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Understanding Basic Team Processes
Transcript of Understanding Basic Team Processes
Social Behaviors Types of Task Behavior Motivation Every accomplishment starts with a decision to try ~ Anonymous Group Cohesion Refers to the interpersonal bonds that hold a group together Team Roles Roles are the basic building blocks of successful team performance
There are 2 types of team roles:
Task Related - perform skill-based tasks
Social - emerge by self selection Understanding
Basic Team Processes Chapter Focus Task and Social Behavior Motivation Group Cohesion Team Roles Team Adaption and Learning Leadership in Teams
Spring 2013 A Game of Guess Who... Our team members display the following Task Behaviors. Challenge: Match the answers below with the team member. Information Giver
Information Seeker Social Loafing "Free Riders" "The Sucker Effect" Factors That Contribute Team is performing series of individual tasks with no coordination
Individual performance hidden in team’s collective effort.
Leading members reduce input Increasing Group Motivation Task
Evaluations and Rewards – teams are motivated when their evaluations are based on individual ~ Profit Sharing...
Team Efficacy – the perception that team is capable of performing well at a given task
Team Potency is the perception that team is capable of successfully performing across various tasks.
Commitment and Cohesion – the more people value membership in the group, the more motivated they are to perform. Slackers Quiz What is Social Loafing? A - Wearing comfortable loafers in public?
B - Bringing a loaf of Ciabata bread to a friends potluck dinner?
C - Reduction of individual contributions when working in teams?
D - Playing Halo on the couch in your Pajamas while skyping your BFF? Role Problems - Role Ambiguity
- Inter role conflict occurs when a person has several incompatible roles Higher levels of stress
Increased job turnover Team Meeting Roles Roles should be explicitly defined
Assigned a task
Aware of each others tasks
Rotate rolls Initiator/Contributor
Evaluator/Critic • Focuses on the group’s goals and tasks
• Performing stage of the group process
• In general, 80% of group interactions Task Behavior Social Behavior •Social and emotional needs of the group members
•Forming stage of the group process
•Develops strong social relations Types of Social Behavior Encourager
Group Process Observer Emotional Support
Belonging Types of Social Support How cohesion affects the group’s performance Improve performance
Requires high levels of interaction, coordination and interdependence
Provides social support to it’s members Approaches to Increase Cohesion Promoting more interactions among team
Reducing status differences
Ensuring that everyone is aware of one’s contributions
Creating a climate of pride in the team. Team Adaption
and Learning -Team Adaption: A form of team problem solving.
-Team Learning: An ongoing process of action and reflection.
-Transactive Memory System Feedback -Use both positive and negative feedback
-People are more willing to provide feedback in a safe environment. Group Process Observation -The observer watches and comments on how the group operates.
-Process observation can reveal what a group is lacking Teamwork Exercise Each team has a set of instructions and Origami paper
Follow the instructions and develop an efficient way of constructing birds
Minimum of 1 fold per team member
We will conduct quality control, imperfect birds will be eliminated
30sec for strategy - you now have a minute to win it! Commitment