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Miss Cummins

on 10 March 2016

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Transcript of Industrial

What does Industrial Relations mean?
Benefits of Good Industrial Relations
Trade Unions
Solving a Trade Dispute
Industrial relations refers to the relationship between employers and employees in a particular work place
This is a non-cash form of income

This is an organisation of workers whose main objectives are to protect that jobs of their members and improve their pay and conditions.
Investigate disputes where an employee is complaining about being unfairly treated at work
Why might workers feel they are being unfairly treated?

Steps taken when a problem arises:

1. Employees should discuss the problem with their
shop steward
, who should bring it to the attention of management

Ms. Cummins
Chapter 26

It is very important for the employees to have a good relationship with their employers
Employees must feel that they can discuss problems with management without worry
Employers must also be wiling to listen to employee's problems and make any improvements that are needed
In business this is called
Industrial Relations
What would an example of these benefits be?
If the relationship is good, it can benefit both sides.
1. The workers will not go on strike because problems will get sorted out quickly.
Benefit to employer:
The firm will not lose money or customers.

Benefit to employee:
Employees will not lose wages or their jobs.
2. The employees will be happy in their work.
Benefit to employer:
Happy and contented to employees work harder, which means higher profits
Benefit to employee:
There will be a good atmosphere in the workplace
3. The firm will have a good name among the general public.
Benefit to employer:
The firm's sales will increase and so will profits.
Benefit to employee:
Employees morale will increase
When employees join a business or organisation, they may be asked to join a trade union

They provide a lot of help and support to employees
Functions of Trade Union
To protect the jobs of their members by doing all they can to stop workers from being made redundant or dismissed
= when someone looses their job because they are no longer needed
Functions of Trade Union continued.
Functions of Trade Union continued.
Functions of Trade Union continued.
To try to improve their members' working conditions

Example: making sure the workplace is properly heated
To try to increase their members pay
To stand up for their members if they are involved in a disagreement with their employer and to do everything they can to try to solve the problem
Types of Trade Unions
Craft Unions
Industrial Unions
General Unions
Professional Unions
Craft Unions
Members = usually have a particular craft, trade or skill

Electrician, plumber
They are traditional trades and usually involve an apprenticeship
The Technical, Engineering and Electrical Union (TEEU)
The National Union of Sheet Metal Workers of Ireland
Industrial Unions
Members = all work in the same industry
Doesn't matter what job or position they have
Popular union in Europe
common in Ireland
Irish Bank Officials Association (IBOA)
General Unions
Members = come from many different industries
Very large unions

rofessional and
ublic and
nion (IMPACT)
Professional (White-Collar) Unions
Members = have

or work in
refers to the fact that workers in these jobs did
rather than manual work - usually wore a white collar and tie
The Shop Steward
Elected by the trade union members in a workplace
They represent the members of a union in a workplace
They are still one of the workers
Important that they have a good relationship with workers and management
Functions of the Shop Steward
To collect the trade union membership fee from the workers each week or month. The fee is known as the union dues
To encourage workers to join the trade union
To make sure that all agreements made between the union and the management are followed by both sides
To help the workers to solve any problems they may have with the employer
The Irish Congress of Trade Unions (ICTU)
Governing body for trade unions in Ireland

Voluntary organisation

Represents trade unions that are joined to it
Functions of ICTU:
Help trade unions solve disputes they may have with their employers
Provides advice and training to trade unions and their members
Try to improve the pay and working conditions for all trade unions by negotiating national pay with the government
Industrial Disputes
Serious disagreement between management and workers

Main causes?
A worker is suspended or dismissed (sacked)
Workers want an increase in pay but management say no!
Workers are not happy with their conditions of employment and ask for them to be changed - examples: extra holidays, fewer working hours or longer lunch breaks
Workers are not happy with their working conditions - examples: health and safety standards
The workers feel they were treated unfairly - example: an employee was passed over for promotion
A worker is being asked to do the work of another worker

This is known as a demarcation dispute

Example: A bus driver is told to clean the bus at the end of a day
The employer refuses to allow the workers to join a trade union or refuses to talk to the trade union shop steward
2. The
human resource manager
should discuss the problem fully with the shop steward to see if a
can be found.
3. If no solution can be found, the shop steward should pass the problem to the trade union's
head office
The trade union employs
specially trained
people who will contact the firm and try to solve the problem
Hopefully after the discussion between the trade union and the management a solution will be found

This is known as
grievance procedure

If this
does not work,
there are a number of
that can be asked to help solve the dispute
LRC www.lrc.ie
This is called
Both parties
give their side
, LRC uses information to
the situation
person who brings employer and employee together
Set up by government to solve disputes
The Labour Court
If the LRC
does not
solve the problem --> the Labour Court may
This is known as

to both sides and then make a

people on each Labour Court Committee
Equality Officer
Very good worker was paid less than a younger worker, even though both doing the same job
A more senior person has been passed over for a promotion

A man is offered a training course over a woman who has been there longer
Rights Commissioner
Investigates disputes that involves
worker in a firm
: when one employee is passed over for a promotion
The Rights Commissioner listens to both sides and make a decision
If the employee is still not happy it moves onto the
Employment Appeals Tribunal
Industrial Relations and the Law
We have looked at rights and responsibilities already - some of these are
written down in law

It is important for employers and employees to know these rights !
Employees cannot be dismissed (sacked) from their jobs unfairly

1. Unfair dismissal
A dismissal is unfair if it is because of any of the following reasons:
The workers political or religious views
Because they are a member of a TU
Because they are pregnant
Their race or colour
2. Fair Dismissal
A dismissal is fair if it is because of any of the following reasons:
The workers bad behaviour
If there is not work for them to do (they are redundant)
Because the worker was not qualified or able to do their job
Men and women
be treated equally
There must be NO
There must be equality in pay and treatment of workers
1. Pay
Same work = same wage
However, an employer CAN pay more to employees who:
Have been with the firm longer

Have better qualifications
2. Treatment
Everyone must be treated equality when it comes to:
Hiring new workers

Training staff

Choosing staff for promotion
Irish Business and Employers Confederation (IBEC)
Represents employers
Most employers are members of IBEC
Main functions:
To give advice to firms about being an employer
To represent member firms at the Labour Court and the LRC
To be a source of knowledge, influence and connection for its members
Sales person - Company car
Waitress - free lunch
Employers may pay for healthcare/memberships

Employees of Dublin Bus - free bus transport
Full transcript