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HCL Technologies and Nayar Leadership Case Study
Transcript of HCL Technologies and Nayar Leadership Case Study
Organizations must adapt to remain viable in dynamic environments Organizational Diagnosis A case study of HCL Technologies Employee Focused Leadership:
Is Competitive Advantage Sustainable in a Depressed Global Economy? SWOT
Internal Processes Transactional process between both parties
Based on mutual trust
Positive relationship results in positive outcomes Employees First program drives internal processes, innovation, and competitive advantage Progressive leadership through Mr. Nayar values based model Open communication
Environnment of trust
Synergistic nature of the leader/follower relationship Case Materials Relevant articles from peer reviewed journals on leadership theory
News sources on HCL Technologies and the current global economy
HCL Technology statistics
Videos from a variety of sources including Mr. Nayar himself Graduate Coursework Applications Group Projects Course Final Organizational Study Module Sustainability Module Teaching Notes Thorough teaching notes are provided that cover each of the leadership theories presented, student learnings, discussion guidance, and theoretical application. Case Summary HCL Technologies is a leader in the information technology (IT) industry, however, this was not always true. The company sought a major organizational overhaul when Mr. Nayar took over as president and eventually CEO. Nayar immediately promoted a values based, employee focused leadership model that has been largely credited with HCL’s consistent growth in revenues.
Although HCL has posted impressive profits, there are challenges that organizations within the IT industry will face in the immediate future. These include volatility of currency exchange rates, a limited talent pool, and increased labor costs. In addition to industry problems, the current global recession is also posing difficulties. Capital expenditures among all industries are expected to decrease, including IT technology. Along with the global and industry problems, HCL was also recently confronted with infrastructure problems in India with the largest power outage in history occurring in July of 2012.
Given the these challenges, the question is therefore posed: will Nayar’s leadership model continue to be successful given these serious issues?