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Patient Caring Touch System

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Jasmine Barnes

on 30 July 2015

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Transcript of Patient Caring Touch System

Major General Patricia D. Horoho
Implementation in 2011
Patient is center of all care - builds on all levels of Army Medical Care.
Decreases variance amongst Army Medical Care….one team one fight!
Care is delivered "carefully, compassionately, and in accordance for the best practice"
Composed of five elements. Which are believed to guide, gauge, and ground Patient Center Care.
Supported by 10 components
Why we have PCTS and what are its outcomes:
Improve quality of care
Synchronizing care
Improve retention rates of employees
Better communication through employees and different units
Gives nursing team members a voice
"Guides, Gauges, Grounds Army team work"
Letting staff work together on one level instead of a bureaucracy of care
Capability Building
Provides consistent and relevant opportunities for nurses
Goal is the manage, develop and retain nurses
Accomplished through: talent management, leader development and skill building
Evidence Based Practice
Optimizes performance by consistent data collection and analysis
Nursing research centers promote awareness and apply evidence based nursing at the bedside
Encourages unit ownership
Unit Practice Councils analyze data and create solutions
Healthy Work Environment
Equal level of communication amongst care team
Peer Feedback
Unit Practice Council Meetings
Patient Safety Reports
Small Morale Builders
Patient Advocacy
Patient's "voice" and safety
Care Team unison
Core Values of Army Nursing:
Army nursing team creed
Army values.
Soldier's creed
Civilian creed
American Nurses Association's scope and standards of practice.
Enhanced Communication
Standardized documentation
Care teams
Peer feedback
Skill Building
How is it implemented?
PCTS implements care teams
Consist of a lead RN and supporting staff (LPN, CNA, Medics) to optimize care
Improve consistency of care and communication
More expansive than the primary nursing model
Overview of 5 Pillars
Purpose of Patient Caring Touch System
Patient Caring Touch at BACH
Back Brief

CDT Erica Hatcher: ICU
CDT Jasmine Jackson: Mother/Baby
CDT Paul Wilkerson: EC
CDT Jasmine Barnes: 4AB Med-Surg
Success of PCTS at BACH:
Improving rates from PCTS:
NY times noted that we are impressively at a 41 staff beds to 30 in-patient ratio (August 2014)
Growing instead of downsizing
Second to lowest rate of surgical complications out of all military hospitals (May 2014)
First Army command in the continental United States to earn the Army Safety and Occupational Health Star Award (January 2015)
Blanchfield rated in the top five percent of national hospitals by the joint commission (February 2015)
Back Brief
Name one of the planned outcomes of PCTS.
In what ways is capability building accomplished?
Who can be a patient advocate?
What things promote a healthy work environment?
211_Hall.ppt - 211_Price.pdf. (n.d.). Retrieved from https://www.amsn.org/sites/default/files/download/handouts/211_Price.pdf
ANCTestimony-06April2011.pdf. (n.d.). Retrieved from http://armynursecorps.amedd.army.mil/update/ANCTestimony-06April2011.pdf
Blanchfield Army Community Hospital gets new commander. (n.d.). Retrieved July 29, 2015, from http://www.theleafchronicle.com/story/news/local/fort-campbell/2015/06/16/blanchfield-army-community-hospital-gets-new-commander/28834723/
Coe, R. (2012, March 9). Patient Caring Touch System at Fort Bragg assures patients receive quality care | Article | The United States Army. Retrieved July 29, 2015, from http://www.army.mil/article/75460/
Comparing Military Hospitals. (2014, September 1). The New York Times. Retrieved from http://www.nytimes.com/interactive/2014/09/01/us/comparing-military-hospitals.html
Human capital strategy: talent management. (n.d.). Retrieved July 29, 2015, from about:reader?url=http%3A%2F%2Fwww.thefreelibrary.com%2FHuman%2Bcapital%2Bstrategy%253A%2Btalent%2Bmanagement.-a0274955758
K, P.-O., M, W., & Ka, W. (2010). Optimizing nursing care delivery systems in the Army: back to basics with care teams and peer feedback. U.S. Army Medical Department Journal, 65–73.
Lafraniere, S., & Lehren, A. W. (2014, June 28). In Military Care, a Pattern of Errors but Not Scrutiny. The New York Times. Retrieved from http://www.nytimes.com/2014/06/29/us/in-military-care-a-pattern-of-errors-but-not-scrutiny.html
Lee W Bewley, K. D. B. (n.d.). What is the Value of Graduate Education? An Economic Analysis of Army Medical Department Graduate Programs. U.S. Army Medical Department Journal, 7–13.
Mercury-Apr2012.pdf. (n.d.). Retrieved from http://armymedicine.mil/Documents/Mercury-Apr2012.pdf
Oct-Dec 2011 - OctDec2011.pdf. (n.d.). Retrieved from http://www.cs.amedd.army.mil/AMEDDJournal/OctDec2011.pdf#page=6
U.S. Army Nurse Corps. (2015, April). Patient Caring Touch System. Retrieved from http://armynursecorps.amedd.army.mil/care.html
WomackArmyMedicalCenterArticle_Redacted.pdf. (n.d.). Retrieved from http://armynursecorps.amedd.army.mil/news/WomackArmyMedicalCenterArticle_Redacted.pdf
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