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New and Improved Student Orientation Presentation!

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BonAppetit Managers

on 25 October 2016

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Transcript of New and Improved Student Orientation Presentation!

Benefits:
one free meal per day worked
flexible scheduling
chance for promotion

email is our primary method of communication
students are expected to check their student email at least once every 24 hours
contact us:
bonappstudentsupervisor@gmail.com
1-920-832-7315
Communication Agreement
Uniforms
blue Bon Appétit polo
black formal pants
black skull cap
black apron
closed-toe, closed heel shoes
socks
name tags must be worn (in office)
Front of House
appropriate, protective long pants
blue bon appetit dish polo
black skull cap
plastic apron
closed-toe, closed heel shoes
socks
non-slip overshoes
Back of House
bracelets, watches, rings, dangling earrings are not allowed
non-earlobe piercings are permissible at management discretion
hair, including facial hair, must be clean, combed, and neatly trimmed and arranged
shoulder length or longer hair must be securely tied back away from the face and off of the shoulders
colored nail polish is not permitted
uniforms must be of the appropriate size, tucked in and buttoned
For All Positions
Health and Safety
frequently wash hands
any cuts or infections must be cleaned and covered
disposable gloves should be worn at all times, especially when handling ready-to-serve food, raw meats, and clean dishes and utensils
use of tobacco or chewing gum while on shift is strictly prohibited
Personal Hygiene
eating or drinking anywhere in the servery is strictly prohibited
all employee beverages must be kept in designated student cups, and may be placed in the designated areas in the back of house
all cups must be labeled with a strip of masking tape with the employee's name and the current date
if a student wishes to prepare a meal while on shift (to be eaten later) they may compose a plate, wrap it in cling wrap, label it with their name and the current date, and store it in the hot box or cooler
No plates, cups, mugs or silverware should leave Bon Appetit. Clam shells are available to purchase from the cashier.
Food and Drink
lift with your legs, and ask for help lifting things that may be too heavy
when moving carts, always maintain a moderate place, and be extra cautious when changing directions, calling out safety commands turning corners, and entering doorways - CORNER, BEHIND, COMING THROUGH...
clean up all spills immediately, and post a wet floor sign near any slipping hazards
if glass or ceramic breaks,
do not
pick it up with your hands
use a broom and dustpan to clean up dangerous broken dishes and dispose of the pieces in the designated broken dish bucket (in the utility closet)
do not block doors, stairways, or paths with any obstacles
handling of any knives other than butter knives is prohibited at all times unless the student has completed the Knife Training process
be mindful that any surface may be hot or slippery
immediately report any injury to the Bon Appétit Manager on Duty
Safety on the Job
students working 3.75 hours or more in a shift are entitled to a ten minute paid break
students working more than 5.0 consecutive hours are entitled to an unpaid half-hour meal period that will be scheduled by the Student Supervisor or non-student lead on shift
breaks cannot be used at the beginning or the end of a shift
taking a break longer than given will result in the marking of a tardy and given the tardy occurrence points
Disciplinary
Policies

Using Voyager
All time is reported on Voyager by 3:00pm on the Sunday following the end of the pay period (this includes all regularly scheduled shifts as well as all subbed/extra shifts worked during that pay period)
If a student fails to report time properly through Voyager you may not be paid until your time is submitted and onto the next pay period.
punches are rounded to the quarter hour
Time sheet problems are to be reported immediately to the Student Managers
In the case that a student employee forgets to punch in or out, he or she must notify a Student Supervisor or contact the Student Managers .
Report Your Time!

