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Expectancy Violations Theory

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on 28 January 2016

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Transcript of Expectancy Violations Theory

First things first...
Judee Burgoon:

Communication Scholar,
University of Arizona, Objective Framework (soft determinism)

Expectancy Violations Theory: A Theory of Appropriate Interpersonal (Conversational) Space
Extension of earlier nonverbal e.v. theory
Personal Space Expectations
Personal Space
: "invisible, variable volume of space surrounding an individual that defines that individual's preferred distance from others."

Proxemics
: (Edward Hall,
Hidden Dimension
)- people's use of space as a special elaboration of culture.
Is it always bad to violate expectations?
Transformation from a
convoluted model
to
an
elegant theory
(EVT)
(succinct, simple).

Violation
-->
Arousal
-->
Communication Outcomes
(credibility, persuasiveness,
attraction, involvement, etc.)

Now arousal (mental alertness, awareness) is simply a by product of violation (not necessary link)

Core Concepts of EVT
Expectancy
: predicted to occur vs. desire
Context: cultural norms; setting of conversation
Relationship factors: similarity, familiarity, liking, and relative status
Communicator characteristics: demographics, personality, physical appearance, communicator style.
Violation Valence
:
pos or neg value we assign to a breach, regardless of violator.
Involves a switch into evaluation mode
.
Communicator Reward Valence:

sizing up others in terms of the
potential rewards they can
offer you and potential
punishment.

Communicator Reward Valence...
Reward
: status (high), ability (high), attractive.
Communicatively= acceptance, liking, openness, appreciation, trust
Punishment:
status (low) ability (low) unattractive
Communicatively= disinterest, rejection, avoidance, distrust, disapproval
Why is the expectancy violators ability to reward or punish crucial?
Look to context for
puzzling violations
So should we violate other's expectations?
Yes
- when you have a good idea it will be received positively

No
- when outlandish behavior will be received negatively/offend.

Maybe
- when you're not sure. Let the person you are communicating with (his/her actions, attitude, etc.) dictate your decision.
If on thin ice, curve and conform.
If you're up one, take a chance.
Interaction Adaption: Adjusting your Words
Moving from a single sided view to a dyadic one (conversations duets vs solos)

-Predisposed to adapt

Interaction Position
:

1.) Requirements
2.) Expectations
3.) Desires
Critique
Expectancy Violations Theory
Judee Burgoon
0 to 18 inches
18 inches to 4 ft.
4 to 10 ft
Public Distance: 10 ft to infinity
4 Proxemic Zones
Should NOT cross distance boundary uninvited
Threat Threshold
Fight or flight
Mixed Results
Explanation
Predictive
Simplicity
Testable Hypotheses
Quantitative
Practical

Which one
does
this theory
NOT have?
Full transcript