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Creative problem solving - a journey
Transcript of Creative problem solving - a journey
capture the wild and the wicked!
The metaphor of a journey is ideal for looking at creative problem solving as a process
The journey of creative problem solving
Any problem solving process
needs to start somewhere
It is useful to think about a problem as a situation that you do not want - a gap between where you are and where you want to be
Easy to look at symptoms but we need to:
see beyond the obvious
do more than a simple analysis of data
enrich our understanding with including viewpoints, opinions, expectations
Understanding the problem
Sounds obvious, but a defined and redefined problem statement takes us away from the detail of the original problem situation to something that can be more abstract.
Say what the problem is
Ideas are just possibilities. To use a metaphor, ideas are like clay to a potter, they need to be worked on and crafted.
Making sense of ideas
Can you shape your idea or ideas into
an opportunity that you and others can support?
A simple listing of steps (a model)
can guide us through the process
A few simple techniques can help like:
mapping who might have an interest (a stakeholder map)
what irritates or jars (try bug listing)
ask others what they think the problem is (fresh eye)
Capture what you mean in a sentence.
Try starting with ‘In what ways might I …’
or ‘How can we …’
A good problem statement should: be challenging and provocative encourage differing perspectives on the same situation enable the generation of lots of ideas
Ideas fuel creativity
You can use a simple voting techniques or just pick a few ideas that you interesting. You can always return to this or an earlier stage.
Try looking for patterns or clusters.
What do these hotspots tell you?
Can you produce a proposal that will stand up against criteria like acceptability, suitability and feasibility?
You can always learn by
reflecting on the process.
Where there any worthwhile ideas
Could the process be adapted or improved for future problem solving
Am I becoming a more effective problem solver