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Continuum of Care’s Coordinated Assessment System

Coordinated Assessment Systems is the CoC's approach to organizing and providing services to persons experiencing a housing crisis within a specific geographic area.
by

HUD Exchange

on 11 September 2013

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Transcript of Continuum of Care’s Coordinated Assessment System

Standardized
Assessment

Diane: Single mom
Kevin: Chronically
homeless veteran

Homelessness
Prevention

Emergency Shelter
Transitional Housing
Permanent Supportive Housing
Rapid
Re-housing

ACCESS
ACCESS
REFERRAL
REFERRAL
REFERRAL
REFERRAL
REFERRAL
“Should we accept this household into our project?”
Without coordinated assessment, projects use:
Project-centric decision making
Different forms and assessment processes for each organization
Ad hoc referral processes
“What housing and service assistance strategy would be best for this household?”
With coordinated assessment, systems use:
Client-centric decision making
Standard forms and assessment processes
Community agreement on where to refer
Coordinated referrals throughout the CoC
Defined entry into the CoC system of care:
Virtual and/or physical access
Covers the geographic area of the CoC
Easily accessed by individuals and families seeking services
Well-advertised
Client Assessment
Comprehensive over time
Common elements for all clients
Eligibility screening
Special Subpopulation
Considerations
Referrals must be aligned with a CoC’s written standards for homeless assistance, developed in coordination with ESG recipients.
Process should be:
Effective
Accurate
Informed
Consistent
Seamless
Electronic
Participatory
Other Resources
(e.g., TANF, mainstream systems, faith community resources)
REFERRAL
Coordinated
Assessment
System

Continuum of Care 2.0
Overarching Goals
Reorient system to focus on those being served
Minimize time and frustration accessing help
Maximize use of system resources
Identify service gaps for system planning
The amount and type of information collected should be scaled to the phase of placement:
Triage » Initial intake » Placement-focused assessment » Housing plan » Ongoing client assessment
CoCs must consider the coordinated assessment process for survivors of domestic violence and may need to develop a separate path to ensure appropriate access and assessment.
Standardized Assessment
ACCESS MODELS
Define one or more access points appropriate for CoC’s system of care
Virtual access points, e.g., 2-1-1 hotlines
Central intake – single or multiple locations throughout the geographic area
No wrong door access (e.g., emergency shelters or other service providers)
Full transcript