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Copy of Your Learning Starts Here!

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Wilma Chapman

on 10 March 2016

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Transcript of Copy of Your Learning Starts Here!

Now that you have been through this short activity .................

You have begun learning and we need to record this in your

My Learning and Assessment Plan

MyLAP
Six multiple choice questions to confirm
that learning has taken place
Questions
Although these processes are formal, always remember that you can develop yourself and evaluate yourself as well through the Internet, newspapers, shadowing other members of staff with more experience or your Area Trainer

Anything that you read adds to your knowledge and understanding of your industry or workplace is considered development

Try and keep a record of this often called a Continuous Professional Development (CPD) to show what activities you have been involved in, to up skill yourself and add to your knowledge base

When you have any training or support provided by your employer you should update your e-portfolio or tell your Area Trainer
Self Development
Key Points to Remember

Do
always follow up on action points
Do
be honest and allow your self time to reflect and think
Do
ensure that you have an accurate record of reviewing performance
Do
always use SMART targets
Do
remember that if your company does not operate a formal appraisal system it is a good idea to ask for feedback in a similar way
Don’t
rank all employees or your self at about average, regardless of performance
Don’t
rate your self against colleagues and peers
Don’t
focus on the strongest skill in one area and then give high ratings across all rating criteria
Don’t
only focus on recent events to rate your self or the employee
Do’s & Don’ts
What are the benefits in reviewing your performance in the workplace?

There are many H&S aspects involved in
warehousing & logistics
and you need to ensure that you are complying with these regulations
To ensure that your knowledge of processes and procedures are current and identify any skills gaps
To ensure that you are using equipment correctly and identify any additional training that may be required when using relevant equipment
To work in an
warehousing & logistics
role requires a good level of attention to detail to minimise risks of accidents happening, and to ensure that you are providing a quick and efficient level of service
Warehousing & Logistics
What are the benefits in reviewing your performance in the workplace?

You need to understand where your strengths are and where you need to improve upon to be able to effectively
manage
a team of people
To discuss issues you are having with your team with your own manager to help resolve these issues
To understand any changes that may need to be communicated to your team
Managers and team leaders
are managing people and processes and hold a lot of responsibility. It is important that this is properly reviewed, evaluated and feedback is provided on areas of strengths and weakness and a plan in place


Management
Customer Service
Objectives

Allows you the time to think on your own about how you feel you have performed prior to attending the formal review, usually with your line manager

Enables you to reflect on your performance in the given period (is there something you could have done better, or feel particularly proud of?)

Forms the main point of discussion during a review meeting with your line manager. You may agree or disagree on points and this will form a good constructive discussion point

Details what you need to improve on and how, including short and long term targets
Self Assessment
360° Appraisal
Improve your own performance and set in place
short, medium and long term targets
Motivate you by receiving feedback and understanding on what you do well and where you need to improve
Draw up and agree a training plan including
SMART
targets
Discuss what your career aspirations are and different pathways to achieve these
Resolving confusions and misunderstandings
Gain feedback from others on your performance in the workplace

Remember that the key is to understand and act upon feedback

Is a very useful tool to look at your own strengths, your weakness’s, opportunities open to you and any threats to achieving your goals

Forms a simple but effective way of self evaluation

Gives an all round view on performance. Identifies areas of good understanding and strength through to areas that require improvement
SWOT Analysis

What are the benefits in reviewing your performance in the workplace?
To ensure you comply with health and safety aspects involved in sales
To ensure that your knowledge of processes and procedures are current and identify any skills gaps
To ensure that you are demonstrating good customer service and communication skills in a sales role
To assess your personal effectiveness as part of a sales team and identify knowledge gaps

NVQ L2 – Unit 215: 1.1, 2.1, 3.2, 4.2 NVQ L3 – Unit 314: 1.1, 1.2, 3.1, 3.2
Sales

What are the benefits in reviewing your performance in the workplace?
To ensure that you understand and comply with health and safety regulations with regard to self and customers in a hairdressing environment
To assess and develop own practice alongside industry trends and changes to keep in line with styles and fashion
To assess customer service and communication skills as part of a hair dressing role

NVQ L2 – Unit G8/021: 1.1-1.5, 2.1, 2.2, 3.1, 3.2, 4.1, 4.2, 5.2

NVQ L3 – Unit G22/036: 1.1, 4.1-4.4
Hair

Contact Centre
What are the benefits in reviewing your performance in the workplace?
To ensure you comply with organisational health and safety procedures in a
contact centre
To ensure that your knowledge of processes and procedures are current and identify any skills gaps
To ensure that you are complying with all relevant regulations and legislation in a
contact centre
To assess personal effectiveness in a
contact centre
team
To assess and evaluate effectiveness of working with systems and technology and identify any further development needs
What are the benefits in reviewing your performance in the workplace?

