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Untitled Prezi

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Transcript of Untitled Prezi

Microsoft
El profesional del servicio
Percepción de los mensajes
TONO DE VOZ
Modulación
Ritmo
Empatia
36%
Contenido verbal
7%
Expresión Corporal
57%
Todo cliente es un mundo distinto
Facilitador: Daniel Cabrera Arenas

Presentación: Servicio al cliente
aCtitud
Jürgen Habermas
Full transcript