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Transcript of Project Charter
PROJECT BACKGROUND AND OBJECTIVES
Review business plan and objectives.
Need for a Strategic Training Program.
Review current staffing situation/requirements.
Design, develop and implement a training plan that will enhance the knowledge, skills and attitudes of new staff.
Acquire fully trained, competent, knowledgeable and skilled staff.
Provide for the existing and future needs of both internal and external customers.
Training Management Framework
Training Plan, Design and Methods
Training Management Tools
By Denise Valavi
In house facilitators
Subject matter experts
Training facility selection/Technical limitations/Training resources
Group training limitations
SUMMARY MILESTONE SCHEDULES
Recruitment and selection
Planning for the training
Determining the content for the training
Determining the training methods
Selecting training materials
Training for trainers
Implementation of training program
Relief staff salaries
Training facility hire
Other business units
The Customer Service Centre
Council contractors/utility companies
Non-training issues are impacting performance
Lack of alignment of project goals across stakeholders
Unclear responsibilities/lack of ownership
Overambitious training program
Failure of recruitment/selection
Uncooperative buddy staff
Failure to secure appropriate venues
PROJECT APPROVAL REQUIREMENTS
Project meets any legal or statutory requirements
Project within budgeted/time constraints
Advantages to major stakeholders
Objectives are of sufficient value to business unit/organisation
Acceptability of deliverables
THANK YOU FOR YOUR TIME!
PROJECT ROLES AND RESPONSIBILITIES
Training packages and associated resources
Time allocated for training
Monitoring and Evaluation
Evaluation of the effectiveness of the training using processes with specific, measurable outcomes