drinking alcohol, using drugs, or abusing controlled substances at work – or coming to work under the influence of alcohol, drugs, or controlled substances is unacceptable and will lead to immediate termination.
theft of any food or non-food item, regardless of value, from any Bon Appétit facility will result in disciplinary action*
the inappropriate use of cell phones, music players, or other distracting electronics while on the job will result in disciplinary action*
insubordination (refusing to carry out the duties assigned), or failure to follow any rules or regulations outlined in the handbook will result in disciplinary action*
* disciplinary action for any offense may consist of a disciplinary meeting, employment probation, or employment termination, at management discretion
Disciplinary Action and Probation
Attendance
and Subbing
If an employee is unable to attend their scheduled shift, he or she must notify the Managers as soon as the conflict arises, and find a Bon Appétit student employee replacement.
the phone list and the Designated Student Email List should be used to find subs.
when a worker finds a sub, it is his or her responsibility to provide an email that the sub has agreed to take the shift
once an employee agrees to sub for another employee on a specific shift and the Student Managers have documentation, the person looking for a sub is relieved of all responsibility for their shift on the given date, and the sub is entirely responsible for the shift and any consequences of missing it
if a student is unable to find a sub for their shift, they are expected to attend their shift
Missing a Shift
Björklunden trips – will be excused if the trip is required for a class. Students must notify managers at least 1 week in advance as well as provide a note/email for the absence.
other jobs – any conflicts that arise due to employment with another job will not be excused, except at management discretion
Special Cases
an academic conflict is defined as a mandatory activity scheduled by a professor, coach or instructor (rehearsal, performance, required lecture, or other required course activity/event)
homework or study sessions of any kind are NOT considered an academic conflict.
For the absence to be excused, a student must provide at least a week's notice of the absence. If the event is scheduled within a week, a note must be provided
If a note is not provided from a professor, the absence will be unexcused.
if an employee is experiencing any of the following symptoms:
fever, diarrhea, vomiting, horrible cough, flu
he/she should not report to work unless discussed with managers.
students must call in
and
email the Student Managers prior to the shift they cannot attend when less than a 24 hour notice
if a student is not feeling well and is dismissed from a shift by their supervisor less than halfway through the shift, it will be considered an illness-related absence
a student will be allowed a maximum of two sick days per term without providing management with proper documentation. (documentation can consist of doctor or nurse’s note)
subsequent absences due to illness will require a note from a doctor or nurse in order to be considered excused
failure to provide a note after the first two note-free absences will result in the absence being treated as an unexcused absence
If you get a note/find a sub, all illness absences are excused without taking a sick day.
Excused Absences
Illness
Academic Conflict
Excused Absence Policy
tardiness is defined as:
clocking in late
clocking in without being properly dressed and prepared to begin the shift
or taking a longer break than allotted
we give a visible 2 minute grace period for punches in at the beginning of each shift (example: when scheduled for a 5:30 shift, a punch in at 5:32 will be considered on time, but 5:33 will be tardy).
Tardiness
if a student is notifying the Student Managers of a sub request more than 24 hours before the shift, only an email is required
if the notification occurs less than 24 hours before the shift, the student must both email AND call in the sub request
notification must be provided at least 1 week before the shift for non-emergency reasons and if possible, as soon as possible before the start of the shift for emergency reasons (ie: illness, injury, family emergencies, at management discretion).
when calling in or emailing the Student Managers with a sub request, a student must provide ALL of the following information:

Name
Shift Type
Shift Time
Shift Day
Shift Date
Reason for absence
Notifying Us of an Absence
Academic conflict – all e-mails sent in appropriate time frame; came in up to 30min prior and/or immediately after if necessary, note provided if needed - 0 ocurrences
Illness – phone call made and all e-mails sent in appropriate time frame, note provided if needed/sub is found - 0 Occurences
Tardy less than half of shift - 0.25 occurrences
Tardy more than half of a shift - 0.5 occurrences
Absent for a non-illness or non-academic reason, no sub found, all e-mails sent in appropriate time frame; phoned other employees- 1 occurrence
Illness -if 2 sick days have been used and no note is provided/no sub - 1 occurrence
Academic conflict - notification not given more than a week/ no note in advance - 1 occurrence
“No Call No Show” Absence – e-mails not sent; phone calls not made - 1.25 occurrences
Occurrences are points given in the event that student workers fail to follow the rules laid out in the student handbook.
3.0 Occurrences= Verbal Warning
4.0 Occurrences= Written Warning
5.5 Occurrences= Terminated
Occurrences will be reset at the start of each term
The Attendance Point System
if a student wishes to drop a shift, they must provide the student managers with one week written notice (preferably via email)
unless a replacement is found, or the student is excused by the student managers, the student is expected to continue to attend this shift during the one week notice period.
Dropping a Shift
student employees are not allowed to work more than 20 hours per week when classes are in session
if a student employee works for two or more campus employers, the total number of hours for all jobs worked per week must not exceed 20
if a student works more than 20 hours per week when classes are in session, or for more than 40 hours when classes are not in session, disciplinary action will be taken
Hours Limitation
paychecks will be direct deposited into your bank account every other Friday
wages:
New Hire: $7.35
Probationary Student Supervisor: $7.75
First year Student Supervisor: $8.50
Probationary Student Manager: $8.75
Student Manager: $9.00
raises will be given each year based on performance (as long as a student has worked at least two terms in that academic year, with at least 20 hours of scheduled work in each term) at management discretion
if a student ends his/her employment with Bon Appétit and is later rehired, he or she will begin employment at $7.35.
Paychecks and Wages
a student employee may be employed as a Sub Only worker, in which case they will have no pre-scheduled work shifts, but will have the option of filling in for other students who may be looking for subs
a Sub Only employee is required to work a minimum of fifteen hours per term when going to Sub-Only Employment.
if the employee fails to work the minimum of fifteen hours per term, they will not be eligible for sub only in the future.
to obtain Sub Only employment, the student employee must notify the Student Manager to discuss when Sub Only Employment would start
Sub Only Employment

Please feel free to contact the Student Managers or any of the Student Supervisors with any ideas or suggestions that you feel would benefit or enhance the employment relationships in Bon Appétit.
Breaks and Meal Periods

Welcome To Bon Appetit
Occurrence Attendance Point System
Full transcript