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Measuring Excellence - Student Affairs Continuous Improvement 2013

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Kara Shustrin

on 13 February 2013

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Transcript of Measuring Excellence - Student Affairs Continuous Improvement 2013

xcellence Measuring Student Affairs Continuous Improvement Program review
Learning outcomes
Continuous quality improvement
Informal feedback excellence learning quality improvement program review accreditation benchmarking outcomes continuous assessment assessment assessment Program review Advancing Centers of Excellence (ACE)

Modified academic program review process
12 year cycle
Initial self study
Community review by faculty, staff, and students
Recommendations are used for strategic planning
Centers of Excellence also complete periodic self study based upon professional organization standards for best practice Learning outcomes University Housing

Defined learning outcomes around civility, sustainability, academic achievement, and self awareness
Designed a residential curriculum with learning goals for first year residents, upper class residents, and family housing residents
Learning is measured in the annual Association of College and University Housing Officers International benchmarking survey (all residents) and MAP-Works (first year residents) Early Childhood Center

Defined learning outcomes for children around exploration, acquiring life-long skills, and human diversity
Designed a curriculum with learning goals for toddlers and pre-school children
Learning is measured annually using the National Association of the Education of Young Children family survey and each semester by teachers Campus Recreation

Defined learning outcomes around self confidence, respect, diversity, communication, time management, problem solving, cooperation, and others
Designed programs to address learning goals
Learning is measured annually (alternating years) using the National Intramural and Recreational Sports Association benchmarking survey and a self designed users survey Benchmarking Campus Recreation (NIRSA) results drove creation of health/wellness educator position and an online alcohol and drug education program for incoming freshmen results drove an increase in service hours results led to creation of substance free housing and addition of a Facebook application for online roommate selection results indicated a need for free weight room expansion and modification of
service hours Counseling Services (CORE) Morris University Center (EBI - Dining) University Housing (ACUHO-I) Accreditation The Early Childhood Center is in the process
of seeking accreditation from the National Association for the Education of Young Children.

Other Centers of Excellence adhere to standards of best practice as determined by their respective professional organizations. Kimmel Leadership Center

Developed learning outcomes addressing communication, group dynamics, diversity, leadership skills, civility
Designed a leadership development program for members of the Campus Activities Board and Student Government
Learning is measured annually, pre- and post-involvement (CAB) and post-involvement (Student Government) Continuous quality improvement Health & Counseling
patient satisfaction surveys MAP-Works Fall Transition Survey

= additional recycling
locations in Cougar Village Fraternity and Sorority
Experience Survey Napkin board

= new menu items International student
orientation evaluation

= additional social networking
activities DSS user
surveys excellence = streamlined intake/check out processes and crisis appointments = 100% satisfaction = insight into member development and experiences NAEYC Family Survey = new family orientation program Student Fitness Center
user survey = bouldering cave for rock climbing community
in previously
unused space Informal assessment Event surveys
Student focus groups
Suggestion boards/boxes
Nobby's student leader survey
Tracking trends
Social media polls
Full transcript