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Public Housing and Section 8 Housing: Older Adults and Disabled Individuals in BHP Managed Housing

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Desiree Firle

on 27 July 2013

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Transcript of Public Housing and Section 8 Housing: Older Adults and Disabled Individuals in BHP Managed Housing

Duplicated surveys from February's disbursement were taken out.
Close to half of the residents receive social service benefits.
No one receiving Survivors Benefits?
-Not knowing about these benefits
-Not "needing" these benefits
-Haven't gotten around to these benefits
Residents marking "other" because they do not know what PE Pension is.
Other includes: undisclosed pensions, old age pension, annuities, and retirement
Majority of residents have Medicare. Some individuals did not mark having Medicare A, despite having Parts B, C, or D. Residents could have implied having Part A.
Confusion of what Supplemental means.
Includes having no option for residents to state other medical insurance types, therefore causing residents to write side notes regarding insurances.
Two largest medical centers used
Other includes: medical specialty centers for cancer, foot & ankle, etc.
Problems with this question, as residents may have chosen a category based on:
-What they have used in the past
-What they are using currently
-If they have heard about a service (good or bad)
Top three areas are...
Food Assistance (Assumption made, however EFAA provides other types of assistance)
Mental Health
Dental
Other includes: Adult day care, Salud clinics, Foot & Ankle clinic, Comfort Dental
Only 48 (out of 76) residents answered this question
Mention of private financial professionals, and body donation.
Some residents mention wanting to learn more about wills and advance directives.
Everyone taking the survey answered this question.
#1 Walking
#4 Personal Car
A close #2
#3, Family or Friend
Only 1% use Medical Mobility. Reasons may be not knowing about service, utilize other services for medical appointments, not eligible, or do not go to medical appointments.
Only 8% use Special Transit/Via. Would be very interesting to do a focus group or interviews with residents to find out why. Also would be interesting to compare these results to Via usage after Resident Services does the Via Transportation Training.
Confusion seen on the question about scooter's and electric wheelchairs. The term "scooter" was taken as a form of transportation (think Vespa) and not as an assistive device.
Other: Glasses
The large number of "no one" helping residents fill out paperwork could reflect there is no need for help or no one available to help them.
CPWD volunteers, tellers at banks, volunteers in general.
Results could display confusion of what role the person plays in helping with housekeeping. Residents may only regard the person as a "volunteer" not knowing what specific program they come from.
This may highlight a need for residents to have more assistance with housekeeping.
CDAS, Organization volunteer like CPWD.
Using Access-A-Ride, CPWD shopping
Residents seemed to answer this question based on "how" they get to a grocery store - More of a transportation question regarding groceries.
Only 17 surveys answered this question. A majority of surveys wrote in the margin "none" or "NA".
Majority of people did not fill out this portion of the survey.
#1 Transportation with 22%
#2 Other with 19%
#3 Housekeeping with 13%
#4 Community Services with 13%
#5 Grocery Shopping with 11%
#6 Employment with 11%
#7 Homecare with 2%
Would be beneficial to have this survey distributed from year to year so that BHP could start seeing a trend of services utilized and where there are gaps.
This one person may over/under estimate the services that their significant other utilizes.
High amount of residents marked "other", because there was no choice for "NA" or "None"
Challenges in coding the data: A more thoughout coding scheme would allow for an actual statistical analysis of the data.
Residents include a lot of remarks in the margins in the survey.
Recommendations:
Ask demographical information like age, income level, education, gender, how long lived with BHP housing
Perhaps utilizing door to door interviews to gain information instead of surveys
Actually ask questions on survey so that the it's understandable and specific
Stay away from acronyms and fancy jargon
MUCH MUCH MUCH MORE INFORMATION CAN BE GATHERED! HOW EXCITING!
A great research project for a BSW or MSW student!
About this survey and it's analysis?
Email Desiree Firle at desiree.firle@gmail.com
Other: These were usually very specific
Of the 76 survey takers, only seven people reported using Meals on Wheels. It would be interesting to take this initial number and compare it later in 2012 or 2013 based upon the Meals on Wheels campaign.
The raw data for this survey can be found at: S:\Resident Services\Shelly\Desiree\Resident Services Survey 2011-2012
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