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HITEK Information Services
Transcript of HITEK Information Services
Is the new job description (Case Exhibit 5.4) better than the old one (Case Exhibit 5.3)? Why, or why not? Consider the perspective of employees as well as that of the person supervising this job. Does your answer change depending on the way the job description is being used?
Jobs change frequently at HITEK. What approach to job analysis makes the most sense in such a fast-changing environment? Customized? Standardized? Task-focused? Competency modeling? Evaluate the strengths and weaknesses of the alternative approaches, and make recommendations for how Jennifer should proceed.
Based on what you know about high-tech companies, what are some likely strategic objectives for HITEK? Given these, what should be the objectives of HITEK's HR department? Do you think these are the objectives that guide the behaviors of Isabel Rains? Explain.
There are about 30 employees
Only half of these employees have degrees
Only one-fourth actually have related experience with another company
HITEK was started in the late 70's
They provide software and hardware to businesses and individuals
Growth has increased by 30% in the last three years
Flat lean organization structure
Rules at HITEK
Employees at all levels share work
Positions are redefined to match the competencies of certain overqualified employees
Nothing is written down