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WIG!

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by

Stefanny Lowendo

on 14 May 2016

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Transcript of WIG!

Sales
WIG:
Increasing sales achievement of RBF applications in TAFS Medan Branch from 27% to 100% at June 2016









Lead Measures:
1. Making list prospect of priority customer from database
a. By Package : RBF package
b. By Total Existing Units : Sort from largest to smallest
c. By OVD History : Sort from smallest to largest
2. Making visiting schedule
a. By List Prospect
Sales
Scoreboard:













Accountability:
1. WIG Session : Review every Monday
a. Achievement
b. Activity Evaluation (PICA)
2. AO reward every 100% achievement : Voucher 100K
AR Management
WIG:
Increase net losses achievement in TAFS Medan Branch from -85% (3,013 mio) to -40% (6,812 mio) at June 2016











Lead Measures:
1. Increasing AR team performance by IMAX Quadrant
a. SERO : Finishing 90% account in 1st and 2nd quadrant every month
b. AMO : Finishing 70% account in 3rd and 4th quadrant every month
2. Increasing internal reposition account especially for customer exist and unit exist in SERO
and AMO buckets
AR Management
Scoreboard













Accountability:
1. WIG Session : Review every Monday
a. Achievement
b. Activity Evaluation (PICA)
2. SERO/AMO reward every 100% achievement : Voucher 100K
Service
Service
Result
Result
WIG
4DX Medan Branch
Sales - AR - Service
WIG:
Increasing sales achievement of EUC applications in TAFS Medan Branch from 19% baseline to 80% baseline at June 2016











Lead Measures:
1. Offering EUC package to every closed customer (prepayment and normal) which have good
history (never overdue >60 days)
a. Walk in customer : 100% customer
b. Flow from tele marketing : 100% customer
Scoreboard:















Accountability:
1. WIG Session : Review every Saturday
a. Achievement
b. Activity Evaluation (PICA)
2. CSO reward every 100% achievement : Voucher 100K
Full transcript