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Sophia Chia

on 10 April 2014

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Transcript of Environment

design by Dóri Sirály for Prezi
The positive impacts
Increased land pollution due to physical waste from tourist and locals such as waste disposal, throwing rubbish (Solid waste & litters) into the environment
Improper disposal from hospitality businesses can be a major spoiler of the natural environment. Eg: Blockage of drainage
Sewage pollution from hotels can destroy the environment if the hotel does not take into measures for sewage management properly.
Air and noise pollution from tourist transportation, industries has impacts on the global level, especially from the carbon dioxide emissions related to transportation energy use.
Financial contributions
Revenue from Accommodation Fees allocated specifically to pay for the protection and management of environmentally sensitive areas. Example,Ulu Ulu National Park Resort in Temburong
Protection and preservation
Tourist Beautiful, attractive, pristine sites and natural areas are identified as valuable. Therefore, plants of conservations and preservation are develop
They need to keep the attraction alive that can lead to the creation of national parks & wildlife parks.
Alternative employment
Job opportunities and reducing other alternatives of economic income e.g. illegal timber extraction which destroys the environment but at the same time they grow trees.
The money that the hospitality industry earns will then be used to manage and conserve the natural environment of Brunei such as Temburong.
Hospitality green practices beneficial to the protection of the environment and minimize the negative effect of progress
Tourist researchers develop awareness about preserving and conservation on the environment in their own countries from Brunei
Water resources in the hospitality industry businesses should be controlled; otherwise there will be an over usage of water resources. Example: swimming pools, golf courses, leakings and etc.
Trampling, using the same trail over & over again. For example at tasek lama.
Anchoring and other marine activities, such as scuba diving and snorkeling can affect the wild life and corals in the sea.

The conflicting needs with respect to the new five start resort in Kampong Ayer
Land degradation
Increased constructions
Direct impact on natural resources can be caused by the use of land for accommodation & the use of building materials.
Natural habitat loss which causes the extinction of rare animals such as the proboscis monkey and the Hornbill bird.

They mostly want to maximize their profit from the 5 star resort
They want to invest the money that has in support and control of the cost
They want to invest in businesses that follow the rules and regulations in the country
They don’t really care if it destroys or affects the environment or the community in the Kg Ayer in any way.
They also want to invest in businesses that has the community and the government support
Transparency of the businesses operations

Business owners

They want profit , high occupancy
They want to have unlimited access to natural resources that could be used in their business.
They need the support of the community in their activities as a sign of approval which can help benefit the business.
Approval of license from the government and community is needed to build the resort
Want customer like what they offer, the services and businesses.
Working together with the tour agencies, action groups, etc
Want the resort to be an unique hotel e.g. designs
Reduce expenses cost at the same time, increase the facilities in the resort

Sensitive use of water clean kitchen
Want business to follow the Health and Safety regulations e.g. To have clean atmosphere in restaurants and kitchens
Jobs available for locals
Provide promotion for other Brunei hospitality businesses and also for other hospitality industries all over the world
Want hotel industry to grow and stronger
To develop sustainable economy.
The Ministry of Health would like the resort to provide halal food in the restaurant.
Action groups
Work together or corporate with the resort to advertise for an specific event
Follow or use the environmental methods to save earth!
Example: using separate recycle bins, reusing waste
They want the hotel to follow green practices. example, recycling waste materials.
Local suppliers would want a source of income in the resort
Instead of importing the goods, the resort can get the goods from local suppliers
Promote or produce in the hotel, using their own local handicraft centers and getting their produce from local suppliers
Which are much healthier and cheaper and helps to build a bond among the locals.


They need clean environment, nice peaceful place. Noise-free location. As there are noise pollutions due to water sports in river.
The community would want the resort to respect the Friday prayers by closing from 12pm – 2pm instead of opening it 24 hours. Since Kg Ayer is mostly populated or surrounded by Muslims.
The restaurant only serves non halal products which are very disrespectful.
The live music 24 hours in the restaurant would cause a disturbance to the families living in the water village or near Kota Batu and other houses located at Bandar as well.
They want business that could sponsor community projects such as renovate their schools or houses.
Instead of traditional Thai dance, the resort should have a local Bruneian dance show as a show of respect to the cultural heritage.
They will have Traffic Congestion along jalan kota batu. Therefore, roads should be expanded, traffic lights can be install to minimize the traffic jams.
They want a source of employment of hotel, income from the products they sell to hotels.

Be treated fair, provide education training e.g. Like how to use the equipments
Have safe enter cafeteria or canteen for meals, should provide halal food for locals
Fair working hours opportunity to progress for locals
Need to progress in the company
Be able to do their tasks/job in a way that is kind to the environment

It wouldn’t be fair for the Muslim customers as they are not allowed to dine or have their meals in the restaurant because it only serves non-halal foods.
Value for the money, cost of the products e.g. foods, rooms in hotels
Be able to enjoy facilities of the hotels
Taste of the traditional cultural land heritage
Customer services provided
The feeling of being safe when going out fishing for example, a license boat driver would be needed, life jacket on the boat and etc.

