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Non-Verbal Communication

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Sophia Bowen

on 1 October 2012

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Transcript of Non-Verbal Communication

Ch. 4 Non-Verbal Communication What is it? when people use nonverbal cues; such as facial expressions, gestures, and movement symbollically-- that is, to create meaning. Why is it important? many times a communicators nonverbal cues can be unclear, either because of the cotext, his/her culture, and it even can occur intentionally. Nonverbal Communication and the Individual Influence on Nonverbal Communication Nonverbal Codes Kinesics Paralinguistics Time & Space Haptics Appearance & Artifacts Kinesics The term for a system of studying nonverbal communication sent by the body; including gestures, posture, movement, facial expressions, and eye behavior. The vocal aspects of nonverbal communication.
Which may include:
stress Paralinguistics Time & Space Haptics are simply touch. It is the least studied form of nonverbal communication. Haptics Appearance & Artifacts Nonverbal components of
communication include all the ways in
which people transmit messages, using ways that don't include words Sometimes nonverbal cues are mischanneled; meaning that there can be a variety of meaning for the form of nonverbal communication you are trying to show. To understand the meaning of a nonverbal behavior, you have to consider the entire behavioral context, which maybe what the individual is communicating verballly. Interpreting others' nonverbal behavior requires that you consider many factors that may also influence the meaning. Culture is the main factor that incluences nonverbal communication. Something that may be a common symbol of nonverbal communication here in the United States may mean something completely different in a different country, and it could potenitlly be very vulgar.
In addition to culture, the realtionship between the interacting people affects how people interpret meaning of nonverbal behaviors. Paralinguistics are those aspects that are oral but not verbal Ther are four differnt kinds of touch:
Professional or Functional Touch
Social-polite Touch
Friendship Touch
Love-intimite Touch Communicators use four types of
nonverbal gestures:
Regulators Comes from Chronemics from the Greek word Chronos meaning "time", is the study of the way people use time as a message. Proxemics refers to the study of how people use spacial cues, including interpersonal distanace, territorality and other space relationships. In every culture, appearance seems to matter, there artifacts ( thhe clothing and accessories they choose). Peoples looks are believed to communicate something about them, and people develop expectations based on how others look. We percieve others by there hairstyle, skin color, height, weight, clothing, accessories, and other aspects that influence how we are viewed and how others view us. Functions of Nonverbal Messages To understand the function of nonverbal cues requires everyone to exaine all the nonverbal codes that are being used.
Enact or observe an integrated set of behaviors, make sure to consider the context, and the individual, then finally place the meaning. Nonverbal behaviors serve five functions during interaction:
Communicating Information
Regulating Interaction
Expressing and Managing Intimacy
Establishing Social Control
Signaling Service- Task Functions Communicating Information Through the recievers eyes, most of the senders behavior is communicating information First we evaluate the sender's disposition to find out if it is friendly, or if its distant.
Then you evaluate the persons verbal message
Does the speaker say. "I've been looking forward to meeting you", or "I'd love to chat, but I've got to run" There are 5 ways individuals interpret messages:
Repeating a Message
Highlighting or Emphasizing a message
Complementing a message or reinforcing a message
Contradicting a Message
Substituting for a message Regulating Interaction using nonverbal behaviors to manage turn-taking during conversation You can do this by:
droping your volume and pitch
leaning back
looking away from and then looking toward the person you are giving the turn to Expressing and Managing Intimacy The degree of your nonverbal involvement with another reflects the level of intimacy you desire with that person Establishing Social Control People use nonverbal communication to establish social control. People ingage in social control when they smile at someone they want to do them a favor, or when they glare at noisy people in a movie theater. Signaling Service-Task Functions Behaviors like this kind usually signal close involvement bewteen people in impersonal relationships and contexts. For example, physicians and massage therapists engage in very intimate touch as a part of their profession. In this case, the behavior is appropriate and necessary. Ethics and Nonverbal Communication When people engage in unethical behavior typically plays a central role in their messages. For instance, with name calling, their nonverbal behavior to avoud "leaking" the deception.
A common nonverbal message with lying would be to remain silent is less "wrong than lying verbally Improving Your Nonverbal Communication Skills Recongize that cues can be misinterpreted
Read nonverbal behaviors as a group
Evaluate the context that the message occurs
Look for congruency of bahaviors
Ask questions about nonverbal signals
Just be mindful and practice The End! Book Used: Communication in Society Cross Cultural Communication
Observe closely
Mirror others' behavior
Appreciate differences in time & space
Use nonverbal emblems cautiously
Confirm interpretations & attributions
You should know this... Monochronically means engaging in one task or behavior at a time.
Polychronically means engaging in multiple activities simultaniously.
Vocalizations are the sounds we utter that do not have the same structure as language (uh-huh) Distances (Proxemics) Intimate distance (0-18 in.)
The space used when interacting with someone you're very close to
Personal distance (18 in.-4 ft.)
The space used when interacting with friends and aquaintences
Social distance (4 ft.-12 ft.)
The distance used when people interact with unfamiliar people
Public distance (12 ft.-25 ft.)
The distance used for public ceremonies like lectures and performances
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