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For a Japanese audience

Matias P.

on 11 May 2016

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Transcript of Argentina

Geography and Climate
Places to Visit
Economy & Politics
Uses & Manners
Food & Drinks
Bahia Blanca
Area: 2.7M km
42,192,500 people
86%: European descendants
8%: Mestizo (Mixed European & Native American)
4%: Arab or Asian descendants
1.6%: Native American descendants
0.4%: Afro decendants
Grains (Soy, Wheat, Corn, Sunflower)
- Crisis situation: in default since 2014

- Dollar based, but with a local currency (Peso)

- Strictly controlled by the government

- Restrictive laws against importations to
improve local production.

- Restrictions to buy foreign money
and transfer money abroad
- Democracy since 1983 with elections every 4 years

- The president since 2007 is Cristina Fernandez, she is surrounded by multiple corruption cases so the population is divided, 50% is on favor and 50% against her.

- The current political party has had the power for 11

- Opposition parties are weak due to their
many divisions
- People say Hello and Goodbye either by handshaking, hugging or kissing in the cheeks, depending on the relation.
- The way of treating another person in the first time of knowing each other can be formal or informal.
- Usually, the formal treatment is used only with much older people. Never with close-age people, even if they are older.
- Most reunions of people are food-related, invitations to dinner or have "mate" tea together are very usual.
Is normal that in the beginning
of a meeting they start by making
questions to get to know you better.
Those can be opinions of certain topics or about your life
- Argentines gives much
importance to personal relations.
Business are important and people too,
so a good relationship with the counterpart will make negotiations shorter.
- Important decisions are made by
the directors of the company or people
with high hierarchy. Is better if they are
present during the meeting, because they will
be the ones taking decisions.
- At the meeting table, each person seats in
front of its counterpart in the other company.
Negotiations are always done in a relaxed
atmosphere, without raising the voice or
trying to step over the other party.
Every statement must be fully
written in the final contract.
- They believe that knowing how their counterpart is as a person can help them predict how he will behave in business.
- Good conversation topics:
Soccer | History | Culture | Daily life
- Bad conversation topics:
Politics | Religion | Falkland Islands conflict
To start a conversation:
- The most common form of greeting between business personnel is a handshake and slight nod of the head. (Both men and women)
- Doing business in Argentina requires some Spanish. Most people you meet in business should be greeted with their title followed by the surname.
- Common professional titles are Doctor, Professor, Engineer or Lawyer (Doctor, Profesor, Ingeniero or Abogado).
- You can use Mr, Mrs or Miss (Señor, Señora or Señorita) if you do not know their professional titles.
- Once a relationship has been built to the point of friendship, hugs, kisses and slapped backs will become the norm.
- This is applicable to both men and women.
- You should approach business meetings and negotiations as both a potential business partner and a friend
- Avoid any high pressure sales tactics as they might ruin the relationship built
- If your company suddenly changes the representative dealing with Argentina, expect to go back to the beginning, as a new relationship will have to be established.
- A spanish interpreter should be present to help with the language, paperwork and government bureaucracy.
- Try and maintain eye contact even if it feels uncomfortable
By far, the best way to develop good business relations is to visit people. Face-to-face meetings are preferred over telephone conversations or letters/emails.
- Punctuality of the guest is
important, but is normal to wait for the
hosts during several minutes because
they are usually delayed from other meetings.
The guest must never be late.
- Is good to confirm the date a week earlier
just to be sure that the host will
be available.
- If canceling is needed, it must be done ASAP.
- Argentines are tough negotiators, concessions will not come easily.
- The pace of business in Argentina is
slower than in other countries. A meeting that is going well could last much longer than intended, even if it means postponing the next engagement.
- Argentines often need several
meetings and extensive discussion to make deals.
- Flexibility and spontaneity are both greatly prized in Argentina, as people have traditionally been at the mercy of political and social forces beyond their control.
- Argentines work well in teams as long as roles, responsibilities and boss are clear from the beginning.
- As greater emphasis is placed on the development of strong & long-term relationships, the team needs to be given the time and space to develop these relationships
- If a team is working well, don't disrupt it when a project finishes. Keep the core of the team intact and move it to the next project
- Although the numerous economic,
political and social difficulties, Argentina
remains a country which holds vast potential for
the careful, well-prepared business investor.
- Due to historical factors, Argentines are often happier when focusing on shorter-term issues and are unsure of the long-term.
- Do not assume that a published organization chart necessarily reflects its actual structure.
Relationships can change where power really is.
Make sure you are dealing with the
real decision-maker.
- Do not feel uncomfortable by people standing too close or by strong levels of eye contact. This is normal in Argentina and should not be viewed as threat.
- Dress smartly and soberly as you will be judged partly on your appearance.
- Open, free debate is viewed positively and you are expected to express your opinions strongly. However, this should never be done if it is likely to lead to a direct confrontation.
- Expect meetings to be noisy events with several people speaking at once, frequent interruptions and extensive use of gesture and exaggerated body language.
- It is considered a good manner to leave a tip
of around 10 - 15%.
- Business meals should be viewed as
a social situation where business will only
be discussed if the topic is introduced by your local contacts.
- Business might be left until later, over the coffee.
- Good table manners are essential. They follow the European convention where hands should be visible at all times. Never keep them below the table where they cannot be seen.
Agrochemical products
Meat (Cow, pork, lamb, chiken)
Fruits (Apple, orange, tangerine, peach, grape...)
Sakana, Ika & Ebi
Processed products of the above (Wine, food oils, diary, etc)
Oil & Gas
Petrochemical products
Gancia + Lemon + Sprite
Fernet + Coca Cola
Mate cocido
Train station
Bus station
National Bank
City theater
City Hall
1 hour distance places
Monte Hermoso
Sierra de la Ventana
Downtown city park
Mayo park
Technological National
University (UTN)
South National
University (UNS)
- 630KM from Buenos Aires (7 hours by car)

- 350.000 inhabitants

- Founded in 1828

- Economy based in:
- Agricultural production & services
- Petrochemical production & services
- Port activity

- 2 National Universities

- More than 10 private institutes and universities.
Full transcript