Helps you keep up with key legislation
You need to understand where your strengths are and where you need to improve upon to maintain high levels of service
Chef’s
need to ensure that there performance is reviewed to ensure they are preparing and cooking the best possible food
To ensure you are performing at your best to ensure the best possible customer experience
Whether you work
front of house, back of house, or back office
it is important to evaluate your self and understand what you do well and where you could improve
Hospitality
Business Administration
Retail
How is your performance reviewed at work?


Performance Review

What are the benefits in reviewing your performance in the workplace?

Understanding your strengths and weaknesses to help you improve and maintain good levels of
customer service

Key
customer service
legislation that needs to be kept up to date
Review and reflect on any customer feedback on the service you have provided
To make you feel valued as an employee and allows you a chance to put your points across to your line manager


Your Learning Starts Here!
The Benefits
Level 2 Diploma in Customer Service:
Unit 201: 4.6, 5.1, 5.1 Unit 203: 1.1-1.3 Unit 205: 3.1-3.7, 4.1-4.5

Level 3 Diploma in Customer Service:
Unit 304: 1.6, 2.1-2.6 Unit 305: 4.1, 4.2 Unit 323: 2.9 Unit 308: 1.1-1.3
The Benefits

What are the benefits in reviewing your performance in the workplace?

Self assessment helps you to understand what you do well and where you could improve upon to maintain how you work within the
retail
sector
You need to ensure you perform well in this environment
To make you feel valued as an employee and allows you a chance to put your points across to your line manager
Review and reflect on any customer feedback regarding the service you have provided
NVQ L2 - Unit 247: 3.1-3.6 NVQ L3 - Unit 316: 5.1-5.4
The Benefits

What are the benefits in reviewing your performance in the workplace?

Help maintain an efficient and high level of service to customers and other departments
Keep your knowledge of business processes and procedures current
To make you feel valued as an employee and allows you a chance to put your points across to your line manager
To work in an business administration role requires good attention to detail, and a variety of skills
Level 2 Diploma in Business Administration:
Unit 222: 2.4-2.6 Unit 226: 6.1-6.3 Unit 239: 1.5, 2.1, 2.2, 4.1-4.5
Level 3 Diploma in Business Administration:
Unit 301: 1.1, 1.3, 1.7 Unit 345: 1.3, 2.1-2.4 Unit 319: 2.1-2.3

This brief session is to help you review your performance at work:

To understand key benefits of self assessment and performance review

To learn a range of methods for self assessment and how to review your own performance

To make a start on your My Learning & Assessment Plan

The Benefits
NVQ L2 – Unit 104: 3.1-3.5
The Benefits
Level 2 Diploma in Team Leading:
Unit M&L1: 3.1, 3.5, 3.6 4.1-4.5 Unit M&L 4: 2.1-2.5 Unit M&L 5: 1.1-1.7, 2.1-2.6, 3.1-3.5 Unit M&L 2: 1.1-1.5, 2.1-2.4
Level 3 Diploma in Management:
Unit M&L 11: 3.1-3.6 Unit M&L15: 3.1-3.3, 4.1 Unit M&L 9: 2.1-2.4
The Benefits
NVQ L2 – Unit 202: 1.4, 1.5, 1.6, 2.6, 2.7, 2.8,

The Benefits
NVQ L2 – Unit 201: 1.1, 2.1, 3.1-3.3 NVQ L3 – Unit 301: 1.1, 1.3, 2.1, 2.2, 3.1, 4.4
The Benefits
The Benefits
An effective self assessment
Click the link below to view Functional Skills presentation
https://prezi.com/pjeyw0ovxbjh/copy-of-functional-skills/#
Any Questions

Any Questions

In First4Skills we believe Every Learner Matters and our commitment to Single Equality is that all learners will:

Learn
Grow
Develop in a safe environment

During your programme your Area Trainer will discuss the five outcomes of Every Learner Matters and how this is embedded into your qualification.

Every Learner Matters

By enrolling on a qualification with First4Skills you have made a commitment to enhance your career prospects.

By talking to your Area Trainer about progression routes, opportunities to increase your knowledge, and skills, you are on your way to achieving your goals and aspirations.

Every Learner Matters
“Achieving Economic Wellbeing”

Your Area Trainer will
discuss areas such as

Physical
Mental
emotional health

Which link to the government’s
focus to promote healthy living.

Every Learner Matters
“Be Healthy”

Safeguarding is a primary
focus throughout the education
sector, with much attention given to children and vulnerable adults.

Safeguarding is the process of
protecting individuals from abuse or neglect and preventing impairment of health and development.

