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Airplane Boarding Procedure

Approach: Simulation

Yuki Lam

on 27 May 2014

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Transcript of Airplane Boarding Procedure

For small planes
Parking stands cost HK$183 per 15 minutes
Saving HK$25 per flight
Might affect the customers
Passengers may like to board together
Disadvantages outweighed advantages

Should we use Outside-In
Interview Questions
Literature Review
Literature Review
For large planes
The concerns will be minimized
Passengers will have larger interactions
The size of the plane is larger, the interference will be larger.
Should we use Outside-In
Similar to random method
Aim: reduce the boarding time
Give similar result with the random one
Prove the disperse of passengers can decrease the boarding time

1. Passengers sitting together will
be allowed to board together
Additional work
has to be done before the passengers board the plane
3. All passengers have to be

Concerns for Outside-In
Random boarding method usually used
Outside-in outperforms it
Passengers are divided into window seats and aisle seats
The time taken to settle them decreases
Airline industry is currently under intense pressure to simultaneously increase the efficiency;
Time is very important to every traveler;
To determine the most cost-effective way to board passengers, maintain quality and customer satisfaction.

Future work
large planes
to do the model
e.g. A330 (292 seats)

Study whether the
number of doors
opening and the
of passengers will affect the boarding time.

We have discussed on different boarding methods in addition to find out the fastest way for boarding.
Back to front method
Random method
Outside in method
Half row method

Research Methodology
Research Question
What is the
way to load passengers into the airplanes in a simulation base?
Goal :
To minimize total boarding time
Create a new boarding method

Literature Review
Simulation Software: Arena
Multifactor ANOVA

Approach: Simulation
Examination of Airplane
Boarding Procedure

As to know more about the
real situation
on boarding processes,

On October, our group had a meeting with an Ex Hong Kong Airline Flight Attendant -

Miss Chole Lam


1. Punctual
2. Compliant
3. Number of Luggage
4. Triangular Distribution
5. No cluster of Passengers
6. One-Class Passenger
Size of Plane: 160 seats
One Door Policy
Table Showing the Result of Average Boarding Time Using Different Boarding Methods
Graph Showing the Result of Average Boarding Time Using Different Boarding Method

finding - ANOVA
Graph Showing the Effect of Percentage of Passengers No Show on Boarding Time with Different Boarding Method
finding - ANOVA
Graph : Graph Showing the Average Boarding Time of Different Boarding Method
finding - ANOVA
Supervisor: Dr. Karolina J. GLOWACKA

Wong Kin Sing, Kingsley s106461
Kwong Lik Fung, Leo s126090
Lam Ting Ting, Yuki s126091
Li Wing Him s126176

Triangular Distribution
Graph Showing the Triangular Distribution for Passenger Walking Through the Aisle
Reducing Passenger Boarding Time in Airplanes: A Simulation Based Approach
by H. Van Landeghem A. Beuselinck (2000)
Size of Plane
Table Showing P-Value of Variance
finding - ANOVA
P-value is zero = Impact on Boarding Time

Percentage of passengers no show make a significant difference in boarding time
Time Limitation
Best: Outside-in
Worst: Front-to-back
Outside-in method is the most efficient with 100% show up passengers, and still the most efficient with the increase in number of no show passengers. It reduces the boarding time to 41% of the worst method.
finding - ANOVA
Table Stating the Reason(s) of Performance of Different Boarding Methods
Method % No Show A & B
Table Summarizing the Finding of Literature Review
Q1. Will you separate the passengers into groups before boarding?
Q2. What will you do when passengers are boarding? Is there any blockage along the corridor?
Q3. How many doors that will be available for boarding? Will the number of door increases with the efficiency?
Q4. Are there any methods you think which can increase the boarding efficiency?
Outside-in Sub-model
Outside-in Method
Model as an example
discussion time
boarding methods
2. Disperse Method
3. Outside-in Method
1. Random Method
Boarding Methods
4. Front to Back Method
5. Back to front Method
Boarding Methods
7. Block Back & Front Method
6. Block Back & Middle Method
Current issues
Scoot Airline has charged boarding priority
Paying HKD$40 can enjoy advance boarding priority
Will this affect the boarding time and be a new revenue to the budget airlines?

Video Showing the Simulation Model in Arena
Video Showing the Simulation Model in Arena
Why Outside-In is the best
Our method
% of passenger's carry-on luggage does
affect much on the boarding time

Boarding time keep

Carry On Luggage
1. % of carried on luggage gives
by triangular distribution
2. Log expression for the loading which gives
no variations
3. Time taken is very small which is negligible
4. The loading might be outweighed by the
time of congestion.

Opportunity to Airlines
Decrease the flight cost
Lower the fuel used and parking cost
Increase the flight revenue
Charge checked luggage

Interaction outweigh
Passengers queuing time longer than the passengers place their luggage on the locker.

Encourage airline companies to invite passenger
to carry-on luggage.

For example: charge passenger higher price of
their large luggage.
Full transcript