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Transcript of Business Culture
Business Culture Defined
Why is Culture Important
Example of a good business culture: Twitter
Six Components of a Great Corporate Culture
Culture is a key component in the strategic direction of business
Culture influences management, decisions and all business functions
Culture is defined as the values, practices, and beliefs shared by the members of a group.
Company Culture is the shared values, practices and beliefs of the company's employees
Culture is present in the actions, behaviors and approaches of the members of an organization.
The culture defines the unwritten but very real rules of behavior.
According to Frances Frei and Anne Morriss at Harvard Business Review:
“Culture guides behavior and it picks up where the employee handbook leaves off. Culture tells us how to respond to service request. It tells us whether to risk telling our bosses about our new ideas, and whether to surface or hide problems. Employees make hundreds of decisions on their own every day, and culture is our guide. Culture tells us what to do when the CEO isn’t in the room, which is of course most of the time.”
Culture sustains employee enthusiasm.
Culture is also a recruiting tool.
When you put a focus on culture, you’ll have guiding principles.
A company culture that facilitates employee happiness means lower turnover and better company performance
The people who would fit into your culture become attracted to it and may end up with a job
Vision: A great culture starts with a vision or mission statement.
Values: A company’s values are the core of its culture.
Practices: Values will only work if its practiced in the company.
People: No company can build a good culture without people who share its core values
Narrative: The ability to use that history and put it into a narrative is a core element of culture creation
Place: Whether geography, architecture, or aesthetic design — impacts the values and behaviors of people in a workplace