Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Global Service Jam - Gurgaon

The key note presentation
by

Jagbir Lehl

on 7 March 2014

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Global Service Jam - Gurgaon

Where are you??
What is a
Service ??
What is GSJ??
GSJ
Service design is all about making the service you deliver useful, usable, efficient, effective and desirable.
What is Service Design??
Talk to a ThoughtWork-er
Global Service Jam is a non-profit volunteer activity
The 1st GSJ took place in March 2011
1500+ participants in more than 100 cities
The Jam has a staff of none and a budget of nearly nothing.
The Facts
What's a Jam?
Coming together of people from different walks of life
Experiment, Innovate, Co-operate & Compete in the next 48 hours
Brainstorm, Develop, Prototype & Present - new services inspired by a shared theme.
What's it not..
Not a conference
You are not here to lecture, or to just listen, or just talk
DOs & DON'Ts
Objective - Recap
Brainstorm
Design
Prototype
Share
Have Fun!!!
It is an activity or a process
Intangible
Cannot be stored
No transfer of ownership
- Aeroplane & Flying
- Experiencing a foot massage
- Postal service
- Hotel room cannot be bought
Journey
Your
Do not share the THEME before 9:00 AM (IST) tomorrow

Do not use Copyrighted material
Full transcript