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Justin Li

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Justin Li

on 2 December 2014

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Transcript of Justin Li

Table Of Contents:
1.Fixing the “I Hate Work” Blues - Bill George

2.Is Too Much Focus A Problem - James Heskett

3.How Dangerous Is Common Sense To Managers? - James Heskett

4.How To Spot A Liar - Carmen Nobel

5.Is That Really Your Best Offer? - Michael Wheeler



2. Is Too Much Focus
A Problem -
James Heskett
3.How Dangerous Is Common Sense To Managers? -
James Heskett
How To Spot A Liar - Carmen Nobel

BOH- mAGaZINE Review/Report/Presentation 2014 - jUSTIN lI
1.Fixing the “I Hate Work” Blues -
Bill George
“INSTEAD OF MANAGERS WHO CONTROL, WE NEED LEADERS WHO INSPIRE”
What I’ve Learned:

-only 30 percent of employees are engaged in work

-people are putting less word effort compared to the last 20 to 30 years

-25 percent of workers are engaged and knows their company’s mission

-managers should inspire their workers than be controlling them

-managers should work alongside with employees, engage with employees



-excess of focus is tunnel vision, this is bad because you don’t allow yourself to take a break, and more mistakes are being made

-the most best ideas comes when the mind is unfocused and relaxed

-too much excess of anything is bad

-companies fail to realize instrustry outside are impacting their business eg, customers who are buying their goods but don’t fit their target profile

-have a balanced priorities



-common sense is related to wisdom, this generation gets it’s knowledge from social media/network

-common sense is not knowledge, it is the implementation of the knowledge

-common sense is knowledge people beliefs or propositions consider to be prudent

-they are loosely gathered: facts, observations, experiences, insight accumulated over a lifetime

-common sense can be good or bad for certain situations

What I've Learned

-Lying is important to negotiation to get what you want or gets you closer to your goal

-Signs that someone is lying to you are: running of the mouth, an excessive use of third-person pronouns, and an increase in profanity

-People will lie and cheat in business

-People detect lies better over the computer than they do face-to-face

-Businesses negotiate every day
Lairs will lie more to protect their lies

“JUST LIKE PINOCCHIO’S NOSE, THE NUMBER OF WORDS GREW ALONG WITH THE LIE”
-KEY FINDINGS:
WORD COUNT, PROFANITY, AND PRONOUNS
Liars spoke in more complex sentences than either omitters or truth tellers.
"It turns out that omission may be a terrible deception strategy," Van Swol says.
"Most people admit to having lied in negotiations, and everyone believes they've been lied to in these contexts," Malhotra says.
What I’ve Learned:
What I’ve Learned:
Is That Really Your Best Offer?
-Michael Wheeler

-many business people prefer eye-eye contact, meet in person because they can
imitate one another. eg, fierce eye contact, firm hand shake

-“a bargainer who yields to a demand is said to have "blinked."
“micro-expressions” hints of emotion leaking out - a flitch, or twitch, or blush might give away their
expression to the observer - University of California Medical School, San Francisco, professor Paul Ekman

-listen to people, don’t let and ask the right question ( get to the point)

-be open minded, have a broad mind

-listen with all your senses, listen all the time, look for anomalies, ask
the right questions, take a broad view, hone your skills (explained in summary)

THERE’S ALWAYS THE RISK OF MAKING SNAP JUDGMENTS ABOUT PEOPLE BASED ON THE WRONG CUES.
1. LISTEN WITH ALL YOUR SENSES
2. LISTEN ALL THE TIME
3. LOOK FOR ANOMALIES
4. ASK THE RIGHT QUESTIONS
5. TAKE A BROAD VIEW
6. HONE YOUR SKILLS
What I've Learned
Full transcript