Unless the student gets a sub or is excused by student managers, the student is expected to attend this shift during the one week notice period
Dropping a Shift
student employees are not allowed to work more than 20 hours per week when classes are in session
if a student employee works for two or more campus employers, the total number of hours for all jobs worked per week must not exceed 20
if a student works more than 20 hours per week when classes are in session, or for more than 40 hours when classes are not in session, disciplinary action will be taken
Hours Limitation
a student employee may be employed as a Sub Only worker, in which case they will have no pre-scheduled work shifts, but will have the option of filling in for other students who may be looking for subs
a Sub Only employee is required to work a minimum of fifteen hours per term when going to Sub-Only Employment.
if the employee fails to work the minimum of fifteen hours per term, they will not be eligible for sub only in the future.
to obtain Sub Only employment, the student employee must notify the Student Manager to discuss when Sub Only Employment would start
Sub Only Employment
Breaks and Meal Periods

Welcome To
Bon Appétit

Occurrence Attendance Point System
Full transcript