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You Can Make a Difference!

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by

Rebekah Cary

on 19 February 2013

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Transcript of You Can Make a Difference!

Steps and Outcomes Overcoming Client Challenges How will your clients know you value them and their business? How will your clients know you're reliable? How can you ensure your clients feel it's easy to do business with you? How can you make sure your clients feel welcomed? How will you ensure your clients trust you? What's the result? Happy Clients! Be Friendly Keep it simple Be Accountable Be Accurate Be Respectful Who knew? Try using their name(s) during conversation. Ask open-ended questions to quickly get to the root of their concerns. Get them the correct information each and every time. Command their confidence by taking responsibility for your actions! Thank them for their time and business. A little bit goes a long way!
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