Water Efficient good practices

Avoid leaking from water taps (maintenance needed)
Some hotels install special shower heads that helps to save water. The special shower heads has low pressure but consumes less water when customers showers so the hotels can save on water bills.
Using low pressure in water taps, kitchen & toilets to save water.
Using dual flush system on toilet is a variation of the flush toilet that uses two buttons or handles to flush different levels of water
Natural swimming pool, using natural plants instead of chemicals to clean the water.
Rainwater collecting system, rainwater can be collected from roots, from driveways and other paved areas, and then after being filtered it and store rainwater in the tank.

Waste management good practices

Introducing a recycling plan:
Strategies examples from all over the world

Recycle waste:
Newspapers or used paper are gathered in hotel/guest rooms are reduced back to their raw state of paper pulp which is then used to produce more paper by down cycling

Reduce waste:

In Hong Kong’s ‘hot pot’ restaurant offer “all you can eat” event for a fixed price are charging HK$5 (US64 cents) per ounce for leftovers.
In another sushi restaurant, the owner charges HK$10 (US$1.28) per leftover sushi.
When cooking staffs are trained to weigh the trimmings of food and other waste leftover at the different food preparation stations in the kitchen using special scales as part of a waste management system, the food service in charge manager is able to identify where most of the food waste is coming from. This makes the staff more mindful of their cuts during food preparation and reduces excess food going into the dustbin.
International Tourism Partnership Initiatives
Below are practices use to demonstrate in a practical way that environmental and social responsibility makes good business sense

Their shower flow should be no more than 10 liters / min, by using a bucket and stopwatch they are able to measure how water is being used.
They use low flow toilets which consumes less water than ordinary toilets.
Less water sinks in a toilet, reduces usage
Maintenance is a key part of saving water consumption

They wash by using minimal amount of laundry can help to save the usage of water.
They are minimizing the rinse cycle
They are using low consuming water washing machines

Swimming pools
They have regular maintenance checks to see if there is any leakage in the pool
They clean the pool during alternate days instead of daily
They cover up the pool when not using,which can help to prevent evaporation which then reduce the need to refill the pool
They use water sprinklers with fixed timing to avoid over watering the ground
They are using own organic compost as fertilizers instead of buying from stores which are manufactured
They place wood chips on top of soil helps to reduce evaporation so there is not a need to over-watering.
They use dishwasher when only the load if full
They use low pressure water taps
They minimize the use of ice machines and adjust settings to dispense less ice
They conduct training to inform housekeeping on how they can reduce water when cleaning the rooms.
Example, how many times should the toilet be flushed when cleaning the toilet.

Step 3 and 4

Review progress on the plan of each month.
Measure the amount of waste produced regularly and
work out how much money is being saved.
Give feedback to the staffs of progress being made by them.
This will keep them involved and feel motivated.
Share your good work with the staff consumers and industry.
Keep up to date on the other good practices by looking online.

Reuse Waste:

1. Reusing textiles - reusing damaged textiles such as uniforms into useful items.
For example: Towel, torn bed sheets into reusable guest-room laundry bags, apron, cleaning rags; Turning Reusable items such as tablecloths, napkin, hand towel into cleaning rags.
2. Reusing containers – reuse of packaging can also save money for companies that either ship or receive product damage due to shipping and handling.
3. Reuse bottles and glasses – In Germany, they extract bottles which are thrown and disposed by material extraction, processing, manufacturing, distribution and recycling.
4. Reusable food – donate edible, unused leftover foods to local charities like Pusat ehsan.
e.g. In the European Union and the US have programs which accept food-packaged, fresh, frozen or baked – those that restaurant and hotels can no longer use. Collect unusable food scraps and arrange to have them picked up by local farmers for feeding animals like cats, dogs, pigs.


Step 1 - Measure & Monitor

They start collecting food waste in separate bins
Measure the weights of the food waste to compare with other wastes
Monitor food that goes into the bins for a trail period e.g. every week and
Calculate how much food waste has been produced in each year and
Food wastage usually comes from food preparation, spoilage and customer plates.
Step 2
They develop ways to waste less
They review stock management and food delivery process for food items with a short shelf life.
They run their own chef classes to train staffs to reduce food waste
Improve menu planning e.g. offering customer options for the dishes so that they can order what they prefer and will not leave food on the plate.
Redistribute food to charities
Offer containers for takeaway
Step 2 ( continuation)
They develop ways to recycle more
Get the bins right
Ask the waste management contractor for data,
Do sums
Encourage Staffs participation to recycle by explaining, making them understand which waste goes in which bin
Consider working together with neighbouring businesses to increase recycling rates
Energy efficient good practices

Modern chillers can be used because it is able to save energy and also reuses the heat it produces to pre-heat water that is use for laundry and swimming pools.
Solar panels can reduce energy consumption by 40-60% in the hotel compared to conventional buildings
The use of geothermal power
Having Carbon offset programs
Use low-energy (led) light bulbs
Motion sensor lights
High tech ovens / chillers in the kitchen to save energy usage.

The negative impacts
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