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SampalThis nThat

on 24 January 2013

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Transcript of teamwork

5 Steps to high-performance teams Step 1: Reason for existence of the team Step 5: Team performance Step 2: Team set-up / formation roles & expectations of members Step 3: Team structure processes & rules Step 4: Team Processes always keep the project goals in sight
break complex goals into foreseeable meaningful goals
set challenges to develop the team
allow team members to take ownership for their actions
learn from crises
focus on the solution, not the problem!
reward team success Team Selection Team Development source: Team Selection Team Development How? People
Selection model 1. Belbin's model model 2. Team Management System Enneagram Högl's Recommendations Sackmann's recommendations Social Competence observed behavior and interpersonal styles lead to 9 roles Types of Work wheel 9 Personality Types 5 Factors affecting teamwork 1. Social competence
2. Methodical competence
3. Teamwork aptitude
4. Team size
5. Knowledge / skills homogeneity / heterogeneity 3 aspects into consideration 1. Purely professional skills
2. Teamwork skills
3. Integration of the organization and representation of interests Components Empathy
Willingness to switch roles
Ability to reach consensus
Ability to resolve conflicts
Support for team members who don't fit in
Concern for group learning The "sense" of team Team Selection Team Development 5 Phase Model Tuckman's team development theory Forming Orientation phase: coming together of strangers
team members try to measure each other
perform routine tasks
inquisitive mode Storming Norming Performing Adjourning Role of project manager:
provide ample opportunities for team members to know each other
settings for especially informal communications Power struggle phase: chaos
how to work together
express preferences, expectations, criticisms
pecking order established Role of project manager:
absolutely allow this phase
avoid one-2-one interviews
encourage team members to discuss openly Organizational phase: resolution
end of conflicts
greater team cohesion
clear roles and rules Role of project manager:
allow team members to resolve problems by themselves
facilitate resolutions
clarify roles and responsibilities Achievement phase: work
team outperforms individual members
shared vision, mission & goals
team adapts smoothly processes & structures as required Role of project manager:
"first among equals"
facilitate a positive team culture
sustain improvements
avoid changes in team Dissolution phase: end of project
no common purpose any more
uncertainty of future can cause its own set of tensions Role of project manager:
facilitate feel good for achievements each team member has clear roles and responsibilities (formal)
formal roles / tasks must befit the strengths and know-how of the team member
roles must be clear and transparent
the team structure / hierarchy must be communicated clearly, may also be developed jointly
informal roles & structures also develop - it is important for the project manager to know this and allow this to happen constructively define with team the working rules during the project
define communication rules, all get the same information
set up of formal and informal exchanges (e.g. regular meetings, team building exercises)
ensure a culture of feedback including criticism
promote "healthy co-petition" through performance measures Rowing team for national championship Coach had to select team of 8 for the national rowing championship
He selected the best candidates based on strength and endurance and divided into two teams:
1. Varsity: 8 best players
2. Junior Varsity: rest 8 Even though Varsity had superior players at every position, Junior Varsity consistently defeated Varsity in practice sessions. Teamwork Presentation 23. Jan 2013 Team:
whole is greater than sum of the parts Observations of coach 1. Varsity 2. Junior Varsity blame-games (river, coach, each other)
inflammatory exchanges during team meetings
no clear leader in the team - each thought he was carrying the boat
slogans: "row hard", "never die", ... positive feedback culture
rather remain in the team than switch to the other team
equal importance to each team member
slogans: "nothing to lose", "in it together", ... 1. Introduction
2. Approach & concepts
3. Conclusion 1. Introduction
2. Approach & concepts
3. Conclusion 1. Introduction
2. Approach & concepts
3. Conclusion Insights into what possibly went wrong with Varsity:
social competence issues neglected at first, then not resolved
segregation into nr. 1 and nr. 2 teams
no team structure was facilitated
no development activities conducted

Don't leave teamwork to chance
Address teamwork holistically plant resource investigator coordinator Implementer monitor evaluator Shaper specialist team worker completer finisher key is balance! missing one or ineffectiveness in one leads to inefficiency! explains issues within team! Thank you Teamwork "fail" define the reason for existence of the project team -> do something together
define Vision, Mission and Objectives for your team -> believable & positively formulated
communicate the Vision, Mission and Objectives -> through different medium and repeatedly
define a value proposition for the team as well as for the individuals -> what is in it for me?
ensure common understanding
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