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Vision and Common Concepts

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Marcel Kling

on 17 April 2013

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Transcript of Vision and Common Concepts

Profitable Growth Leadership Culture Market Performance People Client Excellence Profitable Growth Leadership Culture Market Position People Client Excellence Sound Financial Work Sustainability know client requirements
and their associated costs Doing the right things...
...at the right time! achieve a market premium have a clear and concise strategy - and execute it! tame and control
cost position drive it down where necessary make choices and
accept trade offs be independent
from single clients Diversify High
implementation
power Business Sustainability Leadership Culture People Modern like our target group engaging and involving Embrace Change Manage Risk Entrepreneur Spirit Social Responsibility Trust our staff Authentic Relevant and Meaningful
as Leaders love to do it. openess and honesty Integrity thrive on diversity Willing to take Risks Business Sustainability Leadership Culture Market Position People Client Excellence Business Sustainability Leadership Culture Market Position People Client Excellence Business Sustainability Leadership Culture Market Performance People Client Excellence Focus Can Do. main Assets Know How Keepers innovative loyal proud fun creative United highly engaged and thus: main differentiator hip understand the basics
of our business model Embracing
Diversity Quality Leader 360° Realtime Quality
Measurement Customized Solutions Backbone of our clients relevant to client defining the meaning
of customer service deliver exactly what is needed
not less. not more Experts in Travel We are no techies Technology is a vehicle that we master. not our USP we know what
drives our clients outstanding Quality Excellence
in Managing Complexity Innovation Feedback Channel
Reference Group Serve the Travel Industry's
Customer Service Needs Our Key Result Areas our focus
Travel Industry are based on 5 cornerstones known as
#1 brand leading the market. we set the industry pace one stop shop
for solutions with customer service premium supplier first choice Taylored Approach Out of the box customizing we deliver solutions to complex problems We have more Market Share. Innovators we are our competitions
fiercest competitor we are experts we are recognized as experts we make offers where no one has thought of us we have a broad product portfolio Surpass key clients' expectations Give Trust we gain surplus premia embrace learning
and allow mistakes Diverse Client Base where possible,
we wont profit on our staff's backs Passion IP Engagement inspired Partnership Flexibility Expertise Customized
Solutions Premium Focus Global Customer Solutions Powerhouse Coopetive THE GTS GROUP
Key Result Areas Client Excellence Market
Performance People Leadership
Culture Sustainability Profitable Growth Engagement Intellectual
Property Fun Quality Leader Customized
Solutions Expertise Partnership Premium Powerhouse Customer
Solutions Focus Passion Embracing
Diversity Entrepreneur Spirit Integrity Productivity Value Productivity Revenue
Growth Revenue
Growth We will be the preferred global partner for seamless customer solutions in travel and logistics.
We achieve growth and sustainability by empowering our people to provide outstanding quality and added value. Why Vision ? a vision will guide us.
a vision shows our focus.
a vision can inspire us. The Vision is built on our


They Specify a vision in several aspects
and serve as guidelines for the strategy Key Result Areas the preferred global partner seamless customer solutions
in travel and logistics. We achieve growth and sustainability empowering our people provide outstanding
quality and added value. for by We will be to The
GTS Group
Vision Client Excellence Market
Performance Sustainability Intellectual
Property People Expertise Partnership Premium Powerhouse Passion Leadership
Culture Revenue
Growth Profitable Growth Client Excellence Market
Performance Intellectual
Property People Customized
Solutions Customer
Solutions Focus Entrepreneur Spirit Leadership
Culture Client Excellence Market
Performance Sustainability Engagement People Expertise Partnership Powerhouse Passion Leadership
Culture Integrity Revenue
Growth Profitable Growth Client Excellence Engagement Intellectual
Property Fun People Expertise Market
Performance Powerhouse Embracing
Diversity Entrepreneur Spirit Leadership
Culture Productivity Profitable Growth Client Excellence Engagement People Quality Leader Customized
Solutions Partnership Premium Powerhouse Passion Leadership
Culture Market
Performance vision without action is a daydream
action withouth vision is a nightmare ! The GTS Group.
Our Vision Innovation Innovation Innovation Team spirit fgnjj
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