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CwC & CRM

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Transcript of CwC & CRM

https://philippines.communityresponsemap.org/home
Two-Way Communications Campaign on Shelter, Protection in Haiyan Response:

"Tindog Kita"

Philippine Response website

Interactive Radio Shows
Print media - Frequently Asked Questions
Comics Newletter
Community Response Map


https://philippineresponse.iom.int
Philippine Response: Post-Haiyan News Feed
Two-Way Communications through print and radio media
Technology is increasingly ubiquitous
What is CwC?
meet the information and communication needs of disaster affected people
Why is CwC important?
information is aid and often life-saving facilitating access to services and more informed decision-making for displaced persons and communities
IOM supported Radyo Abante - Tacloban, Philippines
Communities trust community media
IOM's accountability feedback loop...
Monitoring via communications
Passing the message...
Haiti 2010
Typhoon Haiyan | NOV 8 2013
Sources of information
Most frequently asked questions
FGD sessions with humanitarian partners and government officials simulcast live in radio
Radio shows with humanitarian actors. Audience call in/ SMS their questions to the guest.
Searching for a signal in a typhoon
IOM supported live radio & TV in camps
....effectively
....a pilot project in the Philippines and Haiti
CWC responded to the information gap
Followup DTM...shows that trusted source of info is radio , word of mouth
Thanks to DTM/CwC, the information need has been reversed...they know what need, but now say they want shelter materials
Full transcript