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Understanding Basic Team Processes

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Trail Blazers

on 31 January 2013

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Transcript of Understanding Basic Team Processes

Task and
Social Behaviors Types of Task Behavior Motivation Every accomplishment starts with a decision to try ~ Anonymous Group Cohesion Refers to the interpersonal bonds that hold a group together Team Roles Roles are the basic building blocks of successful team performance

There are 2 types of team roles:
Task Related - perform skill-based tasks
Social - emerge by self selection Understanding
Basic Team Processes Chapter Focus Task and Social Behavior Motivation Group Cohesion Team Roles Team Adaption and Learning Leadership in Teams
Spring 2013 A Game of Guess Who... Our team members display the following Task Behaviors. Challenge: Match the answers below with the team member. Information Giver
Information Seeker Social Loafing "Free Riders" "The Sucker Effect" Factors That Contribute Team is performing series of individual tasks with no coordination
Individual performance hidden in team’s collective effort.
Leading members reduce input Increasing Group Motivation Task

Evaluations and Rewards – teams are motivated when their evaluations are based on individual ~ Profit Sharing...

Team Efficacy – the perception that team is capable of performing well at a given task

Team Potency is the perception that team is capable of successfully performing across various tasks.

Commitment and Cohesion – the more people value membership in the group, the more motivated they are to perform. Slackers Quiz What is Social Loafing? A - Wearing comfortable loafers in public?
B - Bringing a loaf of Ciabata bread to a friends potluck dinner?
C - Reduction of individual contributions when working in teams?
D - Playing Halo on the couch in your Pajamas while skyping your BFF? Role Problems - Role Ambiguity

- Inter role conflict occurs when a person has several incompatible roles Higher levels of stress

Decreased satisfaction

Low morale

Increased job turnover Team Meeting Roles Roles should be explicitly defined

Assigned a task

Aware of each others tasks

Rotate rolls Initiator/Contributor
Information Giver
Information Seeker
Opinion Giver
Opinion Seeker
Evaluator/Critic • Focuses on the group’s goals and tasks
• Performing stage of the group process
• In general, 80% of group interactions Task Behavior Social Behavior •Social and emotional needs of the group members
•Forming stage of the group process
•Develops strong social relations Types of Social Behavior  Encourager
 Harmonizer
 Compromiser
 Expediter
 Standard Setter
 Follower
 Group Process Observer Emotional Support
Informational support
Task support
Belonging Types of Social Support How cohesion affects the group’s performance Improve performance

Requires high levels of interaction, coordination and interdependence

Provides social support to it’s members Approaches to Increase Cohesion Promoting more interactions among team

Reducing status differences

Ensuring that everyone is aware of one’s contributions

Creating a climate of pride in the team. Team Adaption
and Learning -Team Adaption: A form of team problem solving.
-Team Learning: An ongoing process of action and reflection.
-Mental Model
-Transactive Memory System Feedback -Use both positive and negative feedback

-People are more willing to provide feedback in a safe environment. Group Process Observation -The observer watches and comments on how the group operates.

-Process observation can reveal what a group is lacking Teamwork Exercise Each team has a set of instructions and Origami paper

Follow the instructions and develop an efficient way of constructing birds

Minimum of 1 fold per team member

We will conduct quality control, imperfect birds will be eliminated

30sec for strategy - you now have a minute to win it! Commitment


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