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RFID in Hospitality and Tourism Industry

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by

Lin Yin

on 28 March 2013

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Transcript of RFID in Hospitality and Tourism Industry

Michael Merten
Natasha King
Lin Yin
Annastassia Shelvnikova
Ksenia Chepurnova RFID in Hospitality & Tourism How it works? What is RFID? Devices: A small electronic device that consist of a small chip and antenna. The chip typically is capable of carrying 2,000 bytes of data or less.

The RFID device serves the same purpose as a bar code or a magnetic strip on the back of a credit card or ATM card; it provides a unique identifier for that object. And, just as a bar code or magnetic strip must be scanned to get the information, the RFID device must be scanned to retrieve the identifying information. History & Future Development early development of RFID started in WW II where is it used? Benefits who is using it? Hotels
Restaurants & Bars
Amusement Parks
Airports
Retails RFID: simply stands for Radio-Frequency Identification 2.35 Billion RFID tags used in 2009
50 Million RFID electronic devices in use in 2012
RFID will generate 70.5 Million dollars between 2012 to 2017
RFID Nano technology molecular development • Inventory control, management control
• Track guest/ employees
• Used as key tags for guest
• Make purchases, social media check ins
• Cross reference with digital pictures
• Promotional tracking Can store info and be personalized to the individual using it
Improve service quality and customer satisfaction
Small and easy to hide therefore making it easily accessible
Tracking
Process improvement
Profitability • Being tracked and unaware (privacy issues)
• Health issues
• Higher unemployment risk (technology taking over)
• Temperatures flustering with device
• Interference with other frequencies Threats & Security Concerns Q & A 1. what does RFID stand for?
2.list 3 examples of RFID used in H &T industry
3.list 3 concerns of using RFID in business
4.What is the capacity of a RFID tag? (how many bytes?)
5.where does RFID appear in our daily lives?
Full transcript