At First4Skills we are committed to safeguarding all our learners without exception.

Every Learner Matters
“Staying Safe”

Health & Safety
Equality & Diversity
Every Learner Matters

What you need to know...

As a learner you should be fully involved in decision making during your enrolment and throughout your qualification.

This will give you a sense of ownership and pride in your Achieving achievements.

Every Learner Matters
“Make a Positive Contribution”

It is important you feel fully prepared for the qualification you are about to undertake.

From day one your Area Trainer will give you information, advice and guidance to support you in making the right choices so you enjoy and achieve your qualification.

Every Learner Matters
“Enjoy and Achieve”

Now its time to see what you know and remember in regards to this topic.

You would have covered this in your “Employee Rights and Responsibilities Unit” of your apprenticeship, and from the Teaching and Learner that your Area Trainer would have provided.

Also you should have read your company policy in regards to this topic, if not now is a chance to review this as part of your learning.

Your Area Trainer will now have a discussion with you in regard's to this topic.

This is a great way for your to demonstrate you “knowledge and Understanding” of this topic and learn something new.

Remember to update your “MyLAP”


Equality and Diversity

Now its time to see what you know and remember in regards to this topic.

You would have covered this in your “Employee Rights and Responsibilities Unit” of your apprenticeship, and from the Teaching and Learner that your Area Trainer would have provided.

Also you should have read your company policy in regards to this topic, if not now is a chance to review this as part of your learning.

Your Area Trainer will now have a discussion with you in regard's to this topic.

This is a great way for your to demonstrate you “knowledge and Understanding” of this topic and learn something new.

Remember to update your “MyLAP”


Health and Safety

Any Questions

Any Questions

As a learner you should be fully involved in decision making during your enrolment and throughout your qualification.

This will give you a sense of ownership and pride in your Achieving achievements.

Every Learner Matters
“Make a Positive Contribution”

By enrolling on a qualification with First4Skills you have made a commitment to enhance your career prospects.

By talking to your Area Trainer about progression routes, opportunities to increase your knowledge, and skills, you are on your way to achieving your goals and aspirations.

Every Learner Matters
“Achieving Economic Wellbeing”

It is important you feel fully prepared for the qualification you are about to undertake.

From day one your Area Trainer will give you information, advice and guidance to support you in making the right choices so you enjoy and achieve your qualification.

Every Learner Matters
“Enjoy and Achieve”

Your Area Trainer will
discuss areas such as

Physical
Mental
emotional health

Which link to the government’s
focus to promote healthy living.

Every Learner Matters
“Be Healthy”

In First4Skills we believe Every Learner Matters and our commitment to Single Equality is that all learners will:

Learn, Grow and Develop in a safe environment

During your programme your Area Trainer will discuss the five outcomes of Every Learner Matters and how this is embedded into your qualification.

The 5 Outcomes are;
Stay Safe
Make a Positive Contribution
Achieving Economic Wellbeing
Enjoy and Achieve
Be Healthy

Every Learner Matters

Health & Safety
Equality & Diversity
Every Learner Matters

What you need to know...

Safeguarding is a primary
focus throughout the education
sector, with much attention given to children and vulnerable adults.

Safeguarding is the process of
protecting individuals from abuse or neglect and preventing impairment of health and development.

At First4Skills we are committed to safeguarding all our learners without exception.

Every Learner Matters
“Staying Safe”

Now its time to see what you know and remember in regards to this topic.

You would have covered this in your “Employee Rights and Responsibilities Unit” of your apprenticeship, and from the Teaching and Learner that your Area Trainer would have provided.

Also you should have read your company policy in regards to this topic, if not now is a chance to review this as part of your learning.

Your Area Trainer will now have a discussion with you in regard's to this topic.

This is a great way for your to demonstrate you “knowledge and Understanding” of this topic and learn something new.

Remember to update your “MyLAP”


Equality and Diversity

Now its time to see what you know and remember in regards to this topic.

You would have covered this in your “Employee Rights and Responsibilities Unit” of your apprenticeship, and from the Teaching and Learner that your Area Trainer would have provided.

Also you should have read your company policy in regards to this topic, if not now is a chance to review this as part of your learning.

Your Area Trainer will now have a discussion with you in regard's to this topic.

This is a great way for your to demonstrate you “knowledge and Understanding” of this topic and learn something new.

Remember to update your “MyLAP”


Health and Safety

Use the link below to view supporting resources for your journey! Good luck!
You will find;
Unit Guides
Every Learner Matters PowerPoint
Single Equality book
Learning Starts Here - Multiple choice questions
https://www.dropbox.com/sh/d7z2d34ljyf5olu/AADHOq6KPVlpM3BZ7f2XcNkha?dl=0
Full transcript